Job description Responsibilities: - Assess and estimate the cost of repairs for damaged vehicles in the body shop - Communicate with customers to explain the repair process and provide accurate estimates - Collaborate with mechanics and technicians to ensure timely completion of repairs - Create detailed repair orders and maintain accurate records of all repairs - Coordinate with insurance companies to process claims and obtain necessary approvals - Provide exceptional customer service by addressing customer concerns and ensuring satisfaction - Maintain a clean and organized work area Qualifications: - Previous experience in auto body repair or related field - Strong knowledge of automotive repair techniques and processes - Excellent customer service skills with the ability to effectively communicate with customers - Proficient in service writing and estimating software - Cash handling experience is preferred - Ability to work in a fast-paced environment and meet deadlines - I Car Certified Please note that this is not an exhaustive list of qualifications. Successful candidates may possess additional skills and qualifications relevant to the position.