Browse
···
Log in / Register

Customer Service Representative (Hacienda Heights)

$19-21/hour

1921 Pontenova Ave, Hacienda Heights, CA 91745, USA

Favourites
Share

Description

SUMMARY Provide front-line support to customers via phone and email in a fast-paced environment. You will manage a high volume of inbound calls on a multi-line system, accurately process orders and adjustments, and coordinate with distribution operations to resolve requests quickly. Ideal for someone with at least 6 months of call center experience and strong computer skills. RESPONSIBILITIES - Respond to customer inquiries through phone and email; document interactions and follow through to resolution. - Enter and update orders, handle substitutions, and process pick-ups and return credits with accuracy. - Triage special requests and coordinate timely solutions. - Partner with teams across the distribution center to support daily operations and priorities. - Maintain service levels and quality metrics in a high-volume queue. - Own ad-hoc projects and additional duties as assigned. - Local applicants only; relocation is not provided. QUALIFICATIONS - High school diploma or GED. - 6+ months of data entry and customer service experience in a busy call center or office setting. - Confident communicator over the phone and in person; strong interpersonal and problem-solving skills. - Team-oriented with excellent computer proficiency and attention to detail. - Ability to successfully complete a post-offer background and drug screen. - 1–2 years in customer service, call center, or a related role (experience within distribution or foodservice is a plus). - Recent experience managing a high-volume, fast-paced call queue. - Familiarity with Cisco or other multi-line phone systems. BENEFITS - Hands-on training with modern call and order systems; cross-department exposure to distribution operations. - Supportive, team-first culture with opportunities to grow into expanded responsibilities. - Health, dental, and vision insurance.

Source:  craigslist View original post

Location
1921 Pontenova Ave, Hacienda Heights, CA 91745, USA
Show map

craigslist

You may also like

Craigslist
Concierge needed at Royale Company! (Manhattan)
Click here to apply! Royale Company is Hiring! We are looking for candidates to bring on to our team to help as concierge, and front desk attendants. We partner with luxury apartments and condominiums to provide great customer service to residents and guests living on these properties. We provide training, and mentorship to our candidates and teach them how to work within highly competitive and high end environments. As a concierge/front desk attendant, your main role will be attending to residents of the building and helping with tasks the property managers assign. Some of these duties include but are not limited to: -helping residents retrieve their packages -updating visitor logs for the building -assisting with resident requests (i.e. reserving a cab, or helping their guests) -general upkeep of the front desk area (this is not a cleaning position, however it is expected to keep your work areas neat) You will be the face of our company inside these residential buildings, representing our brand and clients properly will be very important. Someone who represents who we are will posses qualities such as being friendly and approachable, an upbeat attitude, reliable, great customer service skills, communication skills, and organization skills. This person will also carry themselves in a professional manner both inside and out. This position is an entry level position, so no front desk experience is necessary, however we do look for proven customer service experience. Our company is constantly growing and acquiring new partnerships, and in doing so are looking for candidates willing to grow with us! If you are looking for a place to grow, learn to work in a high end environment, learn to work with high end clients, and need the experience, then this may be the position for you! Schedule: -Full Time -Part Time -Afternoon shifts : 3pm-11pm -Overnight shifts : 11pm-7am Pay: -$16 - $20/hr (depending on experience) Please apply with your updated resume if interested! Click link to apply https://www.workstream.us/j/9c005de8/royale-company/manhattan-52886/concierge-c308e7cd Click here to apply!
357A 8th Ave, New York, NY 10001, USA
$16-20/hour
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.