Browse
···
Log in / Register

Technical Lighting & Customer Service Specialist (Remote) (Los Angeles)

$50,000-75,000

2845 S Robertson Blvd, Los Angeles, CA 90034, USA

Favourites
Share
Description

We are seeking a knowledgeable and personable Technical Lighting Support & Customer Service Specialist to join our growing team. The ideal candidate will possess at least two years of hands-on, technical experience in the commercial and architectural lighting industry and resolve customer issues in a thoughtful, solution-oriented manner. Key Responsibilities: • Troubleshoot and resolve technical lighting issues for customers and internal teams via phone, video call, and email. • Provide expert guidance on product compatibility, installation, and functionality. • Collaborate with sales and operations teams to support complex lighting projects • Respond promptly and professionally to customer inquiries, both technical and service-related. • Assist in de-escalating and resolving customer complaints with empathy and efficiency. • Ability to interpret and communicate changes to quotes, submittals, and bill of materials. • Review large/complex orders for accuracy and quality assurance. • Support product support team with updating and correcting technical specifications. • Serve as liaison between customer service team and sales agents. • Maintain accurate records of service requests and technical resolutions. • Contribute to improving technical documentation and internal support processes. Qualifications: • 5+ years of technical experience preferred in the indoor and outdoor commercial or architectural lighting industry and strong knowledge of LED lighting (Static White, Color Tuning & RGBW) and control systems (IoT, Bluetooth Mesh, WiFi, RF, DMX, etc.). At least 2 years of technical experience is required. • Bachelor’s or Associate’s Degree in architecture, interior design, electrical engineering, business administration, communications, or related field preferred. High school diploma or equivalent required. • Highly proficient in lighting design concepts and specifications, with the ability to read and interpret lighting plans, layouts, and spec sheets. • Proficiency with CRM such as Odoo, Salesforce, SAP, NetSuite, etc. and ticketing systems such as Zendesk, Freshdesk, etc. • Excellent communication skills with a customer-first mindset. • Proven ability to remain calm and effective when handling challenging customer situations • Comfortable working independently and collaboratively in a fast-paced environment. • Experience with governmental agencies/contracting processes helpful. • Working knowledge of collaborative communication tools including Slack. • Lighting Certified (NCQLP) or LEED or WELL building knowledge is a plus. We Offer: • Competitive salary with a range for the position is $50,000 - $75,000. Final compensation will be determined based on experience, education, location, and internal equity. In addition to base pay, this position may be eligible for bonuses or other forms of compensation. • A collaborative, supportive team environment • Opportunities for growth in a rapidly evolving industry • Health, dental, and vision insurance • 401(k) matching • Paid time off and holidays • Remote work flexibility If you’re a detail-oriented problem solver with a passion for great customer service and an interest in lighting and design, we’d love to hear from you. Apply today and partner with Alcon Lighting to deliver high-performance, energy efficient, U.S. sourced and produced architectural LED lighting to extraordinary spaces. To Apply: Please submit your resume and include a short paragraph explaining why you believe you’re a good fit for this position. Applications without both will not be considered.

Source:  craigslist View Original Post
Location
2845 S Robertson Blvd, Los Angeles, CA 90034, USA
Show Map
craigslist

You may also like

Secretary & Computer Savvy Person. (Throggsneck)
639 Logan Ave, Bronx, NY 10465, USA
Looking for a Secretary & Computer savvy person with good organization skills. Must be able to work with others in a close office environment and punctual. Frank Bee Stores 3435 E. Tremont Ave Bronx, NY 10465 Call Office at 718-823-3033
Negotiable Salary
Helpdesk/Customer Support Specialist (Queens, New York) (Queens, New York)
71 Remsen Pl, Maspeth, NY 11378, USA
Logistics Company is hiring a well spoken, energetic Helpdesk Operator. This is a full-time position and is responsible for answering calls and providing customer support. The preferred candidate for the position must have excellent organization, communication and multitasking skills, Bilingual English - Spanish, poised and professional in a high pressure, fast-paced environment. This is a long-term position. The compensation for the position is starting at $18.00 to $22.00 an Hour!! Monday thru Friday - Weekends OFF 7AM to 4PM. Full time, 40 hours with availability of overtime. Qualifications: -Positive attitude -Friendly and helpful personality -Eagerness to learn and grow -Experience in Retail, Real Estate, Hospitality, Promotions, Client Services, Human Resources, Food Service, Marketing, Entry-Level, Sales, Customer Service, Warehouse, Data Entry, Server, Host/Hostess, Recruiter, Finance, Insurance, Cleaner..etc If you are interested, please email us your resume and write “Team W” in the subject line Don’t wait—apply today and take the next step in your career with us!
$18-22
Paid Guitarist Offer (shoegaze or pedal friendly)
JQG9+QC Medina, WA, USA
Hi! I’m a woman guitarist from the mid west living in Seattle and I need help. So I bought a ton of really nice guitar equipment and pedals..amps …and other stuff…but having a hard time putting it all together. To skip the google searches and stress, I’m offering $200 to a guitarist who I can send photos to or FaceTime showing what I have and you telling me how to put it all together and/or what else I need. Serious offers only My bloody valentine inspired -mariah
$200
Production Lead (Issaquah)
FXWQ+XP Issaquah, WA, USA
We are a document management company that has been in business for over 31 years - and we are seeking a Production Lead to join our team. This position will oversee client projects and the activities of a team of production workers. Responsibilities: • Coordinate the daily activities of the production and operation teams • Delegate production assignments to appropriate teams and personnel • Place production orders from customers • Be able to troubleshoot basic computer, software, and equipment (scanner) issues • Ability to work with and review large and small databases to verify image quality and proper naming/indexing • Monitor and prioritize projects based on feedback/direction from sales • Coordinate and direct company driver’s daily/weekly pick-ups from clients Qualifications: • Previous experience in production, data/document management, or other related fields • A "can do" positive mindset and the ability to figure things out is a must • A strong orientation toward excellent customer service • Knowledge of the data capture/scanning industry would be strongly preferred, but not required • Strong leadership qualities • Ability to follow an established process for consistency and accuracy - while also having the ability and desire to recognize and improve processes where possible (and document those changes) • Excellent written and verbal communication skills • Ability to multi-task, and the flexibility to work in an ever-changing environment Additional Information: • Shift Options: 7am-3pm, 8am to 4pm, or 9am to 5pm • Pay will be hourly (nonexempt) • Flexible/casual work environment/culture • Paid holidays, PTO, group medical, and 401k retirement available
$23-26
Inventory Planner (Everett)
801 Pecks Dr, Everett, WA 98203, USA
Warehouse Inventory Planner III Location: 100% onsite in Everett, Washington 98203 Target Start Date: August / September 2025 Contract Duration: 9 months (potential to extend up to 2 years) Pay Rate: up to $27/hr depending on experience Priority Shift Opportunities • Wed-Sat | Nights - 5pm-3:30am • Sun-Wed | Nights - 5pm-3:30am • Sun-Wed | Days - 6am-4:30pm • Wed-Sat | Days - 6am-4:30pm Limited Shift Opportunities • M,Tu,Th,F | Nights - 5pm-3:30am • M-F | Days - 10am-6:30pm Position Overview: This is an active, full-time warehouse position that requires continuous movement throughout the day. The role combines physical material handling with computer system usage. Candidates should expect to spend approximately 80% of their time on their feet performing warehouse duties and 20% performing computer-based tasks. A day in the life: The team is looking for motivated, customer-focused individuals who want to join the team. You will be responsible for processing materials in order to support our customer, the satellite production team. You will also interact with peer teams such as planning, quality, and EHS to ensure our processes result in positive outcomes for these teams. You are a problem solver and are comfortable performing a variety of procedures and troubleshooting standard tasks. Physical Requirements: • Must be able to stand/walk for up to 10 hours per shift • Must be able to lift and carry up to 50 pounds unassisted • Constant physical movement required including: walking, lifting, bending, stretching, pushing, pulling, climbing, and stooping • Must be comfortable working in a warehouse environment • Must be able to perform repetitive physical tasks throughout entire shift Key Responsibilities: • Perform active warehouse duties including material handling and movement • Operate warehouse equipment including pallet jacks and hand carts • Use computer systems (SAP ERP, Excel) to record material transactions • Manage physical and virtual material movements between sites • Document process issues and maintain accurate records • Follow and maintain safety and quality standards • Support team training initiatives • Contribute to operational improvements Required Qualifications: • Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines • Ability to work in a fast-paced warehouse environment • Basic computer proficiency • Ability to work flexible shifts, including possible weekend days • Must be able to speak, read, and understand English fluently for safety and communication requirements • Physical ability to perform all essential functions listed above • Reliable transportation to work site
$25-27
Part-Time IELTS & Standardized Test Proctor (Computer-Based Tests) (San Francisco)
California St & Battery St, San Francisco, CA, USA
ELS San Francisco is hiring part-time, hourly-paid invigilators/proctors to support the administration of the IELTS exam and other standardized computer-based tests. The IELTS (International English Language Testing System) evaluates the English proficiency of individuals planning to study or work in English-speaking environments. Ideal Candidates Will Demonstrate: Clear and professional communication skills in English Strong attention to detail and ability to follow detailed instructions Teamwork and the ability to take direction from supervisors A friendly, customer-service-oriented demeanor Punctuality, efficiency, and professionalism Flexibility and adaptability Commitment to maintaining test security and confidentiality Intermediate technology skills (e.g., navigating computer systems, using testing software, basic troubleshooting) Comfort with IT-related tasks, as many tests are delivered on computers Requirements: Must be legally authorized to work in the United States Availability for 5 to 7.5-hour shifts starting at 7:30 AM on Saturdays and Sundays Weekday availability is highly preferred Willingness to support basic IT setup and troubleshooting Duties Include: Set Up: Preparing exam rooms and equipment before testing begins Set Back: Restoring rooms and returning materials post-exam Administration: Handling test materials and administrative paperwork Candidate Check-In: Verifying identification and checking in candidates Proctoring: Monitoring exams and ensuring compliance with test regulations Security: Maintaining integrity of test materials IT Support: Assisting with computer setup, login issues, and minor technical support Transportation (if needed): Moving test equipment to off-site venues Application Process: Qualified applicants should submit: A resume/CV Two reference letters Previous test administration or invigilation experience is a plus, but not required.
$19.18
About Us
Terms of Use
Privacy Policy
Help
Contact Us
FAQ
Cookie
Cookie Policy
Cookie Settings
© 2025 Servanan International Pte. Ltd.