Customer Support (must be relocate in Cyberjaya,malaysia)

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About Cognigy Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time. Our skilled #CognigyCrew are the people behind our leading technology and we are now looking for more talented people to join our global team. Why you’ll love working at Cognigy - Our promise to you We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone. We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the heart of our success, founded on a culture of mutual respect and trust – always! It’s no wonder that the values that inspire and drive our #CognigyCrew are our 4Ts - Team, Trust, Transparency, Technology. Your new role: Conversation Designer - US Location: Plano, Texas (Hybrid) Potential OTE: $110 000 to $140 000 (on-target earnings – base and bonus included) As a Conversation Designer in our Professional Services team, you will empower and support customers and partners to build exceptional AI-driven conversational experiences. You’ll lead the design of virtual assistants and user journeys, support onboarding and solution delivery, and serve as a subject matter expert in conversational design. This role is essential to ensuring project success and driving customer satisfaction through engaging, natural, and effective dialog flows. Your responsibilities will include: Creating engaging, natural, effective conversation experiences that meet the business needs of our customers Creating dialog flows and scripts for virtual assistant​s Understanding the needs, preferences and behaviors of the target users. Defining intents and mapping out potential user journeys and responses​ Ability to lead insightful Conversation design workshops, highly collaborative sessions with our customers​ Developing personas for the virtual assistants, determining tone, personality and style of communication​ Helping customers building a Centre of Excellence by providing Conversational Design best practices​ Focusing on delivering high-quality service engagements tailored to provide the best ROI in terms of time and value. Ability to deliver partner enablement activities, including trainings, workshops, product demonstrations and on-site visits Growth Potential: At Cognigy we are committed to your professional growth. This role offers significant opportunities for career development, including access to ongoing training, and involvement in high-impact projects allowing you to showcase and advance your unique skills and experience. Requirements About You: 3+ years of experience as a conversation designer, UX designer, or similar role Strong command of English (spoken and written) Proven experience creating user-centric conversational experiences across modalities Familiarity with conversational design tools (ideally Cognigy.AI) and  experience utilizing Generative AI in conversation design You have a proven track-record of building great user experiences on different modalities You are enthusiastic about technology and familiar with current trends and hands-on experience enterprise software. (You don’t need to be programmer, but you should not be scared when you see code.) Comfortable working with APIs, data analysis, and understanding technical documentation A generalist mindset with adaptability and a passion for innovation Strong communication, collaboration, and problem-solving skills Customer-focused, solution-oriented, and skilled in navigating interpersonal dynamics Applicants must be authorized to work in the United States without the need for employer sponsorship now or in the future. We are unable to offer visa sponsorship for this position. Benefits Life at Cognigy -  What we offer you We are an ambitious and international tech company with a great culture, and we make sure that everyone feels welcome. Our excellent benefits make us a fantastic place to work - these include - Attractive and performance-oriented salary Medical, Dental, Vision, Life, & Disability insurance 401(k) Unlimited leave Unique opportunity to help build and shape the company, with little hierarchy Flexible working options Colleague recognition, reward and celebration events Global Employee Assistance Program ClassPass membership, giving you access to a variety of fitness and wellness experiences Ongoing learning and development opportunities, including Udemy One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more   Pay Transparency Disclaimer Cognigy is committed to providing fair and equitable compensation for all employees. The listed salary ranges reflect our good faith estimate for the role across various U.S. locations where we hire. Actual compensation will be determined based on the candidate’s location, qualifications, and experience. We fully comply with all state and local pay transparency laws. Equal Opportunity Employer Statement: Cognigy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.  

Job description A growing multi-location Outdoor car care business is looking for a qualified applicant with excellent supervisory and customer service skills to manage a team in a fast-paced, high customer traffic environment. Job Type: Full-time We offer: Excellent income ($70K base + incentives) Fast track to management Opportunity for professional development Positive, fast-paced environment We require: Successful track record of supervision of a department or a store Demonstrated ability to train and develop entry-level employees Mechanical proficiency due to technical job requirements High physical energy Job Types: Full-time, Contract Salary: From $70,000.00 + Incentives per year Benefits: Employee discount Health insurance Paid time off Experience level: 3 years Shift: Day shift Evening shift Morning shift Weekly day range: Monday to Friday Rotating weekends Weekend availability Ability to commute/relocate: Denver, CO: Reliably commute or planning to relocate before starting work (Required) Experience: Management: 3 years (Required) Customer service: 3 years (Required) Work Location: In person Job Type: Full-time Pay: $70,000.00 per year + Incentives Benefits: Employee discount Health insurance Paid time off Schedule: 10-hour shift Day shift Holidays Night shift Experience: management: 3 years (Required) License/Certification: Driver's License (Required) Ability to Commute:

Location:  Lexington Park, MD Category:  Funded Schedule (FT/PT):  FT Travel Required:  NA Shift: Day Remote Type: On-site   Clearance required: Secret Clearance Division: Aviation About ACT1: ACT1 Federal advances our Nation’s and Allies’ missions by taking ACTION! We provide mission operations support, technical services, and innovative solutions by leveraging our talented workforce. By doing so, we are making the world a better, safe and more productive and inclusive place.   As an FMS Analyst, you will coordinate with other members of the Security Cooperation's team, and follow the direction of the FMS Case Manager, Program Manager, or Team Lead. You will assist the Case Manager in in analyzing and managing all aspects of FMS casework in accordance with the Arms Export Control Act, the Security Assistance Management Manual (SAMM) and the International Traffic in Arms Regulation (ITAR) as well as applicable DoD Acquisition policy.    Responsibilities: Perform detailed analysis of Letter of Offer and Acceptance (LOA) documentation requirements and prepare draft Pricing and Availability (P&A) or LOA data packages in the DSAMS in response to formal Letters of Request (LORs).  These efforts shall include activities from receipt of a potential customer's LOR through case preparation, staffing, and customer acceptance.  Perform efforts related to processing the LOR to include gathering, developing and integrating data in preparation of P&A or LOA packages.  This effort may include drafting fully supported LOA modifications and amendments. Upon FMS Case acceptance, validation and initial implementation, support the establishment of Military Standard Systems/Defense Logistics Management System (MILS/DLMS) and/or Military Standard Requisitioning & Issue Procedures (MILSTRIP) documents, assignment of new requisitions, development of project directive for the new case(s), processing of purchase requisitions, analysis and participation in acquisition planning for new and/or advanced systems for potential customers. Initiate draft inputs regarding responses to RFIs from potential FMS customer countries related to capabilities. Determine customer concepts of operations and program requirements to develop a Total Package Approach or propose alternatives for Government review and consideration for a mix of FMS and Direct Commercial Sales (DCS) under a hybrid approach if in the best interests of the Government.  Draft Congressional notifications for potential FMS sales and forward for review and further processing. Perform foreign disclosure investigations and provide detailed preliminary release readiness analyses of hardware and software systems, specifications or other technical data. Develop executive level briefs and presentations to senior-level personnel in the U.S. Navy, the DoD, and foreign countries and their embassy personnel on program capabilities and P&A and LOA details. Document and support FMS planning meetings and international conferences, including, but not limited to, program reviews, technical discussions, and program planning.  Develop, plan, and schedule briefs; prepare minutes and action items; track action items to closure.  Conduct pre-event activities, such as communication with stakeholder program offices and FMS partners and arrangement of site/location support. Support foreign government system operational capability queries.  This may include comparing FMS capabilities with current domestic capabilities. Perform strategic planning for FMS systems and for upgrades to existing systems.  Review and analyze requirements and acquisition documentation. Provide analyses and studies in support of existing cooperative Memoranda of Agreement (MOA) and Understanding (MOU). Track the release of all controlled unclassified and classified information to foreign nationals and their governments. Generate and maintain FMS schedule and calendar of meetings that reflect critical milestones, establish action due dates, set program milestones and other significant program elements. Examine FMS general case closure issues.  Review existing instructions and procedures pertaining to FMS case closure and on the basis of the findings, make recommendations for improvement in the administration of case closure activities. Work with domestic personnel to coordinate FMS requirements to allow consolidation with domestic production requirements and realize cost avoidance and savings, and coordinate configuration issues to maximize cost savings for training systems, ECP kits, spare improvements, and system upgrades. Assist the Government by preparing CDRLs for use in contract documentation. Download contract deliverables from third-party provided integrated data environment(s) and disseminate the deliverables to Government team members. Requirements Bachelor’s Degree Five years (5) years of experience performing duties and responsibilities described. Experience with DoD and SECNAV series instructions and sections dealing with the FMS Policies. Experience utilizing NAVAIR management tools Experience developing acquisition strategies Experience developing and executing integrated Government schedules Experience developing, managing and executing budget and phasing plans Experience with cost and performance trades Experience with DSAMs Experience with FMS case processes SECRET Clearance is required. Benefits ·       Medical/Dental/Vision Insurance ·       ACT1 Employee Stock Ownership Plan (ESOP) ·       Company Paid Life and AD&D Insurance ·       Company Paid Short-Term Disability ·       Voluntary Long-Term Disability ·       Flexible Spending Account (FSA) ·       Health Savings Account (HSA) ·       401K with employer match ·       Paid Time Off ·       Paid Holidays ·       Parental Leave ·       Military Leave ·       Education, Training & Professional Development ·       Voluntary Accidental Injury/Critical Illness/Hospital Care ·       Voluntary Pet Insurance, Legal Resources, and Identity Protection   ACT1 Federal’s success is due to our employees giving every day in all that we do.  We rely on our people’s integrity, knowledge, capabilities and drive to move our customers critical missions forward.  ACT1, a 100% employee-owned company, offers rewarding careers, competitive compensation and benefits as well as a great culture.    https://act1federal.com/careers/  Salaries are commensurate with experience and qualifications, as well as market and business considerations.  Maryland Pay Transparency Range:  $70K-$85K All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local or international law.  

We’re Hiring – Painting Estimator 🎨 Company: DaVinci Coatings, LLC (Denver, CO) DaVinci Coatings is a fast-growing commercial and residential painting company. We’re seeking an experienced Painting Estimator with strong skills in digital take-offs and proposal writing to support our continued growth. 🔹 Responsibilities Perform accurate digital take-offs from plans and drawings Prepare detailed painting estimates for commercial and residential projects Conduct occasional field estimating visits (must have reliable transportation) Collaborate closely with the Chief Estimator Write proposals and assist with budgeting 🔹 Qualifications Proven experience in painting estimating (commercial & residential) Proficiency with take-off software (PlanSwift, Bluebeam, On-Screen Takeoff, or similar) Ability to read and interpret blueprints and specifications Strong attention to detail and organizational skills Excellent Microsoft Excel skills Ability to meet deadlines and communicate clearly Must be able to drive to job sites for field estimating as needed 🔹 What We Offer $28–$35 per hour, depending on experience 15–20 hours per week (hybrid: some in-office hours required, with flexibility to work from home) Paid Time Off Flexible, supportive work environment Growth opportunities with a company on the rise — potential to develop into a full-time position You Might Be a Great Fit If You: Have proven experience in painting estimating (commercial & residential) Are proficient with take-off software (PlanSwift, Bluebeam, On-Screen Takeoff, or similar) Can read and interpret blueprints and specifications Are highly detail-oriented and organized Excel at meeting deadlines and communicating clearly Enjoy a mix of office, digital, and occasional field work

At Vivaldi, we’re working to build the next generation of businesses and brands together. More than a traditional strategy consultancy, Vivaldi believes in unlocking growth and going beyond consulting to make strategy actionable. Leading with passion and empathy we create paths to grow not only for our clients but also for our talent around the world. With offices globally, our client portfolio ranges from the world’s most successful brands to medium-sized hidden champions in the B2B and B2C sectors. Choose a career at Vivaldi and enjoy an innovative, entrepreneurial environment where challenging and interesting work is part of daily life. Job Description: Assist project teams with research, analysis and insights to help clients maximize the value of their businesses and brands Provide research and analytic support on marketing, branding and strategic analyses (e.g. market sizing, competitive analysis, ethnographic research & analyses, brand valuation analysis, best practices and benchmarking) Independently analyze research into clear, relevant results & recommendations and interpret/communicate findings Collaborate on developing basic business cases & models, preparing & facilitating qualitative research, and conducting innovation workshops to facilitate new product development/ideas Help prepare and present client deliverables through excellent written & verbal communication skills Support new business development efforts through company research, article searches and outbound marketing campaigns Grow firm through participation in internal firm-building activities (e.g. recruiting, public relations, website enhancement, marketing campaigns and special events) Candidate Profile: BA or BS degree from a leading university 2-3 years of post-undergraduate work experience is required, preferably at a top-tier consulting firm or within a marketing/branding department of a large company Experience supportingqualitative and quantitative research and analysis Self-starter with a pioneering spirit; resourceful and able to take ownership quickly and reliably Able to apply creative thinking to client issues and to analyze/model quantitative research data Problem-solver with strong client/executive relationship management abilities Team player, fun to work with and possesses a sincere interest in strategy, marketing and brands Interested in working at a fast-paced, intellectually challenging, growing company that is content driven Excellent presentation skills; strong written and verbal communication skills Proficient in Computer skills including PowerPoint, Word, Excel, and Internet research tools Ability to structure and build Excel-based models for business cases, brand and business analyses; knowledge of macros, pivot tables and statistical tools a strong plus Ability to speak foreign languages also a plus Ability to be in-person at our Flatiron office 3 - 4 days a week The base salary range for this position is $85,000 - $95,000 per year, which is determined by a number of factors including prior experience, education, skills, and geographic location. In addition to our base compensation, we offer a comprehensive benefits package including performance based bonuses to full-time employees. Why Vivaldi We offer you a learning environment to grow and build your career. You will work with our international project teams to help businesses, brands and people find untapped potential and smart solutions to create sustainable future growth. We cultivate a space for you to grow beyond yourself – carving out new learning opportunities you uncover and owning personal initiatives. Does that sound like a growing opportunity to you? Become a Vivaldi family member.