Builder + Hacker + Customer Whisperer (menlo park)

We are seeking a Customer Service / I.T. Support employee to support our clients and their computer systems. Work will be performed principally at our retail repair shop and occasionally at customer locations. Field service appointments are conducted at a variety of small business locations throughout Santa Cruz County and may include work at clients’ homes as well. You will be expected to interact with customers and provide general assistance as needed to in-house staff. Your primary responsibility will be the maintenance, configuration, and reliable operation of customers’ computers and computer systems. You will actively resolve problems and issues with computers, software applications, and other hardware to limit work disruptions. Duties shall include: • Provide support to clients on-site or remotely • Work with Windows operating systems • Troubleshoot, repair, and maintain clients’ computers • Install patches, hotfixes, and updates to OS, antivirus, and security software • Assess systems, identify and recommend solutions. All candidates must be highly computer proficient (familiarity with Windows/Office is a must, OS X experience a plus), have strong communication skills, a pleasant phone manner, and be self-motivated and able to work independently. The successful candidate will initially work under the guidance of senior staff and with experience is expected to acquire a wide range of skill sets that include: • Troubleshooting network printers, routers, switches • Familiarity with Mac OS X • Familiarity with server operating systems • Support for basic network connectivity issues – wired and wireless Candidates must therefore be intelligent, enthusiastic, able to think on their feet, have a strong work ethic, possess excellent problem-solving and customer service skills, and enjoy working in a fast-paced and challenging environment. Hours are 6-hour shifts, 3-4 days per week, and will include Saturdays from 10AM until 4PM. Weekday flexibility and reliable transportation is a must. Apply online at https://www.friendlycomputing.com/apply-now.html

MSP L3 Remote Desktop Support Technician Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $75k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infrastructure components. Good Knowledge of RMM tools - Datto and Huntress Familiar with ConnectWise, RMM Windows 10/11, Office 365, COMPTIA A+, and Network+ Certifications - strongly preferred Strong documentation skills and providing exceptional service to clients If interested in this great opportunity, send me your resume and a good number to reach you at. I look forward to hearing from you. Best, All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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Howdy! We’re looking for a staff level engineer who understands how to make things that people want. We’re well-funded, backed by the best people in the industry, and in need of critical talent. What we’re building: think end to end encrypted Venmo. Our customers love us, we already have a deep partnerships, all we need is a rockstar like you! >> Job Requirements << We’re looking for high school dropouts or hardcore compsci people. The only thing we care about is whether your code runs and if you’ve seen big things break. If you haven’t seen the wilderness at scale before, this isn’t the job for you. * Strong understanding of Python, preferably with knowledge of SQLAlchemy or Django * Clear full stack experience with knowledge of CI/CD best practices and test-driven development * Clear communication with empathy and drive We know what a strong engineer looks like. If that’s you, this is a once in a lifetime job. *** Why is this the best startup job you’ll ever have? *** 1) Mission-oriented work: our technology empowers the most vulnerable citizens on this planet to actualize their ambitions and protect themselves from bad actors who wish to do them harm. 2) Creator Driven Culture: everyone who works here has cool hobbies and likes to think about art and culture while killing it every day. 3) Benefits: we’re one of the only small startups that has near-google class benefits including 401k match. Most importantly: you will never be bored at this job. If this is exciting, hit us with a resume and a short sentence on what privacy means to you.

Looking for experienced Alarm Technician. Fire Alarm blue card required (California Fire Life Safety Technician) Experience with other systems preferred, access, security, cctv, networks. Lots of prevailing wage work, $85.57/hr Top pay for private work. Must haves: Reliable transportation Journeyman tools Clean background. Lots of school work so a background check will be required by certain districts.

We install home and commercial networks in the Bay Area and southern California. In order to best serve our customer locations, this position is US and Pacific Standard Time zone preferred, mostly remote, we are open to other US timezone locations if you're not located in California. We're looking for a talented network engineer with thorough knowledge of the Ubiquiti Unifi ecosystem. Technical skills required: - You're comfortable configuring or troubleshooting most UniFi products - You have experience with large WiFi deployments and are comfortable with wireless frequency planning and optimization, WiFi heat maps and network documentation - You can configure and troubleshoot VPN connections in UniFi example, client, site-to-site, OpenVPN, WireGuard, L2TP, IPSec - You know the differences between Ubiquiti product lines and can explain why someone might want to choose one product over another depending on the deployment and budget requirements