Computer feel service technician (Bost Greater boston area and point sw)

At Cimbali Group, we support some of the world’s finest coffee equipment through expert technical training, dedicated customer service, and high-impact field support. We’re currently looking for a Technical Service Trainer to join our team. This role reports directly to the Director of Service. We support some of the world’s finest coffee equipment through expert technical training, dedicated customer service, and high-impact field support. . What We’re Looking For Solid electronic background with knowledge of espresso machines and grinders Service mindset with strong communication skills—verbal, written, and relational Ability to analyze, report, and respond to technical performance data Comfortable training others and supporting equipment in the field Microsoft Office proficiency; CRM/helpdesk experience preferred Self-driven, adaptable, and ready to contribute to a collaborative team Availability for domestic travel; valid driver’s license and passport Bonus: barista experience or coffee industry knowledge The main responsibilities will include: Delivering technical training on our full product portfolio (traditional espresso, super-automatics, grinders) Supporting sales, installations, and service escalation visits across North America Managing warranties and coordinating preventative/predictive maintenance plans Maintaining strong relationships with distributors and service partners Troubleshooting remotely via phone and support platforms Tracking activities, warranties, and performance data in our CRM/helpdesk tools Attending trade shows, conferences, and industry events as needed (30% to 50% travel monthly) Why Work With Us? Competitive salary ($65K–$75K+ depending on experience) Health benefits, 401(k), and paid vacation/holidays Opportunities to travel and train with our international HQ team Exposure to cutting-edge coffee tech—and yes, plenty of great espresso A chance to help shape the service experience in a fast-growing organization

Join Summus, where we’re not just innovating, we’re revolutionizing the health journey!  We’re on the lookout for outstanding, authentic, and accountable humans to join our dynamic team at Summus in the role of RSO Account Manager within our Operations department. This is a fully remote position based on the West Coast (U.S. Pacific Time Zone). Imagine a world where families swiftly connect with top-tier doctors for any health query. At Summus, our cutting-edge clinical navigation and specialty care model simplifies the healthcare landscape, guiding our members through every twist and turn of their health journey. We’ve attracted the world’s best physicians across 120+ specialties, placing trusted doctors at the heart of all health decisions, driving better and more cost-efficient outcomes for families and employers alike. Our comprehensive programs support members in areas of cancer, musculoskeletal, women’s health, and cardiometabolic health. We believe that timely access to expert medical guidance leads to better decisions and fundamentally improves health outcomes. Our platform offers employers and consultants a straightforward, powerful solution that empowers employees to make informed, potentially life-changing health choices, backed by measurable outcomes. Health plans gain immense value from Summus by accelerating access to high-quality specialists, enhancing member satisfaction, and optimizing network utilization, especially in value-based care models. Our technology, trusted by leading US health systems, ensures seamless implementation and global scaling of our specialty care and peer-to-peer programs, all supported by robust data analytics and reporting capabilities. From e-consults to curbside consults, Summus creates a trusted community where primary care providers and community specialists collaborate effortlessly with experts across diverse specialties. Our powerful technology platform centers real human connection in the member experience, ensuring doctors are integral to every healthcare decision. Summus supports families with medical record collection, curation, and secure storage, all within the Summus platform. Ready to revolutionize clinical navigation and drive transformative change in healthcare? Apply today and become part of our passionate team of Summies, dedicated to connecting patients, caregivers, families, and physicians with top-tier medical expertise anytime, anywhere. Job Summary Our mission at Summus is to bring the human connection back to health care, and to accelerate speed and access to high-quality expertise to allow people to make better, more informed medical decisions. Provide summary of role. We are seeking a remote West Coast (U.S. Pacific Time Zone) based experienced individual to join our team as a RSO Account Manager. In this role you will  serve as the primary liaison between hospital system clients and internal teams, ensuring seamless communication, efficient project execution, and strong client partnerships. This role manages client implementations, ongoing support, and quarterly business reviews while driving operational excellence through documentation, reporting, and process improvement. With a focus on healthcare client success, this individual will balance strategic relationship management with hands-on project delivery. This is a West Coast based (U.S. Pacific Time Zone) fully remote position. Responsibilities Serve as the primary point of contact for hospital system clients, fostering strong relationships and clear communication between clients and internal teams Respond to client inquiries and manage escalations, driving swift resolution in partnership with cross-functional teams to maintain satisfaction Plan and facilitate client meetings, including regular check-ins, ensuring agendas are clear, discussions are focused, and outcomes are actionable Oversee client implementations, coordinating project plans, timelines, deliverables, and documentation to ensure seamless onboarding and adoption Maintain comprehensive documentation and shared resources for client activity, updates, and deliverables to ensure alignment and transparency Send, track, and manage data files with accuracy, security, and timeliness Partner with internal teams (Operations, Clinical, Product, Data, etc.) to execute on client needs and deliver successful outcomes Develop and maintain standard operating procedures (SOPs) and workflows that support scalable project management and operational excellence Prepare and deliver reporting and presentations for clients, highlighting progress, value delivered, and key initiatives Proactively identify opportunities to optimize processes, enhance client experience, and strengthen relationships Stay current on industry trends and remote healthcare advancements, applying insights to improve programs and client delivery Requirements 4 years of professional experience in a client-facing account management, project management or client success roles plus a Bachelor’s degree Experience in a health-related industry or hospital system a plus Proven ability to manage multiple stakeholders, balance competing priorities, and maintain attention to detail Experience facilitating client meetings and managing cross-functional projects Strong communication, organization, and problem-solving skills Passion for creating exceptional client experiences in healthcare Strong interest in the intersection of client service, project operations, healthcare, and technology Ability to work independently and as part of a team Comfortable working with data files, documentation, and reporting tools such as HEX, Tableau or Microsoft Data BI West Coast based location (U.S. Pacific Time Zone) required If you don’t check every box but see yourself contributing to our team of talented individuals, we want you to apply. We seek to engage with smart, authentic individuals who want to make a meaningful difference in healthcare. Benefits Medical, dental, and vision insurance for you and your dependents 401(k) with company match (Traditional & Roth) Company-paid life, AD&D, and disability coverage Optional supplemental life insurance FSA and HSA options Paid parental leave for all caregivers Complimentary access to the Summus platform for you and your loved ones Unlimited PTO + paid holidays, sick time, bereavement, and a Volunteer Day Off Flexible, team-first culture with remote or hybrid work depending on role At this time, we are unable to provide sponsorship or visa assistance for candidates. Only applicants who are authorized to work in the United States without requiring sponsorship are eligible to apply. Salary range is $75,000 - $85,000 annually, plus bonus target depending on experience.

HDOnTap.com provides professional live streaming services for wildlife, tourism, and hospitality partners worldwide. XStreamDesigns.com designs and manufactures rugged outdoor camera enclosures and accessories for demanding environments. We are looking for a versatile and mechanically inclined Shop, Assembly & Support Technician to join our team and support both companies. This role combines technical support, hands-on fabrication, and field installation work in a fast-paced, innovative environment. Key Responsibilities 1. Streaming Support Services -Provide first-level support for live streaming systems, cameras, and related hardware. -Assist clients with troubleshooting connectivity, networking, and streaming issues. 2. System Builds & Installations -Assemble and configure off-grid solar systems for remote deployments. -Install and configure IP cameras, solar systems, and networking hardware on-site and in the shop. -Support field deployment and service trips as needed. 3. Technical Setup & Configuration -Configure IP networking, wireless systems, and solar controllers. -Test and integrate camera hardware with streaming servers and software. -Perform soldering, wiring, and electrical assembly for DC power systems. 4. Shop & Warehouse Operations -Assemble and quality-check X Stream Designs enclosure systems. -Manage inventory of parts, tools, and hardware. -Maintain an organized and efficient warehouse and work area. Desired Skills & Qualifications 1. Mechanical Aptitude: Strong hands-on skills with tools, assembly, and fabrication. 2. Networking Knowledge: General understanding of IP networking concepts (IP addresses, routers, switches, wireless). 3. Computer Literacy: Proficient with Windows MacOS and Unix; ability to learn new software and skills quickly. 4. Electrical Skills: Experience with DC power systems, wiring, and solar setups. 5. Soldering & Fabrication: Comfortable soldering wires and connectors; ability to fabricate small parts as needed. 6. Problem Solving: Self-starter with the ability to troubleshoot, think critically, and adapt. 7. Physical Readiness: Comfortable working in shop and field environments, including lifting equipment and working outdoors. Preferred Experience (Nice to Have) 1. Experience with IP cameras, streaming hardware, or AV systems. 2. Knowledge of solar charge controllers, inverters, and battery systems. 3. Prior work in fabrication, electronics assembly, or warehouse management. 4. Comfort working on ladders, rooftops, or outdoor environments during installations. What We Offer - Competitive pay based on experience. - Hands-on training with unique technology (live streaming, IP Networking, Off-Grid Solar, and Camera & Audio Systems). - Opportunity to work on exciting projects across wildlife, tourism, and technology. - Collaborative small-team environment with growth potential.

Datacenter Hardware Technician Marble, North Carolina (100% onsite) - FYI - this position wouldn't start until early December 2025. We can provide relocation assistance. This will be first shift however it will occasionally rotate (8 hours per day, 40 hours a week). Must be flexible to work varying shifts. Salary: 80-90K (pending experience) Overview: We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment. This role involves hands-on hardware troubleshooting, repairs, and installations (rack and stack), with a focus on maintaining uptime and efficiency. The ideal candidate is detail-oriented, physically capable, and comfortable working onsite within a team-based datacenter setting. Key Responsibilities: Hardware Maintenance & Repair: Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware. Ticket Management: Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner. Troubleshooting & Diagnostics: Identify and resolve hardware issues using knowledge of server architecture and components. Customer Service & Communication: Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations. Physical Datacenter Work: Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment. Team Collaboration: Work closely with fellow technicians and other departments to meet deployment and maintenance goals. Quality & Precision: Ensure all tasks and repairs are performed to a high standard of accuracy and reliability. Additional Information: Must be a US citizen. This position requires 100% onsite presence in Marble, NC Shift is expected to be first shift, but will probably rotate often. Must be able to work varying shift. Role involves physical labor in a dynamic datacenter environment Requirements Dell Server Expertise: Proven experience racking, stacking, and servicing Dell servers in a datacenter setting. Break/Fix Proficiency: Hands-on experience diagnosing hardware issues and performing part replacements. Troubleshooting Skills: Strong problem-solving abilities and technical insight into server operations. Customer Focus: Excellent communication skills with a professional, customer-first approach. Physical Capability: Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed. Detail-Oriented: Committed to delivering high-quality work with strong attention to detail. Preferred Qualifications: Experience with Nvidia GPUs/NICs Basic understanding of networking concepts and troubleshooting Ability to read and interpret Linux logs for diagnostics Nice-to-Have Skills: Familiarity with the Linux command line (CLI) Exposure to RoCE (RDMA over Converged Ethernet) networking Benefits Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. A TRICARE Supplemental Medical Insurance plan is also available.  Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. We offer a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment. About PGTEK: PGTEK is a true consulting organization dedicated to helping clients achieve their business and technology objectives utilizing our decades of experience and business relationships. PGTEK invests in the educational advancements of our staff by providing the necessary resources to complete Professional and Business Certifications. Our company is our people, and we treat them like family.  EOE, including disability/veterans.

Espresso Equipment Sales and Service is seeking a skilled, detail-oriented Espresso Machine Service Technician to join our growing team. This role includes servicing, repairing, and maintaining commercial espresso machines, brewers, and grinders. Technicians travel to customer locations throughout Northwest Ohio and Southern Michigan for on-site repairs, preventative maintenance, installations, and diagnostics. This is a customer-facing role that requires technical knowledge, a professional attitude, and a commitment to providing exceptional service. Key Responsibilities: Diagnose and repair espresso machines, grinders, and brewers (various brands/models) Perform routine preventative maintenance and calibration Install and set up new or refurbished equipment, including water line connections Provide technical support and training to customers on equipment use and maintenance Create and enhance relationships with customers by offering optimal service and support Document all service visits, repairs, and parts used accurately Maintain a clean, organized workspace at job sites and in the company vehicle Manage service tools and parts inventory in assigned service vehicle Communicate clearly and professionally with customers and team members Stay current on manufacturer guidelines, equipment specs, and technical certifications Qualifications: Mechanical or electrical repair experience preferred (appliances, HVAC, plumbing, vending, etc.) Plumbing experience is strongly preferred Experience with coffee or espresso equipment is a plus, but not required—willing to train the right candidate Strong troubleshooting and problem-solving skills Valid driver’s license and clean driving record Excellent customer service, communication, and time management skills Professional, self-motivated, and detail-oriented Benefits: Competitive pay based on experience On-the-job training and technical certifications Company service vehicle, tools, and uniform provided Opportunities for career growth in a specialized field Supportive, team-oriented work environment To apply: Please email a brief cover letter and resume.

MS2 is a national leader in transportation data management and analysis and has the largest traffic count database in North America. More than 270 agencies in 31 US States, and 3 Canadian Provinces, including 28 state Departments of Transportation, are using MS2 software to manage their transportation data. MS2 is located in the beautiful city of Ann Arbor, Michigan, the home of high-tech industries and the University of Michigan. Residents of the city enjoy beautiful parks, mature neighborhoods, amenities of the Huron River (a state-designated Natural River) and easy access to downtown Detroit or to colorful “Pure Michigan” woods and waterways. MS2 is a friendly, open, team working to support our clients' software needs. Employees work on a variety of tasks and are given a high degree of responsibility. We offer an excellent environment for transportation professionals. MS2 offers a competitive compensation and benefit package. We're building the next generation of Transportation Data Management Systems and we need your help! We're a small team and you'll have an opportunity to make a big impact. Position Description MS2 is looking for a Software Project Manager to manage the development of innovative software and data analytics for transportation planning and traffic engineering. An MS2 Software Project Manager will be responsible for concurrent projects and is expected to actively work with our clients. The position is open to professionals with software project management experience. Candidate must possess excellent verbal and written communication skills and be able to relate to clients and staff in a professional, thoughtful, and pleasant manner. Candidate must be able to effectively and professionally represent MS2 at meetings or other public forums. Being an active member of a professional organization is a plus. Candidate must be flexible to do assignments as necessary. This is a full-time position. Occasional, overnight travel is required (estimated at 1-2 times per year). Responsibilities: Project Management (approximately 60%) Manages assigned IT projects to ensure adherence to budget, schedule and scope of project. Be the main interface to MS2’s software engineers, the clients and internal leadership and be responsible for software project deliverables Build project schedules, and provide ongoing project plan/status reporting for weekly staff meetings Make decisions and communicate trade‐offs and risks; drive key decisions across projects Prepare documentation such as requirements and user manuals Drive collaboration across teams and advance project goals Carefully track project deadlines and work closely with MS2 development to meet timelines Contribute to improvement and ongoing refinement of software development lifecycle processes Contribute to technical and cost proposals Coordinate tasks, milestones and availability of project resources Facilitate discussions with both client and internal users and document specifications. Effectively communicate to MS2 development client requests, ideas for new software modules or ideas for user interface improvement Perform quality assurance for system enhancements. Frequent communication with clients Subject Matter Expert (approximately 30%) Conduct methodology research to help guide new software features or solutions Develop solution technical concepts based on an understanding of the data management needs of our clients Business Development (approximately 10%) Work with Business Development Manager to grow MS2 in new market areas. Attend professional conferences as directed to represent MS2. Cross‐sell other MS2 products and services to existing clients Requirements Associate’s or Bachelor’s degree in Engineering, Information Systems, or related field 3 or more years experience as a Project Manager, or similar role Highly proficient in Microsoft Word, Excel, PowerPoint & Project Excellent writing skills, as well as outstanding proofreading skills Excellent attention to detail – gets it right the first time Experience with the full software development life cycle (SDLC) Well organized self-starter with strong project management skills who can independently move projects forward, prioritize tasks, and meet deadlines Preferred: Project Management Professional (PMP) certification Membership in related professional organizaion(s) Previous experience with Software-as-a-Service (SaaS) model Previous experience in transportation planning or traffic engineering Benefits We offer a competitive salary and benefits package. We promote a strong work/life balance at MS2. We encourage our employees to pursue their professional interests and take ownership of projects from start to finish. You’ll be working with big data and cloud-based solutions using the latest technologies as part of a fun and energetic team. We get along so well, we even have regular nights out and company sponsored dinners to celebrate our successes! It’s a great place to work. Salary: $70,000-$115,000, to be determined based on the candidate’s individual skills and experience. Benefits: Participation in the MS2 annual bonus program 401(k) w matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Referral program Disability insurance Vision insurance We Want You to Be You at MS2: At MS2 a diverse, inclusive, and equitable workplace is one where all employees, whatever their race, gender, color, ethnicity, national origin, age, sexual orientation or identity, education, disability, religion, or veteran status, feel valued and respected. We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our departments and programs. We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard. MS2 is committed to maintaining a welcoming environment with equitable treatment for all, and we strive to: Provide a working environment where all employees feel safe, comfortable, and valued. See diversity, inclusion, and equity as connected to our mission and critical to ensure the well-being of our staff and the agencies we serve. Examine and dismantle any inequities within our policies, systems, programs, and services, and continually update and report our progress to our employees. Explore potential underlying, unquestioned assumptions that interfere with inclusiveness. Encourage company-wide thinking about how systemic inequities impact our organization’s work, and how best to address that in a way that is consistent with our mission. Help to challenge assumptions about what it takes to be a strong leader at our organization, and who is well-positioned to provide leadership. Practice and encourage respectful and transparent communication in all interactions. Commit time and resources to expand more diverse leadership at all levels of our organization. Lead with respect and tolerance. We expect all employees to embrace this notion and to express it in workplace interactions and through everyday practices. MS2 wants every employee to feel our commitment to showing respect for everyone, and we encourage open communication that enables each person to be their best self. MS2 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Hybrid Work We require you to work in the office generally at least one day per week. This is not a fully remote position, but we may provide relocation assistance to successful candidates.