Help Desk Support - Level 1 & 2 Techs On-site (Miami, FL)

Experienced alarm technician needed for service calls And installations in the Chicago area. Familiarity with both fire and burglary systems desirable. This is a part-time position

Building on our deep expertise in energy efficiency, Resource Innovations (RI) is seeking a Commercial & Industrial (C&I) Program Manager to join our growing team in New England! In this role, you will lead strategic delivery of large-scale energy efficiency programs, overseeing a cross-functional team of outreach, engineering, and operations professionals, overseeing all aspects of program design, implementation, and performance management. You will serve as a trusted advisor to utility clients and industry partners, leveraging market insights, technical expertise, and stakeholder engagement to deliver results that align with client goals and advance regional energy transformation.  A proven track record of project management, operational efficiency, and client satisfaction are keys to success. This position will be highly visible within the organization and plays a critical role in our expansion in the Northeast region.  Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities Develop and manage C&I program design, including work plans, resource allocation, and performance strategies to achieve contractual goals and performance metrics. Monitor program progress against goals, provide accurate forecasts to internal and external stakeholders, and ensure all deliverables are completed on time and within budget. Anticipate and adapt to evolving market dynamics, developing creative, data-driven solutions to emerging challenges. Lead, mentor, and develop a high-performing team, setting clear objectives, fostering accountability, and cultivating a collaborative, results-oriented culture. Conduct in-depth market and contractor participation analysis, including geographic opportunity assessments, to inform program strategies. Build and maintain strong relationships with clients, subcontractors, community partners, and industry stakeholders to maximize program reach and effectiveness. Partner with internal teams (IT, Marketing, Finance, HR) to create operational efficiencies and deliver seamless program execution. Serve as primary client point of contact, managing expectations, ensuring satisfaction, and proactively resolving issues. Other duties as assigned. Requirements Demonstrated success managing large-budget programs, including strategic planning, contract negotiation, and budget oversight. Strong analytical, problem-solving, and communication skills with the ability to translate complex technical concepts into actionable strategies. Proficiency in Microsoft Office Suite, CRM platforms, and budget management tools. Commitment to sustainability and passion for creating meaningful environmental impact. Preferred skills, education, and experience Residence in Massachusetts or willingness to relocate. Bachelor’s degree in business, energy, engineering, or a related field (Master’s degree preferred). Minimum 8+ years of experience in energy efficiency, clean energy, or a related field, with at least 3 years in a supervisory role. CEM or desire to obtain CEM. Benefits About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position.  The compensation range for the base salary for this position is $135,000. In addition to base pay, employees are eligible for a discretionary annual bonus.  The stated salary represents the expected compensation for this position.  Final compensation will be determined based on factors such as the candidate's experience, education and location.  We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits.  Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Well-established MSP is looking for a well-rounded candidate who can provide inside sales IT support for our customers and sales representatives. The ideal candidate should be well organized, detail oriented, and be able to work in a fast-paced environment, with a customer service mindset! Position Overview We’re seeking a detail-oriented and tech-savvy Inside Sales IT Support Specialist to join our team. This role bridges the gap between sales and technical support, helping configure solutions, build quotes, and support our sales reps with pre-sales technical expertise. Key Responsibilities • Collaborate with sales reps to develop accurate and competitive quotes for hardware, software, IT infrastructure, and services. • Configure technical solutions based on customer requirements, including computers, networking equipment, cloud services, and more. • Work closely with distributors, vendors, and manufacturers to obtain pricing, availability, and product information. • Provide pre-sales technical support, including product comparisons, compatibility checks, and solution recommendations. • Maintain up-to-date knowledge of IT products, services, and industry trends. • Assist in managing vendor relationships and negotiating pricing and terms. • Ensure all quotes and configurations meet company standards and customer expectations. Qualifications • 2+ years of experience in IT sales support, technical quoting, or related role. • Strong understanding of IT products and services (e.g., PCs, servers, networking, cloud solutions, software licensing). • Excellent communication and interpersonal skills. • Proficiency with quoting tools, CRM systems, and Microsoft Office Suite. • Ability to work independently and collaboratively in a fast-paced environment. • Experience working with vendors/distributors like Ingram Micro, TDSynnex, D&H, Dell, HP, Lenovo etc. is a plus. What We Offer • Competitive salary and performance-based bonuses. • Health, dental, and vision insurance. • Opportunities for professional growth and certification. • A collaborative and supportive team environment.

Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America. RMC is hiring a Senior Software Engineer to support our customer at Hill AFB in Ogden, Utah. The selected applicant will provide technical expertise and guidance in solving complex engineering issues. The selected applicant will: Provide technical support in all aspects of hardware and software design analysis, development, integration, and implementation. Identify the appropriate technologies to solve engineering issues. Assist the procurement team with the procurement of software and the tracking of developer software licenses. Support data analyst with the data archiving and data processing of radar-related data. Support the development and maintenance of applications written in C++ and Python.  Work with 84 RADES Mission Critical Applications and advanced graphical displays. Assist technical writers with the development of software documentation. Assist in the analysis of change requests impacting the RADES applications and the development of effective solutions. Perform component and full regression testing of RADES applications and environments. Support project milestone development, management, and reporting of RADES application maintenance, repair, and test activities. Requirements Bachelor’s degree in Computer Science, Information Systems, Engineering, or related discipline AND six (6) years of experience; OR a Master’s degree in Computer Science, Information Systems, Engineering, or a related discipline AND four (4) years of experience is required; OR In lieu of a degree, ten (10) total years of experience may be considered. An active DoD Secret clearance is required to start. Applicant selected may be subject to a security investigation and must meet eligibility requirements for access to classified information. Extensive experience coding large application packages, up to 100,000 lines, to include debugging and troubleshooting. Highly preferred candidates will be able to research and understand theoretical mathematical modeling and then be able to implement that modeling in the software applications being developed.  Experience with 84 RADES Mission Critical Applications is strongly desired.    Benefits At RMC, we're committed to your career growth! RMC differentiates itself from other firms through its investment in our employees. We invest our resources to train, certify, educate, and build our employees. RMC can offer you a great place to work with a small company feel and give you the experience, tuition assistance, and certifications that will take your career to the next level. This also includes a competitive paid vacation package with 11 paid federal holidays. We also offer high-quality, low-deductible healthcare plans, pet insurance, and a competitive 401K package. Salary at RMC is determined by various factors, including but not limited to location, a candidate's specific combination of education, knowledge, skills, competencies, and experience, as well as contract-specific requirements. The current salary range for this position will be $110,000 to $150,000 (annually). #LI-FM1 #IND123

Installing computer equipment at various locations throughout the state. Must have valid the Driver's license and reliable car. Also able to work on weekends and late nights.

Location: North Chicago, IL **This position requires full-time on-site presence at our client site in North Chicago, IL **This position is not eligible for relocation assistance** The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer’s site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client’s corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC’s, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client’s schedule, if applicable Requirements Bachelor’s/Master’s degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical engineering, Chemical engineering At least 3 years of directly relevant Information Technology experience, including: At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client’s confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.