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Location:
Canutillo
Category:
Other

Datamark, Inc.
Bilingual Customer Service Representative

El Paso, TX, USA
Now Hiring: Bilingual Customer Service Representative
Are you passionate about helping your community? Join our team as a Bilingual Customer Service Representative and make a real impact in the lives of El Paso residents!
As a Bilingual Customer Service Representative, you will be the first point of contact for residents seeking information and assistance with essential city services. As a Bilingual Customer Service Representative, you will directly contribute to the smooth operation of our vibrant community by ensuring residents receive accurate and timely support.
What You’ll Do:
Assist residents by providing information and resolving inquiries related to non-emergency municipal services.
Handle service requests for public works, sanitation, code enforcement, and other essential city services.
Accurately log and track service requests to ensure timely resolutions.
Collaborate with city departments to address and resolve community concerns.
Maintain a high level of professionalism as a Bilingual Customer Service Representative and provide excellent customer service in every interaction.
What We’re Looking For:
Strong communication and interpersonal skills.
Ability to multitask in a fast-paced environment.
Excellent problem-solving skills and attention to detail.
Proficiency with computer systems and software applications.
Bilingual in English and Spanish (read, write, and speak).
Why Join Us?
Extensive Training: We set you up for success with comprehensive training.
Growth Opportunities: Build a rewarding career in a collaborative and supportive environment.
Make a Difference: Your work will directly benefit the El Paso community.
If you’re a dedicated, customer-focused individual looking for a meaningful role, we want to hear from you! Apply today and become a valued member of our team.
Requirements
High School Diploma or equivalent
At least 1 year of experience of in a call center or 2 years customer service experience
Bilingual in English and Spanish required
Must be a U.S. Citizen
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Short Term & Long Term Disability
Training & Development
Wellness Resources
In-house gym
$14/hrly
$14