Caregiver Manager (napa county)

Join our team of active seniors as a Caregiver Manager! We’re looking for a proactive, organized, and compassionate Caregiver Manager to lead our caregiver recruitment, onboarding, and retention efforts. You’ll play a critical role in growing and supporting a high-performing team that delivers exceptional in-home care. This is a dynamic role that combines people operations, compliance oversight, and systems management in a mission-driven environment. Position: Caregiver Manager Location: Napa or Sonoma Rate: $22-26/hour DOE We Offer: - Flexible hours - Meaningful work that positively impacts your community - Ongoing training and support, as well as growth opportunities - Supportive and friendly team environment - Cell phone reimbursement What You'll Do: Recruitment & Hiring - Own the full caregiver recruitment lifecycle, from screening to onboarding - Conduct phone screens and in-person interviews - Manage reference checks and hiring decisions - Ensure same-day follow-up and scheduling throughout the funnel - Work collaboratively with leadership to staff caregivers aligned with client needs Onboarding & Compliance - Coordinate background checks, TB testing, and Guardian system documentation - Set up caregivers in required systems (tech platforms, payroll, training portals) - Verify completion of onboarding, training, and compliance documentation - Manage caregiver orientation scheduling and logistics Retention & Engagement - Build and maintain strong relationships with caregivers - Handle day-to-day issues, schedule changes, and availability tracking - Launch and oversee employee engagement initiatives (e.g., newsletter, satisfaction survey, training series) - Partner with leadership on caregiver matching, training needs, and retention strategies Process & Systems Development - Document, refine, and optimize all caregiver-related workflows - Build out a comprehensive manual for your role and consider automation tools (e.g., AI for onboarding tracking or applicant CRM) - Develop systems to track hiring funnel, onboarding status, and caregiver compliance - Collaborate on dashboards and reporting for ongoing performance monitoring What You Bring: - Detail orientation and follow-through: You manage multiple moving parts with precision, proactively surfacing issues and closing loops. - Excellent communicator:You convey warmth and professionalism across phone, email, and in-person interactions—always typo-free and on-brand. - Process thinker & systems optimizer: You love improving workflows and building scalable, efficient systems. - Experienced interviewer: You know how to spot talent, manage candidate expectations, and make thoughtful hiring decisions with confidence. - Self-aware and growth-oriented: You regularly reflect on your performance, take feedback well, and seek out ways to improve. - Basic HR knowledge: You understand lawful hiring practices and bring a people-first approach to managing compliance and employee engagement. We hold our staff in high esteem and work hard to ensure they feel valued and cared for in the same way we strive to provide for our clients. If you're excited to help grow and support a team that provides compassionate care in our community, we’d love to hear from you! Please email us at info@winecountryseniorcare.com with a short description of your interest and work history, and the best way we can contact you. Serving Benicia, Vallejo, American Canyon, Napa, Yountville, St. Helena, Santa Rosa, Sonoma, Petaluma, Sebastopol, and surrounding communities. License #284700015