Negotiable Salary
Pinnacle Technology
Elyria, OH 44035, USA
Position Summary We are seeking a detail-oriented Contracts Administrator Associate to support order entry, customer communications, and contract administration. This role requires strong organizational and communication skills, comfort with customer-facing interactions, and the ability to handle cost accounting and pricing analysis. The ideal candidate will be Excel-fluent, computer savvy, and capable of working in a fast-paced environment while maintaining professionalism and accuracy. Key Responsibilities Manage order entry and process schedule changes in a timely manner. Oversee customer portal management and maintain accurate records. Communicate directly with customers—providing updates, resolving issues, and delivering difficult news with positivity and professionalism. Collaborate with internal teams using Microsoft Teams to support customer calls as needed. Apply principles of cost accounting to collect, analyze, and interpret historical and estimated cost/pricing data. Prepare moderately complex bids and cost proposals ensuring competitiveness and feasibility. Analyze production cost performance data to support pricing strategies. Represent the pricing/contracts team in cross-functional projects and initiatives. Maintain accuracy, compliance, and attention to detail in all contract-related activities. Qualifications Associate degree or equivalent work experience; Bachelor’s preferred. 2+ years of experience in contract administration, pricing, or related field. Proficiency in Microsoft Excel; strong computer skills required. Excellent verbal and written communication skills; ability to interact with customers professionally. Strong problem-solving, organizational, and time management skills. Ability to handle sensitive customer communications with professionalism and empathy. Requirements Qualifications Highschool, Associate degree or equivalent work experience; Bachelor’s preferred. 2+ years of experience in contract administration, pricing, or related field. Proficiency in Microsoft Excel; strong computer skills required. Excellent verbal and written communication skills; ability to interact with customers professionally. Strong problem-solving, organizational, and time management skills. Ability to handle sensitive customer communications with professionalism and empathy.