IT Operations Manager (boston: northwest/merrimack)

IT Operations Manager compensation: $150K A medical device company is currently seeking an IT Operations Manager to join their team in the Greater Boston area. This individual will play a key role in managing daily IT operations, supporting internal systems and hardware, and leading upcoming ERP implementation efforts. The ideal candidate will have experience overseeing outsourced IT support, implementing enterprise tools, and operating in a fast-paced, collaborative environment. This is a full-time, primarily onsite role with flexibility for one remote day per week. POSITION RESPONSIBILITIES * CRM and ERP support and implementation * Support and manage the Microsoft Azure environment, including Active Directory, permissions, and endpoints. * Setup and manage all hardware, software, and accounts for new hires. * Lead technology implementations, upgrades, and rollouts, managing both timelines and budgets. * Provide first-line tech support covering Windows, Mac, printers, and network troubleshooting. REQUIREMENTS * 5+ years in an IT generalist, systems support, or IT operations role * Demonstrated success in a startup or small business environment * Hands-on experience with HubSpot and SAP * Proven track record of managing end-to-end projects in a fast-paced, resource-constrained setting. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future