Computer Repair Technician (Phoenix)

IT Technician at High-Growth IT Startup Cascade is a rapidly-growing MSP (managed service provider), offering tech services in the Bay Area, Los Angeles, and beyond. We provide a world-class service to high-end clients in the Financial Services industry. About the role: We're looking for a new team member who can use their technical and customer service skills to impress our client’s most critical users, learn and advance quickly, be hyper reliable & responsible, and play a key role in our company's growth. This opening is for a technician who is comfortable working on-site with VIP users in the Bay Area and remotely assisting these same VIPs during their travel. We’re looking to provide an above market compensation package for the highest level of customer service, reliability, and flexibility, so only candidates who are highly confident of their ability to provide white-glove service should apply. We are looking for someone with: Exceptional customer service skills, including a clear communication style, very high reliability, and full ownership of all issues to complete resolution. Demonstrable experience supporting Mac OS workstations. (PC experience is a plus) A passion for developing hard and soft skills and career advancement. Ownership and leadership character traits. Ticketing system organization and upkeep experience. The ability to be receptive and action-oriented in response to constructive feedback. A calm and focused demeanor in high-pressure situations. Strong professional and technical communication skills (both written and verbal). At least 7 years of help desk experience with evidence of growth At least moderate networking knowledge (DHCP, DNS, VPN, teleworker connectivity issues). Experience with Jamf Pro or other MDM platforms. Optional experience supporting audio/video systems (Creston, Savant, etc.) Basic understanding of bash and/or Power-shell scripting is a plus. Some responsibilities include: Working directly with our VIP clients to tackle a diverse and unpredictable range of challenges. Providing technical support by phone, email, chat, and (as needed) in person. Working on state of the art, high-end, cutting-edge, technical improvement projects for client VIPs. Being available, flexible, and on-call to client VIPs with regular after-hours and/or weekend work. Being able to work with a team to solve difficult problems. Creating and maintaining technical documentation. Compensation, benefits, and perks: Above-market base salary for excellent technical and communication skills. 95% coverage for medical/dental/vision premiums and more. 401k with employer match. $125 monthly technology reimbursement. $150 monthly meal stipend. $100 healthy living expense program. Generous reimbursement and bonuses for learning and training, including technical certifications. Flexible working hours. Regular work from home. Generous PTO, sick and family leave policies. At Cascade, we have committed ourselves to being a diverse and inclusive workplace, ensuring our employees are comfortable bringing their authentic selves to work every day. We value unique perspectives and believe this is critical to solving complex problems. Everyone is welcome and encouraged to apply. Please apply online with Cascade Technology Services, LLC at: https://cascade-technology-services-llc.rippling-ats.com/job/963430/it-technician-at-high-growth-it-startup-in-sf-area?s=cl

CS Energy is hiring a Project Manager. The Project Manager leads several project teams and works in partnership with our Project Operations and Field Management to foster great client relationships, develop our employees, and oversee the safe construction of high quality, profitable, and on schedule projects. Essential Duties and Responsibilities Work with the EHS team to finalize the health and safety plan for a project Ensure the site team and subcontractors follow EHS and Quality policies Manage the project budget and lead the forecast review process, review with FP&A and executives to ensure all project metrics are captured, manage client billings to achieve milestone payments, client and subcontractor change orders management, risk identification and mitigation Lead all Operations, Engineering, Procurement, Schedule, and Finance huddles. Track and manage all actions on Project Action List. Ensure all equipment orders, engineering deliverables and required subcontracts are completed in accordance with the CPM schedule and project milestones. Develop project execution plan that encompasses the complete scope of work required for a successful project. Manage production per the execution plan and review/adjust it with Superintendents as needed Management of EPC, vendor and subcontractor contracts with specific focus on vital terms such as, force majeure, notifications, schedule, LDs, IRA compliance, and other risks and compliance items Not only have a complete understanding of client specifications and requirements but also ensure compliance during pre-planning, preconstruction, construction, and closeout. Work with project controls to establish and maintain project schedule to meet all EPC milestones. Ensure the compliance with all project permitting and regulatory requirements such as SWPPP, local permitting, AHJ Specific town requirements, building and electrical permits. Timely and concisely communicate schedule, cost, quality and safety concerns to Management Negotiate change orders to the benefit of the company Manage, develop, and maintain subcontractor relationships Create and maintain a thriving team culture at the project site. Coaches employees on cultural improvements. Assist and lead as needed, the Management team and the Business Development team carry projects through FMEA process, contract signing and project start-up Develop and maintain client relationship with timely, accurate, and clear communication Understand other Operation Team member roles and provide training and mentorship to assist others in career development, Take ownership of project level P&L responsibility Foster a motivating team environment between Project Team and all other departments and project stakeholders Be present onsite for all important meetings during active construction, even if it is beyond company policy. Requirements Bachelor’s Degree in Construction Management, Renewable Engineering, Engineering or a related field 8+ years of relevant construction industry experience, with progressively greater responsibility Successfully led and managed complex project or portfolios valued at $75+ million Success leading, motivating and managing various project team sizes, including internal and external resources, while holding team members accountable Demonstrated decisiveness in resolving project issues, prioritizing and decision-making Success in leading projects to on-schedule and within budget completion Success in managing project start-up meetings, project drawings, project execution plans, and subcontractor and vendor buyouts Ability to do and manage others to read, understand and interpret contract, subcontracts, and purchase orders Success in managing subcontractors and developing and executing project changes Success in managing cost to complete estimates, costing and pricing Change Orders, and maximizing profits Entrepreneurial mindset with a well-rounded business perspective Strong proficiency in Word and Excel and a working knowledge of Microsoft Project and Bluebeam (or similar) Excellent teamwork, communication, and people skills are essential Effective time management skills capable of multitasking in a in fast environment Ability to travel to project sites or office 80% of the time *All applicants who receive a conditional offer of employment must take a pre-employment drug test and receive a negative result as a condition of hire. * An offer of employment is conditioned upon complying with CS Energy's requirements including, but not limited to, signing a separate disclosure and consent form prior to any background check. *The State of New York requires CS Energy, LLC to include a reasonable estimate of the salary range for this role. A reasonable estimate of the range for this role is $120,000.00 - $170,000.00 Starting rate of pay may vary based on various factors, including, but not limited to an individual's experience and expertise. Certain roles are also eligible for bonuses, subject to CS Energy’s discretion and based on factors such as individual and/or organizational performance. * Applicants must be authorized to work in the United States on a full-time basis * CS Energy does not accept unsolicited resumes from individual recruiters and/or third parties in response to our job postings. Any unsolicited resumes become property of CS Energy and we reserve the right to pursue and hire any such candidate. ABOUT US  CS Energy is an industry-leading engineering, procurement and construction (EPC) renewable energy company that develops, designs and builds optimized solar, energy storage, and emerging energy projects. CS Energy has successfully designed and installed over 2 GW of solar and 650 MWh of energy storage projects across the United States. Owned by American Securities, a leading US private equity firm, CS Energy leverages strong relationships with solar developers, IPPs, utilities, off-takers, suppliers, and landowners to help our customers streamline the project development process, lower project costs, and create value for all stakeholders as a trusted long-term partner. CS Energy has achieved its success through attracting and retaining highly talented and motivated individuals who are passionate about the company’s success. We recognize the value of diversity and are committed to protecting, training, enriching, and empowering our team members as they grow their careers in the renewable energy space.   We work hard, are mindful of our social and environmental responsibilities, and continuously give back to our local communities. Our commitment is based on the following principles: safety, quality, integrity, collaboration, expertise, and diversity. We are proud to be continually awarded as a great place to work by nationally recognized programs based on employee feedback. Benefits CS Energy provides great benefits to our valued employees. Competitive Salaries Discretionary Bonus Program Field Weekend Pay Program Project Incentive Bonus Program (based on position eligibility) Per-diem Program for Field Employees ((based on eligibility) Vehicle Allowance & Gas Card Program (based on position eligibility) 401K Programs with Employer Matching Medical & Dental Benefits (Plan options 100% paid by employers), and Vision Plans Access to HSA with Employer Contribution Paid Referral Program Access to FSA - Health & Dependent Care Access to Short Term Disability Employer Paid Life Insurance Paid Time Off & Holidays Paid Parental Leave Program Volunteer Time Off Student Loan Benefit Program CS Energy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. CS Energy is an equal opportunity employer.

Chief Architect is an established software company that develops Architectural Home Design Software to create dream homes. The Company is in a high growth mode with fun, creative products and exceptional benefits located in beautiful Coeur d'Alene, Idaho. We are looking for energetic and motivated professionals who want to make a difference in the Company they work for and add value to their lives. For additional information, please visit our web sites at chiefarchitect.com and HomeDesignerSoftware.com Position: Tech Analyst - As a Tech Analyst you will be part of a small, close-knit team focused on giving exceptional service to our customers and providing our developers with quality feedback and suggestions. You will be troubleshooting software installation and graphical issues as well as analyzing interactions, behaviors, and anomalies within complex 3D house models. Reporting any issues found to our development and testing teams and assisting customers with finding the right resources and best practices for creating their ideal 3D model. Each customer interaction is logged in our database to assist in determining which features we should add to our software and to identify trending problems. Qualifications: A desire to investigate problems and find solutions. Excellent written and verbal communication skills. Bachelor’s degree in a technology related field or equivalent experience. Knowledge of CAD, home design, residential building, or interior design a plus. Company Benefits Include: Matching 401k Profit Sharing Bonuses Medical Dental Paid Personal Time Off Holidays Life Insurance When applying for a position, please place the specific job title in your subject line. Please send your resume and cover letter to jobs{@}chiefarchitect.com. Other Entry Level Positions: Software Engineer / Tech Support / Sales & Marketing

Provide end-to-end delivery and operational performance of network services supporting DoD missions across IL4/5/6 environments. The SDM owns SLAs/SLOs, service governance, compliance alignment, vendor performance, and continuous improvement across data center, campus/branch, WAN/SD WAN, boundary security, and cloud connectivity. This role coordinates cross functional teams (Routing/Switching, Boundary Security, Platform, Cyber, Field Ops, Vendors) to deliver reliable, secure, and cost-effective services Establish the service vision, charter, and roadmap aligned to agency objectives and portfolio priorities Lead Service Governance (CAB/CCB/ARB participation) balancing velocity, reliability, and security; maintaining decision records and traceability Define and maintain network service policies, operating level agreements (OLAs), underpinning contracts (UCs), and escalation matrices Own Service Catalog entries for network services (definitions, owners, SLAs/SLOs, dependencies, support model, runbooks) Coordinate readiness for new/changed services (support model, staffing, monitoring/alerting, KPIs, DR/backup, ATO evidence, handover) Forecast demand and plan capacity (circuits, bandwidth, ports, licenses, spares, staff) to meet growth and seasonal mission loads Manage budgets, cost to serve, and chargeback/show back; deliver monthly variance analyses and optimization recommendations Chair/drive change quality: peer reviews, pre implementation checks, maintenance windows, freeze periods, and rollback validation Ensure deployments meet readiness gates (approvals, testing, monitoring, comms) and verify post change health and user impact Ensure high quality first response (Own P1/P2 Major Incident bridges, communications, and stakeholder updates through restoration Drive RCA with durable corrective actions; track aging and verify effectiveness Manage availability targets, error budgets, technical debt, and resiliency patterns (path diversity, ECMP, QoS policy hygiene) Maintain service continuity and DR plans; schedule and document periodic tests (RTO/RPO attainment) Align operations to DoD RMF, NIST SP 800 53/37, and DISA STIGs; steward POA&M items to closure Support ATO/cATO sustainment (control inheritance, artifacts, evidence collection) and apply Zero Trust operating principles Ensure data handling, identity/access, and audit logging meet policy; coordinate with Cyber/Blue Team on detections and after-action improvements Manage third party performance to underpin SLAs (circuits, managed services, hardware/software support); drive remediation plans where needed Validate vendor change participation, runbooks, notifications, and contribution to incidents/RCAs Provide daily/weekly/monthly performance reporting (site/service availability, SLO attainment, MTTA/MTTR, change success rate, incident induced change rate, capacity/utilization, ticket backlog aging, CSAT/NPS) Run MBRs/QBRs with stakeholders; publish dashboards and executive summaries with trend analysis and actions Lead a matrixed team of controllers/engineers/analysts; set objectives, staffing plans, training paths, and on call rotations Maintain runbooks, playbooks, KEDB, service standards, and knowledge articles; drive cross training and succession depth Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred PMP or PMI certification preferred Lean Six Sigma Green Belt preferred AWS Advanced Networking – Specialty (or equivalent) or Azure Network Engineer Associate (AZ 700) preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Proven ability to manage budgets, vendor contracts, and executive reporting Familiarity with enterprise network architectures (data center, campus/branch, WAN/SD WAN, boundary security), observability concepts (telemetry, logs/metrics/flows), and RMF/STIG operating constraints in IL4/5/6 environments Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

Looking for a full or part time basic computer technician that is self-motivated and possesses a friendly attitude. The ideal candidate should have the following abilities: -Be able to work Monday-Friday (9am-5pm) -Perform basic troubleshooting -Must have computer building, replacing boards and working cat five wiring -Provide technical support on-site and or via phone/email with customers -Identify and communicate suggestions for improvements in all areas of business -Skilled at prioritizing, time tracking tasks -Maintain inventory management of supplies and parts -Able to take responsibility for the task at hand and resolve it in a timely manner -Transportation -Able to lift up to 50 lbs. -Must be customer friendly -Must have 1+ years experience!! -Be able to pass a background check -Maintain a good driving record Perks: -Full time position -Company issued vehicle (during working hours only) -Company issued cell phone -Shifts are 9:00am-5:00pm MONDAY-FRIDAY (Weekends free!) -Friendly work environment

Ensure consistent, reliable, and efficient IT delivery service within a technical domain Ensure consistent, high-quality service and drive continuous improvement through standardizing management practices, measuring team efficiency, and fostering ongoing team development Act as the primary point of contact for leadership regarding performance of IT service delivery quality within a technical domain in design, transition, deployment, and operational support Oversee the end-to-end delivery of IT service quality within the Desktop User Experience domain Monitor, manage, enhance and report on IT service performance against agreed SLAs, and KPIs Foster a culture of continuous improvement and knowledge sharing within the team Ensure the team has the necessary skills and resources to deliver excellent service Oversee the resolution of major incidents and problems impacting service delivery Coordinate internal IT teams to drive root cause analysis, After Action reports, and remediation solutions Understand, evangelize, and enforce service delivery lifecycle principles envisioning, design, plan, stabilize and deploy phases Collaborate with the Change Management team to ensure changes to IT services are implemented in the most effective and efficient manner, and with minimal disruption to the business Identify opportunities for service improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness Provide regular reports on IT service performance to senior management and business stakeholders Manage relationships with key IT vendors, ensuring they deliver services according to agreed contracts and SLAs Contribute to the development and management of the IT service delivery budget. Track and control service delivery costs Be aware of the financial health of assigned projects, including budget management, forecasting, and variance analysis Oversee and actively participate in operations maintenance and sustainment activities Optimize the allocation and utilization of operational resources, identifying opportunities to improve efficiency and reduce costs Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred PMP, or PMI certification preferred AWS Cloud Practitioner or Azure Fundamentals (AZ 900) preferred Experience: 10+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Experience with service management tools (e.g., ServiceNow, BMC Remedy) Experience with and exposure to technology services within the Service Infrastructure domain, to include: o  Linux and Windows Servers o  Server Virtualization o  Cloud Infrastructure o  Storage Infrastructure o  DevOps and Automation o  Management and Orchestration Tooling o  Identity, Credentials, and Access Management Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.