Browse
···
Log in / Register

Client Delivery Lead

Negotiable Salary

VIA

Somerville, MA, USA

Favourites
Share

Description

Make an Impact: Join VIA to Protect Communities and Build a Better Future At VIA, we do more than develop technology. We empower cleaner, safer, and more equitable communities.  Our customers grapple with a critical dilemma: they possess invaluable data that, if shared, can enable a greater collective good. In the wrong hands, however, this same data can have disastrous consequences.  This is where you come in. As a Client Delivery Lead, you will be pivotal in deploying leading-edge AI and intelligent agents to enable our customers to securely share critical data. Backed by 19 issued patents, VIA’s Web3, quantum-resistant, passwordless technology sets a new standard for secure collaboration. With investors including Bosch Ventures, BMW i Ventures, and MassMutual Ventures, VIA has grown 10x in the past 2 years. We are trusted partners to the U.S. Department of Defense and Fortune 100 companies worldwide, addressing their most formidable data and identity protection challenges. Our commitment to excellence is reflected in our 100% customer retention rate. Our clients consistently rank us as their most valued, reliable, and trusted software partner – a testament to the tangible impact we deliver. As a Client Delivery Lead, you will be instrumental in extending VIA’s track record of success. You will orchestrate the seamless integration and adoption of VIA’s digital solutions into our customers' complex workflows, adeptly bridging customer needs with product insights. You bring extensive experience in stakeholder management to help clients coordinate and collaborate with their customers, suppliers, and partners and make an impact on their communities. Requirements In this role, you will: Be a thought partner to C-level executives and senior stakeholders, both internally and externally: Collaborate with VIA’s client delivery team to provide exceptional support to all our valued customers Lead with curiosity, using a consultative approach to understand customer needs and define solutions Coordinate across customers and internal technical teams to draft workflows and ensure the appropriate sequencing of milestones and tradeoffs Anticipate future customer needs and provide strategic guidance on requirements for long term adoption Champion VIA’s solutions and lead long-term product success: Understand market and technology advancements and communicate VIA’s unique  advantages throughout VIA’s customer engagements Identify future avenues for product expansion with current customers and collaborate with the sales and technical teams to support those opportunities  Ensure that VIA exceeds expectations across timelines, client communication, and quality of work standards  Propagate customer feedback across relevant VIA technical teams and help ideate future solutions Be a creative problem solver and model for excellence: Lead the continuous improvement of processes (e.g., delivery planning, solution expansion, and roadmapping) Serve as the go-to person for follow-up actions with customers, such as outlining  deliverables, prioritizing initiatives, and running and coordinating meetings  Identify future opportunities for team productivity and customer service improvements Challenge the assumptions of internal teams to expedite and simplify solutions for customers What you will bring to this role: Three+ years of experience in a customer facing role in technology consulting or other related fields preferred  Ability to liaise with multiple senior stakeholders across both technical and commercial business functions A consistent track record of excellent client service and ‘on time’ delivery managing projects with multiple processes and deliverables Ability to work in a fast-paced environment where innovation is continuous Capacity to travel up to 25% to customer meetings as required Flexibility to work across different time zones to foster relationships with international customers Eligibility to obtain a U.S. Security Clearance (SECRET Level) What does it take to be a successful VIAneer? Let’s break it down, our VIAneers are: Self-motivated and passionate about leaving everything you touch better than how you found it  A firm believer that people should love what they do, and as a result, are eager to build a culture that enables people to do their best work.  A creative problem solver who respectfully challenges the status quo in the pursuit of excellence A person who leads discussions with curiosity and values diverse perspectives  Eager to explore new ideas, understand the power of feedback, and constantly seek opportunities to grow and develop your skills  A strong team player who thrives in collaborative environments and celebrates the success of others Benefits What can VIA do for you? VIA offers competitive rewards, top-tier benefits, flexible work options, and individualized mentoring and growth opportunities. Here are just a few of our VIAneers’ favorite perks: A fully funded, top-tier health benefits plan, fully covered from day one, including vision and dental coverage for your whole family 20 vacation days annually, Summer Fridays, and an extended holiday period in December Paid parental leave, supporting new parents and families A dedicated wellness advisor to help you navigate the programs and opportunities available at VIA Ability to enjoy the best of both worlds with flexibility to work from home as needed, as well as access to two well-located offices (and more to come!) designed for collaboration and stocked with everything you could need Opportunities to work from eligible locations for up to 2 months per year Individualized growth opportunities, including internal and external mentorship panels, custom goals and feedback sessions, and/or access to learning and development programs Transit benefits to support commuting costs In-person events to foster team bonding and collaboration across different teams Read more about our perks and benefits here. Our commitment to Diversity and Inclusion: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Source:  workable View original post

Location
Somerville, MA, USA
Show map

workable

You may also like

Craigslist
Operator (Burlington Mall - Burlington, MA)
Ready to be your own boss? Join our successful team of and launch your own Go! Store in one of our locations nationwide. Grow Your Career & Business With Us: Since 1993, Go! Calendars, Games &Toys has been helping entrepreneurs like you run successful seasonal and year-round stores across the country. Over the years, we’ve partnered with countless Operators —many of whom return year after year and have built profitable businesses for themselves and their families. We’re looking for motivated, entrepreneurial people who are excited to run their own store. While this isn’t a franchise, as an Operating Partner, you’ll be in charge of your own location, with the backing of our experience, support, and strong brand. About The Company: Go! Retail Group, based in Austin, Texas, is the world’s largest operator of seasonal pop-up stores. You’ve probably seen us in malls, outlets, or lifestyle centers under the names Go! Calendars, Go! Games, and Go! Toys. Since opening our first store in 1993, we’ve grown to more than 500+ locations across the U.S. Our stores come in all shapes and sizes—from small kiosks to massive 6,000 sq. ft. multi-concept superstores. Our team is tight-knit, passionate, and always ready to adapt. We’re serious about doing great work, but we also believe in having fun while doing it. Plus we are so proud to support organizations that make a difference in the communities we serve. What we Provide: When you partner with us, we’ve got your back. Here is what you can count on: We sign the lease and cover the rent. We reimburse utilities, banking fees, and business licenses cost. We provide what you need to run your business - fixtures, product, graphics, bags, POS system, training, and marketing. Our Austin-based team is always here for you, ready to support your store and answer any questions along the way. What It Takes To Run Your Business: As an operator, you’re in charge - and we’re here to support you every step of the way. Here is what you will be responsible for: You run the show. You are the operator and the boss of your business. You will have a signed agreement with Go! as part of the partnership, outlining your role and commission structure based on your store’s sales. Build a great team. You will recruit, train and manage your staff- handle payroll for your team. Create a customer-first experience. Deliver top-notch service by following our training and brand standards. Manage all inventory and stay on top of all inventory reporting. Handle financials – Process bank deposits and report daily sales to Home Office. Merchandise your store – set up product displays and place signage according to brand guidelines. Keep your store looking great – maintain a clean, organized, and visually appealing shopping environment. Connect with customers - create a friendly, engaging atmosphere to drive sales and hit sales targets. Communicate regularly – maintain open, professional communication with both Home Office and Mall Management. Plan and grow your business – create strategies to boost sales and improve key performance indicators (KPIs). Use data to lead – review KPIs to make smart, real-time business decisions. Host in-store events – set event goals, collaborate with Home Office, and track their impact on traffic and return on investment (ROI). Deliver a great customer experience – and understand how that experience directly supports hitting your sales goals. What Makes A Successful Operator: We are looking for leaders who are hands-on, driven, and ready to take charge. The most successful Go! Store Operators bring the following qualities and experience to the table: Self-motivated, dependable, and open to feedback – you take ownership and always looking to improve. Retail management experience with focus on driving sales – you know who to lead a team and grow a business. A solution-oriented mindset – you’re innovative, curious, and not afraid to try new things. Strong knowledge of retail operations – including sales, customer service, merchandising, inventory control, and loss prevention. Comfortable with tech – proficiency in Microsoft Office is a must; POS experience is a plus. Flexible and adaptable – available to work holidays, nights, weekends, and whatever your store needs. Effective delegation skills – able to lead sales team, assign tasks, keep the store stocked and visually merchandised and on point. Detailed-oriented and organized – you sweat the small stuff and ensure everything runs smoothly. Energetic and passionate – you lead with positivity and bring a solution-first attitude to every challenge. Contact us and we can review our opportunities in greater detail. Thank you!
84 Middlesex Turnpike, Burlington, MA 01803, USA
Negotiable Salary
Workable
Digital Records Strategy Consultant
The Digital Records Strategy Consultant will provide expertise in developing and implementing strategies for managing digital records effectively across the organization. This role focuses on ensuring compliance with regulations while promoting efficient records management practices. • Analyze current digital records management practices and identify areas for improvement. • Develop comprehensive digital records management strategies that align with organizational goals and comply with legal and regulatory requirements. • Collaborate with stakeholders to implement processes and systems for the efficient capture, storage, retrieval, and disposal of digital records. • Provide guidance on best practices for digital preservation and archiving to ensure long-term access to essential records. • Conduct training sessions and workshops to educate staff on digital records management policies and procedures. • Monitor the implementation of digital records strategies and provide ongoing support to ensure compliance and effectiveness. • Stay updated on industry trends, technological advancements, and changes in regulations affecting digital records management. This position is in proposal phase. Requirements • Candidates must be U.S. citizens with no dual citizenship due to agency and contract requirements. • Bachelor’s degree in Information Management, Library Science, Archival Science, or a related field; a Master's degree is preferred. • 5+ years of experience in digital records management, consulting, or a related field. • Strong understanding of regulatory requirements and best practices in digital records management. • Excellent analytical and organizational skills, with a keen eye for detail. • Effective communication and interpersonal skills to work with cross-functional teams and stakeholders. • Familiarity with digital records management software and tools is a plus. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long-Term Disability Disclaimer:  Greenberg & Larraby, Inc. will never send offer letters of employment unless a thorough interview process has taken place and all other internal processing has taken place.  If you receive one from an outside party and is not from the URL of our firm at @greenberg-larraby.com), please do not respond. If you have further questions, please reach out to your administrator.   When you apply to our positions, upon our interest, a recruiter will call you directly and will pre-screen prior to an interview.  Offers of employment are contingent upon a thorough interview process, background check, and security clearance adjudication processing as applicable. Thank you.
Washington, DC, USA
Negotiable Salary
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.