Browse
···
Log in / Register

Client Delivery Lead

Negotiable Salary

VIA

Somerville, MA, USA

Favourites
Share

Description

Make an Impact: Join VIA to Protect Communities and Build a Better Future At VIA, we do more than develop technology. We empower cleaner, safer, and more equitable communities.  Our customers grapple with a critical dilemma: they possess invaluable data that, if shared, can enable a greater collective good. In the wrong hands, however, this same data can have disastrous consequences.  This is where you come in. As a Client Delivery Lead, you will be pivotal in deploying leading-edge AI and intelligent agents to enable our customers to securely share critical data. Backed by 19 issued patents, VIA’s Web3, quantum-resistant, passwordless technology sets a new standard for secure collaboration. With investors including Bosch Ventures, BMW i Ventures, and MassMutual Ventures, VIA has grown 10x in the past 2 years. We are trusted partners to the U.S. Department of Defense and Fortune 100 companies worldwide, addressing their most formidable data and identity protection challenges. Our commitment to excellence is reflected in our 100% customer retention rate. Our clients consistently rank us as their most valued, reliable, and trusted software partner – a testament to the tangible impact we deliver. As a Client Delivery Lead, you will be instrumental in extending VIA’s track record of success. You will orchestrate the seamless integration and adoption of VIA’s digital solutions into our customers' complex workflows, adeptly bridging customer needs with product insights. You bring extensive experience in stakeholder management to help clients coordinate and collaborate with their customers, suppliers, and partners and make an impact on their communities. Requirements In this role, you will: Be a thought partner to C-level executives and senior stakeholders, both internally and externally: Collaborate with VIA’s client delivery team to provide exceptional support to all our valued customers Lead with curiosity, using a consultative approach to understand customer needs and define solutions Coordinate across customers and internal technical teams to draft workflows and ensure the appropriate sequencing of milestones and tradeoffs Anticipate future customer needs and provide strategic guidance on requirements for long term adoption Champion VIA’s solutions and lead long-term product success: Understand market and technology advancements and communicate VIA’s unique  advantages throughout VIA’s customer engagements Identify future avenues for product expansion with current customers and collaborate with the sales and technical teams to support those opportunities  Ensure that VIA exceeds expectations across timelines, client communication, and quality of work standards  Propagate customer feedback across relevant VIA technical teams and help ideate future solutions Be a creative problem solver and model for excellence: Lead the continuous improvement of processes (e.g., delivery planning, solution expansion, and roadmapping) Serve as the go-to person for follow-up actions with customers, such as outlining  deliverables, prioritizing initiatives, and running and coordinating meetings  Identify future opportunities for team productivity and customer service improvements Challenge the assumptions of internal teams to expedite and simplify solutions for customers What you will bring to this role: Three+ years of experience in a customer facing role in technology consulting or other related fields preferred  Ability to liaise with multiple senior stakeholders across both technical and commercial business functions A consistent track record of excellent client service and ‘on time’ delivery managing projects with multiple processes and deliverables Ability to work in a fast-paced environment where innovation is continuous Capacity to travel up to 25% to customer meetings as required Flexibility to work across different time zones to foster relationships with international customers Eligibility to obtain a U.S. Security Clearance (SECRET Level) What does it take to be a successful VIAneer? Let’s break it down, our VIAneers are: Self-motivated and passionate about leaving everything you touch better than how you found it  A firm believer that people should love what they do, and as a result, are eager to build a culture that enables people to do their best work.  A creative problem solver who respectfully challenges the status quo in the pursuit of excellence A person who leads discussions with curiosity and values diverse perspectives  Eager to explore new ideas, understand the power of feedback, and constantly seek opportunities to grow and develop your skills  A strong team player who thrives in collaborative environments and celebrates the success of others Benefits What can VIA do for you? VIA offers competitive rewards, top-tier benefits, flexible work options, and individualized mentoring and growth opportunities. Here are just a few of our VIAneers’ favorite perks: A fully funded, top-tier health benefits plan, fully covered from day one, including vision and dental coverage for your whole family 20 vacation days annually, Summer Fridays, and an extended holiday period in December Paid parental leave, supporting new parents and families A dedicated wellness advisor to help you navigate the programs and opportunities available at VIA Ability to enjoy the best of both worlds with flexibility to work from home as needed, as well as access to two well-located offices (and more to come!) designed for collaboration and stocked with everything you could need Opportunities to work from eligible locations for up to 2 months per year Individualized growth opportunities, including internal and external mentorship panels, custom goals and feedback sessions, and/or access to learning and development programs Transit benefits to support commuting costs In-person events to foster team bonding and collaboration across different teams Read more about our perks and benefits here. Our commitment to Diversity and Inclusion: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Source:  workable View original post

Location
Somerville, MA, USA
Show map

workable

You may also like

Workable
Program Coordinator
We are helping a client find a Program Coordinator to provide critical administrative and coordination support to maintain continuity in the University Research Partnerships (URP) team’s existing workflows. In this role, you will ensure day-to-day operations, documentation, communications, scheduling, and event planning are executed consistently and reliably while maintaining the high standards expected in a dynamic, high-visibility research program involving top North American universities. The ideal candidate is familiar with university research administration and academic business operations, including the ability to work effectively with faculty, sponsored programs offices, and decentralized administrative systems. Rate: $31 to $50 per hour Key Responsibilities Oversee day-to-day program operations, ensuring workflow continuity, timely communication, accurate documentation, and smooth coordination with internal and external stakeholders. Manage publication and intellectual property processes, including scheduling reviews, tracking submissions, communicating decisions, and maintaining award and recognition records. Support sponsorship activities by organizing meetings, tracking decisions, ensuring budget compliance, and coordinating deliverables for events. Provide high-level support to the Program Director through progress updates, preparation of briefings and presentations, and proactive resolution of potential blockers. Requirements 2 years + Experience working with or supporting university faculty, administrators, or sponsored research offices. Strong verbal and written communication skills, with the ability to synthesize discussions into clear summaries or next steps. Excellent organizational skills and attention to detail. Ability to identify and coordinate with stakeholders across departments (e.g., EAs, Facilities, Operations). Proficiency with Google Workspace (Docs, Slides, Sheets, Calendar) and project/task management tools (e.g., Asana, Slack). Ability to independently prioritize tasks and follow through in a dynamic, multi-stakeholder environment. Ability to ask thoughtful clarifying questions and document key information during onboarding.
Cambridge, MA, USA
$31-50/hour
Workable
Client Delivery Manager (NYC)
ABOUT UPCLEAR UpClear provides software to growing Consumer Goods brands, helping them plan & analyze volumes, revenue and trade promotion.  Our software BluePlanner facilitates collaboration, efficiency, and holistic business analysis throughout the distribution process. We serve clients at various stages of growth across America, Europe and Asia. Our growth is substantial and consistent; we have been on the Inc 5000 list of fastest growing private companies for nine consecutive years. UpClear's global headquarters is in New York City and we have offices in London, Paris, and Singapore. WHY UPCLEAR? Develop SaaS consulting and implementation experience and expertise in the CPG / Retail industry Opportunities to grow within technical and other areas such as strategy, marketing, and sales activities Get on the ground floor of a startup-like company that already has a global reach About The Role As Client Delivery Manager, you will be part of UpClear’s global Delivery team. You will work with our new clients (primarily in the US) to deploy our SaaS software as well as provide project management support to our existing client base. The role involves developing and managing project plans, running discovery workshops to gather clients requirements , managing project communications externally and internally, and directing technical resources on our Solutions team. The role includes periodic travel (less than 10%) to client locations for discovery, design, and training sessions but is otherwise office based.  You have opportunities for advancement as the company grows and you develop BluePlanner expertise and project management skills.  Responsibilities Lead the end-to-end delivery of TPM software implementations from scoping and design to deployment and post-go-live support, including managing system integrations with third party systems.  Serve as the primary liaison between CPG business stakeholders and technical delivery teams, translating business requirements into actionable plans.  Manage multiple concurrent projects, including enterprise-level implementations with large stakeholder groups and intricate system integrations that involve a mix of configuration and tech deliverables   Identify key opportunities with clients and upsells where appropriate to drive more value both for client and UpClear  Establish broad TPx functional expertise across BluePlanner modules and features  Maintain strong customer relationships by understanding their business needs and motivations  Identify and raise potential risks and escalations to direct manager, supporting the management of project scope, budget, and timelines within defined parameters.  Test software functionality ahead of deployment to clients  Train clients on software usage and best practices  Lead the change management plan including training, communications, and post-go-live support  Full documentation of system configuration for full project handover   Requirements Bachelor’s degree with a minimum 3-6 years of work experience, including Business Analysis and Project management  TPM Software Experience.  Familiarity with leading TPM platforms (e.g., BluePlanner, SAP TPM, CAS, Adesso, Exceedra).  CPG Industry Knowledge.  Understanding of CPG trade terms, promotional spend tracking, and customer planning cycles.  Ability to manage delivery through both Agile sprints and milestone-based approaches.  Strong collaboration and project management skills  Strong stakeholder management and persuasion skills  Ability to quickly diagnose and address issues/concerns from multiple levels of the client organization and communicate effectively  Ability to successfully manage ambiguity and adapts to changing conditions during project planning and execution  Ability to work with standard oversight and identify ways to contribute “above and beyond” day to day tasks  Ability to take initiative to establish better “Ways of Working” in the organization and serve as an example and mentor to more junior resources  Team player with the willingness to step up when needed  Benefits UpClear employees have access to a range of competitive benefits, including Various Health Care Plans you can choose from to best fits your needs (Medical, Dental & Vision) Retirement Plan with company match (401k, IRA) Commuter Benefits Generous Paid Time Off package that grows with seniority (Vacation, Sick, and Public Holidays) Paid Maternity leave Paid Parental bonding leave One month paid sabbatical after five continuous years of work at Upclear Salary $115K-$155K The salary range listed is a good faith determination of potential compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary several factors may be considered as applicable including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority.
New York, NY, USA
$115,000-155,000/year
Craigslist
Project Superintendent - RAC @ Enclave at Northshore (Lynn Haven)
Must have superintendent experience in multifamily construction. Only Experienced Superintendent candidates will be considered.  Summary: This position is responsible for managing construction projects. The position is also responsible for managing job site employees, contractors, and vendors. The Project Superintendent is responsible for onsite decisions that impact the success of the project, job site safety, training, compliance, and use and maintenance of small and heavy equipment. Essential Job Duties and Responsibilities: • Assist Project Manager with preliminary distribution of plans, receiving of preliminary bids, preparing score for contract, and administration of subcontractors. • Responsible for day-to-day site management including all subordinates and their responsibilities, coordinating subcontractors and suppliers. • Ensure project timelines are met, which at times may include performing job site tasks such as, quality checks and inspections, training, scheduling materials, labor, testing, use of elevators, equipment and tool operation, and cranes. • Responsible for flow charts, scheduling, and noting potential delays in site logs. • Monitor site costs, prepares agreements prior to purchase, rental, or leasing any required equipment, etc. • Ensure project changes are communicated, and approved by Project Manager prior to agreement. • Responsible for job site safety, equipment safety, and that all OSHA guidelines are met. • Work within company polices including drug-free, harassment free workplace guidelines to ensure job site safety and OSHA compliance, and professional work environment. • Conduct jobsite meetings and prepare minutes for same. • Ensure issues with subcontractors, suppliers, inspectors, or utility companies are communicated in writing until resolution is reached. Knowledge, Skills and Abilities (KSAs): • Ability to step-in and assist subordinates to complete their work if necessary. • Working knowledge of Microsoft Suite (Excel, Outlook, Word) and some Timberline software • Ability to communicate effectively with all levels of staff, owners and vendors • Strength in prioritizing, organizing and executing tasks • Work independently with little supervision • Stay on task with multiple competing priorities • Work independently as well as part of a team • Ability to perform essential functions of the position with or without accommodation. • Must be prepared and be able to perform physical work, operate equipment and conduct inspections of work performed as needed. • Walking the site and the use of stairs frequently throughout the day is a necessity for the position. • Must be able to travel long distances in personally-owned vehicle on short notice to and from assigned job locations, valid drivers license required. Education and Experience: • High school diploma or equivalent • 5 years experience in multi-family apartment building • Previous work in an office environment with customer service skills • Valid Drivers License Essential Job Functions: • Ability to perform essential functions of the position with or without reasonable accommodation • Ability to drive between jobsites and use own or company vehicles and equipment to perform job functions • Physical ability to walk the entire job site and use stairs all day long • Ability to perform basic data entry, keyboarding, and mouse functions to complete job duties timely and efficiently • Ability to read and effectively communicate with fellow employees • Moderate physical activity, such as walking, carrying and lifting, up to 50 lbs. Physical Requirements: • This is a physically active position requiring walking, standing, sitting, driving • Ability to lift 50 pounds PLEASE APPLY VIA COMPANY WEBSITE: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=392244&clientkey=6E84203BC37F8634618E0AD716DFF521
1416 Michigan Ave, Lynn Haven, FL 32444, USA
$95,000-110,000/year
Workable
314.1 - Program/Technical SME (Client Relationships) - Federal Civilian Market
Do you have a strategic mindset and a passion for building strong client relationships in the Federal Civilian market? Our company is growing rapidly, and we’re looking for a Program/Technical SME (Client Relationships) to lead key business development initiatives and help federal agencies solve critical challenges. In this role, you will: Lead and manage the business development pipeline in the Federal Civilian market, ensuring our continued growth and success. Work closely with the Chief Growth Officer to develop and execute account and sales plans that drive business expansion and align with our strategic goals. Maximize opportunities by leveraging your expertise in task orders and identifying new contract vehicles that support our growth strategy. Cultivate strong relationships with federal agencies and industry partners to increase brand awareness and expand our footprint. Why join us? As our company experiences impressive growth, you’ll be at the forefront of exciting, high-impact projects. This role offers career progression, competitive compensation, flexible remote and hybrid work options, and comprehensive benefits, including professional development support. Your work will directly influence our company's future and the success of federal agencies. What we’re looking for: Proven experience writing successful proposals and winning business with agencies like the FDA. Strong understanding of government contracting, agency processes, and a track record of managing complex pipelines. Exceptional leadership and communication skills to influence decision-makers and drive multi-agency deals. A strategic mindset and ability to deliver on cultivating new customer relationships in key federal agencies. Culture and Values: Join a company where innovation meets collaboration. We are committed to fostering a culture of inclusivity and professional growth and making a meaningful difference in the federal landscape. Requirements: Proven experience in business development and government contracting. US Citizenship or Permanent Resident. Requirements Qualifications: Experience pursuing new business and writing winning proposals for the FDA. Exhibits a deep understanding of government contracting and target agencies. Strong communication and leadership skills to manage multi-agency, multi-year pipelines. A strategic mindset with the ability to effectively communicate with all levels of the organization. Experience cultivating and managing pipelines, forecasting, and closing deals. Ability to shape and deliver on a strategy to cultivate new customer relationships in strategic Federal agencies. Education/Experience: Bachelor’s degree and experience in building client relationships and capturing new business. Extensive experience with government contracting and pipeline development and a proven track record of winning opportunities with target agencies. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to navigate in an office setting unassisted. Must be able to lift up to 10 pounds. Strong speaking skills, including the ability to articulate thoughts clearly and excellent word enunciation skills, are required. Additional Information about this opening: Employees of Next Phase shall, as an enduring obligation throughout their term of employment, adhere to all information security requirements as documented in company policies and procedures Enjoy the flexibility of a hybrid work environment, with three days in the office per week (Tuesday, Thursday, and Friday) and two days working remotely. We are committed to your professional growth, providing opportunities for advancement and exposure to exciting projects and initiatives. This position is suited for candidates who live within commuting distance of Columbia, MD. We offer a competitive salary, a comprehensive benefits package, and professional growth and development opportunities. If you meet the above requirements and seek a challenging and rewarding career opportunity, please submit your application for consideration. Salary Range: $115,000 - $200,000 Salary is commensurate with experience and qualifications. This range reflects a broad spectrum of potential candidates, with salary offers based on skills, experience, and expertise in the field. ABOUT NEXT PHASE SOLUTIONS AND SERVICES, INC. Innovation. It’s What Defines Us. Next Phase Solutions and Services, Inc. provides insights and solutions for healthcare, engineering, and science research. Next Phase commits to creating an environment where our employees achieve their full potential, increase productivity, and expand their professional and personal horizons. We look for bright, innovative people who achieve results, understand the importance of being productive and supportive team members, and prioritize customer satisfaction. Next Phase leadership is looking for new leaders, scientific and technical subject matter experts, and technically savvy people interested in putting forth the effort and commitment needed to grow our company. Will you join us to share in the success? Benefits Benefits include, but are not limited to: HEALTH AND WELLNESS BENEFITS Choose from three medical healthcare plans. Dental and Vision Insurance plans. Enjoy a Flexible Spending Account (FSA) and Health Savings Account (HSA), and a company-sponsored Wellness Program. PERSONAL INSURANCE BENEFITS Next Phase offers life insurance, accidental death, and dismemberment (AD&D) insurance, as well as short-term and long-term disability insurance, all of which are paid for by the company. PAID LEAVE Employees receive competitive paid time off, including 11 holidays and maternity leave for recovering mothers. RETIREMENT Next Phase contributes 5% to a 401K plan without requiring employee contributions. PROFESSIONAL DEVELOPMENT Employees can be reimbursed for professional development expenses such as classes, books, technical certification/testing fees, professional dues/subscriptions, and professional licenses required for their position. PET INSURANCE You have two options to ensure the happiness and health of your pets. COMPETITIVE BONUS PROGRAM At Next Phase, we believe in sharing our success with the employees who make it happen! Next Phase Solutions and Services, Inc., offers all qualified candidates and employees equal employment opportunities. We strictly prohibit any form of discrimination and harassment based on race, color, religion, age, sex, disability status, protected veteran status, or any other characteristic safeguarded by federal, state, or local laws. Our commitment at Next Phase Solutions and Services, Inc. is to hire and promote the most qualified individuals for our positions. "EOE, including disability/vets" NEED ASSISTANCE? If you are a person with a disability who requires assistance with the electronic submission process, please email us at HRDirector@npss-inc.com.
Columbia, MD, USA
$115,000-200,000/year
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.