*** ACCOUNT SPECIALIST *** Clark Regional Wastewater District seeks an experienced Account Specialist to join their Customer Accounts Team. The Account Specialist is a customer-focused professional who provides excellent customer service and account management for District ratepayers. Exciting opportunity for an aspiring and experienced customer service professional at a local, growing utility that strategically invests in its employees. The ideal candidate possesses the following competencies along with a desire to work in and serve their community: • Professional – Apply comprehensive knowledge of the principles and practices of customer service and utility billing • Communication – Clearly and concisely express yourself and effectively convey information, both orally and in writing • Collaborative – Develop and maintain professional relationships and work effectively with internal and external stakeholders from diverse backgrounds and with diverse interests • Critical & Analytical Thinking – Use logical thought processes to analyze information and draw evidence-based conclusions • Detail Oriented – maintain sustained attention to detail Primary Responsibilities: • Provide professional service support to customers and stakeholders in varied situations and circumstances • Answer, research, and respond to customer requests for account information • Maintain accurate records to document funds received or paid on customer accounts • Manage one or more financial processes, e.g., utility billing, past due accounts, permits, cash receipts • Reconcile various accounts receivables subledgers to the general ledger • Establish and maintain professional, effective working relationships with team members, customers, and stakeholders Salary range: $5,101 to $6,668 per month Starting salary: $5,101 to $5,832 per month, depending on qualifications. Comprehensive benefits include, but are not limited to: • PERS retirement • Paid family medical, dental, and vision • Paid vacation, sick leave and holidays • Long-term disability insurance For more information, visit: www.crwwd.com/jobs.html . The District is an equal opportunity employer. Positions remain open until filled. Keywords: finance / government / public sector / utility / customer / service / receivable / payable / ledger / office / account / accountant / AR / AP / Springbrook / Tyler