Children/Youth Activity Center Attendant

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks (minimum) of in-office onboarding/training.** Who is Centah? Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America’s largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah’s industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah’s Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project. About the role: We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner. Responsibilities: Answer incoming calls and respond to customer’s requests Ability to work in a fast paced environment. Book appointments for members with a high degree of data accuracy Maintain excellent written and verbal communication skills on a consistent basis Identify and escalate issues to supervisors Responsible for adapting to fast changing guidelines with customers Informs clients by explaining procedures; answering questions; providing information Maintains and improves quality results by adhering to standards and guidelines Requirements General Requirements: High school graduate or G.E.D. Minimum of one year experience in an inbound/outbound call center or retail environment is preferred Excellent oral and written communication skills Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously Ability to type at least 25 words per minute is preferred Experience in providing exceptional customer service and maintaining established quality requirements Must be able to pass a background check Performance Requirements (**MUST READ**): Average Talk Time: Less than 4 minutes per call while resolving customer issues. Call Conversion Ratio: Require a 60%+ lead to call ratio. Disposition Calls Processed: Demand proof of handling 80+ calls per shift with accurate disposition coding and in a timely manner. Attendance: Require a 98%+ attendance record over 6+ months, with little to no unexcused absences. QA Score: Must consistently achieve 90%+ quality assurance scores on call evaluations monthly. Average Hold Time: Must have maintained average hold times of less than 60 seconds per call, this is a high call volume environment. Calls Handled per Hour: Demand experience processing 10+ calls per hour with accurate dispositions, note and escalations. Breaks/ Lunches: adherence to scheduled breaks and lunches: two 15 minutes breaks, one 30 minute lunch. Error-Free Documentation: Must demonstrate 99%+ accuracy in call processing and CRM updates. All notes will be reviewed. Benefits Opportunity to continue working from home in our post-pandemic workplace Retention bonus at both the 6 month and 1 year mark Eligible for Medical, Dental, and Vision after 60 days of continuous employment $15,000 Life Insurance (Company Paid) 401K plan eligibility after 1 year of service w/company match of up to 4% Paid Time Off - Earn 10 days per year after 90-day probationary period Monthly Incentive Bonus Plan (up to $300) Weekly/monthly gift card drawings/contests for meeting goals Career learning and development programs Casual dress code Salary: $14.50/hour Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process. Next steps: If what you just read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for a phone interview.

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional customer support and ensuring a positive experience. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to handle inquiries effectively. To provide outstanding customer service through various communication channels, including phone, email, and chat. Assist customers with services, ensuring their needs are met promptly and accurately. Utilize Microsoft Office and other software tools for data entry and documentation purposes. Maintain a high level of professionalism and phone etiquette during all interactions with clients. Collaborate with team members to resolve complex issues and improve overall customer satisfaction. Analyze customer feedback to identify trends and recommend improvements to services or processes. Proven experience in customer service or client services. Proficient in Microsoft Office applications and comfortable with computer systems for data entry tasks. Strong analysis skills to assess customer needs and provide appropriate solutions. A positive attitude, patience, and the ability to work well under pressure in a fast-paced environment. Join us in delivering exceptional service to our customers while growing your career in a supportive environment! Job Type: Part-time to grow into full-time.

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path. Position Description: We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls, including but not limited to, Appointment Scheduling, Insurance Lead Qualification, Patient Recruitment, and Medical Appointment Setting.  We work with some of the best and most recognized companies in their industries, so professionalism and excellent communication skills are a must! Wage: $10.00 per hour ($7.25 per hour during training) Requirements High School Diploma or GED is required Great Verbal and Written Communication Skills Working Knowledge of Windows Based Operating Systems including Google Chrome Can Demonstrate Product Knowledge once Nesting Period is Complete Ability to Adapt in a Fast-Changing Environment Own a computer at home (CANNOT be a Chromebook, Notebook, or MacBook) that meets these minimum workstation requirements. Processor: Intel Core i5 2.1GHz or better or AMD equivalent (Ryzen 5 or better), Operating System: Windows 10 (32-bit / 64-bit) or higher, RAM: 8GB or more. Webcam High speed internet access with download speed of at least 100 and upload speed of at least 10. Must have a desk/workstation in a quiet workspace Must be able to attend a full 2-week MANDATORY virtual training Monday-Friday 9am-5pm EST (8am-4pm CST). Benefits Employment BENEFITS: Remote work. Remote training. For Full-time employees ONLY: Medical, Dental, Vision, STD, LTD, Life and AD&D after 90-day probationary period if elected. 401(k) after 90-day probationary period if elected. PTO after 6 months of employment. NOTE: We are accepting online applications only. Unfortunately, there is no time available to handle additional phone call inquiries for the limited number of spaces we have open. Anomaly Squared is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

PacifiCap Property Management has an immediate opening and is seeking a customer service minded individual to be our Assistant Property Manager. This person will have in depth Project Based Section 8 experience, as well as Section 42 Tax Credit, leasing, and property management. This position will ‘assist’ the Site Manager in managing our apartment community complex in Albuquerque, NM. If you are interested in a career that has potential to be more than just a job, then we would be interested in speaking with you!! Responsibilities include, but are not limited to, leasing, addressing resident concerns or issues, processing resident re-certifications in a timely manner, assisting the Site Manager in scheduling and overseeing contract vendors, scheduling apartment maintenance and turns. Must learn to become adept at handling the day-to-day managerial duties when the Site Manager is unavailable. Job skills include: - Project Based Section 8 experience - Section 42 Tax Credits - Working knowledge of Landlord Tenant Laws - Knowledge of previous experience with OneSite - Highly organized and ability to pay attention to details and deadlines - Be Customer Service oriented - Bilingual (Spanish/English) preferred We are an Equal Opportunity Employer requiring all interested applicants to pass a pre-employment drug test and background check. This is a Full-Time position, with a full benefits package including paid Holidays, sick and vacation; FSA, VLTD and VSTD, employer paid medical/dental/vision and 401K Retirement Plan. If you are interested in this position, please reply to this posting!

Are you passionate about food, hospitality, and fitness? East Bank Club is looking to add a Banquet Server to our team! The Banquet Server is responsible for set-up, service, and break-down catering functions. As a Banquet Server, you will provide a high-quality meal and beverage service to members and guests during events while ensuring to provide a world-class customer experience. Pay rate: $16.00 per hour plus service charge/gratuity. Job Responsibilities: Have comprehensive, accurate, and up-to-date information about the contract, event, and the Club; and be able to accurately answer basic questions. Able to consistently and effectively provide high-quality meal and beverage service as specified in the contract. Proper set-up, follow-through, and breakdown of assigned tasks, stations, and duties during functions. Consistently engage in high-quality professional communication that engages members and guests. Consistently follow time and attendance requirements. Take the initiative to meet and/or exceed the needs of members and guests. Use a “Here’s what can I do” attitude, is able to manage common service issues so members and guests are satisfied. Demonstrate a professional appearance throughout each shift. Act as a professional team member by consistently demonstrating support for co-workers and managers. Demonstrate consistent attention to the presentation and atmosphere of the Club and the banquet facilities, reporting all concerns and/or problems to the manager. All other duties as assigned by management. Requirements Must be able to work a minimum of 10 hours a month Restaurant or Banquet FOH background. Ability to work well with others under pressure. Must have excellent communication and organizational skills. Must be on your feet for the majority of the shift. Must be able to lift 50 lbs. Must be authorized to work in the USA. We use E-Verify. Benefits Time Off & Retirement Paid Time Off 401(k) with company match up to 3% Value Sharing (Profit sharing) Holiday Bonus Paid Parental Leave Health & Wellness: Comprehensive health, vision, and dental insurance HSA and FSA enrollment options Short- & Long-Term Disability options Life Insurance: Basic coverage equivalent to annual income, with voluntary options for additional coverage Long-Term Care options: Coverage up to 50% of annual income Accident and Critical Illness Insurance EAP (Employee Assistance Program) Pet Insurance through MetLife Employee Perks: Free workout privileges Employee discounts in the Pro Shop, Spa & Salon services and in the Market Parking and transit benefits (pre-tax deduction) Access to Tickets at Work discounts Tuition reimbursement Diversity, Inclusion, and Belonging Matters: East Bank Club commits to a culture of inclusion and belonging characterized by connection across our similarities and differences. We honor the dignity of all employees by enabling each to reach their fullest potential and, by doing so, better serve our members. We serve a diverse group of members and recognize the importance of diversity and inclusion in enriching the employee and member experience required to support our mission. EBC is committed to attracting, retaining, and developing employees with varying identities and backgrounds. East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.

Front desk clerk at hotel ((Pompano Beach)) compensation: $16/hr employment type: full-time job title: Front desk at hotel Front desk clerk for hotel in Broward [Morning shift] Position Type: Full time Salary Range: $16.00 Hourly Travel Percentage: None Job Category Hospitality - Hotel Expectations: Must speak English. Be effective and innovative in handling and solving problems in the workplace. Remain positive and helpful while working in a fast-paced environment. Committed to the success and growth of the company. Act honorably, even when no one is watching. Eagerness to grow and/or develop within the company Passionately provide personalized guest service Equal Opportunity Employer General Requirements: Able to work most weekends and holidays. Must have experience with OPERA hotel system or similar a PLUS or able to learn. Report to work on time and in proper attire. Knowledge and/or ability to operate a computer. Knowledge of basic accounting functions. Experience: customer service experience preferred. Willing to help with other duties. Physical Requirements: Ability to stand/walk for up to 8 hours. Occasional lifting, some pushing and pulling. Work Location: Apply or call Call 786.755.1970 to apply. Apply directly online: Equinoxstaff.com/join Are you looking for other job opportunities? Sign up for our system to receive text messages when new openings become available. LINK: http://rb.gy/rftqzn