Freelance Software Developer (Ruby) - AI Trainer

The Facilities Specialist focuses on helping our customers gain the maximum benefit from their facilities and maintenance operations. In this role, you are to be a subject-matter expert in the areas of asset management, capital planning & forecasting, facility management, and more. Every customer organization is different, so the ideal candidate will have the ability to assess, scope, justify, and deliver each project effectively and efficiently to help both the customer and FMX meet our goals. Responsibilities: As the Facilities Specialist, you will: Communicate with customers and prospects to gain a more thorough understanding of their business needs and document them effectively. Propose new features to FMX’s flagship product, communicate their business value, and show how we will achieve ROI. Prepares assessments and recommendations to help our customers improve their facilities and maintenance operations. Conducts walk-through surveys to assess the condition of mechanical, electrical and plumbing systems, structure and foundations, interiors, common areas, exterior walls, windows, roofs, site work improvements, and more. Interviews property owners, occupants, key site personnel and local government officials to obtain information concerning the subject property’s condition. Reviews repair/improvement cost information, certificate(s) of occupancy, maintenance reports and logs, building and fire department inspection reports, and similar information to determine the condition of the building. Document facility and asset information through photographs, digital data capture, and analysis which includes details about the systems, their conditions, and physical deficiencies to be remedied. Prepares estimated costs to remedy building deficiencies and document alternative approaches. May act as subject matter expert to aid the customer in cost justifications, equipment selection, and other consultative work. Requirements Experience & Qualifications: Bachelor's degree (BA/BS) in architecture, engineering, or construction management or equivalent combination of education and experience. 5-7 years commercial building evaluation or commercial design experience with a general understanding of all building systems: site work, structural, building envelope, and more. Excellent written and verbal communication skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information both verbally and written/presentation form to all audience types. Ability to effectively present technical information to non-technical customers and other parties. Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Able to conduct a basic financial analysis. Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires intermediate analytical and quantitative skills. Advanced skills with Microsoft Office Suite Products (Excel, Word, PowerPoint), Google Suite, and all FMX products and related partner or add-on technologies. Excellent time management and organizational skills. Ability to manage multiple, overlapping projects. Ability to travel approximately 50% of the time. Facility Management, Building Engineering, HVAC/Mechanical Technology, Construction, Project Management, or Maintenance Supervision experience is a plus. A match with our core pillars: We value our work ethic, we are disciplined in our processes and responsibilities, we are coachable and seek out constructive criticism, we value results and are performance-driven, we treat each other and everyone we meet with respect and integrity. The hiring process for this role: Apply! Submit your resume and answers to the application questions below via the Workable portal. Phone screen with HR: A 30-minute conversation to review your background and experiences, discuss the culture at FMX, and ensure that you understand the general expectations for the role. Also, a great time for you to ask questions about compensation, benefits, etc. Hiring manager conversation: A 60-minute conversation with the hiring manager. Be prepared to discuss your background as well as what you’re looking for in your next role and what direction you see your career path taking. Also, this is a great time for you to ask questions about the expectations for this role, team culture, etc. Final Panel Interview: A 30-minute panel interview with key teammates that you’ll be working with on a daily basis. Offer & Onboarding: Candidates who receive an offer will be required to complete a background check prior to onboarding. New hires are also expected to work onsite at our Columbus, OH office during their first week to complete onboarding and connect with the team in person. Benefits FMX Benefits and Life at FMX: You’ll make a big impact: You’ll have significant influence over the direction of our content and the future of our company. Competitive benefits: 100% company-paid health, dental and vision insurance. Work from home: At FMX, we are remote first, but you’re welcome to use our office as you need. We have two all-company events a year to ensure that you can put a face to that name and establish high-trust relationships with your teammates and co-workers. When you’re in the office, you can take advantage of our free snacks, beverages, and office kegerator. Home office stipend: We’ll give you everything necessary to do your job (company sponsored laptop, headset, etc.). We will also provide up to $500 to help with equipment, furniture and accessories. You will also get $60/month toward your home internet connection. Generous PTO and UTO (unplanned time off) policies: If you’re sick, why should that cut into your vacation time? Enjoy flexible working hours: Have a dentist appointment at 8:30 AM? Need to tack on an extra 15 minutes at lunch to squeeze in that workout? As long as you're getting your work done then our working hours are flexible. You can wear jeans and tees: Feel free to keep it casual, we do.   You’ll enjoy a collaborative culture and a close-knit team: We're a team of hard-working, high-fiving, friendly folks. We take collaboration, transparency, continuous improvement, and work/life balance seriously. Compensation: This role includes a competitive base salary and a Performance Bonus. 401(k) and medical / dental / vision insurance Other considerations: The candidate for this position can be located anywhere in the US. Company: FMX is founded and headquartered in Columbus, Ohio and develops a cloud-based, software-as-a-service facility maintenance and management product. FMX serves education, property management, manufacturing, and other markets and is one of the fastest-growing companies in its space. Check us out at: https://www.gofmx.com/ Note: All other company requirements are documented in the FMX Teammate Handbook. FMX is an equal opportunity employer and a drug-free workplace.

We are seeking a highly organized and communicative Internal Operations Coordinator to streamline our project management processes and improve interdepartmental coordination. This role will serve as the critical link between our field operations, service department, and warehouse/purchasing functions, ensuring smooth information flow and efficient project execution. Key Responsibilities: Act as the primary point of contact for internal communication between field operations, service coordination, and warehouse/purchasing departments. Collaborate closely with the Field Project Manager to understand project requirements and timelines, translating field needs into actionable tasks for other departments. Coordinate with the Service Coordinator to ensure service requests are properly integrated into ongoing project schedules and resource allocations. Liaise with the warehouse/purchasing team to ensure timely procurement and delivery of materials for projects and service calls. Leveraging existing centralized project tracking system, ensuring all departments have access to up-to-date information. (We primarily use Quickbase) Facilitate regular cross-departmental meetings to discuss project statuses, upcoming needs, and potential issues. Continually improve communication protocols to improve information sharing across departments. Review regularly generated reports on project statuses, resource utilization, and interdepartmental performance metrics. Identify bottlenecks in communication or processes and propose solutions to improve operational efficiency. Assist in the maintenance of project documentation, including schedules, change orders, and closeout procedures. Preferred Qualifications: Knowledge of access control, video surveillance, and intrusion detection systems Bachelor's degree in Business Administration, Operations Management, or related field Experience with Quickbase Requirements Required Qualifications: 3+ years of experience in project coordination or operations management, preferably in the security integration industry Strong understanding of project management principles and practices Excellent communication and interpersonal skills Proficiency in project management software and Microsoft Office suite Demonstrated ability to manage multiple priorities and deadlines Strong problem-solving and analytical skills Experience with ERP or CRM systems Familiarity with inventory management and purchasing processes Benefits Paid Time Off Paid Holidays 401k Safe Harbor Match

About JustPark JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, giving us the best of both worlds. We simplify the entire parking experience. From venues and local government to private driveways, our platform makes it simple for drivers to find, book, and pay for parking—while empowering our operating partners to deliver exceptional parking experiences. We’ve always believed parking should be easier—from end to end. That’s why we, two trailblazing companies—ParkHub and JustPark—have come together to make that vision a reality.  ParkHub revolutionized event parking in the US, optimizing venue operations for a smoother, stress-free experience. JustPark transformed parking in the UK, turning the hunt for a spot into a simple, seamless task. Now, as one unified company, we’re combining expertise to offer a full-service, frictionless parking solution for both businesses and consumers. About the Role As the Head of Product Implementation you will work in a global team and report to the Senior Director of Product Implementation. Ideally you’ll be based in the Dallas area, however we are also open for you to be based remotely in the US. You will be focused on implementation work in North America and manage a small team of implementation specialists for the region. Within the region you will be accountable for end-to-end planning and execution for client onboarding across our product range. This will include working with, and managing delivery by, teams across the business (e.g. commercial, marketing, product, engineering, success, support, finance, etc), channel partners and integration partners. This is a ‘hands on’ role, you will directly engage with clients, configure products, deliver training and solve problems. Your KPIs will focus on speed, efficiency, repeatability, scalability of and client satisfaction with product implementation. Core Responsibilities Lead multiple concurrent client implementations, from initial sales handoff through to product configuration, launch, post-implementation review and transition to BAU (client success & client support) Partner with commercial teams to shape implementation scope during pre-sales process Allocate implementation workload across the team (including yourself) Develop implementation plans by tailoring playbooks to the unique needs of each implementation Manage client relationships, align expectations, gather information and run regular client meetings Configure products and QA configuration to ensure it functions as expected  Coordinate and manage deliverables from across the business (commercial, marketing, product, engineering, success, support, finance, etc) in alignment with the implementation plan and other priorities across the business Manage integration partners and suppliers to ensure delivery to overall timelines Collaborate closely with channel partners and ensure successful delivery for both the partner and end-client Work closely with product and engineering to define operational processes for new products/features and surface client requirements for roadmap consideration Monitor and review work output of your team Act as a senior escalation point for complex client implementations and problem resolution. Ensure clients achieve time-to-value quickly and ensure that the JustPark business is well positioned to retain clients, realise revenues and drive revenue expansion  Continuous Improvement Increase the efficiency and scalability of the implementation team  Iterate and improve implementation processes, playbooks, templates, etc  Identify and act on opportunities to increase automation and self-service in implementation Facilitate retrospectives, pre/post-mortems, lessons learnt, RCA, etc processes and ensure that agreed improvements are implemented Team leadership & development Manage a remote team Set and achieve ambitious targets  Develop and retain top talent Mentor and support team members  Requirements 5+ years experience in a customer/client success, customer/client onboarding, technical account management or professional services for SaaS products, including 2+ years in a leadership role  Proven track record delivering complex implementations with channel and/or integration partners Demonstrated ability to develop and improve on processes with measurable increases in speed, efficiency and quality Strategic awareness and commercial acumen Strong communication, interpersonal and client management skills Bonus Skills Experience in start-up and/or scale-up businesses Experience working with teams and/or clients across multiple time zones Experience working in B2B2C environments involving both B2B clients and end-users where the commercial model is partly driven by end-user transactions Background in parking technology, mobility, event management or venue operations Qualifications in project management (eg PMP, PSM/CSM, etc) Experience in administration of sales, support and/or customer/client success tools (e.g. Salesforce, Zendesk, Planhat, Jira or similar) Benefits Investment in YOU and your wellbeing: competitive healthcare package & other wellness offerings! Simplifying journeys so you can breathe easier: a range of travel related benefits for you to take advantage of such such as parking credit and much more! Recharge your batteries: lunches, snacks, drinks & other sustenance provided for you in the office & a generous holiday policy We look out for your family: enhanced parental leave offerings and childcare benefits Look after the pennies!: 401k/pension offerings & referral schemes to continue growing our team Success is best when it's shared!: regular social activities and opportunities to spend time with your colleagues outside of work on us! Our Hiring Process  We value transparency and speed of execution (and you should too!) Application Review - Review of your application against requirements. Outcome within 3 business days First-interview - 30-minute virtual video interview via Google Meet with the People Team to tell you more about JustPark and the role and learn more about your experience. Outcome within 2 business days Second-interview - 30-minute virtual video interview via Google Meet with the Hiring Manager. Outcome within 2 business days Final-interview - 1 hour virtual panel interview & task presentation. We’ll ask you to come prepared with a task to present to the team. At this stage you’ll meet your wider team and manager and cover final interview-type questions around the role. Outcome within 5 business days In practice due to your availability and ours we expect the process to take ~3 weeks from the first interview.