TeleOps Operator

Ensure consistent, reliable, and efficient cybersecurity service delivery within a technical domain Ensure high-quality service and drive continuous improvement through standardized management practices, measuring team efficiency, and fostering ongoing team development Act as the primary point of contact for leadership regarding the performance of IT and cybersecurity service delivery in design, transition, deployment, and operational support Oversee end-to-end delivery of cybersecurity service quality Monitor, manage, enhance, and report on IT service performance against agreed SLAs and KPIs Foster a culture of continuous improvement and knowledge sharing Ensure the team has the necessary skills and resources to deliver excellent service Oversee resolution of major incidents and problems impacting cybersecurity service delivery Coordinate internal IT teams to drive root cause analysis, After Action reports, and remediation solutions Understand, evangelize, and enforce service delivery lifecycle principles (envisioning, design, plan, stabilize, and deploy phases) Collaborate with Change Management to ensure changes to cybersecurity services are implemented effectively, efficiently, and with minimal disruption Identify opportunities for service improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness Provide regular reports on service performance to senior management and business stakeholders Manage relationships with key IT and cybersecurity vendors, ensuring services meet contractual obligations Contribute to development and management of the service delivery budget. Track and control service delivery costs Maintain awareness of financial health for assigned projects, including budgeting, forecasting, and variance analysis Oversee and actively participate in operational maintenance and sustainment activities Optimize allocation and utilization of operational resources, identifying opportunities to improve efficiency and reduce costs Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Excellent analytical, problem-solving, and decision-making skills Experience with service management tools (e.g., ServiceNow, BMC Remedy) Experience in DoD IT Operations preferred Project management experience preferred Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

About Us We’re a growing small business providing personalized IT support to clients across Rockland, Westchester, and New York City. Our mission is simple: solve problems thoroughly, patiently, and with dedication. We pride ourselves on being the trusted tech partner for individuals and small businesses alike. Role Overview We’re seeking a versatile and reliable IT Technician to provide software support across PC and Mac platforms. This role combines remote troubleshooting with onsite field visits, so a clean driver’s license and personal vehicle are essential. Responsibilities • Provide software support for both Windows and macOS environments • Troubleshoot and resolve client issues using AI tools and research as needed • Manage and respond to service requests via a work ticket system • Support and configure Microsoft Office 365 products, including Outlook, Word, Excel, and Teams • Assist with SharePoint and OneDrive setup, syncing, and permissions • Perform basic network troubleshooting and repair, especially for small Wi-Fi setups • Offer support for TV, streaming, and AV products when needed • Deliver remote and onsite support across our service area Requirements • Experience supporting PC and Mac platforms • Familiarity with Microsoft Office 365 suite and cloud services • Working knowledge of SharePoint and OneDrive on M365 • Strong troubleshooting skills with the ability to research and resolve issues independently • Basic networking skills, especially for small office/home Wi-Fi setups • Ability to use and manage a work ticket system • Clean driver’s license and reliable personal vehicle • Excellent communication, patience, and attention to detail • Commitment to solving client problems with care and professionalism ** Bonus Skills • Experience with AV setups, streaming devices, and smart TVs • Basic network wiring and crimping • Prior field service or remote support experience

Description: Zifo is working with a large pharma client to build a team of laboratory IT (lab computing, & Lab IT systems) professionals. **This role will require a 100% on-site presence in Albany, NY ** **This role is not eligible for relocation assistance** Requirements Responsibilities: ·       Execute validation test plans once approved by client(s) ·       Revise and route Lifecycle documents for review and approval ·       Update relevant IT lifecycle documents ·       Participate in Sandboxing sessions with multifunctional teams ·       Coordinate delivery of PC hardware to various laboratories and manufacturing areas ·       Troubleshoot and resolve any IT issues / tickets as needed   Qualifications: Bachelor of Science in computer science, life science Previous technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems preferred Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer’s site safety code Experience with virtual machine support (preferred) Experience with scientific instrumentation (preferred)   A successful Zifo-ite is: Independent, Self-Motivated & Results driven Willing & able to quickly acquire new Technical Skills & Business Principles A critical thinker who possesses logical reasoning Curious and always looking for creative solutions to complex problems Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Auto Body Technician – Competitive Pay Company: R&D Auto Body Location: [379 bowdoin st Dorchster MA 02122] Phone: 617-506-8289 R&D Auto Body is looking for an Auto Body Technician to join our team. We offer competitive pay and a professional work environment. Requirements: • Some experience in auto body repair/preparation • Ability to work as a team and follow repair procedures • Responsible and motivated to learn and grow If you have auto body repair experience and want to work with a great team, we want to hear from you! 📞 Call us today at 617-506-8289 to apply.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Software Engineer, Hub Team in California (USA). We are seeking a Senior Software Engineer to join a dynamic team responsible for enhancing the user experience across a bundled gaming platform. This role focuses on designing and implementing experiments and features that improve acquisition, conversion, retention, and monetization. The ideal candidate will collaborate closely with product, design, and data teams to deliver seamless, engaging experiences across connected devices, including smart TVs and voice-activated platforms. This position offers an exciting opportunity to influence the full user journey while contributing to a fast-paced, innovative environment that values rapid iteration, data-driven decision making, and architectural excellence. Accountabilities ·         Partner with Product and Design teams to refine requirements, create technical specifications, and deliver features from concept to launch ·         Develop experiments and features that drive acquisition, activation, retention, and monetization ·         Make key technical decisions balancing rapid iteration with long-term architectural health ·         Mentor junior engineers, conduct code reviews, and maintain high standards for code quality, performance, and architecture ·         Collaborate cross-functionally with data analysts to design data-driven experiments and optimize user experiences ·         Contribute to the evolution of the platform’s technology stack and feature set Requirements ·         6+ years of software engineering experience building products with scalable user bases and/or revenue ·         Experience in growth engineering or rapid experimentation environments, including A/B testing and feature flagging systems ·         Strong product sense and empathy for end users, with a focus on delivering meaningful value ·         Full-stack development proficiency, preferably with TypeScript, Node.js, and React (or equivalent modern stack) ·         Excellent communication skills and ability to articulate technical trade-offs effectively ·         Experience mentoring engineers and working across multiple layers of the tech stack ·         Bonus: experience with gaming, interactive media, AI-powered consumer applications, or cross-platform products on mobile, smart TVs, or voice assistants Benefits ·         100% coverage of medical, dental, and vision insurance for employees and dependents ·         Company-matched 401(k) plan ·         Flexible hybrid work model with 2-3 in-office days per week (Bay Area) ·         4 weeks of paid time off (with enforced 2-week minimum), 16 paid holidays, 40 hours of bereavement leave, and unlimited sick days ·         Generous parental leave: 24 weeks at 100% pay for birthing parents, 12 weeks at 100% pay for non-birthing parents ·         Visa support for eligible candidates ·         Opportunity to work with a leading AI-powered gaming platform and rapidly growing team Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest!   #LI-CL1

Looking for strong candidates for immediate hiring. Golden Dreams ICF is a loving 4-bed residential care facility with census of 4 clients. We are seeking compassionate and dedicated LVN & Caregivers/Direct Care Staff with a loving spirit to join our team. In this role, you will provide essential support to adult individuals with developmental disabilities. Responsibilities include assisting individuals with daily living activities, including personal care, meal preparation, feeding, medication administration, assistance with activities related to goals & objectives, and light house cleaning duties. Experience working with individuals with developmental disabilities and strong interpersonal skills with a genuine passion for helping others is preferred. House manager experience a plus. Immediate openings for PM 2pm-10pm and NOC shift (10pm-6am). Both part-time and full-time positions available. Must be able to pass Background Check. New Grad LVN welcomed to apply! CNA and DSP1 & DSP 2 welcomed to apply! Administrative House Leader/Manager Experience a plus! If you are dedicated to making a positive impact in the lives of individuals with developmental disabilities, we encourage you to apply today! Please respond with resume Attn: Nicole.