BI Data Analyst

Rational 360 is hiring a Social Listening Associate to help support and expand the firm’s integrated data approach for clients. Candidates should have experience gleaning insights from social media, news or other text-based datasets, preferably in an advocacy or political context. Candidates must be eager to work in a fast-paced environment and able to manage a diverse workload. Our firm is committed to high-quality, personal service and we specialize in strategic public affairs communications, reputation management, business and consumer public relations and interactive digital communications.About Rational 360: The Rational Way: All in Partners Rational 360 is a leading full-service strategic communications and digital agency, with offices and staff located across the country. We recognize that communications and public affairs rarely take place in a vacuum, and our work is always crafted using the best data analysis to support organization-wide strategic objectives for our clients. From public relations and public affairs to crisis communications and new media strategy, our experienced team takes an innovative, active approach to advancing your mission-critical goals. We understand the unique opportunities and challenges of the 21st century media landscape and operate as an extension of your own communications and leadership teams. The Rational Approach: Integrated Campaigns We create custom campaigns that are integrated with communication, policy, or business goals an organization may have and we measure our campaigns on their ability to deliver outcomes and results. Our creative and relentless approach inspires hearts and minds, turns data into action, opens commercial markets, and drives impactful outcomes that win. The Rational Difference: Connected Where it Matters. Our bipartisan team members have worked at every level of business and government and our networks extend deep into the Halls of Congress, the White House, and Fortune 500 boardrooms across the country. We have the pulse of mission-critical conversations and implement campaigns when and where it matters most – and measure success at every point in the process. Requirements 1-2 years of experience analyzing news and social media conversation with proven results, including internships Willingness and excitement to think creatively and entrepreneurially about digital opportunities for individual campaigns and the agency as a whole Curious self-starter who enjoys digging into data to help others understand the data and inform campaign-driving insights Familiarity with some/all of the following: social listening/management tools (e.g. Brandwatch, NetBase, Talkwalker, Meltwater, Spredfast/Khoros, Sprout Social, Sprinklr), advocacy and fundraising CRMs (e.g. BSD, EveryAction), Google Analytics, Tableau, or message testing platforms (e.g. Qualtrics) Not afraid to manually explore and learn about data in Microsoft Excel Communications, research, statistical or business background, with experience wrangling small and large datasets to extract effective and accurate insights Willingness to experiment and add to a supportive and collegial environment where we can try new things Strong attention to detail with the ability to handle multiple projects simultaneously Ability to communicate data and analysis visually, verbally and written – tailored to the audience Bonus points if you have experience with Boolean search logic, identifying and capturing media clips, forming lists of media contacts and influencers, or analyzing a brand's owned social media content strategy Benefits Rational 360 offers competitive compensation including year-end bonuses and a 401K match for full-time employees. Rational 360 is part of a unique group of companies that share ownership with employees though an ESOP.  Every employee has a stake in the Company's success. This is a long-term wealth-building retirement benefit. Full-time staff members are eligible for medical, dental, and vision insurance. The salary range for this role is $56,000 - $58,000. We offer employees paid time off, paid holidays off, paid family leave, sick leave, and a flexible work schedule around the holidays which include the office closing between Christmas and New Year's Day. Full-time employees are expected to work in our Washington, DC office Monday, Wednesday, and Thursday each week and have the option to work remotely each Tuesday and Friday. Additionally, employees can take up to two (2) additional weeks of remote workdays during the calendar year. Employees have the opportunity to continue to grow their skills with professional development in the office or remotely. Rational 360 hosts weekly all-staff professional development trainings led by a leader at Rational 360 or by an expert brought in from outside of Rational 360 to lead the trainings. Each employee is paired with a senior member of the management team at Rational which will serve as his or her mentor throughout the year to continue to grow in his or her career at Rational. Rational 360 has a 3-month check-in for all new employees, a 6-month review, and an annual review for each year the employee is at Rational 360. Rational 360 is an Equal Employment Opportunity (EEO) employer.

Making a difference: Digital Cheetah has provided cutting edge volunteer and member management solutions to some of the largest not-for-profits ( https://www.digitalcheetah.com/clients/) in the world for 24 years. We strive to create an exciting, challenging and rewarding work environment. Join a team of dedicated industry veterans with vast experience on the forefront of technology innovation to build software with a purpose. Description: This is a full-time, remote position open for immediate hire. As a member of our implementations team, you will work with external clients and internal team members to make a real difference for leading non-profits throughout the world. Following an agile methodology, you will manage the account relationship with clients through an interactive requirement gathering process, project planning, monitoring project workflow, and managing client expectations and scope. You will have exposure to a wide variety of roles, challenges, and technologies and will have the opportunity to learn best practice skills in an expanding company with numerous possibilities for personal and career advancement. Remote Position: Our team works remotely using Slack, Zoom, Microsoft Teams, JIRA, Confluence, and other collaboration tools. Job Responsibilities: Day-to-day project management to ensure on-time delivery by applying Agile theory, practices, and rules in a matrix-managed scrum environment. Manage internal and external communication, improves transparency, and effectively disseminates information between teams. Facilitate and perform requirements gathering and discovery for new projects. Build an efficient and trusting scrum environment with an emphasis on problem solving; facilitate discussion, conflict resolution, decision making, and getting the work done. Manage client expectations by building relationships; communicating project status and open issues; preparing reports; conducting planning and retrospective meetings; discovering future feature enhancements. Implement solutions by monitoring project progress; tracking action items; conducting design and implementation reviews; examining, researching, and resolving issues; escalating issues to designated personnel; identifying work process improvements. Assist in removing roadblocks, impediments, and assures work is proceeding according to schedule. Generate development tickets in JIRA for feature requests, bug fixes, and enhancements from our clients to our internal development team. Manage the UAT process with the client including troubleshooting UAT findings and working with appropriate resources to resolve them. Facilitate a seamless handoff to the product support team once a project launches. Participate in the following sprint ceremonies: Release Planning, Daily Scrum, Sprint Planning, Sprint Demo and Retrospectives. Provide product advice, best practice consulting, and product demonstrations to clients. Job Qualifications: Project Management, Client Relationship Management, General Consulting Skills, Presenting Technical Information, Technical Understanding, Teamwork, Problem Solving. Manage time well and handle multiple projects simultaneously. High attention to detail. Flexible and open to learning new things. Solid client communication required. Work well in collaborative team environment. Comfortable using technology and explaining it to others. Creative and efficient troubleshooting and problem-solving skills are a must. Familiarity with Agile development environment is a plus. Apply Online: https://www.digitalcheetah.com/client-liaison/

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