Technical Support Specialist (Remote)

Qualification & Testing Technician Location: HQ — Vista, California (On Site) Employment Type: Hourly, Full-Time About Protectli Protectli designs, builds, and supports small form factor computers and network appliances trusted by customers worldwide. At our sites, we assemble and ship products with a focus on quality, reliability, and customer satisfaction. The team at headquarters is in charge of the design and testing of our products and provides support to our sites in the US, Canada, and EU. Our team values collaboration, adaptability, and attention to detail in a hands-on environment. Role Overview We are seeking a highly detail-oriented Computer Qualification & Testing Technician to join the HQ team. In this role you will be responsible for executing and documenting qualification tests (hardware + software) that measure our products’ performance, reliability, and compatibility, and to verify that they meet the required standards. You’ll work closely with the Product Development and Software & Systems teams to identify issues early and help maintain our product quality and stability. Key Responsibilities Plan, set up, execute, and document hardware qualification tests for devices such as mini-PCs, RAM modules, SSDs, etc. Perform software/firmware compatibility, performance, and stress testing (boot-up, OS installation, firmware upgrades, driver compatibility, etc.) Maintain and follow detailed test procedures; ensure all steps are reproducible and traceable. Log all test results, failures, anomalies; determine root causes when possible. Use diagnostic tools, measurement equipment, and test benches to gather data. Work with Product Development and Software & Systems teams to reproduce issues, verify fixes, and update test suites accordingly. Maintain test hardware, OS images, and software tools, ensuring they are properly versioned. Assist with improving and optimizing test processes, tools, and documentation; suggest enhancements. Participate in design reviews or new product qualification phases. Assist in defining test requirements and criteria with cross-functional teams. Ensure test environment safety, integrity, and cleanliness; manage hardware lifecycle (aging, wear-out, etc.). Requirements Very strong attention to detail; ability to follow and write procedural steps precisely. Solid understanding of computer hardware: mini-PCs, RAM, SSDs, motherboards, storage, etc. Basic computer skills (Google Workspace, MS Office, or similar). Experience with software/firmware: OS installation/setup, firmware flashing/upgrading, driver issues. Ability to do basic troubleshooting when needed and escalate appropriately. Good documentation skills: maintain and update test plans, writing clear reports, logging defects. Experience using test & measurement tools (multimeters, chip flashing tools, perhaps oscilloscopes, or other diagnostic tools is a plus). Ability to manage multiple test setups simultaneously, maintaining consistency. Strong verbal and written communication skills. Ability to lift up to 40 lbs. and stand for extended periods. Authorized to work in the U.S. Availability to work on site in Vista, California Monday through Friday from 8 AM to 5 PM. Flexibility to work overtime hours or off-hours as needed with proper compensation. Preferred Qualities Prior experience in hardware qualification, reliability testing, or QA in a similar product domain. Familiarity with version control of firmware/software. Experience with automated testing and/or scripting. Knowledge of standard testing tools for SSDs, RAM, thermal/voltage stress, etc. Background in cross-platform OSes (e.g. different Linux distros, Windows) and firmware/BIOS navigation and configurations. Interest in IT, networking, or open-source systems. Ability to work independently with minimal supervision. Compensation & Benefits Hourly pay commensurate with experience between $20 - $35 per hour. Opportunities for professional growth: working with multiple teams, exposure to product design, possibly moving into senior test/qualification roles. Eligible for full-time benefits package upon meeting employment requirements: Paid holidays and sick time Medical, dental, vision, and life insurance 401(k) with company match Opportunity to convert to salary and receive paid vacation Company perks including: Company-sponsored lunches 3 days per week Education & professional development reimbursement programs Sabbatical program after 5 years of continuous full time employment Why Join Protectli? This role is critical in Protectli’s mission to deliver reliable, high-quality hardware. Qualification & testing help catch and fix issues before customers see them, reduce returns, ensure firmware and OS compatibility, and build confidence in our products. If you take pride in precision, enjoy figuring out how things break (or could), and want to contribute to both hardware and software sides of product quality, this is the place for you.

Modern Construction Services specializes in the renovation and commercial construction of warehouses, distribution centers, retail, business offices, restaurant, and healthcare related properties. We’re looking for a Traveling Construction Superintendent to join our team and take charge of projects across the U.S. In this role, you’ll partner closely with Project Managers to lead commercial construction projects, ensuring they’re delivered on time, on budget, and up to spec. You’ll be the boots on the ground, providing leadership, solving problems, and getting your hands dirty when needed. This role involves significant travel to various site locations within the United States. $75,000 - 120,000 annual salary, depending upon experience. This salary range reflects a scale from a competent early-career superintendent to a highly experienced, leadership-level superintendent who adds strategic value to the organization. In addition to the base salary, the position offers a quarterly bonus incentive program and annual profit sharing. This position can be filled as direct hire (W2) or as contract (1099). The ideal candidate will be an individual who thrives in dynamic environments and enjoys seeing projects come to life across the country. Responsibilities: Organize daily activities based on priorities and plans, making necessary adjustments in response to weather changes, supply arrivals, and personnel shifts. Oversee the on-site construction team, tackle any challenges that arise, and offer hands-on support and expertise to keep the project on schedule. Swiftly and amicably resolve any conflicts or miscommunications that may occur on-site. Uphold and promote high-quality standards throughout the project. Actively identify any discrepancies in construction progress and communicate these to the project team, collaborating for a timely resolution. Facilitate daily safety meetings, stressing the importance of safe tool, machinery, and equipment usage, which includes providing training on safety gear, helmets, and compliant work practices as per OSHA standards and company policies. Keep a daily log of activities on the job site and submit it regularly. Recognize work areas that fall outside the scope of subcontracts and assist the Project Manager in generating accurate change orders. Foster and maintain strong relationships with subcontractors and contractors alike. Monitor subcontractor compliance with agreed scopes of work, issuing notices of non-compliance when necessary. Ensure the job site is kept clean and organized at all times. Identify and complete any punch list items efficiently. Engage in and assist with hands-on construction tasks utilizing industry standards and tools. Requirements In-depth understanding of the construction process, safety protocols, and industry best practices related to job sites. Practical experience across various trades, including but not limited to drywall installation, carpentry, and painting. Proven ability to work autonomously with minimal supervision. Ability to interpret and build according to drawings, specifications, and other documents across multiple construction divisions. Understanding of the full project lifecycle, including estimating project costs, preparing competitive bids, and managing procurement processes to ensure timely and cost-effective delivery of materials and subcontractor services. Regular use of project management software is essential, including programs like Procore, Bluebeam, JobTread, MS Outlook, SharePoint, Excel, and Word. Exceptional written and verbal communication skills complemented by strong interpersonal abilities. Fluency in English (both written and spoken) is required; bilingual proficiency in Spanish is an added advantage. A minimum of 5 years of experience in the commercial construction sector is necessary. At least 3 years of experience as a construction foreman is required. Experience of 2+ years with Procore is highly preferred. Live-site experience is strongly desirable. OSHA 30 Certification is strongly preferred. Having First Aid and CPR Certification is strongly preferred. Education: High School Diploma Required. Diploma or Certificate in a trade preferred. Physical Demands: Must possess the physical mobility to work in field and office settings and use standard office equipment, including a computer, cell phone, and tablet; and to operate a motor vehicle and travel to various job and meeting sites. Benefits Quarterly bonus incentive plan, contingent upon meeting a quarterly performance goal. Annual profit sharing. Use of a company vehicle for work-related travel or mileage reimbursement for personal vehicle use. Per Diem and lodging provided during extensive travel. Annual profit sharing. Medical, vision, and dental. Flexible Spending Account (FSA), Health Saving Account (HSA). Employer-paid Basic Term Life Insurance, Short- and Long-term disability insurance. Voluntary supplemental life insurance. 401(k)

Tech Support Specialist We invite you to join our team as a Tech Support Specialist in the merchant services space. This career opportunity will have a Monday-Friday schedule and is located at our office in Studio City. The scheduled hours for this position are 12:30 pm - 9:00 pm, after an initial training period of 2 - 4 weeks. The training period hours are 9:30 am - 6:00 pm. We are looking to hire a full-time employee, someone who is coachable, eager to learn and assist others, and will be with our company for the long term. We are looking for someone ambitious, friendly, optimistic, and always eager to learn and help. IDEAL CANDIDATE: Be an independent self-starter with the ability to prioritize and self-manage Be detail-oriented Be able to offer an excellent customer service experience Have an upbeat optimistic attitude Have reliable transportation to and from work Work great in a team environment Have excellent communication skills ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide technical support to clients by troubleshooting and resolving hardware and software issues. Create and maintain detailed logs of support requests and resolutions. Assist clients with setting up and configuring hardware and software systems. Respond to client inquiries via phone, email, or in person in a timely and professional manner. Collaborate with other team members to ensure technical issues are resolved efficiently. Document technical procedures and user guides for clients. Perform routine maintenance and updates on client systems. Install and configure new technology for clients, including hardware, operating systems, and software. Provide training to clients on new systems and technologies. Stay updated with the latest technology trends and advancements in the industry. Assist with special projects that require technical expertise. Ensure data security and privacy protocols are followed. REQUIREMENTS: Proven experience as a Technical Support Specialist or similar role Strong knowledge of computer hardware, software, and operating systems Excellent problem-solving skills and ability to troubleshoot technical issues Familiarity with remote desktop applications and help desk software Excellent knowledge of MS Office (Word, Excel, etc.) Basic understanding of networking and database management Good command of English both oral and written and customer service skills Great attention to detail High school degree PLEASE SUBMIT YOUR RESUME AS A PDF - all other file types will not be looked at.

The Assistant Project Manager leads work alongside our Project Operations and Field Management to foster great client relationships, develop our employees, and oversee the safe construction of high quality, profitable, and on schedule projects. Essential Duties and Responsibilities Lead by example in adherence to Quality and Safety Programs Communicate productively with clients’ regarding overall project status updates as needed with assistance from PM Comfortable leading Internal, Client and Subcontractor meetings, providing meeting minutes and follow ups as needed Familiarize themselves with all requirements and exhibits of the EPC contracts Maintain internal trackers for quantity and production tracking Assist PM with all necessary finance functions such as: client billings, project forecasting, risk analysis, vendor/subcontractor payments, change management, and self perform analysis. Participate in CPM schedule reviews and maintain schedules to ensure timely completion of all milestones. Collaborate with project controls to identify critical paths, flag delays, and adjust resources. Assist PM in procurement process, scoping, and contracting of subcontractors and vendors. Responsible for management of subcontractors and vendors, including but not limited to; contract management, change management, notifications regarding Quality or EHS deficiencies and weekly subcontractor meetings. Employee actively promotes and encourages company culture onsite Assist PM in pre-EPC bid estimates Assist with initiatives such as mentoring, training, onboarding and conducting interviews Responsible to train field engineers and less experienced employees Conduct interviews when requested Financial responsibility for assigned vendors, subcontractors, or self-perform activities Fosters positive and productive meetings between internal teams This position is field based at our project construction sites Requirements Bachelor’s Degree in Construction Management, Renewable Engineering, Engineering or a related field 1-3+ years of relevant construction industry experience, with progressively greater responsibility Successfully led and managed complex project or portfolios valued at $5+ million Experience leading, motivating and managing various project team sizes, including internal and external resources, while holding team members accountable Experience with successfully leading projects to on-schedule and within budget completion Experience with project start-up meetings, project drawings, project execution plans, and subcontractor and vendor buyouts Ability to read, understand and interpret contract, subcontracts, and purchase orders Success in managing subcontractors and developing and executing project changes Familiar with developing accurate cost to complete estimates, costing and pricing Change Orders, and maximizing profits Strong proficiency in Word and Excel and a working knowledge of Microsoft Project and Bluebeam (or similar) Excellent teamwork, communication, and people skills are essential Solid time management skills with the ability to multi-task and work in a fast environment Must have a valid driver’s license Ability to travel and/or temporarily relocate to project construction sites every 3-12 months throughout your region of the United States * All applicants who receive a conditional offer of employment must take a pre-employment drug test and receive a negative result as a condition of hire. * An offer of employment is conditional upon complying with CS Energy's requirements including, but not limited to signing a separate disclosure and consent form prior to any background check. * Applicants must be authorized to work in the United States on a full-time basis *The State of New York requires CS Energy, LLC to include a reasonable estimate of the salary range for this role. A reasonable estimate of the range for this role is $90,000.00 -$125,000.00. Starting rate of pay may vary based on various factors, including, but not limited to an individual's experience and expertise. Certain roles are also eligible for bonuses, subject to CS Energy’s discretion and based on factors such as individual and/or organizational performance. * CS Energy does not accept unsolicited resumes from individual recruiters and/or third parties in response to our job postings. Any unsolicited resumes become property of CS Energy and we reserve the right to pursue and hire any such candidate ABOUT US CS Energy is an industry-leading engineering, procurement and construction (EPC) renewable energy company that develops, designs and builds optimized solar, energy storage, and emerging energy projects. CS Energy has successfully designed and installed over 2 GW of solar and 650 MWh of energy storage projects across the United States. Owned by American Securities, a leading US private equity firm, CS Energy leverages strong relationships with solar developers, IPPs, utilities, off-takers, suppliers, and landowners to help our customers streamline the project development process, lower project costs, and create value for all stakeholders as a trusted long-term partner. CS Energy has achieved its success through attracting and retaining highly talented and motivated individuals who are passionate about the company’s success. We recognize the value of diversity and are committed to protecting, training, enriching, and empowering our team members as they grow their careers in the renewable energy space.   We work hard, are mindful of our social and environmental responsibilities, and continuously give back to our local communities. Our commitment is based on the following principles: safety, quality, integrity, collaboration, expertise, and diversity. We are proud to be continually awarded as a great place to work by nationally recognized programs based on employee feedback. Benefits CS Energy provides great benefits to our valued employees. Competitive Salaries Discretionary Bonus Program Field Weekend Pay Program Project Incentive Bonus Program (based on position eligibility) Per-diem Program for Field Employees ((based on eligibility) Vehicle Allowance & Gas Card Program (based on position eligibility) 401K Programs with Employer Matching Medical & Dental Benefits (Plan options 100% paid by employers), and Vision Plans Access to HSA with Employer Contribution Paid Referral Program Access to FSA - Health & Dependent Care Access to Short Term Disability Employer Paid Life Insurance Paid Time Off & Holidays Paid Parental Leave Program Volunteer Time Off Student Loan Benefit Program CS Energy does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. CS Energy is an equal opportunity employer.

We are a fast-growing technology integration company specializing in smart homes and commercial automation. We are looking for a motivated Technician to join our team. Main tasks include installing wiring, smart devices, and low-voltage systems (audio, video, networking, automation, and access control). Experience with wiring and power tools is required. If you are proactive, responsible, and passionate about technology, this is the place for you. Spanish speakers are welcome. English is important. Having a car is mandatory.

Company Profile    At Sand Cherry Associates, we excel in the design and delivery of strategic customer-centric initiatives through digitally native, data-empowered solutions.  Our client’s confidence in us is centered on exceptionally skilled, high-energy talent working with the support of the full Sand Cherry team.  Finding the right match for this role is a critical aspect of continuing that success.     Overview  We are seeking an experienced Technical Project Manager for a Denver based Client’s data team. This role will work closely with stakeholders to support reliability analytics across our network. This role will apply non-machine-learning analytical techniques to data, answer defined business questions and transform findings into actionable insights. This Technical PM will collaborate with management to scope problems, pull and analyze data, and deliver clear, compelling presentations to a variety of internal audiences. This is a long-term consulting engagement, and qualified candidates must be able to work in office in Denver, CO. Candidates that live outside of Denver metro area will not be considered for this role. Responsibilities Problem Definition ·       Partner with management to clearly define scope. ·       Apply cable/telecom industry knowledge to understand issues and relevant datasets. ·       Develop analytic approach plans in alignment with business objectives.   Data Acquisition & Preparation ·       Extract data from data warehouses using SQL and prepare analyses in Excel or BI. ·       Leverage reporting tools to create visualizations, tables, and pivot reports. ·       Monitor data quality and proactively identify potential assumptions or issues.   Data Analysis ·       Apply core statistical and analytic methods, including correlations, exploratory visualization, and statistical validity. ·       Recognize and mitigate issues such as correlation vs. causation, confounding, regression and selection bias. ·       Ensure accurate application of measurement units and derived metrics.   Storytelling & Presentation ·       Assemble findings into a cohesive narrative supported by clear figures and charts. ·       Present in PowerPoint, with attention to formatting, readability, and detail. ·       Seek feedback and review, presenting with clarity, efficiency, and sensitivity to organizational dynamics. ·       Synthesize findings into cohesive narratives supported by clear visuals. ·       Develop and deliver professional PowerPoint presentations tailored to technical and business audiences. ·       Solicit feedback and present results with clarity, efficiency, and sensitivity to organizational context.   Requirements Requirements ·       Bachelor’s degree in Data Science, Statistics, Engineering, or a related field. ·       5+ years of experience in project management, data analytics, and/or data analysis. ·       Industry experience strongly preferred in telecommunications or technology industries. ·       Strong proficiency in SQL, Excel, and BI/reporting tools, as well as PowerPoint ·       Ability to manage data project efforts and initiatives. ·       Experience applying statistical techniques to real-world business problems. ·       Develop data into business insights and present findings effectively. ·       Ability to assemble, synthesize and deliver data into PowerPoint presentation decks. ·       Excellent communication and collaboration skills with both technical and non-technical stakeholders. ·       Ability to engage with Executive level stakeholders to deliver insights.   Compensation For individuals assigned and/or hired to work in Colorado, Sand Cherry Associates is required by law to include a reasonable estimate of the compensation range for this role. This compensation range considers a wide range of factors considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. This is a long term consulting engagement with an estimated salary range of $130-140k. Years of experience, level of education, geographic location, unique skills/qualifications for the specific role and potential certifications can be key factors in the final compensation for this role.   Benefits Our team is unique — we are passionate about what we do. At Sand Cherry, our Consultants know they are impacting and shaping our clients’ industries. We recognize our employees for their contributions. Our culture is one of the most friendly and communicative in the consulting industry. Sand Cherry is not a top-heavy organization. We offer the opportunity to be part of a digital workforce. Discover the experience that only comes with self-responsibility in the workplace. Our team members manage their own workloads and are expected to deliver exceptional work for our clients. Professional career growth is one of our main priorities, as we affirm that investing in our Consultants and empowering our people will also deliver the best results and value for our clients.