Call Center Director

Spartan Plumbing, LLC in Dayton, OH is looking to hire a Call By Call Manager to oversee our plumbing sales operations and service team. Are you an expert manager? Do you want to take your career to the next level? Would you like to join a company with a great team and exceptional working environment? If so, please read on! Responsibilities include participating in the overall strategy, managing people, and establishing policies. You should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring we are exceeding our client's expectations. Ultimately, you’ll help our company grow and thrive. Oversee day-to-day operations Design strategy and set goals for growth Drive Sales and Installation Productivity to meet daily targets Ensure Daily KPIs are achieved Set policies and processes Ensure employees work productively and develop professionally Oversee training of new employees Prepare regular reports for upper management Requirements Proven experience as an Operations Manager or similar executive role Knowledge of business process and functions (finance, HR, procurement, operations etc.) Strong analytical ability Excellent communication skills Outstanding organizational and leadership skills Problem-solving aptitude Benefits Job Type: Full-time Pay: $60,000.00 - $70,000 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Parental leave Referral program Vision insurance ARE YOU READY TO JOIN OUR SERVICE TECHNICIAN TEAM?* If you feel that you would be right for this Call By Call Manager job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: Dakota Dunes, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time Pay: $17.00-$18.90/hour starting, additional monthly incentives available Company: PREMIER Bankcard Fluent bilingual skills (English/Spanish) are compensated in the form of a 10% differential. Bilingual skills are not required. Apply Here: https://careers.firstpremier.com/job/22366719/customer-service-representative-onsite-or-remote-dakota-dunes-sd/?utm_source=Craigslist&utm_medium=Display&utm_campaign=PREC-3220-2025-SST-18725&utm_content=CustomerServiceRepDakotaDunes#gtm-jobdetail-desc Work Site This job is offered on-site in Dakota Dunes and remote. Note: Remote employees must live within 50 miles of a PREMIER location or plan on relocating. Shift Options Full Time: Monday-Friday 12:30pm-9:00pm, Every Third Saturday 8:00am-4:30pm Full-Time: Monday-Friday 12:00pm-9:00pm, Every Third Saturday 8:00am-4:30pm Part Time: Monday-Friday 2pm-9pm, Every Third Saturday 8:00am-4:30pm No Sundays! About the Role: - Answer inbound calls about our products and services. - Understand policies and procedures used for daily operations. - Take accountability for customer satisfaction with a highly professional demeanor. - Demonstrate a strong phone presence while assisting those with less than perfect credit. - Achieve high satisfaction on customer surveys. - Participate in team meetings. Training: - Extensive paid training program, up to 3 weeks in length. - Ongoing training opportunities for future success! Pay: - Top 75% of associates are eligible for incentives - Career path from Associate I to Associate IV – each step earning an increase in pay - Earn up to an additional $3.50/hr. when working non-traditional hours - Bilingual skills are compensated in the form of a 10% differential - Flex Scheduling opportunity for top performers Competitive Benefits Package: - Full medical benefits for 20+ hours/week - FREE dental and vision coverage - Generous time off plans including PTO, Sick Pay, and Bonus Days - 401(k) – dollar-for-dollar match up to 5% of total compensation - Special discounts and offers for events at the Denny Sanford PREMIER Center - Employee Wellness Program - Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year - Fun Employee Parties Our Culture: - We have an emphasis on personal success, respect, health, wellness, fun and giving back - Employees are rewarded, valued, and celebrated for hard work. -Career advancement opportunities is a way PREMIER leaders show they care. -Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more. DISCLOSURE: First PREMIER Bank and PREMIER Bankcard are Equal Opportunity and Affirmative Action Employers and do not discriminate minority/sex/disability/vet/any protected status.

@everyone Hiring: Experienced tree cutters needed, $250/day, meals, accommodation and round-trip airfare provided. Work location: Hawaii. Contact number: 6269771733 9296267666 WeChat ID: zxm6269771733

Become a part of DATAMARK, Inc. as a Call Center Relationship Manager! This position is integral to our client engagement strategy and aims to enhance customer satisfaction and retention. As a Call Center Relationship Manager, you will serve as the primary point of contact for our clients, playing a vital role in managing accounts and ensuring that our contact center operations effectively meet their needs. Your goal will be to uphold the highest service standards while identifying areas for improvement and growth. Key Responsibilities: Client Interface: Build and maintain strong relationships with key clients, addressing their concerns and ensuring their satisfaction. Performance Analysis: Monitor call center metrics and performance to ensure service levels are met, and identify opportunities for enhancements. Collaborative Approach: Work closely with internal teams to align services with client expectations and operational capabilities. Proactive Engagement: Regularly communicate with clients through meetings and reports to provide updates and gather feedback. Strategic Planning: Create and implement action plans that drive client engagement and maximize account growth. Join us in delivering exceptional service and support to our clients while fostering a positive team environment! Requirements Qualifications for the Call Center Relationship Manager: Education: Bachelor’s degree in business administration, communications, or a related field. Experience: Minimum of 3 years of experience in a call center environment, with at least 2 years in a relationship management or client-facing role. Knowledge: Familiarity with call center operations, metrics, and best practices. Communication Skills: Exceptional verbal and written communication skills to effectively interact with clients and internal teams. Analytical Ability: Strong analytical skills to evaluate performance data and client feedback. Problem-Solving: Proven ability to resolve conflicts and manage issues with professionalism and tact. Team Player: Ability to work collaboratively within a team-oriented environment. Technical Skills: Proficiency in CRM tools and Microsoft Office applications. Travel Requirements: Willingness to travel occasionally for client meetings, if needed. **Applicants must be authorized to work in the U.S. for any employer as we are unable to sponsor or take over sponsorship of an employment Visa at this time** Benefits What We Offer: Comprehensive Health Care: Medical, dental, and vision plans to keep you and your family healthy. Retirement Savings: Secure your future with our 401k plan Life Insurance: Basic, voluntary, and AD&D coverage for peace of mind. Time Off: Paid time off and major holidays to recharge and enjoy life. Disability Coverage: Short-term and long-term disability plans for added security. Professional Growth: Access to training and development to advance your career. Wellness Resources: Support for your overall well-being. Starting Salary: $70,000/annually **Applicants must be authorized to work in the U.S. for any employer as we are unable to sponsor or take over sponsorship of an employment Visa at this time**

Location: Dakota Dunes, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time Pay: $17.00-$18.90/hour starting, additional monthly incentives available Company: PREMIER Bankcard Fluent bilingual skills (English/Spanish) are compensated in the form of a 10% differential. Bilingual skills are not required. Apply Here: https://careers.firstpremier.com/job/22366719/customer-service-representative-onsite-or-remote-dakota-dunes-sd/?utm_source=Craigslist&utm_medium=Display&utm_campaign=PREC-3220-2025-SST-18725&utm_content=CustomerServiceRepDakotaDunes#gtm-jobdetail-desc Work Site This job is offered on-site in Dakota Dunes and remote. Note: Remote employees must live within 50 miles of a PREMIER location or plan on relocating. Shift Options Full Time: Monday-Friday 12:30pm-9:00pm, Every Third Saturday 8:00am-4:30pm Full-Time: Monday-Friday 12:00pm-9:00pm, Every Third Saturday 8:00am-4:30pm Part Time: Monday-Friday 2pm-9pm, Every Third Saturday 8:00am-4:30pm No Sundays! About the Role: - Answer inbound calls about our products and services. - Understand policies and procedures used for daily operations. - Take accountability for customer satisfaction with a highly professional demeanor. - Demonstrate a strong phone presence while assisting those with less than perfect credit. - Achieve high satisfaction on customer surveys. - Participate in team meetings. Training: - Extensive paid training program, up to 3 weeks in length. - Ongoing training opportunities for future success! Pay: - Top 75% of associates are eligible for incentives - Career path from Associate I to Associate IV – each step earning an increase in pay - Earn up to an additional $3.50/hr. when working non-traditional hours - Bilingual skills are compensated in the form of a 10% differential - Flex Scheduling opportunity for top performers Competitive Benefits Package: - Full medical benefits for 20+ hours/week - FREE dental and vision coverage - Generous time off plans including PTO, Sick Pay, and Bonus Days - 401(k) – dollar-for-dollar match up to 5% of total compensation - Special discounts and offers for events at the Denny Sanford PREMIER Center - Employee Wellness Program - Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year - Fun Employee Parties Our Culture: - We have an emphasis on personal success, respect, health, wellness, fun and giving back - Employees are rewarded, valued, and celebrated for hard work. -Career advancement opportunities is a way PREMIER leaders show they care. -Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more. DISCLOSURE: First PREMIER Bank and PREMIER Bankcard are Equal Opportunity and Affirmative Action Employers and do not discriminate minority/sex/disability/vet/any protected status.

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