Apex Air is a trusted provider of HVAC services in Vancouver, WA. We pride ourselves on delivering top-notch service and innovative solutions to ensure our customers' comfort and satisfaction. We’re looking for a dedicated LEAD SERVICE TECHNICIAN to join our team and help us continue to deliver exceptional HVAC services. Job Description: As the LEAD SERVICE TECHNICIAN, you will be responsible for overseeing HVAC service operations, diagnosing and repairing equipment, and leading a team of technicians. This role requires strong technical expertise, excellent customer service skills, and a proactive approach to solving problems. Compensation: $35 to $42 an hour based on experience Medical, Dental, Vision, Aflac, Life and 401k 6 paid holidays a year Paid Time Off Paid Sick Leave Opportunities for professional growth and advancement Company Vehicles and Tools provided Qualification Requirements: Minimum of 5 years experience in HVAC Service and Repair, with at least 2 yrs in a lead or supervisory role Strong troubleshooting skills with a deep understanding of HVAC systems and controls Excellent communication and customer service skills Carry a Training Card or License for Low Voltage Wiring for all HVAC components EPA Certification required NATE Certification preferred Valid driver's license with a clean driving record WA State 06A or 06B a plus PTCS duct testing and commissioning license and experience a plus Ability to work flexible hours and be On-Call as needed Key Responsibilities: Lead, mentor, and train a team of service technicians to ensure high-quality performance Diagnose, repair, and maintain residential HVAC systems, including furnaces, air conditioners, heat pumps, and ductless units Provide accurate estimates and recommendations for repairs, replacements and upgrades to customers Ensure compliance with industry standards, safety protocols, and company policies Collaborate with the service manager to improve processes, enhance customer satisfaction, and grow the service department Maintain clear communication with customers regarding service issues and solutions If you're a skilled HVAC professional with leadership experience and a passion for delivering excellent service, we’d love to hear from you! Please submit your resume and a brief cover letter explaining why you’re the perfect fit for this role. Apex Air is an equal-opportunity employer. Job Type: Full-time Pay: $35.00 - $42.00 per hour Benefits: 401(k) 401(k) matching Company truck Dental insurance Employee discount Fuel card Health insurance Life insurance Paid time off Professional development assistance Tools provided Vision insurance Schedule: 8 hour shift Monday to Friday On call Supplemental Pay: Bonus opportunities Commission pay Education: High school or equivalent (Preferred) Experience: HVAC: 5 years (Required) License/Certification: Driver's License (Required) EPA Certification, WA 06A & 06B, PTCS, NATE (Required) Work Location: Multiple locations Keywords: Heating, Air Conditioning, Service Technician, HVAC