Customer Service Engineer for Bell and Howell (Jefferson city)

At Peak Systems, we don’t just match professionals with jobs—we empower careers! As a trusted partner of the world’s leading technology manufacturers, we provide hands-on access to cutting-edge innovations, giving you the skills and experience to thrive in a fast-evolving industry.   Exciting Opportunity: IT Field Service Technicians We’re seeking skilled technicians for a high-impact PC deployment project with a local bank in Minneapolis and surrounding areas. This contract runs from October 18 to October 20, 2025, across multiple locations. Two distinct roles are available: PC Technicians and Network Techs. Specify your preference in your application!   Project Details: Locations: Mankato, MN 56001; Crookston, MN 56716; Rochester, MN 55901; St. Charles, MN 55972; Watertown, MN 55388; Eden Prairie, MN 55344; Eagan, MN 55122; White Bear Lake, MN 55110 Duration: October 18–20, 2025   Key Responsibilities: For All Technicians: Disconnect and remove old PCs per inventory Unbox and connect new PCs with peripherals (docking stations, keyboards, mice, monitors, headsets) Install 10-key and signature pads Set up branch server and capture PC Configure printer setups and validate test prints Test workstations: power up PCs/monitors, verify multi-monitor cursor tracking (per customer documentation) Move disconnected PCs and printers to designated campus locations Coordinate with facilities team for workspace cleanup   Additional for Network Technicians: Troubleshoot network devices: verify cable locations, fix broken/defective connections, connect routers to UPS units, link switches/routers/WAPs, label cables, test connectivity   Tools Required: All Technicians: Screwdrivers, pliers, cable cutters, Allen key sets Network Engineers: Combo Crimp/Strip Tool, laptop with Putty, console cable, toner   Qualifications: 2-3+ years servicing/deploying computer equipment Comfort working on your feet and lifting 50+ lbs. over a period of 8+ hours Outstanding communication skills Willingness to travel to multiple Minneapolis-area locations A+ Certification or equivalent Experience with similar hardware projects Ability to build rapport with clients and team Strong troubleshooting and critical thinking Positive, professional attitude   Take the Next Step! Be part of a transformative project with Peak Systems! Submit your resume today, indicating your role preference, and launch your career to new heights.

Ensure consistent, reliable, and efficient cybersecurity service delivery within a technical domain Ensure high-quality service and drive continuous improvement through standardized management practices, measuring team efficiency, and fostering ongoing team development Act as the primary point of contact for leadership regarding the performance of IT and cybersecurity service delivery in design, transition, deployment, and operational support Demonstrate strong leadership, interpersonal, and management skills along with a solid understanding of technology services within the Desktop User Experience technical domain Oversee the end-to-end delivery of IT service quality within the Desktop User Experience domain Monitor, manage, enhance and report on IT service performance against agreed SLAs, and KPIs Foster a culture of continuous improvement and knowledge sharing within the team. Ensure the team has the necessary skills and resources to deliver excellent service Oversee the resolution of major incidents and problems impacting service delivery Coordinate internal IT teams to drive root cause analysis, After Action reports, and remediation solutions Understand, evangelize, and enforce service delivery lifecycle principles envisioning, design, plan, stabilize and deploy phases Collaborate with the Change Management team to ensure changes to IT services are implemented in the most effective and efficient manner, and with minimal disruption to the business Identify opportunities for service improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness Provide regular reports on IT service performance to senior management and business stakeholders Manage relationships with key IT vendors, ensuring they deliver services according to agreed contracts and SLAs Contribute to the development and management of the IT service delivery budget. Track and control service delivery costs Maintain awareness of the financial health of assigned projects, including budget management, forecasting, and variance analysis Oversee and actively participate in operations maintenance and sustainment activities Optimize the allocation and utilization of operational resources, identifying opportunities to improve efficiency and reduce costs Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred Relevant Technical Certifications (Azure Administrator Associate, AWS, etc.) preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Experience with service management tools (e.g., ServiceNow, BMC Remedy) Working knowledge and understanding of the following technical areas: Microsoft 365 (M365) Email and Collaboration Virtual Desktop Infrastructure (VDI) and Azure Virtual Desktop (AVD Windows Client Operating Systems Desktop Management Client-side Application Management Mobile Device Management (MDM File & Print Services Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

UNEMPLOYED INDIVIDUALS WILL BE ASSISTED FIRST!!! Current Openings needing to be filled in this area: IT Services Technician Help Desk Technician If you have a resume and are having a difficult time getting into IT or Project Management just reply to this ad, if you need to be certified or are new to IT click on the link and fill out the form. Our most recent placements/hires below: August 2025: PC Technician - $49,000 Tech Support Level _$56,000 NOC Technician Data Center - $57,000 Senior Analyst - IT Support - $70,000 AI Security SME - $115,000 https://yourit.lpages.co/daytona/

Ensure consistent, reliable, and efficient cybersecurity service delivery within a technical domain Ensure high-quality service and drive continuous improvement through standardized management practices, measuring team efficiency, and fostering ongoing team development Act as the primary point of contact for leadership regarding the performance of IT and cybersecurity service delivery in design, transition, deployment, and operational support Oversee end-to-end delivery of cybersecurity service quality Monitor, manage, enhance, and report on IT service performance against agreed SLAs and KPIs Foster a culture of continuous improvement and knowledge sharing Ensure the team has the necessary skills and resources to deliver excellent service Oversee resolution of major incidents and problems impacting cybersecurity service delivery Coordinate internal IT teams to drive root cause analysis, After Action reports, and remediation solutions Understand, evangelize, and enforce service delivery lifecycle principles (envisioning, design, plan, stabilize, and deploy phases) Collaborate with Change Management to ensure changes to cybersecurity services are implemented effectively, efficiently, and with minimal disruption Identify opportunities for service improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness Provide regular reports on service performance to senior management and business stakeholders Manage relationships with key IT and cybersecurity vendors, ensuring services meet contractual obligations Contribute to development and management of the service delivery budget. Track and control service delivery costs Maintain awareness of financial health for assigned projects, including budgeting, forecasting, and variance analysis Oversee and actively participate in operational maintenance and sustainment activities Optimize allocation and utilization of operational resources, identifying opportunities to improve efficiency and reduce costs Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Excellent analytical, problem-solving, and decision-making skills Experience with service management tools (e.g., ServiceNow, BMC Remedy) Experience in DoD IT Operations preferred Project management experience preferred Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

Expanding business currently looking for workers (part or full time, preferential consideration given to full) who are interested in getting paid to assist in the examination, testing, cosmetic grading & repair, when necessary, of consumer electronics such as video games accessories (controllers, headsets, racing wheels & more), video game consoles, and other assorted consumer electronics. The job does not require a significant amount of experience however preferable candidates will have a basic knowledge of how to work consumer electronics one might find in the home. The position will require identifying an item's functionality, denoting if there's a deficiency in this regard, determining if the item is missing accompanying accessories, and prospectively performing some light repairs (training will be provided). This is a ground floor position as there are significant growth opportunities possible (dedicated repair technician(s), senior inspection line management & more may become available in time). Candidates are expected to be reliable, accountable, hard working and committed team players. Preferred candidates will be full time but we are also entertaining part time with a minimum commitment of 3 days per week. First come, first considered.

Who We Are and Why Join Us At OnMed our purpose is simple but powerful...to improve the quality of life and sense of well-being in our communities by bringing access to healthcare to everyone, everywhere. Our path to everywhere has already begun, with our innovative CareStation, a small but mighty, Clinic-in-a-Box, bringing #healthcareaccess anywhere with an outlet to plug it in. Poised to become a key component in America’s public health infrastructure, the OnMed CareStation is the only tech-enabled, human-led, hybrid care solution that combines the comprehensive experience, trust and outcomes of a clinic, with the rapid scalability of virtual care. At OnMed, every role, every day, is directly impacting the communities we serve. You’ll join a high-performing purpose-driven team, innovating to break down the barriers that keep people from the care they need. This is not just a job...it's a movement to bring access to healthcare where and when people need it most. It’s healthcare that shows up. Who You Are You are a highly skilled data analytics professional with deep expertise in Power BI, Tableau, and advanced analytics. You specialize in transforming complex data into actionable insights, compelling visual narratives, and impactful business reports that support strategic decision-making. With a strong focus on innovation and agility, you thrive in dynamic environments and are passionate about leveraging data and technology to improve access to quality healthcare. Requirements Role’s Responsibilities  Collaborate with developers, engineers, and leadership to design and optimize the Databricks environment, ensuring robust governance, performance monitoring, and continuous improvement through data-driven insights. Gather and synthesize business and technical data requirements; apply best practices to deliver impactful insights and reporting aligned with strategic objectives. Analyze large-scale datasets to uncover trends, patterns, and opportunities for operational and clinical enhancements. Ensure data quality, consistency, and reliability across all analytics and reporting platforms; proactively identify and resolve data gaps or quality issues. Develop and optimize complex SQL queries to support data integration, transformation, and reporting processes. Build and manage scalable data pipelines, leveraging Databricks and Azure-based solutions including Azure Data Factory and Azure API Management. Monitor and troubleshoot data workflows to ensure smooth and efficient operations, providing technical documentation and stakeholder support as needed. Support ad-hoc reporting and data requests with a strong emphasis on accuracy, clarity, and turnaround time. Stay current with industry trends in data analytics, visualization technologies, and evolving healthcare data standards. Perform other related role's responsibilities as assigned. Knowledge, Skills & Abilities Extensive experience in data science, analytics, statistical modeling, and ETL processes. Skilled in managing and interpreting large, complex datasets to generate meaningful business insights. Experienced in Agile engineering methodologies and collaborative development practices. Proficient in Power BI, Tableau, SQL, and Python for data analysis and visualization. Advanced SQL expertise, including writing and optimizing complex queries for performance and scalability. Strong understanding of Azure cloud services and architecture, with hands-on experience in cloud-based data solutions. Practical experience with Databricks and other modern data platforms and cloud data warehouses. Excellent problem-solving abilities and strong attention to detail in both technical and analytical tasks. Effective communicator with proven collaboration skills across technical and non-technical teams. Well-versed in data governance, security principles, and best practices for enterprise data management. Education & Experience Bachelor’s degree in Computer Science, Data Science, or a related field. 3–5 years of professional experience in data analytics, data science, or related roles. Required Technical Skills: Proficient in Power BI, Tableau, and SQL, with working experience in Databricks and Python. Preferred Skills: Familiarity with Azure or AWS, particularly in solving big data challenges; experience with C# and PySpark is a plus. Experience with AI tools is highly desirable. Background in healthcare data or experience within the healthcare industry is a strong advantage. Benefits Benefits OnMed provides a competitive salary and benefits package, including unlimited PTO and paid holidays. The base salary range for this role is $140,000 - $160,000 commensurate with the candidate's experience. OnMed is a proud equal opportunity employer. All qualified applicants will be considered without regard to race, color, creed, religion, gender, sexual orientation, national origin, genetic information, disability, age, marital status, veteran status, or any other category protected by law. #LI-HYBRID