Tech Support Representative (Andersonville, Chicago)

We are looking for a skilled technician to help with Point of Sale (POS) installations in restaurants. This is a contract role (1099) with ongoing projects. Training and certification in our process will be provided. What you’ll do: Install POS hardware (terminals, printers, networking, cabling, etc.) Build and customize menus for restaurants Train staff on how to use the system Troubleshoot issues on-site Requirements: Experience with POS systems, IT support, or field tech work Basic networking / hardware setup skills Restaurant or retail tech experience is a plus Reliable transportation & ability to work independently Details: Contractor role, flexible projects Paid per project/installation Certification provided 📩 Reply with your experience and contact info to be considered.

We’re seeking a highly skilled AI Engineer. Our client within the technology space is offering innovative projects that solve real-world problems with AI. This role will provide opportunities to work with cutting-edge technologies and deliver impactful AI solutions. Key Responsibilities: Develop, train, and deploy machine learning (ML) and deep learning models to solve industry-specific challenges. Design scalable data pipelines and preprocess datasets for training and inference. Collaborate with cross-functional teams to integrate AI models into existing systems. Research and implement state-of-the-art algorithms for areas like NLP, computer vision, predictive analytics, and generative AI. Conduct error analysis and improve models to address bias, fairness, and explainability. Document technical processes and results, ensuring knowledge sharing within teams. What We’re Looking For: Technical Skills: Proficiency in programming languages like Python, R, or Java. Hands-on experience with AI frameworks such as TensorFlow, PyTorch, or scikit-learn. Strong knowledge of data preprocessing, feature engineering, and model evaluation metrics. Expertise in at least one domain: Natural Language Processing (NLP) Computer Vision Reinforcement Learning Generative AI (e.g., GPT, Stable Diffusion) Familiarity with cloud platforms (e.g., AWS, Google Cloud, Azure) for model deployment. Strong grasp of mathematics and statistics (e.g., linear algebra, probability, optimization). Soft Skills: Ability to explain complex AI concepts to non-technical stakeholders. Strong problem-solving and critical-thinking skills. Passion for continuous learning and staying updated with the latest AI trends. Requirements Preferred Qualifications: Bachelor's or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field. Industry certifications in AI/ML (e.g., AWS AI/ML Certification, Coursera AI Specializations). Previous experience in sectors like healthcare, finance, retail, or autonomous systems is a plus. Benefits Exposure to international markets and the opportunity to work with a diverse team Flexible remote working arrangements Innovative environment At Substance, we’re all about action, not just talk. If your profile aligns with what we need, you’ll hear from us within 1-2 weeks. If not, no fluff—just know we value your interest and will keep you in mind for future roles where your skills can make an impact. We focus on real connections and meaningful matches, so when the right opportunity comes, we’ll be ready to make it happen. Getsubstance.co Pte. Ltd. | EA License No: 24C2398

Making a difference: Digital Cheetah has provided cutting edge volunteer and member management solutions to some of the largest not-for-profits ( https://www.digitalcheetah.com/clients/) in the world for 24 years. We strive to create an exciting, challenging and rewarding work environment. Join a team of dedicated industry veterans with vast experience on the forefront of technology innovation to build software with a purpose. Description: This is a full-time, remote position open for immediate hire. As a member of our implementations team, you will work with external clients and internal team members to make a real difference for leading non-profits throughout the world. Following an agile methodology, you will manage the account relationship with clients through an interactive requirement gathering process, project planning, monitoring project workflow, and managing client expectations and scope. You will have exposure to a wide variety of roles, challenges, and technologies and will have the opportunity to learn best practice skills in an expanding company with numerous possibilities for personal and career advancement. Remote Position: Our team works remotely using Slack, Zoom, Microsoft Teams, JIRA, Confluence, and other collaboration tools. Job Responsibilities: Day-to-day project management to ensure on-time delivery by applying Agile theory, practices, and rules in a matrix-managed scrum environment. Manage internal and external communication, improves transparency, and effectively disseminates information between teams. Facilitate and perform requirements gathering and discovery for new projects. Build an efficient and trusting scrum environment with an emphasis on problem solving; facilitate discussion, conflict resolution, decision making, and getting the work done. Manage client expectations by building relationships; communicating project status and open issues; preparing reports; conducting planning and retrospective meetings; discovering future feature enhancements. Implement solutions by monitoring project progress; tracking action items; conducting design and implementation reviews; examining, researching, and resolving issues; escalating issues to designated personnel; identifying work process improvements. Assist in removing roadblocks, impediments, and assures work is proceeding according to schedule. Generate development tickets in JIRA for feature requests, bug fixes, and enhancements from our clients to our internal development team. Manage the UAT process with the client including troubleshooting UAT findings and working with appropriate resources to resolve them. Facilitate a seamless handoff to the product support team once a project launches. Participate in the following sprint ceremonies: Release Planning, Daily Scrum, Sprint Planning, Sprint Demo and Retrospectives. Provide product advice, best practice consulting, and product demonstrations to clients. Job Qualifications: Project Management, Client Relationship Management, General Consulting Skills, Presenting Technical Information, Technical Understanding, Teamwork, Problem Solving. Manage time well and handle multiple projects simultaneously. High attention to detail. Flexible and open to learning new things. Solid client communication required. Work well in collaborative team environment. Comfortable using technology and explaining it to others. Creative and efficient troubleshooting and problem-solving skills are a must. Familiarity with Agile development environment is a plus. Apply Online: https://www.digitalcheetah.com/client-liaison/

Location: Las Vegas, NV Expected pay amount: $25.00 USD Per Hour Schedule: Multiple shifts/schedules available Assignment length: 6 month rolling contract (no end date) Job description JHCareers is helping an innovative, on-demand autonomous ride-hailing company hire a TeleOperations Operator to support its growing fleet of autonomous vehicles. This role is critical in ensuring the smooth operation of self-driving technology by monitoring vehicles, providing remote assistance when needed, and contributing to the ongoing improvement of the TeleOperations system. As a TeleOperations Operator, you will be the “human-in-the-loop,” bridging the gap between autonomous driving systems and real-world scenarios that require intervention. This position is perfect for candidates with a strong technical aptitude, excellent situational awareness, and the ability to remain calm under pressure. Various Shifts Available: Hours: 10:00 AM - 6:30 PM OR 5:30 PM - 2:00 AM Days: Multiple Shifts Available As a TeleOps Operator, you'll: Oversee a fleet of autonomous vehicles in real-time, providing remote guidance when necessary to ensure safe operation. Take control of vehicles in complex scenarios, following strict safety protocols and regulatory guidelines. Assist in gathering performance metrics and reporting observations to improve system functionality. Work cross-functionally to provide feedback on TeleOps tools, usability, and overall system performance to enhance the operator interface. Follow company protocols and regulatory requirements to maintain high operational standards. Commitment: This is a full-time, 6-month ongoing contract position. It will be onsite and available to candidates who are local to the Las Vegas, NV area. Requirements Requirements Excellent driving history and no criminal history 2+ years of experience in operations, technical support, software testing, or a similar field Comfortable working with Windows and Linux operating systems; basic understanding of QA testing principles. Excellent written and verbal communication skills Willingness to work flexible shift hours Bonus Qualifications: Experience with QA testing or working in the autonomous vehicle industry Bachelor’s degree in STEM, analytics, or related field Basic understanding of data analysis to help build out and analyze metrics Strong familiarity with video game-style controls or simulation software. Benefits Benefits: Pre-tax commuter benefits Employer Subsidized healthcare benefits Flexible Spending Account for healthcare-related costs Employer covers all costs for short and long term disability and life insurance 401k package

Manufacturing Technology, Inc. Machine Control Software Engineer Job Label: Machine Control Software Engineer-2025 Are you a Software Engineer with in-depth programming experience in one programming technology?  Have you developed and maintained machine interface and machine control software? Are you looking for a consistently challenging opportunity with an industry leading, global manufacturing company that is thriving? For over thirty years, Manufacturing Technology, Inc. (MTI) has been combining sophisticated control systems with friction welding technology to create the world's leading automated friction welding equipment, friction welding technology and friction welding services. Our custom engineered solutions have served companies around the globe by solving their part joining and manufacturing problems in the most efficient way possible. Founded in 1926, Manufacturing Technology, Inc. (MTI) remains a family-owned South Bend, IN headquartered business which is currently operated by the 4th generation of the family.  MTI is the global leader in friction welding solutions with locations in the United States, United Kingdom, Slovakia and a majority-owned facility in India. Leveraging the outstanding MTI reputation and our strong customer relationships, MTI has developed a significant global presence as provider of critical friction welding solutions for Aerospace / Astrospace, Automotive, Military, Oil & Gas and Mining industries and boasts customers such as NASA, Boeing and large tier 1 automotive suppliers such as Rolls-Royce.  We are known as an independent, nimble, and fast responding partner for customized solutions. With over 250 global employees MTI generates over $40M in annual sales.  There are three main branches of the business: Friction Welding Machine Build, Resistance Welding in Europe and Contract Friction Welding.  If you would be new to South Bend, IN, please visit http://www.southbendin.gov to learn more about our vibrant and engaging community. MTI is a EOE/Affirmative Action and Drug Free Workplace. As a Machine Control Software Engineer for MTI, you will work with a multi-disciplined engineering team of Controls, Mechanical, and Fluid Power Engineers to provide a variety of machine control and machine interface solutions for industry titans that drive the world economy and lead technical advancements including: NASA, Honeywell, Boeing, Pratt and Whitney, and GE. This is an opportunity to bring together your years of experience and intimate programming knowledge to state-of-the-art, custom-engineered solid-state joining & welding solutions and equipment! Our Machine Control Software Engineer is based in South Bend, Indiana and has as a primary responsibility the development, documentation, integration and maintenance of control software for Friction Welding Machines. The software scope spans low-level device drivers through end-user HMI development and implementation.  An extensive background and demonstrated programming experience is necessary to interpret customer requirements and specifications and develop the technical requirement for the software and documentation needed.   This position designs and implements user interfaces and control software for manufacturing machinery.  This position also assists Controls Engineers as necessary with machine start-up, interface software commissioning, software de-bug and operational readiness of the machines.  Another key responsibility is the architecture and programming conventions of new software applications and active involvement in the improvement process for existing architecture and programming conventions.  Additionally, this position is relied upon to develop, advocate for and maintain programming techniques, standards, verification and validation methods. Therefore,  strong communications skills are critical in this role so that effective technical support to customers, Service Technicians and machine build and installation personnel is provided. Manufacturing Technology, Inc. (MTI) is an ISO 9001 registered company, we also provide contract services at our 65,000 facility in South Bend, IN.   This important role strives to achieve success by following MTI’s Core Values: Purposeful Innovation, MTI Family Company, Stellar Reputation, Customer Intimate, Supported Accountability, and An Environment Where You Are Expected to Contribute and Grow. Location: South Bend, IN The Challenge: MTI is a company in significant growth, and rapid development in terms of globalizing and becoming best in class. MTI is looking for driven, collaborative, and innovative people to help us achieve our goals. Job Type: Full-time                      This is not a remote position.  This position requires your onsite presence. Required Skills and Competencies   Experience with designing and developing WPF applications in the MS Visual Studio environment. Experience using XML within WPF applications in the MS Visual Studio environment. Experience with Industrial machine HMI development in a .NET framework environment. Strong background in object-oriented programming in a .NET framework environment. Experience with designing and specifying HMI software using UML. Experience with developing multi-threaded Windows applications. Experience with developing and interfacing C++ DLLs in .NET framework environment Strong working knowledge of streaming concepts. Experience with streaming using the of UDP protocol. Experience developing software deployment packages. Understanding of Distributed Real-Time Control Systems (DCS, SCADA)  Understanding of Hardware Abstraction Design and Implementation  Understanding of Motion Control of motors, actuators, etc.  Experience with Data Acquisition (DAQ, sensors, calibration, etc.)  Understanding of PLCs (functionality, communications, programming, tags, etc.)  Machine Networking (Ethernet, TCPIP, bus protocols (Modbus, Profibus, etc.), IoT, etc.)  Experience with Source Control using Subversion (SVN), GitLab Must have excellent communication skills Must possess good documentation methods and practices. The ability and willingness to learn new processes Must be eligible to work in the US permanently Must conduct oneself with the highest level of professional and ethical standards.   Preferred Skills or Competencies   Experience with Windows based Real-Time Graphics development Hydraulic controls experience MATLAB programming experience PLC programming experience Linux familiarity Data Acquisition systems programming experience Working knowledge of Signal Processing concepts and procedures. Working knowledge of PID Control fundamentals   Benefits: 401(k) matching Health Insurance: both High-Deductible HealthCare Plans and PPO available H.S.A. (for HDHP) Dental insurance Flexible working schedule Life insurance Paid time off, new hires receive 20 days per year 10 paid holidays Paid short term disability Continuing Education: Tuition reimbursement Vision insurance Employee Assistance Program Voluntary uniform service EV charging station for employees Schedule: Day shift To apply for this position or refer someone you know, please use our online interview system managed by HireMojo. Apply for this job https://app.hiremojo.com/mojo/ce/504921129/Manufacturing-Technology-Inc/Indiana/South-Bend/Software-Engineer?sourceType=9 Once you have completed the interview, your information will be forwarded to the recruiting team for decisions on next steps. Related Keywords: C, C++, WPF, VB, .NET Framework, .Net, programmer, software engineering, machine control, software engineer, machine diagnostic, heavy machinery, machine tools, HMI, flow charts, sequence of operations, controls, control systems, user interface, PLC

Engineer Solutions that Empower Students  Are you passionate about technology, troubleshooting, and making an impact in education? MasteryPrep is seeking a Technical Support Engineer to provide high-quality support to both internal teams and external users, ensuring seamless operations across our technology platforms. Join a team dedicated to using technology to empower educators and students nationwide. In this role, you will serve as a key technical resource for our customers, troubleshooting and resolving complex issues across full-stack web applications. You’ll use modern developer tools, databases, and reporting systems to diagnose problems, ensure smooth integrations, and deliver timely solutions. This hands-on position involves collaborating closely with development, QA, and product teams to reproduce and resolve defects, maintaining application stability, and driving continuous improvement. Success in this role requires both strong technical expertise and clear, empathetic communication, ensuring that every customer interaction leads to a reliable and positive experience. Key Responsibilities: Serve as the primary point of escalation for customers issues, addressing their technical inquiries and issues related to full-stack technologies. Provide timely troubleshooting and resolution of customer-reported bugs in web applications built with TypeScript and React. Diagnose and resolve database-related issues in PostgresSQL and Firestore, ensuring data integrity and performance optimization. Document, track, and escalate customer-reported bugs using Gitlab. Collaborate with development teams to reproduce, diagnose, and resolve software defects Lead maintenance engineering. Work closely with cross-functional teams, including development, QA, and product management, to resolve complex technical issues. Communicate effectively with customers, providing updates on the status of their requests and issues in a clear and timely manner. Gather feedback from customers to improve the support process and contribute to product enhancements. About MasteryPrep Nearly 90% of low-income students graduate high school without a college-ready ACT or SAT score. MasteryPrep’s mission is to level the playing field in education by offering the most effective test preparation available – made accessible to all students.  Through more than 10 successful years of partnering with school districts and institutions on college readiness services and resources, MasteryPrep has surpassed one million students served since the company’s founding in 2012.  MasteryPrep increased its student outreach by 70 percent in 2021 and is ranked among the Inc. 5000 “Fastest Growing Companies,” featured by “Entrepreneur 360,” and selected among the “Growth Leaders” by Louisiana Economic Development. Requirements Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience) 2+ years experience as a full-stack engineer Strong knowledge of Google Firestore, PostgreSQL, TypeScript, JaveScript, and React Experience with SSO,  specifically with Security Assertion Markup Language (SAML) protocols Proficient in integrating Learning Tools Interoperability (LTI) standards  Skilled in integrating with Student Information Systems (SIS)  Familiarity with rostering and integration services in education technology (e.g., Clever, ClassLink, Schoology) Excellent problem-solving and troubleshooting skills Ability to work independently and as part of a team in a fast-paced environment Strong communication and collaboration skills Familiarity with compliance standards such as FERPA, COPPA or PCI DSS preferred Knowledge of secure coding practices and application security testing techniques preferred Benefits $75,000-$85,000 starting salary based on qualifications  Opportunity to work with cutting-edge technologies in a collaborative environment Flexible work hours and remote work environment Professional development opportunities and reimbursement for certifications and training  Company-sponsored social events and team-building activities Employee benefits eligibility (health, disability, AD&D, life insurance) Matching 401k Paid time off Generous paid holidays