New winery tasting room sales associate (lafayette / orinda / moraga)

Job Overview New multi-winery tasting room (+ cider) is looking for part-time team members in Lafayette, Ca. Customer-centric service is the key skill needed, able to be warm, friendly, personal and able to connect with a wide range of customers who have varying levels of wine knowledge, multiple age groups, and interests is a must. Wine knowledge is helpful but we can help with that part, but must have an interest and curiosity in food and wine to excel. Our team is small and will eventually include special events, classes and food, offering additional opportunities. There is a managerial opportunity if desired as well. Current business hours are Wed-Thurs 2-8pm, Friday and Saturday 12-9, Sunday 12-7. Location is one mile walk from Lafayette Bart, and Highway 24 has real rush hour traffic. Duties • Greeting and presenting wine flights with detailed information to guests while being able to read their level of engagement and respond accordingly while maintaining a friendly and conversational tone • POS skills including ringing sales, reservations, and inventory tracking • Cleaning as necessary and maintaining a polished environment • Alcohol service requires RBS certificate and food handlers card • This is a new business, so there is room for learning and growth as we grow Qualifications • Past wine retail or tasting room experience is great, and restaurant/hospitality skills are a definite big plus • Strong organizational skills with the ability to multitask when things get busy, or stay focused when things are slow • Ability to work collaboratively within a small and diverse team while also being self-motivated • Strong communication skills to interact effectively with team members and assist where needed • Past marketing experience or social media management can be an additional opportunity • Must be able to "ask for the sale" in a friendly and authentic way • Able to walk and stand for extended periods and lift and move a 40 lb. case of wine when necessary Pay will also include your share of tips and a flexible schedule