Patient Coordinator / Overnight Shift: (Upper East Side)

Customer Outreach Specialist Location: Saint Paul Park Job Type: Full-Time Compensation: 40,000.00 + performance bonuses Company Overview: We are a growing carpet and house cleaning company committed to providing top-quality service and customer satisfaction. We are looking for a motivated and outgoing individual to join our team and help us expand our customer base through effective lead generation and outreach. Job Description: We are seeking a professional and personable Lead Generation & Customer Outreach Specialist to work from our office. This person will be responsible for making outbound phone calls to prospective customers, following up on leads, and booking appointments for cleaning services. Responsibilities: • Make outbound calls to homeowners and potential customers • Follow up on inquiries and warm leads • Answer incoming calls from prospective clients • Explain our carpet and house cleaning services • Schedule appointments and enter customer information accurately into the system • Maintain daily logs of calls and outcomes • Meet call and conversion targets • Assist with light office duties as needed Qualifications: • Prior experience in customer service, telemarketing, or sales is a plus • Clear, friendly phone voice and excellent communication skills • Organized and detail-oriented • Comfortable using phones, computers, and scheduling software • Dependable and punctual • Bilingual is a bonus (not required) Work Environment: • Office-based position • Collaborative and professional atmosphere • Training provided To Apply: Please send your resume and a short introduction explaining why you’re a great fit for this role.