Browse
···
Log in / Register

Tech Support Representative (Andersonville, Chicago)

$50,000/year

5146 N Clark St #1222, Chicago, IL 60640, USA

Favourites
Share

Description

Booklog is looking for a level 1 – 3 technical support individual. This position is to provide outstanding technical support for Booklog software and various interfaces along with onboarding of new customers, testing of software and training on usage of software. We’re looking for a motivated individual to be part of our committed team. We need to be the experts so our customers don’t have to. Located in Chicago’s Andersonville neighborhood; telecommuting is available. Qualifications • At least 2 years experience in technical support, preferably phone support • Experience with Microsoft Windows operating systems • Familiarity with databases and database troubleshooting • Knowledge of computer network systems • Ability to troubleshoot software problems and offer solutions by phone • Good problem solving skills with attention to detail • Strong verbal, written, interpersonal, and organizational skills • Ability to work both independently and in a team environment • Experience with SQL Server 2022, Sybase SQL applications and databases • Ability and excitement to learn new skills • A ‘think outside of the box’ mentality • Customer Service experience • Software training experience a plus • Previous experience training customers on software usage • Experience with use of peripheral devices • 10% or less travel to customer locations within the US to train and install software Benefits • Casual environment with a great group of people who love what they do • In office or telecommuting options • 100% paid health insurance • 2 weeks vacation to start • Generous 401K options • Permanent full-time. PLEASE SEND RESUME WHEN APPLYING

Source:  craigslist View original post

Location
5146 N Clark St #1222, Chicago, IL 60640, USA
Show map

craigslist

You may also like

Craigslist
Start Your Software Development Career 🧑‍💻
We are seeking ambitious individuals eager to start careers in technology. If you want hands-on coding knowledge, real project experience, and readiness for developer jobs, this program is designed for you. This remote program offers flexibility to study full-time or part-time, with nearly 900 hours of guided training. You’ll master programming languages, industry tools, and workflows—all while building a strong portfolio and résumé to secure your first developer role. 🖥️ Technology & Programming Fundamentals -Learn how computers, networks, browsers, and the internet operate -Study algorithms, data structures, numeric systems, and security concepts -Work with Python scripting, the command line, and flowchart logic 💻 Web & Front-End Development -Create websites with HTML5, CSS3, and Bootstrap -Build dynamic content with JavaScript, jQuery, and React.js -Practice responsive and modern web design 🗄️ Back-End & Database Development -Design and maintain databases using SQL and SQL Server -Perform CRUD operations and learn relational database systems -Build back-end solutions with Python (Django) and C# (.NET/Core) 🧑‍💻 Programming Languages & Tools -Work with C#, Python, JavaScript, HTML, CSS, SQL, and more -Use Git, GitHub, Visual Studio, and Team Foundation Server -Practice professional version control and collaboration 🧪 Capstone Projects -Complete two major projects (Python + C#) to demonstrate skills -Build portfolio projects using Agile, Scrum, and DevOps methods -Develop problem-solving, debugging, and teamwork skills 🧰 Career Preparation -Learn résumé and cover letter development -Train for technical and whiteboard interviews -Enter the workforce as a software or web developer 🚀 No prior experience required. Remote-friendly opportunity. Start your career in software development today. 👉 Apply here: https://softwaredevpros.online/
3332 W 63rd Pl, Chicago, IL 60629, USA
$30/hour
Workable
Cybersecurity Analyst
Celsius, based in Boca Raton, FL, is a global consumer packaged goods company with a proprietary, clinically proven formula for its master brand CELSIUS®, a lifestyle energy drink brand born in fitness and a pioneer in the rapidly growing energy category. Celsius Holdings, Inc. also includes Alani Nu, a premium active nutrition and better-for-you brand, further expanding our reach across the health and wellness space. At Celsius, we pride ourselves in providing our employees with a culture and atmosphere of inclusiveness that challenges individuals to be thought leaders, innovators, and game changers—as every employee is an owner of the CELSIUS® brand upon joining the organization. Ready to energize your career? Join a team that’s pushing boundaries and redefining what it means to LIVE FIT. Position Overview Celsius Holdings, Inc is seeking a Cybersecurity Analyst to join our Information Technology team. Reporting to the SVP of IT Security and Infrastructure, the Cybersecurity Analyst will be responsible for safeguarding the company’s information systems, data, and network infrastructure. This role plays a critical part in monitoring, detecting, and responding to security threats while ensuring compliance with industry standards and regulatory requirements. Responsibilities Monitor network traffic, system alerts, and logs to detect and respond to suspicious or malicious activity. Assist in conducting vulnerability assessments, penetration tests, and security audits to identify risks and propose remediation strategies. Monitor endpoint protection, firewalls, intrusion detection/prevention systems, and other security tools. Support incident response activities, including investigation, containment, eradication, and recovery. Maintain and update security policies, standards, and procedures to align with compliance frameworks (e.g., SOX, GDPR, HIPAA). Collaborate with IT and business units to ensure secure configurations, access controls, and data protection mechanisms. Review Third Party SOC reports and perform annual reviews. Perform security awareness testing and training for employees and provide guidance on best practices. Document, escalate, and report security incidents and vulnerabilities to management. Document emerging cyber threats, vulnerabilities, and security technologies. Assist in vendor risk management by evaluating third-party security practices. Participate in tabletop exercises, business continuity and disaster recovery planning from a security perspective. Requirements Bachelor’s degree in Cyber Security, Information Technology, Computer Science, or a related field. Minimum 2–5 years of experience in cyber security or related IT security fields. Proven experience as a Cybersecurity Analyst, Security Engineer, or similar role. Certified A+ or Networking+ required. Strong understanding of security frameworks and standards such as NIST, ISO 27001, and CIS Controls. Hands-on experience with SIEM, IDS/IPS, endpoint security, and vulnerability management tools. Knowledge of networking protocols, firewalls, and cloud security (AWS, Azure, or GCP). Experience with incident response, forensic investigation, and threat intelligence. Strong communication skills with the ability to convey technical concepts to non-technical stakeholders. Detail-oriented, analytical, and equipped with robust problem-solving skills. Familiarity with SOX, PCI-DSS, and other regulatory compliance requirements. Relevant certifications (e.g., CompTIA Security+, CEH, CISSP, CISM, or GIAC) strongly preferred. Experience with scripting languages (Python, PowerShell, Bash) is a plus. Familiarity with SDLC and secure coding practices, preferred. Benefits Comprehensive Medical, Dental & Vision benefits Long- and short-term disability Life insurance 10 Vacation days per year, subject to accrual policy 11 Company paid holidays 401(k) with Company match Identity theft and legal services The base salary range for this position is dependent on experience and location. The final offer will be determined based on job-related knowledge, skills, and qualifications. This position may be eligible for other compensation, including bonuses and Restricted Stock Units (subject to company plans). We promptly review all applications. Highly qualified candidates will be contacted for interviews. Colorado Applicants: Applications are accepted on an ongoing basis until the position is filled. CELSIUS Holdings, Inc., celebrates diversity and is committed to creating an inclusive environment for all employees. We provide equal employment opportunities (EEO) to all applicants without regard to race, ethnicity, religion, gender identity, sexual orientation, disability status, or any other characteristic protected by applicable laws. If you require accommodations during the application process, please reach out to careers@celsius.com. The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Boca Raton, FL, USA
Negotiable Salary
Workable
Service Infrastructure Service Delivery Manager
Ensure consistent, reliable, and efficient IT delivery service within a technical domain Ensure consistent, high-quality service and drive continuous improvement through standardizing management practices, measuring team efficiency, and fostering ongoing team development Act as the primary point of contact for leadership regarding performance of IT service delivery quality within a technical domain in design, transition, deployment, and operational support Oversee the end-to-end delivery of IT service quality within the Desktop User Experience domain Monitor, manage, enhance and report on IT service performance against agreed SLAs, and KPIs Foster a culture of continuous improvement and knowledge sharing within the team Ensure the team has the necessary skills and resources to deliver excellent service Oversee the resolution of major incidents and problems impacting service delivery Coordinate internal IT teams to drive root cause analysis, After Action reports, and remediation solutions Understand, evangelize, and enforce service delivery lifecycle principles envisioning, design, plan, stabilize and deploy phases Collaborate with the Change Management team to ensure changes to IT services are implemented in the most effective and efficient manner, and with minimal disruption to the business Identify opportunities for service improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness Provide regular reports on IT service performance to senior management and business stakeholders Manage relationships with key IT vendors, ensuring they deliver services according to agreed contracts and SLAs Contribute to the development and management of the IT service delivery budget. Track and control service delivery costs Be aware of the financial health of assigned projects, including budget management, forecasting, and variance analysis Oversee and actively participate in operations maintenance and sustainment activities Optimize the allocation and utilization of operational resources, identifying opportunities to improve efficiency and reduce costs Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred PMP, or PMI certification preferred AWS Cloud Practitioner or Azure Fundamentals (AZ 900) preferred Experience: 10+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Experience with service management tools (e.g., ServiceNow, BMC Remedy) Experience with and exposure to technology services within the Service Infrastructure domain, to include: o  Linux and Windows Servers o  Server Virtualization o  Cloud Infrastructure o  Storage Infrastructure o  DevOps and Automation o  Management and Orchestration Tooling o  Identity, Credentials, and Access Management Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.
Colorado Springs, CO, USA
$150,000-180,000/year
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.