Desktop Support Technician I - Full Time/ Benefits!! (Seattle)

The Company Cubic³ provides advanced software-defined vehicle solutions to over 200 countries around the world. Our powerfully smart connectivity enables leading automotive, agriculture, and transportation OEMs to deliver innovative new services and fully compliant in-vehicle experiences that customers desire, regardless of local market requirements. The Role We are looking for an energetic, enthusiastic Application Support Engineer who is committed to their work, and should be comfortable working in a fast paced, highly flexible environment. The role will be responsible for providing excellent technical support as part of our Level 2 support. Responsibilities Coordinate with support and development teams to resolve application and system issues Design and maintain expertise in flow of application process and systems related to company Administer and resolve applications issues, provide updates and perform root cause analysis Supervise all alerts related to application and system procedures and provide services pro-actively Maintain good professional relationships with counterparts of engineering and customer support departments Organize and implement projects ranging from small to medium size and provide assistance to all processes under guidance of Software Engineers Perform root cause assessment and debug all issues on server domain, and availability of applications Coordinate with test department to assist in releases and deployments to various environments and production outputs Provide support and identify all issues and prepare appropriate documentation all issues and solutions. Manage all production system and recommend ways to optimize performance and provide solution to problems and prepare reports for all problems. Identify and provide resolutions ranging in complexity from medium to high. Requirements Essential Experience and Qualifications Knowledge of Microsoft IIS Knowledge of Database technologies Microsoft SQL Server Working Knowledge of IT Hardware and Software Ability to learn and master employer-specific software Complex problem solving Written and verbal communication skills Customer Focused with excellent written and verbal communication and reporting skills Demonstrable ability to learn technical information, processes and applications quickly Excellent attention to detail and the ability to multitask and work effectively within a fast-growing organization Demonstrated ability to be flexible and take a proactive approach to problem solving Desired Experience and Qualifications Experience with cloud infrastructure (Azure) Experience using tools like Postman to create and save simple and complex HTTP/s requests. A degree level qualification in a technical discipline such as Computer Science or Software Engineering Basic knowledge of programming concepts, preferable C# Experience in building effective relationships with development teams and clients Benefits 25 days annual leave + 2 company days Health Insurance Pension Contribution ESOP Bits & Bobs days (Half day every quarter to get your Bits & Bobs done) Learning and Development Opportunities Cubic³ is an equal opportunities employer and committed to fostering a diverse and inclusive workplace.

Teksystems is seeking an IT Support Technician to help with a Windows 11 rollout in the Napa, CA area. Prior experience deploying and upgrading IT systems. Must also be able to follow a scripted process. This will be a 2 month project Hours: Monday - Friday Day Shift

Job Description: Are you a tech-savvy individual looking to start a career in technical support without the need for a degree or prior experience? NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Technical Support Specialists. In this entry-level role, you will be the first point of contact for our users, providing expert technical assistance and ensuring a seamless experience for all. Responsibilities: • Respond to technical inquiries via chat, email, and phone in a timely and professional manner • Diagnose and troubleshoot software and hardware issues • Provide step-by-step guidance to users to resolve technical problems • Assist users with navigating our platform and utilizing its features effectively • Maintain a high level of customer satisfaction through excellent communication and problem-solving skills • Collaborate with team members to continuously improve support processes and user experience • Document and escalate complex technical issues to the appropriate departments when necessary • Participate in training sessions to stay updated on product knowledge and technical support best practices Requirements: • No degree required • No prior experience needed; we will provide comprehensive training • Strong technical aptitude and problem-solving abilities • Excellent written and verbal communication skills • Ability to work independently and as part of a team • Reliable internet connection and a quiet workspace • Positive attitude and a willingness to learn Benefits: • Competitive hourly pay ($15-$18/hr) • Flexible work-from-home schedule • Comprehensive training program • Opportunities for growth and advancement within the company • Supportive team environment • Access to exclusive gig opportunities How to Apply: Ready to join the NoGigiddy team and start your career in technical support? Apply now by sending your resume and a brief cover letter explaining why you’re the perfect fit for this role to [email@example.com]. Equal Opportunity Employer: NoGigiddy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join NoGigiddy today and take the first step towards a rewarding career in technical support!

Company Description: Axis Community Health, a nonprofit established in 1972, provides comprehensive healthcare services to over 15,000 individuals across all age groups in the Tri-Valley area. The mission of Axis Community Health is to provide quality, affordable, accessible and compassionate health care services that promote the well-being of all members of the community. Our mission is rooted in delivering high-quality patient care, encompassing primary healthcare, mental health support, and dental services. We are committed to ensuring access to essential healthcare services for every member of our community, irrespective of financial status, living situation, or insurance coverage. Job Summary: The role of an IT Help Desk Analyst I is to serve as the primary point of contact for all IT-related inquiries, responsible for analyzing, diagnosing, and managing escalations while resolving technical and user issues in a service-driven environment. This role requires quick comprehension and the ability to work independently. The analyst must efficiently manage time and tasks, resolving issues and handling requests both remotely and over the phone. The position demands flexibility in addressing various user skill levels and explaining solutions in a non-technical manner. Strong patience and excellent customer service skills are essential. Additionally, the role involves assisting end users with in-person support when remote solutions are not feasible, including travel to remote sites within a 15-mile radius. CLICK HERE TO APPLY:APPLY HERE Qualifications: • High School Diploma or equivalent required. Associate degree in Information Technology or completion of a technical IT training program or related field is preferred. • Basic knowledge of computer hardware, Windows Operating System, and common applications such as Microsoft Office and Email Clients, and the ability to learn and use Axis departmental systems. • Strong problem-solving skills and the ability to troubleshoot technical issues. • Excellent business communication skills, with the ability to explain technical information in an easily understandable manner. • Ability to prioritize tasks and handle multiple requests simultaneously and must be able to adjust priorities quickly as circumstances dictate. • Customer-oriented mindset with a focus on providing excellent user experience. • Basic knowledge of networking concepts and protocols. • Experience with help desk software or ticketing systems is a plus. • Experience with alpha/numerical filing. • Excellent time management skills. • Ability to work efficiently and effectively, even under pressure. • Ability to lift and carry up to 30 lbs. and move all components of PC workstations, servers, network equipment, peripherals, and other ancillary equipment. • Must possess a valid and current driver’s license with reliable transportation, a clean driving record and automobile insurance is required. • Strong analytical, employee relations, and interpersonal skills. • Excellent writing, editing, and proofreading skills. • Ability to interact effectively and in a supportive manner with persons of all backgrounds. • Proactive, self-motivated and able to work independently as well as on a team with the ability to exercise sound independent judgment. • Ability to maintain a high level of confidentiality and a professional demeanor and must positively represent the organization at all times. • Proactive, self-motivated and able to work independently in a fast-paced environment as well as on a team with the ability to exercise sound independent judgment. • Ability to maintain a high level of confidentiality and a professional demeanor and must positively represent the organization at all times. • Ability to establish and maintain positive and professional working relationships. • Must be able to be at work regularly and on time. • Must be a dynamic self-starter with demonstrated ability to work independently or in a group setting. • A can-do attitude with attention to detail. • Ability to type a minimum of 35 WPM with minimal errors. • Must have good computer skills using Microsoft Office and the ability to use Axis departmental systems. • Must be able to use office equipment (i.e. copier, fax, etc.). Essential Duties/Responsibilities: • Serve as a first point of contact and as a tier 1 help desk technical support, application support, and incident response liaison. • Accountable for evaluating and testing new technologies prior to deployment to ensure the help desk analyst meet performance, security, and compatibility standards. • Assigned for endpoint preparation and management to ensure seamless device integration, reduce security risks, enhance the overall productivity of employees, and aligned with the Axis company standards, enabling employees to perform their work efficiently and safely. • Ensure compliance with privacy and security requirements by safeguarding sensitive data, enforcing access controls, and adhering to Axis Informational Technology (IT) security policies and procedures. • Assist in identifying and reporting potential security risks or breaches, and support end users in following best practices for data protection and secure system usage. • Create end user and IT internal documentation as needed. • End user training of new technologies as needed. • Collaborate with the Informational Services (IS) department and Informational Technology (IT) teams to facilitate workflow enhancements as required. • Responsible for optimizing new technologies after deployment. • Provide remote support and resolve issues over the phone or through remote desktop tools. Document all support activities and resolutions in the help desk ticketing system. • Drive to other sites and locations as needed to perform job duties or support organizational operations. • Participate in staff meetings, and attend other meetings and training events as assigned. • May be required to perform other related duties, responsibilities, and special projects as assigned. Benefits: • Employer paid health, dental, and vision benefits to the employee. • Option to participate in a 403(B) retirement plan with employer matching contribution. • Partial educational reimbursement. • 12 paid holidays. • Accrued paid time off with each pay period. • Employee discount programs. • Colleague Referral Bonus Program. Connect with Axis: Company Page: https://www.axishealth.org Facebook: https://www.facebook.com/axiscommunityhealth LinkedIn: https://www.linkedin.com/company/axis-community-health Annual Gratitude Report: https://issuu.com/axiscommunityhealth/docs/gratitudereport2024 Physical Demands and Working Conditions: Work is normally performed in a typical clinic office work environment (and, in some cases, telecommuting sites). The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this position if the accommodation request does not cause an undue hardship. Physical: Occasionally required to carry/lift/push/pull/move up to 20lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, reaching over the shoulder, reaching over the head, reaching outward, sitting, walking on various surfaces, standing, and bending. Occasional travel to other Axis health centers and other occasional travel will be required. Equipment: Frequently required to use repetitive motion of hands and feet to operate a computer keyboard, telephone, copier, and other office equipment for extended periods. Sensory: Frequently required to read documents, written reports, and signage. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with staff etc. Must be able to speak clearly, understand normal communication, and be understood. Must be able to see clearly and have the ability to judge distances and spatial relationships to see objects where and as they actually are. Cognitive: Must be able to analyze the information being received, count accurately, concentrate and focus on the given task, summarize the information being received, accurately interpret written data, synthesize information from multiple sources, write summaries as needed, interpret written or verbal instructions, and recognize social or professional behavioral cues. Environmental Conditions: Frequent exposure to varied office (medical clinic/office) environments. Rare exposure to dust and loud noises. Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, Axis Community Health reserves the right to modify or change the requirements of the job based on business necessity. Key Search Words: IT Help Desk Analyst, IT Support Specialist, Technical Support Analyst, Service Desk Technician, Desktop Support Specialist, IT Support Technician, End-User Support Analyst, Teams, Epic, Microsoft, Okta, Zendesk, #LI-Onsite

TP-Link Systems Inc. is currently seeking a Business Networking Support Engineer Tier 2. TP-Link is a leading provider of consumer Wi-Fi networking products. We continuously develop new products and technologies that transform the way people connect. Our networking expertise uniquely positions us as a leader in emerging technologies that improve our everyday lives, such as smart home products. TP-Link networking and smart home products and services make daily lives simple and secure. Spacious and modern, our new Irvine location creates a casual atmosphere that fosters team collaboration. In addition to free snacks and drinks, we provide all employees with fully paid medical, dental and vision insurance, and contribute to their 401k funds. We have a robust benefits package, including over four weeks of PTO per year bi-annual pay increases. We strive to create an inclusive environment that provides opportunities for career development and advancement. We offer health & wellness benefits, including free gym membership, quarterly team building events and more. Come join our team! What we’re looking for: TP-Link Systems Inc. is seeking an independent, energetic technology-driven professional to become a part of our North American Business Network Support Specialist team. This position will focus on our SMB/Enterprise product lines for our North American customer base. The Level 2 Business Network Support Engineer will serve as the secondary point of contact for any escalated network support related issues and inquiries, troubleshooting and resolving complex problems in a timely and efficient manner through live phone, chat, and Email support and updated ticket queues. Additionally, Tier 2 Business Network Support Engineers will document support tickets, escalate complex issues to higher-level support teams when necessary, and ensure that all incidents are resolved according to service level agreements.  Responsibilities: Service Request reception through Call/Chat/Email/Ticket system. Collect necessary information and determine basic problems of SR. Inform customer about the service request update. Update tickets in ticketing queue. Analyzing severity levels. Provide product information and configuration support based on knowledge base and other open information sources like TP-Link website. Product recommendations based on product specifications or competitor’s products. Perform hardware RMA based on relevant SOP. Follow the troubleshooting SOP and collect relevant technical problem identification information. Provide solution based on standard internet protocols and software features. Provide feedback on Level 1 support required material absence to Level 1 Support Manager. Provide feedback on scenarios or requirements not covered by the product to additional Support Teams. Full-time in Irvine office Requirements Must have expert-level knowledge of Wired or Wireless Networking (TCP/IP, DHCP, DNS, IGMP, 802.1X) and common networking features (VPN, 802.1Q VLAN, VoIP, Multicast, Centralized Network Management). 2+ years business customer technical support experience via Chat, Phone or Email. 3+ years of experience supporting SMB/Enterprise products. At least 3 years of experience in the field of network management / support practice. Able to provide customer solutions based on requirements and TP-Link business products. Familiar with Cisco Meraki /HPE/Ubiquiti networks or other business network product configurations and troubleshooting. L3 Switch related experience preferred. Exceptional verbal and written communication skills. Ability to explain technical concepts to non-technical users clearly and effectively. Experience configuring of commercial networking products, such as firewalls, VPN routers, switches, or wireless access points. Proficiency in using Microsoft Office programs like Word, Excel, and Outlook. Experience in working in call center environments. Preferred Skills: Having working Experience in the networking industry Networking certifications (CCNA/CWNA/ACNT/CCNP/CCIE/Etc.) Familiarity with customer service processes and systems (e.g., Zendesk). Having IT working experience and familiar with Cisco Meraki /Juniper/HPE or other business network product configurations and troubleshooting. Having working Experience in the networking industry, like Cisco Meraki, HPE (Aruba), Ubiquiti Networks, etc. Education: BE Degree from an accredited college. Information technology, Computer Science, or computer engineering preferred. AE Degree with terrific Benefits Salary: $75K - $95K annually + Bonus WHAT WE'RE ALL ABOUT: TP-Link is always seeking ambitious individuals, who are enthusiastic and passionate about their work. We are a global company that values diversity and thrives on entrepreneurial spirit and drive. While TP-Link has made its global mark, it is still a relatively new brand to the U.S. As we grow and shape our team, we’re looking for people to directly influence the success of our U.S. business. Feel a connection? Send us your resume and a cover letter telling us why you believe you’re the right fit for our team. We are committed to diversity. TP-Link is an Equal Opportunity and Affirmative Action Employer M/F/D/V. Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.

Job Summary We are seeking a skilled Diesel Trucks and Equipment Mechanic to join our team. As a Diesel Mechanic, you will be responsible for performing maintenance and repairs on diesel-powered vehicles and equipment. Your expertise in mechanical knowledge and electrical systems will be crucial in diagnosing and resolving issues efficiently. If you have a passion for working with diesel engines and enjoy problem-solving, we would love to hear from you. Responsibilities - Perform routine maintenance tasks such as oil changes, filter replacements, and lubrication of engines - Diagnose malfunctions and perform necessary repairs on diesel engines, transmissions, and other components - Inspect brake systems, steering mechanisms, wheel bearings, and other vital parts to ensure proper functioning - Use diagnostic tools to identify electrical system issues and repair or replace faulty components - Conduct thorough inspections of vehicles and equipment to identify potential problems or areas for improvement - Keep accurate records of all maintenance and repair work performed - Adhere to safety protocols and maintain a clean and organized work environment - A Heavy Duty Equipment Mechanic performs journey-level work in the maintenance and repair of construction, road maintenance, and/or builds, installs, or modifies equipment for special purposes. Qualifications - Valid state-issued driver's license and clean driving record - Proven experience as a Diesel Mechanic or similar role - Strong mechanical knowledge of diesel engines, transmissions, and other related components - Proficiency in using diagnostic tools and reading schematics - Ability to assemble, disassemble, and reassemble engine parts accurately - Familiarity with vehicle maintenance procedures and schedules - Excellent problem-solving skills with the ability to troubleshoot issues efficiently - Experience operating forklifts and power tools is a plus If you are a skilled Diesel Mechanic looking for a challenging opportunity with room for growth, we encourage you to apply. We offer competitive pay rates and a supportive work environment. Join our team today! Job Type: Full-time Pay: $25.00 - $30.00 per hour