Scott's Seafood is Hiring Greeters and Seaters

Scott's Seafood is looking for a host with a welcoming and warm personality! A host/hostess manages a restaurant's initial guest experience by greeting customers, seating them, handling reservations, and answering phones. Key duties include managing the waitlist, coordinating with servers on table assignments, maintaining a clean front-of-house area, and ensuring a welcoming atmosphere. Strong communication and organizational skills are essential for success in this role. Key Responsibilities - Guest Interaction: Warmly greet guests upon arrival, answer questions, and provide a positive first impression. - Reservations and Waitlist: Manage reservation bookings, maintain a waitlist, and provide accurate wait times. - Seating Management: Escort guests to their tables, provide menus, and assign them to server sections. - Front-of-House Operations: Monitor the cleanliness and organization of the reception area and dining room. - Coordination: Communicate with servers about seating arrangements, table availability, and customer requests. - Communication: Handle multiple incoming phone calls at the same time and address customer inquiries and complaints professionally. Essential Skills - Customer Service: The ability to create a welcoming atmosphere and cater to guest needs. - Communication: Clear and effective verbal communication skills for interacting with guests and staff. - Organization: Strong organizational abilities to manage reservations, waitlists, and seating charts efficiently. - Problem-Solving: Skill in resolving customer issues and addressing seating challenges. - Attention to Detail: Diligence in tasks like inspecting menus for cleanliness and ensuring tables are properly set. Previous host experience is a plus! Position can range from part time to full time Please email resume in response to this ad.