Technical Support Analyst (Richmond)

Launch Your IT Career with Northstar Technologies At Northstar Technologies, we don’t just hire talent—we develop it. We’re looking for motivated problem-solvers who want to learn, grow, and build lasting careers in IT. If you bring curiosity, initiative, and the drive to take on challenges, we’ll provide the tools, training, and mentorship to help you succeed! Why Choose Northstar? We believe the best way to grow our company is to grow our people. That’s why every person starts with our hands-on, 3-month remote training program, designed to fast-track your skills with the guidance of team and access to enterprise-level equipment. What We Offer • Accelerated Learning:– In as little as 3 months (or faster, based on your pace). • Mentorship:Learn directly from experienced engineers committed to your growth. • Cutting Edge Tech: Train on modern, enterprise-grade infrastructure.. • Career Growth: Start at $22/hr with a clear path to raises and advancement. • Exciting Travel Opportunities : Gain valuable nationwide project experience, expand your professional network, and build skills in diverse environments. Work, travel, and explore! With 100% travel required, you’ll experience new cities and opportunities while your housing and relocation are fully covered. Comprehensive Benefits Medical, Dental, Vision, Life Insurance, and Paid PTO/Holidays. Who We’re Looking For Ideal candidates bring: • Problem-solving skills: You tackle challenges directly and seek new solutions. • A Willingness to Learn: You’re adaptable and eager to gain new skills. • A Team-Oriented Mindset: You value collaboration and open communication. • Attention to Detail: You’re organized and thorough. • Practical Thinking: You approach problems with an open mind and resourcefulness. Requirements: • Ability to pass a comprehensive background check (including criminal history) and drug screen. • 100% travel and relocation required (company provides housing and relocation support). • Flexibility to live and work in project cities for extended periods. • Authorization to work in the U.S. Ready to Move Forward? Send your resume to info@northstar-tek.com and start your journey with Northstar Technologies. We help businesses transform through technology, providing secure, agile, and cloud-ready IT infrastructure solutions. Our services range from strategy and consulting to design, implementation, and support.

"• 6-7 years of experience in Engineering and Release Management in Broadband/networking domain • A strong technical background in Software engineering including best practices and understanding of software development lifecycle. • Excellent analytical and troubleshooting skills. • Experience with Continuous Integration & Delivery • Good in Release Management experience in Agile environment. • Lead and own activities that would drive Release excellence on all RDK devices • Excellent organizational, technical, problem solving, and communication skills • Document processes, identify potential points of failure, and perform root cause analysis. Knowledge and experience in Build/Release technology such as: • SCM Tools: Git, Gerrit, SVN, • Languages: C , C++ & Linux • Scripting: Python & Shell script • JiRA plugins & Confluence • Build tools: Jenkins • Reporting Tools: Tableau & Splunk /Elk • Knowledge with Linux and Embedded software . • Knowledge and experience in Broadband software /networking is preferred " broadband/networking domain knowledge, release engineering, SDLC, Continuous Integration & Delivery Location: Philadelphia, PA On site role Role: Pre-release Engineer (Broadband/networking domain)

Job Responsibilities: 1. Complete various testing tasks in the R&D center and collect testing data; 2. Complete sample testing of company raw materials and compare them with the qualified data requirements of the company; 3. Cooperate with superiors to analyze test results and provide reference suggestions 4. Participate in the development, validation, and execution of testing methods for relevant products; 5. Assist in preserving all test records, reports, and other process technical documents, etc; 6. Participate in the formulation and implementation of experimental plans related to the project, and complete experimental tasks on time; 7. Complete the maintenance and upkeep of the instruments and equipment under your jurisdiction; 8. Complete daily hygiene and cleaning of the assigned area, and comply with the management requirements of 5S management; 9. Comply with relevant national and company safety production laws and regulations, and conscientiously implement various management requirements; 10. Complete other work tasks assigned by the leader. Job requirements: 1. College degree or above, major in chemistry or chemical engineering; 2. Proactive in work, good at communication, strong sense of responsibility; 3. Proficient in languages such as Chinese and English Work location: 7150 SW Hampton St Suite C112, Tigard, OR 97223 Email：ada.mu@sixinchem.com Wechat/whatsapp:+8615151845120

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