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To thrive in this role, you should embody:\r\n\n\r\n\nEntrepreneurial Spirit: A go-getter attitude with a passion for building a successful business.\r\n\n\r\n\nExceptional Work Ethic: Dedication to meeting and surpassing goals.\r\n\n\r\n\nClient Relationship Expertise: Skill in forging and maintaining strong client connections.\r\n\n\r\n\nStrong Closing Skills: A proven ability to negotiate and close deals effectively.\r\n\n\r\n\nMasterful Communication: Impeccable conversational and interpersonal skills, especially over the phone.\r\n\n\r\n\nConfidence & Resilience: Assurance in your abilities and the grit to overcome setbacks.\r\n\n\r\n\nProblem-Solving Skills: Analytical thinking to identify client needs and craft tailored solutions.\r\n\n\r\n\nAdditional Titles:\r\n\n\r\n\nBusiness Loan Consultant\r\n\nCommercial Lending Advisor\r\n\nEntrepreneurial Loan Specialist\r\n\nFinancing Consultant\r\n\nSmall Business Financing Advisor\r\n\nLoan Sales Representative\r\n\nRemote Business Development Specialist\r\n\n\r\n\nProfessions that excel in this role:\r\n\n\r\n\nCommercial Loan Officers, Financial Advisors/Planners, Insurance Agents/Brokers (Business Insurance), Real Estate Brokers/Agents (Commercial), Sales Executives (B2B), Account Managers (Corporate), Business Consultants, Wealth Managers, Accountants/Bookkeepers, Equipment Leasing Specialists, Factoring Specialists, SBA Loan Specialists, Franchise Consultants, Bank Relationship Managers, Automotive/Commercial Fleet Salespeople, Investment Bankers, Tax Advisors (Business-focused), HR Consultants (Business-focused), Sales Consultants for Technology/IT Solutions (B2B), Payroll/HR Services Sales Professionals, Private Equity Analysts, Business Development Managers, Asset Managers, Mortgage Brokers (Commercial/Business), Leasing Consultants, Merchant Services Salespeople, Commercial Real Estate Developers, Procurement Officers, Corporate Risk Managers, CFOs (Fractional/Outsourced), Venture Capital Analysts, Business Banking Specialists, Compliance Officers (Finance), Treasury Managers, Corporate Finance Consultants\r\n\n\r\n\nImportant Details:\r\n\n\r\n\nCompensation Structure: This is a 1099 commission-only role.\r\n\n\r\n\nMindset Requirements: We’re looking for champions—self-starters who won’t settle for less than excellence.\r\n\n\r\n\nIf you’re a winner, a go-getter, and ready to take control of your career, we want to hear from you. Join us today and make a difference in the world of small business lending!\r\n\n\r\n\nWe are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\r\n","price":"$250,000/year","unit":"per year","currency":null,"company":"Craigslist","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757082262000","seoName":"small-business-lending-consultant-myers-park","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/city-charlotte3/cate-acct-relationship-mgmt1/small-business-lending-consultant-myers-park-6358029063424112/","localIds":"31252","cateId":null,"tid":null,"logParams":{"tid":"c7d7c1b2-d252-47a1-acac-e579f7ffe015","sid":"b5edb212-8a3a-4118-a6aa-17f426c71df0"},"attrParams":{"summary":null,"highLight":["Earn $250K+ annually"," Work from anywhere"," Residual income opportunities"," AI-powered lead nurturing"," Flexible schedule"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null}]},"isFavorite":false},{"category":"4000,4050,4051","location":"2025 Ashley Rd, Charlotte, NC 28208, USA","infoId":"6358029023884912","pictureUrl":"https://uspic1.ok.com/logo/Craigslist.png","title":"Accounting Office Manager – General Contracting Company (Charlotte)","content":"Accounting Office Manager – General Contracting Company\r\n\nLocation: Charlotte NC \r\n\nEmployment Type: Full-Time\r\n\nAbout Us\r\n\nWe are a well-established general contracting company specializing in construction, landscaping, and hardscape projects. Our success is built on precision, accountability, and exceptional customer service. We’re looking for a detail-oriented, proactive Accounting Office Manager to oversee our financial operations and keep our office running smoothly.\r\n\nPosition Overview\r\n\nThe Accounting Office Manager will be responsible for managing day-to-day accounting functions, overseeing administrative processes, and ensuring accurate financial reporting. This role requires a strong understanding of construction industry accounting, excellent organizational skills, and the ability to coordinate with project managers, vendors, and clients.\r\n\nKey Responsibilities\r\n\n• \tOversee all accounting functions, including accounts payable/receivable, payroll, and bank reconciliations\r\n\n• \tPrepare and maintain accurate financial statements, job cost reports, and budgets\r\n\n• \tManage vendor contracts, purchase orders, and payment schedules\r\n\n• \tEnsure compliance with local, state, and federal financial regulations\r\n\n• \tSupport project managers with cost tracking, billing, and change orders\r\n\n• \tMaintain organized records for audits, permits, and licensing\r\n\n• \tSupervise administrative staff and ensure smooth office operations\r\n\nQualifications\r\n\n• \t3+ years of accounting experience, preferably in construction or general contracting\r\n\n• \tProficiency in accounting software (e.g., QuickBooks, Sage, or similar)\r\n\n• \tStrong knowledge of job costing and project-based accounting\r\n\n• \tExcellent communication and leadership skills\r\n\n• \tHigh attention to detail and ability to meet deadlines\r\n\n• \tAssociate’s or Bachelor’s degree in Accounting, Finance, or related field preferred\r\n\nWhat We Offer\r\n\n• \tCompetitive salary based on experience( Hourly Possible)\r\n\n• \tHealth, dental, and vision benefits\r\n\n• \tPaid time off and holidays\r\n\n• \tSupportive, team-oriented work environment\r\n\n• \tOpportunities for professional growth","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Craigslist","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1757082259000","seoName":"accounting-office-manager-general-contracting-company-charlotte","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/city-charlotte3/cate-acct-relationship-mgmt1/accounting-office-manager-general-contracting-company-charlotte-6358029023884912/","localIds":"31252","cateId":null,"tid":null,"logParams":{"tid":"94c69b88-99f2-4e3a-8a60-982dc6f126c0","sid":"b5edb212-8a3a-4118-a6aa-17f426c71df0"},"attrParams":{"summary":null,"highLight":["Manage accounting functions","Oversee financial reporting","Competitive salary based on experience"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null}]},"isFavorite":false},{"category":"4000,4050,4059","location":"Charlotte, NC, USA","infoId":"6339207920691512","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","title":"Loan Processor","content":"Job Title: Loan Processor \r\nPosition Summary\r\nWe are seeking an experienced and detail-oriented Processor to join our lending operations team. The ideal candidate will have deep familiarity with residential investment lending, particularly Fix-and-Flip and DSCR loan programs. This role is critical in ensuring the efficient and accurate processing of loans from submission to closing, supporting investors and borrowers with a seamless and responsive experience.\r\n\r\nKey Responsibilities\r\nLoan Intake & Initial Review\r\n Review and validate loan applications and required documentation (credit, income, entity docs, purchase contracts, etc.)\r\n Ensure completeness and accuracy prior to submission to underwriting\r\n Set up files in LOS (Loan Origination System) and maintain all documentation in compliance with internal and regulatory standards\r\n Borrower Communication & Support\r\n Act as the primary point of contact for borrowers, brokers, and the sales team throughout the processing cycle\r\n Clearly communicate outstanding document needs, next steps, and timelines\r\n Coordination & Pipeline Management\r\n Coordinate with third parties, including title companies, inspections, insurance agents, and closing agents.\r\n Monitor and manage a pipeline of active loans to ensure all files are progressing toward timely closings\r\n Follow up with internal underwriting and credit teams for file decisions and escalations as needed\r\n Verify compliance with loan program guidelines, investor overlays, and risk tolerances\r\n \r\nRequirements\r\nRequirements\r\nEducation & Experience\r\n Experience processing loans for real estate investors (single-family, multi-family, short-term bridge loans)\r\n Familiarity with various ownership structures (LLCs, corporations, trusts)\r\n Technical Skills\r\n Strong understanding of loan documents, title reports, and property insurance requirements\r\n Ability to read and interpret credit, background, entity documents, and title reports\r\n Soft Skills\r\n High attention to detail and organizational skills\r\n Excellent written and verbal communication\r\n Strong problem-solving abilities and a proactive, solutions-oriented mindset\r\n Ability to thrive in a fast-paced, deadline-driven environment\r\n Benefits\r\nBase Salary Range\r\n Entry-Level (1–2 years, limited fix-and-flip/DSCR exposure):\r\n$55,000 – $65,000\r\n Mid-Level (3–5 years with relevant experience):\r\n$65,000 – $70,000\r\n \r\nCompensation & Benefits\r\n Competitive salary plus bonus opportunity\r\n Health, dental, life, and vision insurance\r\n 401(k) with company match\r\n Remote or hybrid flexibility depending on location\r\n \r\nIn addition to your resume, please complete the following job fit assessment as part of your application:\r\nhttps://TeamArchitects.asmt.io/X7WH4F99F/LoanProcessorJob-Assessment \r\n","price":"$55,000-70,000/year","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756715546000","seoName":"loan-processor","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/city-charlotte3/cate-credit/loan-processor-6339207920691512/","localIds":"31252","cateId":null,"tid":null,"logParams":{"tid":"8d5fd348-7e62-4a31-ab31-27708cad2a30","sid":"b5edb212-8a3a-4118-a6aa-17f426c71df0"},"attrParams":{"summary":null,"highLight":["Process residential investment loans","Coordinate with title and insurance agents","Remote/hybrid work flexibility"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null}]},"isFavorite":false},{"category":"4000,4050,4067","location":"Charlotte, NC, USA","infoId":"6339347909171312","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","title":"Loan Officer ($140,000-$175,000/yr)","content":"Join Our Team: Mortgage Loan Officer at Ternus Lending, LLC\r\nAre you ready to level up your career in the real estate investment lending space? Ternus Lending, LLC is on the hunt for motivated and dynamic Mortgage Loan Officers to drive success in 1-4 family residential investment property lending. This is more than a job—it's your opportunity to educate, inspire, and empower property investors while building meaningful relationships in a rapidly growing market.\r\nWhat You’ll Be Doing:\r\n Be the go-to expert for residential property investors by educating them, originating our game-changing loan products, and helping them achieve their financial goals.\r\n Stay ahead of the curve by mastering our lender product offerings, guidelines, and systems to seamlessly guide loans through Due Diligence, Underwriting, and Closing processes.\r\n Spread the word by distributing compelling marketing materials and conducting customer qualification analyses.\r\n Maximize your impact by efficiently managing company-supplied leads and Salesforce contact databases, ensuring timely follow-up and quality lead handling.\r\n Crush your targets by consistently exceeding weekly, monthly, and annual origination production goals.\r\n \r\nWhy Ternus Lending? At Ternus, we’re not just another lender. We’re a team of seasoned investors who created a lending platform by investors, for investors. We understand the journey, challenges, and triumphs of the real estate game. Joining us means stepping into a company with limitless growth potential and offering loan products that stand out in a sea of traditional options.\r\n\r\nHow to Apply: Ready to make an impact? Submit your resume and complete the assessment linked below. Don’t wait—opportunities like this don’t stay on the market for long!\r\nAssessment Link: https://TeamArchitects.asmt.io/X7HNRKK7T/AccountExecutiveJob-Assessment\r\nRequirements\r\nWhat We’re Looking For:\r\n Experience: 2+ years in residential/commercial mortgage lending (or equivalent).\r\n Skills: A natural talent for sales, customer service, negotiation, and problem-solving.\r\n Education & Licensing: A Bachelor’s degree is a plus but not required, and mortgage state licensing is preferred.\r\n Benefits\r\nYour Reward:\r\n Base Salary: $50,000 annually.\r\n Commission: Earn a minimum $500 per funded unit OR 30 BPS of the loan amount (whichever is greater) on Ternus-originated loans.\r\n Total Pay Range: $140,000 to $175,000 annually, with bonus opportunities.\r\n All Account Executives hired in 2025 will be granted shares in the company through our Employee Stock Ownership Plan (ESOP).\r\n \r\nAdditional Perks:\r\n Work Schedule: Monday to Friday.\r\n Location: Hybrid remote in Uptown Charlotte, NC.\r\n ","price":"$140,000-175,000/year","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756712179000","seoName":"loan-officer-140-000-175-000-yr","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/city-charlotte3/cate-other26/loan-officer-140-000-175-000-yr-6339347909171312/","localIds":"31252","cateId":null,"tid":null,"logParams":{"tid":"45b8c8d7-a029-4856-8349-89611dd1e6d8","sid":"b5edb212-8a3a-4118-a6aa-17f426c71df0"},"attrParams":{"summary":null,"highLight":["Originate residential investment loans","Exceed production targets consistently","Earn commission and ESOP shares"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null}]},"isFavorite":false},{"category":"4000,4050,4052","location":"Charlotte, NC, USA","infoId":"6349980621670512","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","title":"Sr. Credit Risk Review Analyst - Commercial Lending","content":"Sr. Credit Risk Review Analyst - Commercial Lending\r\nCharlotte, NC\r\n\r\nJoin our highly skilled Credit Risk Review (CRR) team as a Senior Credit Risk Review Analyst specializing in Commercial Lending. CRR's primary objective is to provide timely and independent assessments of credit exposures and credit risk, with results reported directly to senior management and the Risk Committee of the Board of Directors.\r\nIn this hybrid role (3 days in-office, 2 days remote), you'll provide independent, expert assessments of Commercial credit exposures. You may also take on the responsibility of Reviewer in Charge, leading review engagements, managing reviewers, conducting portfolio analysis, and summarizing findings from credit file samples. Your deep understanding of commercial lending and credit risk practices will be crucial in providing valuable insights and recommendations to enhance our credit risk management.\r\n\r\nResponsibilities\r\n Execute Complex Reviews: Independently assess complex credit and credit-related transactions, including facility structures and underwriting processes, leveraging your expert knowledge of credit policies and procedures. Understand inherent risk and the materiality of risk for credit transactions.\r\n Validate and Ensure Accuracy: Validate scorecard risk ratings and borrower credit administration. Ensure a thorough understanding of portfolio issues, trends, and root causes to effectively manage credit portfolios.\r\n Independent Reporting & Communication: Independently complete work papers, track issues, compile supporting documentation, and follow up on exam findings with business leaders. Act as a Second Level Reviewer and effectively communicate credit risk review objectives, outcomes, and recommendations for issue remediation.\r\n Risk Analysis & Monitoring: Analyze risk in assigned credit portfolios by reviewing relevant reports and assessing trends. Provide expert analytical insights, identify risk concentrations, systemic trends, or issues, and participate in continuous monitoring for assigned portfolios.\r\n Leadership & Expertise: Oversee file review activities of other reviewers as the Reviewer in Charge for assigned business segment(s). Perform assessments of file review results and findings to determine final ratings and draft review reports. Serve as an expert resource to the team.\r\n Market Acumen: Demonstrate an expert understanding of the credit cycle and the impact of economic indicators on key driving metrics. Possess expert knowledge of how and where to leverage industry and economic research tools into the review process.\r\n Requirements\r\nQualifications\r\n Extensive Credit Expertise: Robust credit knowledge and strong experience in Commercial credit extension and management.\r\n Experience with Complex Transactions: 10+ years of Credit Risk or Credit Underwriting experience, specifically with larger, more complex transactions in Commercial, CRE, Corporate Banking, Leveraged Lending, Middle Market, etc.\r\n Communication Skills: Strong verbal and written communication skills, with the ability to navigate and handle difficult conversations effectively with stakeholders.\r\n Banking Experience: Experience at larger banks (asset size $80B+).\r\n Deal Size Exposure: Experience with average deal sizes of $50MM.\r\n Underwriting Background: Experience in underwriting for ABL, Business Banking, Corporate Banking/Mid-Market, or Lower Mid-Market commercial segments.\r\n \r\nBenefits\r\n$125,000 to $175,000+ Full benefits package Bonus + Paid Relocation Assistance\r\n","price":"$125,000-175,000/year","unit":"per year","currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1756710827000","seoName":"senior-credit-risk-review-analyst-commercial-lending","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/city-charlotte3/cate-analysis-reporting3/senior-credit-risk-review-analyst-commercial-lending-6349980621670512/","localIds":"31252","cateId":null,"tid":null,"logParams":{"tid":"458cc262-02e0-4ca0-9906-92054b57818c","sid":"b5edb212-8a3a-4118-a6aa-17f426c71df0"},"attrParams":{"summary":null,"highLight":["Senior Credit Risk Review Analyst","Hybrid work model (3 days in-office)","Lead complex commercial lending reviews"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null}]},"isFavorite":false},{"category":"4000,4050,4056","location":"Charlotte, NC, USA","infoId":"6339199322457912","pictureUrl":"https://uspic1.ok.com/post/image/fc2dfa4f-dccd-4b5b-b64c-e4037dc4d35f.jpg","title":"Member Services Representative II","content":"Founded in 1937, Advancial is one of the oldest and largest credit unions in the country. We are an established and proactive full-service financial institution providing personal, convenient and advanced financial services to individuals and select group partners. Our mission is to create lasting value for our members through superior service, quality products, and innovative solutions.\r\n \r\nAt Advancial, we always strive to provide the best service and products to our members because we love what we do. We work together to build a culture that promotes a positive employee experience. We’ve been named a Best Company to Work for in Texas for nine consecutive years and a Best and Brightest Company to Work For nationally and locally because we’re serious about building fulfilling careers and not just day jobs.\r\n \r\nWe invite you to learn more about this position and what Advancial has to offer by completing our online application. \r\n\r\nThis position is located in our South Charlotte Branch. \r\n \r\nServes as liaison between member and the Credit Union. Provides account information, opens new accounts, handles member's daily credit union needs. Performs routine transactions, including deposits, withdrawals, cash advances, loan payments, transfer and check cashing. Interviews loan applicants and processes applications. Gathers background information and analyzes credit history. \r\n \r\nESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned.\r\n \r\n Cross-sells a wide array of credit union products including loan products, deposit products, and electronic services such as CUAnywhere and online banking. \r\n Receives checks and cash for deposit, verifies amount, and examines checks for endorsements. \r\n Cashes checks and pays out money after verification of signatures and member balances. Places holds on accounts for uncollected funds in accordance with Advancial policies and procedures.\r\n Receives and applies payments to Advancial loans, credit card payments and cash advances.\r\n Enters customers’ transactions into computer to record transactions and issues computer generated receipts.\r\n Maintains thorough knowledge of loan products for effective cross-selling. Actively assists in loan process such as pulling credit reports, and ensures loan agreements are complete and accurate according to policy. This includes data entry of member information into Credit Union system as required. \r\n Responsible for maintaining a working knowledge of lending procedures, Credit Union guidelines, Lending Software, and the benefits and features of all loan products. \r\n Balances currency, coin and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen. Processes loans and responds to loan questions. \r\n Opens new accounts including; checking, certificates, money markets and IRA accounts. Verifies eligibility for new account and processes through ChexSystems prior to opening new accounts. Processes check orders for members.\r\n Responsible for correcting all new account exceptions or transactional errors under Teller Number.\r\n Provides account information and handle member's daily credit union needs. Provides a variety of transaction services to members in the branch and by phone such as balance inquiry, transfer of funds, history information, stop payments or photocopy of check(s), etc. This includes researching and resolving member concerns.\r\n Processes and balances bond redemptions when necessary.\r\n Prepares daily checks received for deposit. This includes balancing, scanning checks, posting general ledgers.\r\n Makes copies and files correspondence and other records on a daily basis. \r\n Performs miscellaneous duties such as assisting in monitoring supplies and end of day and end of month audit procedures.\r\n Opens and closes the branch as needed.\r\n The range for this position is $17.67- $22.09/hr. and is based on experience. \r\nRequirements\r\nEDUCATION and/or EXPERIENCE\r\nHigh School diploma or equivalent; with one year related experience and/or training; or equivalent combination of education and experience. This position requires the employee to be service-oriented, self-motivated, and to be able to perform a variety of tasks.\r\n \r\nAdvancial Federal Credit Union is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters\r\n\r\nAdvancial Federal Credit Union participates in the Electronic Employment Verification process. Please click here for more information.\r\n\r\nIf you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please complete the form below. If you’d like to view a copy of the company’s affirmative action plan, please complete this form.\r\n","price":"$17.67-22.09","unit":null,"currency":null,"company":"Workable","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1755250530000","seoName":"member-services-representative-ii","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://us.ok.com/city-charlotte3/cate-client-services/member-services-representative-ii-6339199322457912/","localIds":"31252","cateId":null,"tid":null,"logParams":{"tid":"f59bf0fb-8579-4d41-9dd3-eb3d378436da","sid":"b5edb212-8a3a-4118-a6aa-17f426c71df0"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null}]},"isFavorite":false},{"category":"4000,4050,4051","location":"2300 Poplar Tent Rd, Concord, NC 28027, USA","infoId":"6358227262451312","pictureUrl":"https://uspic1.ok.com/logo/Craigslist.png","title":"Concord/Kannapolis Tax Office Manager (Concord/Kannapolis)","content":"Concord/Kannapolis Tax Office Manger:\r\n\n\r\n\nOrganization\r\n\n\r\n\nLiberty Tax Service: Is a franchise operated business. The local franchisee operates 5 locations in Charlotte and the surrounding areas. Liberty has over 2900 locations nationwide.\r\n\n\r\n\nCore Values\r\n\n\r\n\nSpeed is King: Tax season is only 4 months. We need to be able to serve our clients fast without compromising accuracy or sacrificing our focus on customer service.\r\n\n\r\n\n*Get It Done Right: Accuracy is key. Clients come to us because they trust in our tax knowledge. Taxes are usually the largest transaction for every customer every year and we owe it to our clients to get it right the first time!\r\n\n\r\n\n*Candid Communication: We can only get better if we are honest about where we are as a company and as employees of the company. Clear and candid communication is not only expected but a sign of a high performing team and company\r\n\n\r\n\n*Be Resilient: There are always going to be obstacles. Whether there are technical issues, client issues or personal issues, we have to be able to withstand and recover, with a smile, when times get tough. Again, this is the largest financial transaction of the year and our clients demand that we perform our duties accurately, efficiently and professionally. Our issues should not become the client’s issue.\r\n\n\r\n\n*Every Desk Is A Tax Office: We believe in taking ownership of your clients and book of business. Every desk is its own tax office and you should treat it as such. Build your business!!\r\n\n\r\n\n*Serve your clients well: The customer experience starts with the first contact and isn’t completed until we have an overly satisfied client. If the tax pro does an excellent job serving the client, the customer believes we are an outstanding company. If not, we lose the client!\r\n\n\r\n\nWhat we do and Customer Mix\r\n\n\r\n\nWe are in the tax preparation business. Our business mix is 60% first peak customers and 40% second peak clients. Our first peak business is tax refund dependent and second peak customers are simple tax returns. We consider about 10% of second peak customers to have moderately complex tax situations and about 2% to have complex tax situations.\r\n\n\r\n\nPosition Description\r\n\n\r\n\nThis manager's position is for one of our locations in Concord/Kannapolis, NC where we complete around 400 tax returns. At the location you will still be client interfacing and preparing tax returns and supporting two to three team members. Let's be clear, we are looking for 3+ years of tax experience. If you love preparing taxes and are looking to manage an office, then we are looking for you.\r\n\n\r\n\nSkill that we are looking for you to possess?\r\n\n\r\n\n*Be able to prepare and review tax returns\r\n\n*Solve client IRS Issue\r\n\n*Track down client refunds with IRS and states\r\n\n*Develop a small team in tax preparation\r\n\n*Maintain a winning culture.\r\n\n*Keep team members engaged and hungry to complete more returns and maximize the earning potential\r\n\n*Keep an office, clean, clutter free and paperwork in order\r\n\n*Create a timely weekly schedule for the team and stay inside of a budget.\r\n\n*Be professional, relatable, and friendly to all. We have a very diverse client base. You can work with someone that makes $5,000 and the next person will make $100,000+. You can work with someone that is educated and someone who is not. It possesses the capability of being a communication chameleon.\r\n\n*Attending our free tax school is not required!\r\n\n*Company Direction And Mission\r\n\n\r\n\nOur first priority is great tax preparation and having team members that can deliver that to our clients and our priority is to fill the office manager position.\r\n\n\r\n\nWe are also faced with a paradigm of the tax season being seasonal and how can we provide additional opportunity to our team members that are looking for more.\r\n\n\r\n\nFor the past 4 years the owner has been focusing on Affordable HealthCare (ACA) Insurance as an additional revenue stream of the business. In building out this side of the business model but in doing so also creates additional complexities. Affordable Health Care (ACA) has an open enrollment period from November first through January 15th. While simultaneously having tax school, Holiday Loans and tax season all happening simultaneously. 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