Chevy Chase Customer Service - Customer Facing Job Listings

Workable

Greet Hub Concierge

About Circles Culture: The Circles culture is an inclusive environment that encourages self-expression and individuality. Creating a space for open communication, respect, and job development empowers our employees to pursue their career goals and advance personally and professionally. Circles prioritizes the wellbeing of our employees so that our consumers experience that same level of care. Position Overview: Circles is seeking individuals who are truly passionate about hospitality. This position is tailor-made for those who thrive on interacting with others and delivering exceptional customer service. Join our Greet Hub team, conveniently situated at our client's stunning office space in the Tyson's Corner area. We highly encourage polished, sociable, well-organized, and tech-savvy individuals who can provide top-notch customer service and genuinely embrace the hospitality culture to apply! If you like everything about working in hotels and hospitality except the hours, this is the perfect role for you! *This position is eligible for a sign-on bonus of $1000.00 after successful completion of 90-days of employment!* We are currently seeking an individual who is interested and available Monday through Friday from 5:30am - 2:00pm M-F, no nights or weekends! Must have your own reliable vehicle to report to your scheduled shift at 5:30AM. Compensation is hourly, starting at $19 per hour. Requirements Job Responsibilities: Have a true passion for helping people through the services we provide and making a positive difference in the lives of the people you interact with day to day. You will perform services such as: Provide uncompromising service to employees by arranging personal and convenience services; Issue facility access cards to employees, assist with scheduling meeting rooms, assist administration or other departments on various tasks; Perform general information research on products and services; Research and assist with personal travel, gift recommendations, event planning, household service requests; Assist with booking travel services including car and hotel suggestions and make reservations; Assist with coordinating relationships with local vendors to promote additional onsite services for employees such as, dry cleaning, auto detailing and massage therapy; Hit monthly targeted goals assigned by the manager; Accountable for entering all documented data daily in the Circles record tracking system Promote meaningful relationships through engaging and informed conversation with employees via face-to-face interaction, phone, and email; Maintain a general understanding of events occurring in the building and local area; Respond to employee requests in a professional, courteous, and timely manner, without exception; Collaborate on innovative ideas and initiatives with team members and your manager; Able to adapt to schedule changes as needed to ensure appropriate staffing of desk; Consistently provide best in class customer service in a fast paced, structured environment; Handling facilities requests; Greeting vendors/employees; Helping with set-up and breakdown of event registration tables; Ordering/delivering personal celebratory catering; and Ensuring common space cleanliness. Requirements Manage and prioritize multiple tasks daily Must have 2-3 years of hospitality or related experience Excellent written and oral communication skills Ability to adhere to schedule Active listening Desire for continuous learning Flexibility to adapt to changing tasks/priorities Reliable transportation Proficient in Microsoft Word and PowerPoint Benefits Medical, dental, vision insurance starting the first day of the month after hire Long-term and short-term disability insurance paid for by Circles 401k with match Life insurance paid for by Circles Generous PTO policy - Accrue up to 15 days during your first year Paid holidays One paid day off per year to volunteer Access to discount programs Four-week paid sabbatical every five years HSA/FSA account eligibility Access to Employee Assistance Program Access to Employee Benefit Resource Groups that provide ongoing learning and mentorship opportunities

McLean, VA, USA

$19/hour

Customer Success Representative63851906941313121

Workable

Customer Success Representative

We are seeking a Customer Success Representative with a proven background in RegTech and IDV to join our growing team at Programmers Force. In this role, you will support clients post-sales, ensuring smooth onboarding, adoption, and satisfaction with our solutions. Key Responsibilities: Act as the first line of support for customer inquiries and issues. Assist with onboarding and training of new customers. Monitor customer health scores and escalate risks as needed. Partner with Customer Success Lead to drive adoption and retention. Document customer feedback to inform product improvements. Requirements 2+ years of customer-facing experience in SaaS/FinTech. Knowledge of AML/KYC/IDV solutions preferred. Strong communication and problem-solving skills. Ability to manage multiple clients in a fast-paced environment. A customer-first mindset with attention to detail.

McLean, VA, USA

Negotiable Salary

Bike Mechanic - Washington DC, full-time63851707732227122

Workable

Bike Mechanic - Washington DC, full-time

Position: eBike Mechanic Company: WHIZZ Location: Washington DC Employment: Full-time, On-site WHIZZ, a leading provider of cutting-edge transportation solutions for delivery riders, is currently seeking an experienced eBike Mechanic to join our dynamic team in Washington DC. As an eBike Mechanic at WHIZZ, you will be responsible for the assembly, maintenance, and repair of our eBike fleet. This is a full-time position that requires on-site work at our Washington DC location. Responsibilities: Assemble new eBikes with precision, adhering to manufacturer guidelines Maintain and repair eBikes to ensure optimal performance and safety Perform routine inspections and maintenance on the eBike fleet Diagnose and troubleshoot mechanical and electrical issues Complete express repairs for delivery riders, prioritizing timely solutions Requirements At least 2 years of experience as an eBike Mechanic or Bicycle Mechanic Strong knowledge of eBike assembly, maintenance, and repair Ability to lift heavy objects and stand for extended periods Excellent communication skills and attention to detail Problem-solving abilities and good diagnostic skills Availability to work full-time hours on-site in Washington DC Benefits Paid Time Off: Recharge and relax with vacation, sick leave, and public holidays. Commute on Us: Make your daily journey smoother and cost-effective. Performance-Based Bonuses: Enjoy additional bonuses tied to your outstanding performance. Flexible 8-hour Shifts: Balance work and life seamlessly. Competitive Salary: $40,000.00 - $55,000.00 a year.

Northwest Washington, Washington, DC, USA

$40,000-55,000/year

Translator - Transcriptionist (Maryland)63851506832515123

Workable

Translator - Transcriptionist (Maryland)

About Prisma International, Inc. Prisma is a dynamic and growing language services provider committed to delivering exceptional translation solutions to clients worldwide. We pride ourselves on our dedication to linguistic excellence and client satisfaction. We are expanding our independent contractor team and seeking experienced Translators/Transcriptionists with current documentation of ILR 3+ test scores in reading, writing, speaking and listening comprehension in both English and a non-English language. Language Combinations - English to and from the following. If your language is not listed, you are encouraged to apply if you possess the minimum qualifications and skills listed further below. Arabic, Bulgarian, Chinese, Czech, Filipino (Tagalog), French, German, Greek, Hindi, Italian, Japanese, Korean, Persian (Farsi), Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Ukrainian, Urdu, and Vietnamese Tasks & Responsibilities: Provide accurate (verbatim) translations/transcriptions of documents and audio files to and from English and a foreign language. Content will include, but not be limited to: Law Enforcement Sensitive (LES) topics: Inmate-written correspondence, recorded telephone calls, electronic messaging, inmate-related voice recordings, video visit recordings, etc. Audio transcriptions containing slang and idioms in both languages. Other legal/court materials such as prison staff forms, official statements, affidavits, depositions, etc. Adhere to all project work instructions, glossaries and reference materials provided to you. Ensure the source content's concept, style and register are culturally and linguistically appropriate for the target language. Perform language quality check steps (before delivery) to ensure the target translation is error free and true to the meaning of the source document. Deliver completed translation jobs by the given deadlines and project budgets. Review formatted target language PDF files for accuracy; mark any corrections needed. (Using Adobe Acrobat markup tools is required.) Communicate in a timely and professional manner with Prisma team members. Participate in quality management processes, e.g. Corrective Action Reports (CAR), Root Cause Analyses (RCA), solution implementation. Take all measures necessary to protect and keep private any sensitive information shared with you to carry out translation projects (e.g. PHI, PII, SBU). If onboarded, you will adhere to the policies and processes defined in the Master Service Agreement (MSA), Addendums, and Prisma Vendor Guide. Requirements Minimum Requirements - ALL are required At least 18 years of age. You must be a U.S. citizen. You must reside in the United States or a U.S. territory. You must agree to undergo a federal government background check at Public Trust level, which includes a screening process and fingerprinting. ILR level 3 (or higher) proficiency in reading, writing, speaking and listening comprehension in English and a non-English language as measured by the Interagency Language Roundtable (ILR), the US federal government’s language-related oversight agency. Test score documentation must be from an authorized ILR testing entity such as: LTI, NCLA, DLS, ACTFL, etc. 3+ years of professional experience translating/editing and providing audio transcriptions. At minimum, a high school diploma. Strong command of legal terminology in English and the other language. Ability to adhere to the US government’s style guides and Prisma’s quality standards. Proficiency using MS Office (Word, Excel, and PowerPoint). Familiar with the use of CAT tools, e.g. XTM. Abide by the ATA code of ethics. Reliable computer/laptop and secure (non-public) high-speed internet connection. Experience using Adobe Acrobat and its editing/markup tools. Essential Skills Deep understanding of the cultures associated with the source and target languages. Subject matter expertise in legal terminology, law enforcement and courts content. Excellent writing, reading, speaking and listening skills. Meticulous attention to detail. Desired Skills / Attributes ATA Certification Other certifications or memberships, e.g. NAJIT, ALTA, etc. Advanced or specialized degree(s) in a non-English language, Translation, Interpretation, Linguistics, Legal/Courts. Experience translating documents for U.S. federal government agencies including the Department of Justice, Bureau of Prisons, etc. Ability to provide fast turnarounds for small word count projects. After business hours and weekend availability is a plus.

Annapolis, MD, USA

Negotiable Salary

Workable

Interpreter (Maryland)

About Prisma International, Inc. Prisma is a dynamic and growing language services provider committed to delivering exceptional interpretation solutions to clients worldwide. We pride ourselves on our dedication to linguistic excellence and client satisfaction. We are expanding our independent contractor team and seeking experienced Interpreters (OPI, VRI and OSI) with a minimum of 3 years experience and current documentation of ILR 3+ test scores in reading, writing, speaking and listening comprehension in both English and non-English languages. Language Combinations - English to and from the following. If your language is not listed, you are encouraged to apply if you possess the minimum qualifications and skills listed further below. Arabic, Bulgarian, Chinese, Czech, Filipino (Tagalog), French, German, Greek, Hindi, Italian, Japanese, Korean, Persian (Farsi), Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Ukrainian, Urdu, and Vietnamese Tasks & Responsibilities: Provide accurate (verbatim) interpretation of spoken words between incarcerated individuals, their visitors, various federal law enforcement, court officials, etc. On-demand and prescheduled over-the-phone (OPI), video remote (VRI) and onsite (OSI) in-person appointments (consecutive, simultaneous). Sight translation of written forms and other documents (as needed). Monitor third-party interpreters for accuracy and quality assurance. Comply with professional ethics and quality standards. Ensure the interpretation of spoken words is conveyed in a cultural style and register appropriate for the subject matter. This requires accurate conveyance of slang expressions, linguistic nuances, and idioms. Communicate in a timely and professional manner with Prisma team members. Participate in quality management processes, e.g. Corrective Action Reports (CAR), Root Cause Analyses (RCA), solution implementation. Take all measures necessary to protect and keep private any sensitive information shared with you to carry out interpretation projects (e.g. PHI, PII, SBU). If onboarded, you will adhere to the policies and processes defined in the Master Service Agreement (MSA), Addendums, and Prisma Vendor Guide. Requirements Minimum Requirements - ALL are required At least 18 years of age. You must be a U.S. citizen. You must reside in the United States or a U.S. territory. You must agree to undergo a federal government background check at Public Trust level, which includes a screening process and fingerprinting. ILR level 3 (or higher) proficiency in reading, writing, speaking and listening comprehension in English and a non-English language as measured by the Interagency Language Roundtable (ILR), the US federal government’s language-related oversight agency. Test score documentation must be from an authorized ILR testing entity such as: LTI, NCLA, DLS, ACTFL, etc. 3+ years of professional interpretation experience. At minimum, a high school diploma. Native or near-native level proficiency in English and the other language Abide by the ATA code of ethics. Computer or laptop with a wired headset plus a mobile phone as a back-up device, and secure (non-public) high-speed internet connection. Quiet, private workspace. Essential Skills Deep understanding of the cultures associated with the source and target languages. Subject matter expertise in legal terminology, law enforcement and courts content. Excellent writing, reading, speaking and listening skills. Meticulous attention to detail. Desired Skills / Attributes ATA Certification Other certifications or memberships, e.g. NAJIT, AIIC, etc. Advanced or specialized degree(s) in a non-English language, Translation, Interpretation, Linguistics, Legal/Courts. Experience interpreting for U.S. federal government agencies including the Department of Justice, Bureau of Prisons, etc. After business hours and weekend availability is a plus.

Annapolis, MD, USA

Negotiable Salary

Interpreter (Washington D.C.)63851506733571125

Workable

Interpreter (Washington D.C.)

About Prisma International, Inc. Prisma is a dynamic and growing language services provider committed to delivering exceptional interpretation solutions to clients worldwide. We pride ourselves on our dedication to linguistic excellence and client satisfaction. We are expanding our independent contractor team and seeking experienced Interpreters (OPI, VRI and OSI) with a minimum of 3 years experience and current documentation of ILR 3+ test scores in reading, writing, speaking and listening comprehension in both English and non-English languages. Language Combinations - English to and from the following. If your language is not listed, you are encouraged to apply if you possess the minimum qualifications and skills listed further below. Arabic, Bulgarian, Chinese, Czech, Filipino (Tagalog), French, German, Greek, Hindi, Italian, Japanese, Korean, Persian (Farsi), Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Ukrainian, Urdu, and Vietnamese Tasks & Responsibilities: Provide accurate (verbatim) interpretation of spoken words between incarcerated individuals, their visitors, various federal law enforcement, court officials, etc. On-demand and prescheduled over-the-phone (OPI), video remote (VRI) and onsite (OSI) in-person appointments (consecutive, simultaneous). Sight translation of written forms and other documents (as needed). Monitor third-party interpreters for accuracy and quality assurance. Comply with professional ethics and quality standards. Ensure the interpretation of spoken words is conveyed in a cultural style and register appropriate for the subject matter. This requires accurate conveyance of slang expressions, linguistic nuances, and idioms. Communicate in a timely and professional manner with Prisma team members. Participate in quality management processes, e.g. Corrective Action Reports (CAR), Root Cause Analyses (RCA), solution implementation. Take all measures necessary to protect and keep private any sensitive information shared with you to carry out interpretation projects (e.g. PHI, PII, SBU). If onboarded, you will adhere to the policies and processes defined in the Master Service Agreement (MSA), Addendums, and Prisma Vendor Guide. Requirements Minimum Requirements - ALL are required At least 18 years of age. You must be a U.S. citizen. You must reside in the United States or a U.S. territory. You must agree to undergo a federal government background check at Public Trust level, which includes a screening process and fingerprinting. ILR level 3 (or higher) proficiency in reading, writing, speaking and listening comprehension in English and a non-English language as measured by the Interagency Language Roundtable (ILR), the US federal government’s language-related oversight agency. Test score documentation must be from an authorized ILR testing entity such as: LTI, NCLA, DLS, ACTFL, etc. 3+ years of professional interpretation experience. At minimum, a high school diploma. Native or near-native level proficiency in English and the other language Abide by the ATA code of ethics. Computer or laptop with a wired headset plus a mobile phone as a back-up device, and secure (non-public) high-speed internet connection. Quiet, private workspace. Essential Skills Deep understanding of the cultures associated with the source and target languages. Subject matter expertise in legal terminology, law enforcement and courts content. Excellent writing, reading, speaking and listening skills. Meticulous attention to detail. Desired Skills / Attributes ATA Certification Other certifications or memberships, e.g. NAJIT, AIIC, etc. Advanced or specialized degree(s) in a non-English language, Translation, Interpretation, Linguistics, Legal/Courts. Experience interpreting for U.S. federal government agencies including the Department of Justice, Bureau of Prisons, etc. After business hours and weekend availability is a plus.

Washington, DC, USA

Negotiable Salary

Translator - Transcriptionist (Washington D.C.)63851506656259126

Workable

Translator - Transcriptionist (Washington D.C.)

About Prisma International, Inc. Prisma is a dynamic and growing language services provider committed to delivering exceptional translation solutions to clients worldwide. We pride ourselves on our dedication to linguistic excellence and client satisfaction. We are expanding our independent contractor team and seeking experienced Translators/Transcriptionists with current documentation of ILR 3+ test scores in reading, writing, speaking and listening comprehension in both English and a non-English language. Language Combinations - English to and from the following. If your language is not listed, you are encouraged to apply if you possess the minimum qualifications and skills listed further below. Arabic, Bulgarian, Chinese, Czech, Filipino (Tagalog), French, German, Greek, Hindi, Italian, Japanese, Korean, Persian (Farsi), Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Ukrainian, Urdu, and Vietnamese Tasks & Responsibilities: Provide accurate (verbatim) translations/transcriptions of documents and audio files to and from English and a foreign language. Content will include, but not be limited to: Law Enforcement Sensitive (LES) topics: Inmate-written correspondence, recorded telephone calls, electronic messaging, inmate-related voice recordings, video visit recordings, etc. Audio transcriptions containing slang and idioms in both languages. Other legal/court materials such as prison staff forms, official statements, affidavits, depositions, etc. Adhere to all project work instructions, glossaries and reference materials provided to you. Ensure the source content's concept, style and register are culturally and linguistically appropriate for the target language. Perform language quality check steps (before delivery) to ensure the target translation is error free and true to the meaning of the source document. Deliver completed translation jobs by the given deadlines and project budgets. Review formatted target language PDF files for accuracy; mark any corrections needed. (Using Adobe Acrobat markup tools is required.) Communicate in a timely and professional manner with Prisma team members. Participate in quality management processes, e.g. Corrective Action Reports (CAR), Root Cause Analyses (RCA), solution implementation. Take all measures necessary to protect and keep private any sensitive information shared with you to carry out translation projects (e.g. PHI, PII, SBU). If onboarded, you will adhere to the policies and processes defined in the Master Service Agreement (MSA), Addendums, and Prisma Vendor Guide. Requirements Minimum Requirements - ALL are required At least 18 years of age. You must be a U.S. citizen. You must reside in the United States or a U.S. territory. You must agree to undergo a federal government background check at Public Trust level, which includes a screening process and fingerprinting. ILR level 3 (or higher) proficiency in reading, writing, speaking and listening comprehension in English and a non-English language as measured by the Interagency Language Roundtable (ILR), the US federal government’s language-related oversight agency. Test score documentation must be from an authorized ILR testing entity such as: LTI, NCLA, DLS, ACTFL, etc. 3+ years of professional experience translating/editing and providing audio transcriptions. At minimum, a high school diploma. Strong command of legal terminology in English and the other language. Ability to adhere to the US government’s style guides and Prisma’s quality standards. Proficiency using MS Office (Word, Excel, and PowerPoint). Familiar with the use of CAT tools, e.g. XTM. Abide by the ATA code of ethics. Reliable computer/laptop and secure (non-public) high-speed internet connection. Experience using Adobe Acrobat and its editing/markup tools. Essential Skills Deep understanding of the cultures associated with the source and target languages. Subject matter expertise in legal terminology, law enforcement and courts content. Excellent writing, reading, speaking and listening skills. Meticulous attention to detail. Desired Skills / Attributes ATA Certification Other certifications or memberships, e.g. NAJIT, ALTA, etc. Advanced or specialized degree(s) in a non-English language, Translation, Interpretation, Linguistics, Legal/Courts. Experience translating documents for U.S. federal government agencies including the Department of Justice, Bureau of Prisons, etc. Ability to provide fast turnarounds for small word count projects. After business hours and weekend availability is a plus.

Washington, DC, USA

Negotiable Salary

Translator - Transcriptionist (Virginia)63851412904833127

Workable

Translator - Transcriptionist (Virginia)

About Prisma International, Inc. Prisma is a dynamic and growing language services provider committed to delivering exceptional translation solutions to clients worldwide. We pride ourselves on our dedication to linguistic excellence and client satisfaction. We are expanding our independent contractor team and seeking experienced Translators/Transcriptionists with current documentation of ILR 3+ test scores in reading, writing, speaking and listening comprehension in both English and a non-English language. Language Combinations - English to and from the following. If your language is not listed, you are encouraged to apply if you possess the minimum qualifications and skills listed further below. Arabic, Bulgarian, Chinese, Czech, Filipino (Tagalog), French, German, Greek, Hindi, Italian, Japanese, Korean, Persian (Farsi), Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Ukrainian, Urdu, and Vietnamese Tasks & Responsibilities: Provide accurate (verbatim) translations/transcriptions of documents and audio files to and from English and a foreign language. Content will include, but not be limited to: Law Enforcement Sensitive (LES) topics: Inmate-written correspondence, recorded telephone calls, electronic messaging, inmate-related voice recordings, video visit recordings, etc. Audio transcriptions containing slang and idioms in both languages. Other legal/court materials such as prison staff forms, official statements, affidavits, depositions, etc. Adhere to all project work instructions, glossaries and reference materials provided to you. Ensure the source content's concept, style and register are culturally and linguistically appropriate for the target language. Perform language quality check steps (before delivery) to ensure the target translation is error free and true to the meaning of the source document. Deliver completed translation jobs by the given deadlines and project budgets. Review formatted target language PDF files for accuracy; mark any corrections needed. (Using Adobe Acrobat markup tools is required.) Communicate in a timely and professional manner with Prisma team members. Participate in quality management processes, e.g. Corrective Action Reports (CAR), Root Cause Analyses (RCA), solution implementation. Take all measures necessary to protect and keep private any sensitive information shared with you to carry out translation projects (e.g. PHI, PII, SBU). If onboarded, you will adhere to the policies and processes defined in the Master Service Agreement (MSA), Addendums, and Prisma Vendor Guide. Requirements Minimum Requirements - ALL are required At least 18 years of age. You must be a U.S. citizen. You must reside in the United States or a U.S. territory. You must agree to undergo a federal government background check at Public Trust level, which includes a screening process and fingerprinting. ILR level 3 (or higher) proficiency in reading, writing, speaking and listening comprehension in English and a non-English language as measured by the Interagency Language Roundtable (ILR), the US federal government’s language-related oversight agency. Test score documentation must be from an authorized ILR testing entity such as: LTI, NCLA, DLS, ACTFL, etc. 3+ years of professional experience translating/editing and providing audio transcriptions. At minimum, a high school diploma. Strong command of legal terminology in English and the other language. Ability to adhere to the US government’s style guides and Prisma’s quality standards. Proficiency using MS Office (Word, Excel, and PowerPoint). Familiar with the use of CAT tools, e.g. XTM. Abide by the ATA code of ethics. Reliable computer/laptop and secure (non-public) high-speed internet connection. Experience using Adobe Acrobat and its editing/markup tools. Essential Skills Deep understanding of the cultures associated with the source and target languages. Subject matter expertise in legal terminology, law enforcement and courts content. Excellent writing, reading, speaking and listening skills. Meticulous attention to detail. Desired Skills / Attributes ATA Certification Other certifications or memberships, e.g. NAJIT, ALTA, etc. Advanced or specialized degree(s) in a non-English language, Translation, Interpretation, Linguistics, Legal/Courts. Experience translating documents for U.S. federal government agencies including the Department of Justice, Bureau of Prisons, etc. Ability to provide fast turnarounds for small word count projects. After business hours and weekend availability is a plus.

Alexandria, VA, USA

Negotiable Salary

Workable

Interpreter (Virginia)

About Prisma International, Inc. Prisma is a dynamic and growing language services provider committed to delivering exceptional interpretation solutions to clients worldwide. We pride ourselves on our dedication to linguistic excellence and client satisfaction. We are expanding our independent contractor team and seeking experienced Interpreters (OPI, VRI and OSI) with a minimum of 3 years experience and current documentation of ILR 3+ test scores in reading, writing, speaking and listening comprehension in both English and non-English languages. Language Combinations - English to and from the following. If your language is not listed, you are encouraged to apply if you possess the minimum qualifications and skills listed further below. Arabic, Bulgarian, Chinese, Czech, Filipino (Tagalog), French, German, Greek, Hindi, Italian, Japanese, Korean, Persian (Farsi), Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Ukrainian, Urdu, and Vietnamese Tasks & Responsibilities: Provide accurate (verbatim) interpretation of spoken words between incarcerated individuals, their visitors, various federal law enforcement, court officials, etc. On-demand and prescheduled over-the-phone (OPI), video remote (VRI) and onsite (OSI) in-person appointments (consecutive, simultaneous). Sight translation of written forms and other documents (as needed). Monitor third-party interpreters for accuracy and quality assurance. Comply with professional ethics and quality standards. Ensure the interpretation of spoken words is conveyed in a cultural style and register appropriate for the subject matter. This requires accurate conveyance of slang expressions, linguistic nuances, and idioms. Communicate in a timely and professional manner with Prisma team members. Participate in quality management processes, e.g. Corrective Action Reports (CAR), Root Cause Analyses (RCA), solution implementation. Take all measures necessary to protect and keep private any sensitive information shared with you to carry out interpretation projects (e.g. PHI, PII, SBU). If onboarded, you will adhere to the policies and processes defined in the Master Service Agreement (MSA), Addendums, and Prisma Vendor Guide. Requirements Minimum Requirements - ALL are required At least 18 years of age. You must be a U.S. citizen. You must reside in the United States or a U.S. territory. You must agree to undergo a federal government background check at Public Trust level, which includes a screening process and fingerprinting. ILR level 3 (or higher) proficiency in reading, writing, speaking and listening comprehension in English and a non-English language as measured by the Interagency Language Roundtable (ILR), the US federal government’s language-related oversight agency. Test score documentation must be from an authorized ILR testing entity such as: LTI, NCLA, DLS, ACTFL, etc. 3+ years of professional interpretation experience. At minimum, a high school diploma. Native or near-native level proficiency in English and the other language Abide by the ATA code of ethics. Computer or laptop with a wired headset plus a mobile phone as a back-up device, and secure (non-public) high-speed internet connection. Quiet, private workspace. Essential Skills Deep understanding of the cultures associated with the source and target languages. Subject matter expertise in legal terminology, law enforcement and courts content. Excellent writing, reading, speaking and listening skills. Meticulous attention to detail. Desired Skills / Attributes ATA Certification Other certifications or memberships, e.g. NAJIT, AIIC, etc. Advanced or specialized degree(s) in a non-English language, Translation, Interpretation, Linguistics, Legal/Courts. Experience interpreting for U.S. federal government agencies including the Department of Justice, Bureau of Prisons, etc. After business hours and weekend availability is a plus.

Alexandria, VA, USA

Negotiable Salary

Greet Hub Onsite Manager63850466017153129

Workable

Greet Hub Onsite Manager

About Circles Culture: The Circles culture is an inclusive environment that encourages self-expression and individuality. Creating a space for open communication, respect and job development empowers our employees to pursue their career goals and advance personally and professionally. Circles prioritizes the wellbeing of our employees so that our consumers experience that same level of care. The Greet Hub Onsite Manager is a pivotal role that combines exceptional customer service, leadership, and operational excellence for a leading Hospitality client. As the Onsite Manager, you will oversee the Concierge and Switchboard team, ensuring they provide white-glove service to employees and guests while maintaining professionalism and enthusiasm. This role is highly visible within the onsite operations and plays a critical part in client relations, project management, people management, and communications. You will be responsible for leading a dynamic team while fostering the client relationships, and driving operational excellence between the two by creating and implementing Standard Operating Procedures (SOPs) and supporting facilities requests. This is a full-time, onsite, Monday-Friday role. Hours are based on availability for on-call coverage, and the salary range for the position is $58,000.00 - $63,000.00 per year. If you are passionate about exceeding customer expectations, leading by example, and creating a positive work environment, we invite you to join our team and make a meaningful impact on our concierge services! Key Responsibilities: People Management Provide effective leadership, guidance and motivation to the Concierge team to provide outstanding customer service. Delegate responsibilities, schedule team members, and monitor their performance. Supervise daily activities by delegating tasks, scheduling, prioritizing activities, and upholding operating standards. Maintain a positive and professional team atmosphere. Handle disciplinary matters according to HR policies and procedures. Build the biweekly concierge schedule and address onsite coverage gaps by negotiating coverage with the concierge team and personally filling gaps when alternative coverage cannot be secured. Act as an ambassador of company culture by promoting engagement and encouraging active participation. Project Management Collaborate with the team to identify and implement quality improvements. Ability to manage, delegate assignments and ad-hoc projects as needed. Initiate and oversee new projects and initiatives related to concierge services. Ensure monthly goals are met and track and report on events, trends, performance levels and metrics. Align company service standards to client needs and support projects through successful implementation. Collaborate with local vendors to expand onsite services for employees. Client Relations and Communications Deliver best-in-class customer service in a fast paced, structured environment by providing for employees and guests. Build and maintain positive relationships with clients, employees, and internal stakeholders. Address client or guest concerns promptly and professionally. Communicate essential information from the corporate office to the team. Maintain a comprehensive understanding of corporate office events and communicate relevant information to the team. Foster meaningful relationships through informed conversations with employees and guests via in-person interactions, phone calls, and emails. Implement Standard Operating Procedures (SOPs) Creating SOPs and providing ongoing training Train team members on SOPs and ensure compliance. Deliver and provide new hire and ongoing training to employees Support achievement of site performance goals in productivity, customer satisfaction, and partnerships. Supporting Onsite Services Coordinate facilities requests from employees and guests efficiently. Warmly greet arriving employees and guests with enthusiasm and professionalism. Identify problems promptly and take immediate corrective action. Handle inbound calls from external customers and connect them to the appropriate corporate contact. Support event setup and breakdown. Research and assist with personal travel, gift recommendations, event planning, and household service requests. Other Duties as Assigned Job Specific Competencies: Inspire and motivate the team (remote and onsite) to work cohesively. Communicate clearly in both verbal and written forms. Provide effective coaching and mentoring skills. Build professional relationships and maintain a positive image. Prioritize tasks and manage time effectively. Resolve conflicts and initiate solutions to improve productivity. Maintain a consistently approachable and professional image. Requirements High school diploma or GED required. 3+ years of office administration, luxury hospitality, luxury retail, travel industry or luxury residential concierge experience preferred. 2+ years of people management experience. Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel. Knowledge in Kastle is a plus. Experience in client relations. Must have reliable transportation. Benefits Medical, dental, vision insurance starting the first day of the month after hire Long term and short-term disability insurance paid for by Circles 401k with match Life insurance paid for by Circles Paid time off Paid holidays One paid day off per year to volunteer Access to discount programs Four-week paid sabbatical every five years HSA/FSA account eligibility Access to Employee Assistance Program Access to Employee Resource Groups that provide ongoing learning and mentorship opportunities

McLean, VA, USA

$58,000-63,000/year

Customer Success Lead - RegTech & IDV Solutions638501582931231210

Workable

Customer Success Lead - RegTech & IDV Solutions

We are seeking an experienced Customer Success Lead with a proven background in RegTech (Regulatory Technology) and Identity Verification (IDV) to join our growing team at Programmers Force. In this role, you will drive customer satisfaction, retention, and expansion by ensuring our clients maximize value from our solutions. The ideal candidate will bring strong expertise in compliance, fraud prevention, KYC/AML workflows, and ID verification technologies. You will collaborate closely with clients, internal teams, and senior leadership to build trusted relationships, lead onboarding, and proactively address customer challenges. Key Responsibilities: Lead and manage customer success initiatives for RegTech & IDV clients. Serve as the primary point of contact for enterprise customers, ensuring their goals are met. Develop deep understanding of client compliance needs (AML, KYC, KYB, fraud detection). Drive onboarding, training, adoption, and engagement strategies for clients. Partner with Product, Sales, and Engineering teams to ensure customer feedback informs product improvements. Monitor customer health scores, usage metrics, and proactively address risks of churn. Build long-term relationships with clients, ensuring high retention and renewal rates. Create playbooks and best practices for scaling customer success in RegTech/IDV solutions. Mentor and guide junior customer success managers/executives. Requirements 5+ years of experience in Customer Success / Account Management within RegTech, Compliance, or ID Verification (IDV) sector. Strong understanding of AML, KYC, KYB, transaction monitoring, fraud detection, and regulatory compliance workflows. Hands-on experience working with global enterprise clients in financial services, fintech, or compliance-driven industries. Excellent communication and relationship management skills. Strong problem-solving mindset with the ability to translate customer needs into actionable solutions. Leadership skills to guide a customer success team and drive cross-functional alignment.

McLean, VA, USA

Negotiable Salary

Workable

Library Technician

RMC is hiring a Library Technician to support our Navy customer in Indian Head, MD (Stump Neck). The selected applicant will assist with a variety of general library tasks, such as database management, Ready Reference searches, cataloging, and bulk digitization. Responsibilities include: Conducting catalog data entry and collection maintenance using SirsiDynix’s EOS or other comparable library information system. Completing and filing material control sheets and renewing items on request. Circulating documents into and out of the library using library database software. Performing queries using library database software, searching by title, call number, serial number, personal or corporate author, etc. Performing classification regrade actions on database records and physical documents. Digitizing books and other bound materials using dedicated book scanning equipment. Conversion of outdated/obsolete disk, audiovisual, and other media to more current or usable formats. Identifying documents to be scanned according to priorities established by the Library Director. Preparing documents for scanning by removing posts, staples, or other binding material. Processing and cataloging new documents. Performing vault collection maintenance tasks, as required (shelf shifting, bulk document destruction, etc.). Retrieving documents for library users, re-shelving documents, and searching for documents not in place. Monitoring personnel and activity in the library to ensure compliance with established information and physical security protocols. Verifying library user clearances as users enter the library. Requirements Must have an associate degree in Library Science, Information Systems, Management, or other relevant field, and at least two (2) years of recent experience performing tasks associated with the operation of a technical library, such as performing database searches and retrievals. Includes experience in performing tasks using a variety of PC software packages to the extent that documents/files can be generated, printed, archived, and retrieved. Must be proficient with Adobe Acrobat Professional software. SirsiDynix software experience is desired. Must possess accurate data entry skills with a typing speed of 35 WPM and must be able to lift 30 pounds. Must possess excellent communication and customer service skills. An active DoD Secret clearance is required to start. Applicant selected may be subject to a security investigation and must meet eligibility requirements for access to classified information. Benefits At RMC, we're committed to your career growth! RMC differentiates itself from other firms through its investment in our employees. We invest our resources to train, certify, educate, and build our employees. RMC can offer you a great place to work with a small company feel and give you the experience, tuition assistance, and certifications that will take your career to the next level. This also includes a competitive paid vacation package with 11 paid federal holidays. We also offer high-quality, low-deductible healthcare plans, pet insurance, and a competitive 401K package. Salary at RMC is determined by various factors, including but not limited to location, a candidate's specific combination of education, knowledge, skills, competencies, and experience, as well as contract-specific requirements. The current salary range for this position will be $55,000 to $68,000 (annually).

Indian Head, MD 20640, USA

$55,000-68,000/year

SaaS Delivery and Support Technician638473743646731212

Workable

SaaS Delivery and Support Technician

RouteSmart Technologies is looking for a detail-oriented and customer-focused SaaS Delivery and Support Technician to join our team. In this role, you will report to the SaaS Service and Support Manager to assist with client implementation and technical support. As an integral part of the Client Services team, the SaaS Delivery and Support Specialist will deliver high-quality technical support and training to RouteSmart clients across all RouteSmart applications. The person in this position will oversee client implementation and deployment processes, ensuring optimal application performance, and delivering prompt technical support. The ideal candidate must have strong written and verbal communication skills, a commitment to exceptional client support while demonstrating strong analytical and problem-solving skills. This position is expected to provide on-call coverage in the evenings and over weekends on a scheduled basis. The starting salary for this position is anticipated to be in the range of $65,000 to $75,000 per year. At RouteSmart Technologies, Inc., we offer various base pay ranges depending on the work location within the US. Please note that the base pay may differ based on your level of experience. This is a hybrid role, candidate must be able to commute to office in Columbia, MD. Essential Duties & Responsibilities Conduct Client Initiation Meetings and document client implementation requirements Assume responsibility for deployed applications, and ensure that all systems are performing and available Meet all SLAs, including uptime, resolution time, and quality standards Oversee deployment activities for enhancements/updates and new client deployments Interact with SDS staff as well as clients to resolve issues Properly document client cases as required, following department policies Contribute quality information to the RouteSmart knowledge base and wiki Provide support to fellow SDS staff working on complex system and application issues Participate in regular open cases review sessions to determine appropriate actions and manage case load Provide after-hours support for SaaS products and SDS staff Attend training as available for supporting technologies and environments Read and review documentation, bulletins, articles, and manuals to stay current with technical trends and issues, and environmental options that can impact our applications and clients Participate in weekly Technical Support management meetings to provide feedback on current issues, trends, SDS performance, and opportunities for improvement Participate in product review sessions with Development, QA, and Product Management for legacy and new products Work directly with RouteSmart Development resources to create code fixes and assist with testing as needed Submit defects for applications into the CRM as well as review and guide SDS staff with defect submissions and enhancement requests Provide software testing in support of hot fixes, patches, and upgrades in conjunction with Quality Assurance as directed Assistance with support of all RouteSmart products and support Occasional travel may be required Other duties/responsibilities as assigned Requirements Expert troubleshooting on hardware, software, networking Excellent communications, written and oral Excellent client support skills Excellent analytical and problem-solving skills Must be client focused and believe in teamwork, collaboration, adaptability, and initiative Demonstrated leadership abilities Ability to work independently in fast paced environment Ability to maintain composure in high-pressure situations requiring quick, reasoned responses Education & Experience Bachelor’s degree or equivalent work experience Preferred focus: Geography, IT/IS, Computer Science, Business Experience working with SaaS software and Amazon EC2 environment Experience in coaching and staff development Two (2) years’ experience supporting software in a call center environment (can be concurrent with RouteSmart experience) or demonstrated mastery of application and industry knowledge Benefits RouteSmart offers its employees numerous opportunities for professional development. Our goal is to provide our employees with the chance to learn and grow as the company grows. We recognize that our employees are our most valuable asset. The work they do is key to our ability to provide high quality service to our clients. We also recognize that our employees are unique individuals with their own lifestyle and interests. RouteSmart Technologies pays a significant share of the cost of benefits for our employees. We believe our investment makes good business sense by helping to create a positive and productive work environment. Among the benefits we offer are: Medical/Dental/Vision/STD & LTD Plans Employer paid Life Insurance Plan Employee Training & Development 401(k) Retirement Savings Plan w/ Employer Match Vacation/Sick/Holiday Leave Tuition Reimbursement Flex hours Casual Dress RouteSmart Technologies is proud to be an equal opportunity workplace. Individuals seeking employment at RouteSmart Technologies are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. All candidates must have legal authorization to permanently live and work in the United States. This position does not qualify for sponsorship.

Columbia, MD, USA

$65,000/year

Customer Success Manager638473705753611213

Workable

Customer Success Manager

Ready to join a fast growing, and category leading SaaS company? Do you want to build a career in customer success? Do you want to get involved in technology but love supporting customers? Are you looking for a company that will invest time in your development, support your professional growth and listen to your ideas? If yes, then keep reading! PerformYard has developed a simple and effective product that drives our customer’s employee performance through the roof. Our long-term vision is to change the way performance is managed and measured in organizations of all sizes. To achieve this we need to add to our amazing team...that’s where you come in! As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product. You’ll interact with executives and professionals from across a diverse customer base to aid clients in achieving their goals for using PerformYard in their organizations. You will partner with customer personnel to implement PerformYard. This includes supporting product configuration to meet customer-specific needs, providing consultative advice and best practice information, leading training (from one-on-one support to large group, virtual sessions) – all to create a successful and happy customer! This is a 100% Remote position - now & forever Requirements What You’ll Do: Create long lasting satisfaction for professionals at all points of their customer lifecycle in order to retain their business and grow revenue Establish a trusted advisor relationship with each customer through the onboarding and training process to drive the value of our products long term Respond to phone calls and emails to support adoption, usage and expansion within the customer base Meet or exceed aggressive responsiveness and quality goals Be the voice and advocate of our customer - work with leadership and product teams to identify process improvements or product requirements to help resolve any customer facing issues, test any new product ideations and improve satisfaction Utilize Salesforce and additional internal tools in order to create the best possible business and service level outcomes for our customers Proactively influence team culture by actively participating in team and company activities and opportunities for feedback What you’ll Bring: Bachelor's Degree Customer Success Manager should have a minimum of one year of Customer Success, Account Management, Account Support or related experience, preferably in software Detailed and action oriented, with ability to manage multiple requests, respond quickly and with high quality, and problem solve on the fly Enthusiastic and proactive self-starter with ability to communicate Empathy for customer experience, and a desire to make customers successful Understanding or previous use of CRM, Customer Success or Help software tools Excited to operate in a fast paced start-up environment Bonus Points: A desire to do and achieve brilliant things! Authentically curious, you love learning and improving yourself Integrity is fundamentally important to you You want to make a real difference You are naturally entrepreneurial and Street smart Benefits In addition to your compensation plan we also have medical, dental, and vision health insurance benefits w/ HSA plan, disability insurance, 401k plan, generous PTO, paid holidays and other benefits.

Arlington County, Arlington, VA, USA

Negotiable Salary

Remote Travel Booking Specialist638470725831691214

Workable

Remote Travel Booking Specialist

Overview: Are you passionate about travel and helping others create memorable experiences? We're looking for motivated individuals to join our team as a remote travel booking specialist. In this role, you can design and book a wide range of travel experiences — including cruises, all-inclusive resorts, group and corporate travel, theme park adventures, sporting events, Disney vacations, and more. The choice is yours! This is a rewarding opportunity for travel enthusiasts seeking flexibility, and excellent travel benefits. No prior experience is necessary — we provide comprehensive training and certification to set you up for success. With access to industry-leading booking tools, exclusive pricing, and innovative lead-generation support, you’ll have everything you need to grow your client base and thrive in the travel industry. Key Responsibilities: Coordinate resort bookings and ensure smooth guest experiences. Maintain and update the resort website and social media. Use social media and lead tools to attract new clients. Provide excellent customer service and assist guests with travel plans. Learn and utilize new software for better pricing and service. Requirements Requirements: No experience needed — full training and certification provided. A passion for travel and travel experience is a plus. Strong communication and friendly demeanor. Ability to work independently and manage time effectively. Basic social media knowledge is a plus. Self-motivated and flexible. Benefits Benefits: Flexible schedule: Part-time or full-time options. Training & Certification: Comprehensive training at no cost. Travel perks: Special discounts and travel benefits. Supportive team: Collaborate with a helpful and driven team. If you're passionate about travel and helping others, apply now to join us as a remote travel booking specialist!

Woodbridge, VA 22191, USA

Negotiable Salary