💻 Tech Support & Help Desk Workers – Are You Owed Overtime Pay? (Southern California)

We will train you on installation and how to troubleshoot our product in-house. This position is approximately 50 % customer support 40 % customer service and order taking 10% product assembly/repair/installation etc Office hours 9:00am - 6:00pm. Office is located in brooklyn (11228) flushing 11357 or Staten island 10309 Position Responsibilities will include: - 40 % customer service and order taking inculding talking to customer about new prodcuts and checkout customer - Basic troubleshooting/support of our software on our customer's computer and of our products both in-house and via remote software sessions. - repair, assembling/packing new units for sale, install and configuring software on new units and managing part inventory. Job Type: Full-time

Datacenter Hardware Technician Marble, North Carolina (100% onsite) - FYI - this position wouldn't start until early December 2025. We can provide relocation assistance. This will be first shift however it will occasionally rotate (8 hours per day, 40 hours a week). Must be flexible to work varying shifts. Salary: 80-90K (pending experience) Overview: We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment. This role involves hands-on hardware troubleshooting, repairs, and installations (rack and stack), with a focus on maintaining uptime and efficiency. The ideal candidate is detail-oriented, physically capable, and comfortable working onsite within a team-based datacenter setting. Key Responsibilities: Hardware Maintenance & Repair: Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware. Ticket Management: Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner. Troubleshooting & Diagnostics: Identify and resolve hardware issues using knowledge of server architecture and components. Customer Service & Communication: Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations. Physical Datacenter Work: Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment. Team Collaboration: Work closely with fellow technicians and other departments to meet deployment and maintenance goals. Quality & Precision: Ensure all tasks and repairs are performed to a high standard of accuracy and reliability. Additional Information: Must be a US citizen. This position requires 100% onsite presence in Marble, NC Shift is expected to be first shift, but will probably rotate often. Must be able to work varying shift. Role involves physical labor in a dynamic datacenter environment Requirements Dell Server Expertise: Proven experience racking, stacking, and servicing Dell servers in a datacenter setting. Break/Fix Proficiency: Hands-on experience diagnosing hardware issues and performing part replacements. Troubleshooting Skills: Strong problem-solving abilities and technical insight into server operations. Customer Focus: Excellent communication skills with a professional, customer-first approach. Physical Capability: Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed. Detail-Oriented: Committed to delivering high-quality work with strong attention to detail. Preferred Qualifications: Experience with Nvidia GPUs/NICs Basic understanding of networking concepts and troubleshooting Ability to read and interpret Linux logs for diagnostics Nice-to-Have Skills: Familiarity with the Linux command line (CLI) Exposure to RoCE (RDMA over Converged Ethernet) networking Benefits Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. A TRICARE Supplemental Medical Insurance plan is also available.  Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. We offer a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment. About PGTEK: PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family.  EOE, including disability/veterans.

Job Title: Computer Repair Technician Location: Tacoma, Washington Green PC is a reputable technology solutions provider specializing in computer repairs, maintenance, and IT services. With a dedication to delivering high-quality solutions to our clients, we are currently seeking a skilled and experienced Computer Repair Technician to join our team. Position Overview: As a Computer Repair Technician at Green PC, you will be responsible for diagnosing, repairing, and maintaining computer systems and peripherals. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a commitment to delivering outstanding customer service. This role offers an exciting opportunity to work in a dynamic environment where you can contribute to the success of our clients through your technical expertise. Responsibilities: Diagnose hardware and software issues in laptops, desktops, and peripherals. Perform repairs and replacements of faulty components, including but not limited to motherboards, hard drives, RAM, and power supplies. Install and configure operating systems and software applications. Conduct preventive maintenance on computer systems to ensure optimal performance. Troubleshoot and resolve network connectivity issues. Provide technical support to clients through in-person, phone, or remote communication channels. Document all repairs and services performed in a clear and organized manner. Stay informed about the latest technology trends and advancements. Qualifications: Proven experience as a Computer Repair Technician or similar role. Strong knowledge of computer hardware, software, and operating systems. Ability to diagnose and repair hardware and software issues efficiently. Excellent problem-solving and troubleshooting skills. Strong communication and customer service skills. Adept at working independently and as part of a team. Technical certifications (e.g., CompTIA A+, CompTIA Network+, or similar) are a plus. Familiarity with both Windows and Mac operating systems. Education: Highschool Diploma or Associate degree or equivalent certification in Computer Science, Information Technology, or a related field. How to Apply: Interested candidates should submit their resume, a cover letter detailing their relevant experience, and any relevant certifications to sales@greenpcwa.com. Please include "Computer Repair Technician Application - [Your Name]" in the subject line. Green PC is an equal opportunity employer. We encourage applicants from all backgrounds and experiences to apply.

Expertise and Functions Perform all facets of a continuous 24/7 Global Network Operations and Security Center monitoring Execute network, system, and cloud systems monitoring/surveillance, environmental monitoring, incident management and MDA Cybersecurity Support and service maintenance activities to include Change Management coordination during the assigned shift day/time Engage in all aspects of IT incident management and escalation, ensuring that incidents are effectively escalated, managed and resolved with full communication of status, plans, and actions provided to executive management and the Government customer Utilize communication skills, verbal and written, at both technical and senior/Executive management levels Understand Command level Management Speak clearly to diverse cultural audiences, VIPs, and dignitaries Perform as a section trainer and create lesson plans Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in management or other relevant discipline preferred Must have, or obtain within 6 months of hire, a current DoD 8570.01 IAT Level II Certification such as CompTIA Security+ CE Certification or higher    Experience: 2+ years of professional experience in the required task area    Preferred Experience:   Experience in metrics-based IT Operations and Maintenance (O&M) teams Experience with Remedy and SNMP monitoring tools (e.g., Solarwinds, Microfocus NNMi/HPOV, and Systems Center Operations Manager) Experience with ITIL framework and ITIL-based processes, to include continual service improvement, change management, and problem investigation Experience as a Windows/Linux System Administrator supporting a large Enterprise with knowledge of Microsoft Active Directory, Windows 2008/2012, Linux/UNIX Operating Systems, EMC Storage, Symantec NetBackup and SCCM Patch Management solutions Experience as a network engineer, including hands-on experience designing, implementing and managing network components including switches, routers, firewalls, and cryptographic devices Experience with Cyber-defense or information assurance, including experience with DISA mandated security tools to include Assured Compliance Assessment Solution (ACAS), Host Based Security System (HBSS), analyze results and create reports Experience with Network Operations in a network operations center or other 24x7x365 IT Operations environment Knowledge of IT Network Operations and connectivity devices that inter-relate with Public Key Infrastructure authentication and Information Security practices Knowledge of Cybersecurity principles and how to execute system/network security analysis Knowledge of Tier III Information Assurance practices, IT security governance, security administration, project management, logistics, and Cybersecurity compliance requirements Quality Assurance/Quality Control Inspection process knowledge Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $75,000 - 97,000 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

AV Technicians Wanted Positions Available: Full-Time Part-Time Experience: Minimum of 2 years in A/V preferred. About Us: Unify Productions, located in Deerfield Beach since 2004, specializes in audio and video integration in the commercial and hospitality idustries. We are looking for both experienced A/V Technicians and entry-level A/V Pre-Wire Technicians to join our dynamic team. Compensation will be determined based on experience. Our projects mainly involve high-end commercial venues, including restaurants, lounges, nightclubs, country clubs, and retail spaces. Key Responsibilities: Low voltage pre-wiring for audio, video, and data networks in both pre-construction and post-construction settings. Terminate Cat 6 cables and punch down blocks. Install equipment such as speakers, TVs, amplifiers, projectors, network access points, and security cameras. Assemble A/V and data equipment racks. Test and verify the functionality of installed systems. Troubleshoot and resolve technical service issues. Qualifications: Ability to thrive in a fast-paced environment. Self-motivated with a strong work ethic and attention to detail. Team player who collaborates well with others. Professional demeanor and appearance in line with company standards. Proficient with hand and power tools. A/V certifications are a plus but not required! How to Apply: If you’re interested, please send your resume in response to this posting, or feel free to call our office with any questions. We look forward to hearing from you!

Position Title:  Space Sensitive Activities Technician, Journeyman Company: ACT1 Federal Location: Colorado Springs, CO About ACT1: Delivering mission-critical solutions and industry-leading talent to advance the missions of the partners, organizations, and communities we serve. ACT1 Federal is seeking a Journeyman Space Sensitive Activities Technician. This program provides support to the United States Space Force (USSF), Space Operations Command S33X, Sensitive Activities Division office/staff. Generally, you will provide the client with identity and signature management (ISM) augmentation to the government staff in the execution of the command sensitive activities support program. The client anticipates a high level of knowledge on the full breadth of ISM supporting worldwide operations. Responsibilities: Providing direct support to Command sensitive activity stakeholders throughout the operational lifecycle, to include mission analysis, planning, development, staffing, implementation, and termination. Identifying mission critical vulnerabilities, assess risk to mission, and provide mitigation strategies to decision makers. Understanding and applying DoD policy requirements for sensitive activities and apply to operations, training and force development. Applying identity management protocols to assess risk to personnel and missions and provide mitigation strategies to decision makers. Maintaining currency on key technologies and capabilities, to include ubiquitous technical surveillance, that impact Space Force missions. Developing and maintaining familiarity working within the Joint Community (processes, structure, C2, etc.). Conducting risk analysis to inform Combatant Command leadership decisions. Conducting open-source research, as directed by the client, in preparation for mission analysis and threat assessments. Reporting significant events/incidents. **Physical Demands: Travel may be required** Requirements Active TS/SCI clearance with ability to be SAP cleared. BA/BS degree or additional experience. FOSS or equivalent (Advanced Technician Course or Advanced Planners Course, and Due Diligence Course) Minimum of three (3) years of DoD sensitive activities experience. Minimum of five (5) years overall DoD experience. Preferred: FOSS and PAC or equivalent (Advanced Technician Course, Advanced Planners Course, and Due Diligence Course). MA/MS Degree. Ten (10) years overall DoD experience. Benefits Medical/Dental/Vision Insurance  ACT1 Employee Stock Ownership Plan (ESOP)  Company Paid Life and AD&D Insurance  Company Paid Short-Term Disability   Voluntary Long-Term Disability  Flexible Spending Accounts (FSA)  Health Savings Account (HSA)  401K with employer match  Paid Time Off   Paid Holidays  Parental Leave  Military Leave  Education, Training & Professional Development  Voluntary Accidental Injury/Critical Illness/Hospital Care  Voluntary Pet Insurance, Legal Resources, and Identity Protection   Salaries are commensurate with experience and qualifications, as well as market and business considerations.  Colorado Pay Transparency Range: $110,000-$117,000 All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.