Builder + Hacker + Customer Whisperer (menlo park)

IT Coordinator-Full-Time/Onsite We are looking to hire a dynamic IT Coordinator to join Pauline Books & Media/Daughters of St. Paul to ensure that our company's Information systems are secure and running smoothly; to be the main point of contact for upgrades, testing, maintenance and support of our network devices, phone systems, POS devices, computers, tablets, phones, etc.; to provide our sisters and staff with training on using hardware, software, and cloud-based services; to build professional working relationships with third-party tech providers. ROLES & RESPONSIBILITIES · Reports directly to the IT Manager and serves as a backup when IT Manager is out-of-office · Managing and maintaining the organization's technological equipment in collaboration with the IT manager and third-party MSP. · Keeping an inventory of all company electronic assets, assessing electronic assets life-cycle, managing data on EOL storage devices to be prepared for electronic recycling. · Evaluating and managing all hardware purchasing & software licensing in collaboration with the IT Manager. · Ensuring that company devices interconnect with file servers, email servers, financial systems, and cloud-services seamlessly and securely. · Installing, upgrading, and managing software and hardware on company devices in collaboration with the IT Manager and third-party MSP. · Documenting system interconnectivity and test sequences for UAT whenever there are changes made to the system · Providing sisters & staff with training and documentation on how to use hardware, software, and cloud-based services. · Ensuring backups are viable and restoring lost data as needed in collaboration with our third-party MSP. · Monitoring KnowBe4 PhishER, mitigating risks by communicating to the IT Manager and third-party MSP · Participate in webinars for a comprehensive understanding of our Information Systems as needed · Assist the Database Inventory Manager with our multi-lingual catalog: Spanish, Portuguese, Italian, etc. · Assist the Accounting Staff with our multi-lingual vendors: Spanish, Portuguese, Italian etc. · Assist the IT Manager with new projects, upgrades, hardware/software system migrations, PCI Compliance submissions, scheduling Cybersecurity training modules · Adapt to changing priorities, learn new skills, and contribute to cross-functional projects at the direction of the supervisor KNOWLEDGE & QUALIFICATIONS REQUIRED BSc in Computer Science, Information Technology or a related field and a minimum of two (2) years experience in IT tech support, system/network administration and/or cybersecurity. · Strong troubleshooting, analytical, and problem-solving skills. · Good interpersonal skills and the ability to work with technical and nontechnical personnel. · Expertise in configuring and managing PCs, Apple iOS and Android devices. · Microsoft Office 365 (email and inter-company communications, document processing in Word/Excel, cloud file storage in SharePoint) · Experience with any of the following systems: o POS Systems (Teamwork CHQ) o eCommerce platforms (Magento or BigCommerce) and third-party integrations/plugins o Publishing House or other B2B software (Acumen Book) o Cybersecurity platforms (KnowBe4) SKILLS & COMPETENCIES · Attention to detail with high levels of accuracy · Display a high level of initiative and understanding · Excellent communication skills – verbal, listening and written · Ability to juggle tasks while prioritizing and maintaining the ability to quickly identify errors and omissions. · Basic knowledge of cybersecurity privacy laws and regulations related to handling customer records and proprietary information · Knowledge of Spanish & Portuguese is a great asset. PERSONAL CHARACTERISTICS · High degree of integrity and trustworthiness · Display a high degree of respect for self, colleagues, and superiors · Willing to work in a team environment

MSP L3 Remote Desktop Support Technician Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $75k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infrastructure components. Good Knowledge of RMM tools - Datto and Huntress Familiar with ConnectWise, RMM Windows 10/11, Office 365, COMPTIA A+, and Network+ Certifications - strongly preferred Strong documentation skills and providing exceptional service to clients If interested in this great opportunity, send me your resume and a good number to reach you at. I look forward to hearing from you. Best, All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Title: Senior System/Network Engineer Location: Novato, CA Job Type: Full-Time About Us: Marin IT, Inc. is a leading Managed Service Provider (MSP) dedicated to delivering exceptional IT support and services to a diverse range of clients. We specialize in providing comprehensive IT solutions, including system and network management, cybersecurity, cloud services, and more. Our team is passionate about technology and committed to delivering top-notch service and support. Position Overview: We are seeking an experienced and highly skilled Senior System/Network Engineer to join our dynamic team. The ideal candidate will have a strong background in managing and optimizing complex IT infrastructures, with a focus on delivering exceptional service to our clients. This role requires a deep understanding of networking, server administration, virtualization, and security. The Senior System/Network Engineer will work closely with our clients to design, implement, and maintain their IT environments, ensuring optimal performance and security. Key Responsibilities: • Design, deploy, and maintain complex network and system infrastructures for our clients. • Manage and support a variety of IT environments, including on-premises, cloud, and hybrid systems. • Troubleshoot and resolve advanced technical issues related to network and system performance, security, and connectivity. • Implement and manage security protocols and best practices to protect client data and systems. • Conduct regular system and network performance monitoring, analysis, and optimization. • Provide expert-level technical support and guidance to clients and internal teams. • Lead projects to upgrade and migrate systems, ensuring minimal disruption to client operations. • Develop and maintain comprehensive documentation of client environments, configurations, and procedures. • Stay up-to-date with emerging technologies and industry trends to provide innovative solutions to clients. • Mentor and support junior engineers, fostering a collaborative and knowledge-sharing environment. Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). • Minimum of 5 years of experience in system and network engineering, preferably in an MSP environment. • Proficiency in managing and troubleshooting Windows and Linux servers, network infrastructure (routers, switches, firewalls), and virtualization technologies (VMware, Hyper-V). • Strong understanding of TCP/IP, DNS, DHCP, VPNs, and other networking protocols and services. • Experience with cloud platforms such as AWS, Azure, or Google Cloud. • In-depth knowledge of cybersecurity best practices, including firewalls, antivirus, IDS/IPS, and data encryption. • Excellent problem-solving skills and the ability to work under pressure to meet deadlines. • Strong communication and interpersonal skills, with the ability to interact effectively with clients and team members. • Relevant certifications such as CCNA, CCNP, MCSA, MCSE, VCP, or equivalent are highly desirable. Benefits: • Competitive salary and performance-based bonuses. • Comprehensive health, dental, and vision insurance. • Retirement savings plan with company match. • Professional development opportunities and reimbursement for certifications. • A supportive and collaborative team environment.

Join a promising AI startup and help with annotating technical diagrams. You need basic experience using a computer. No programming or other technical experience necessary. We will teach you the rest! Flexible hours, and opportunity to work from home.

We are a small local company looking for the right person to join our team as a cable installer. The right person knows how to terminate CAT6, Coax, and phone, and is comfortable with Fiber installation. UniFi experience is a plus. This is a junior role working along side a senior installer to run new cable, trouble existing cable and install network equipment, including but not limited to cable, hardware, cameras, speakers, racks, and more. We are looking for someone with pervious installation experience and salary is dependent on previous experience. If you want to find out more and see if you would be a good fit, please email and let us know 3 things, why you are interested in this wiring position, what your salary expectations are and what your favorite flavor of ice cream is. Work is primary done in Sonoma, Marin and Napa Counties, out of our office in Santa Rosa. https://www.cleartelecommunications.com

LOOKING FOR A HIGH END MACHANIC / TECH THAT CAN WORK WITH NO SUPERVISION CAN DO DIAGNOSTIC WORK AND EXECUTE THE JOB HAVE EXPERIENCE IN DIAGNOSTIC EQUIPMENT . WE ARE NOT OPEN TO THE PUBLIC WE ONLY DO DEALER & WARRANTY REPAIR ONLY !!!! THAT MEANS THAT YOU WILL NEVER DEAL WITH THE PUBLIC!!!