IT Help Desk Coordinator

PURPOSE OF POSITION: The University System of Maryland is comprised of twelve (12) higher education institutions and three (3) regional centers. Five (5) of our institutions have formed a consortium (the Maryland Connect Workday Consortium) to leverage the Workday ERP for their Human Resources and Finance functions. The Workday Reporting lead manages the design, configuration, deployment and maintenance of Workday and PRISM reports for the Maryland Connect Workday Consortium. This position serves to manage and improve reporting operations, drive technological advancements, provide leadership and strategic guidance, and foster collaboration to enhance reporting capabilities and support the organization's goals. RESPONSIBILITIES: Service Operations and Customer Support: Ensures understanding of reporting requests by stakeholders. Leads projects related to new dashboards, reports, and analytics. Troubleshoots report-related issues. Supports report-writing needed for integration development and modifications. Develops reporting writing standards. Manages a report repository. Technology Advancement: Researches new Workday reporting features to determine how best to meet user needs. Provides guidance on reporting best practices. Leadership: Offers insights and recommendations to streamline reporting processes, improve data accuracy, and enhance the user experience. Works with the Executive Director to develop strategy, roadmaps, prioritization, and implementation of future products supporting the Consortium. Works with campus stakeholders and the user community to identify and scope process and system improvement. Oversees and facilitates report testing. Requirements MINIMUM QUALIFICATIONS: Required Education Level/Certifications: Bachelor’s degree. Related experience may be substituted for the education requirement on a year-for-year basis with one year of full-time experience being equivalent to 30 college undergraduate credits. Required Experience: Hands-on IT Operations experience. Two (2) years’ experience with Workday reporting with Finance and/or HRin a post production environment. Experience migrating reports to production. Supervisory experience. Required Knowledge/Skills/Abilities: Detailed knowledge of Workday concepts and general module functionality. Knowledge of ETL or Reporting Tool Development. Strong program/project management knowledge and skills, including ability to rapidly assess risk and identify/resolve issues. Demonstrated ability to coordinate a high level of activity under various conditions and constraints. Excellent interpersonal skills, including relationship and conflict management. Excellent communication skills. PREFERRED QUALIFICATIONS: Preferred Education Level/Certifications: Workday Pro Certification in Reporting Preferred Experience: Experience in a higher education environment. Experience creating PRISM analytics reports. Workday implementation experience. ANNUAL SALARY: $100,000-$150,000 Benefits Paid Leave: 22 days of annual leave, 15 days of sick & safe leave, 15 holidays, 3 personal leave days, 12 weeks paid parental leave Health Benefits: Comprehensive medical, dental, and vision coverage with flexible spending accounts. Retirement Plans: Mandatory and supplemental options with major providers like Fidelity and TIAA. Life Insurance: Optional term life and AD&D benefits through MetLife. Tuition Benefits: Tuition remission for employees and their families. Training & Development: Free professional development conferences and unlimited LinkedIn Learning access. Credit Union Access: Membership eligibility for SECU, Maryland’s largest credit union. Employee Assistance Program (EAP): Free counseling, legal, financial, and work-life support services. Click to learn more.

Looking for an experienced technician to troubleshoot install cat 6 wiring and Telephone line tracing troubleshooting with a telephone line but set, toner probe set, small cable hand held tester and laptop experience. Experience is a must for installations, repair, troubleshooting Cat6, telephone line 66 block, and CCTV camera systems . Must have telephone line buttset experience. Installation of cameras and dvr systems commercially and trouble shooting. ALL solid and strong experience in ALL of my requirements must be 100%. Work vehicle is available depending on driving record.

Join EVOTEK: North America’s Premier Digital Business Enabler As North America's premier enabler of secure digital business, we integrate cutting-edge technical expertise across data center, network, security, cloud, and communications domains. By delivering cohesive digital solutions, we help businesses drive measurable impact and accelerate their transformation. Our award-winning culture is the cornerstone of everything we do. Recognized multiple times by Inc. Magazine as a "Best Place to Work", we’re proud to create an environment where innovation and collaboration thrive. Locally, we’ve been honored by The San Diego Business Journal as a "Best Place to Work" more than seven times, and our excellence is reflected in accolades like CRN's "Solution Provider 500", "Tech Elite 250", and "Top 150 Growth Companies”. We’ve also earned a spot among CRN’s "Triple Crown” award winners. If you’re ready to be part of a team that values innovation, culture, and business impact, EVOTEK is the place for you. Role Summary Work closely with business management to resolve business process and productivity needs and an appropriate technology strategy to support business goals. Analyze technical needs, requirements, and state of the network’s infrastructure design, integration and operations. Work with technical management to architect networks that effectively reflect business needs, service-level and availability requirements, and other technology parameters. Develop design principles, models, plans, internal standards, budgets and processes (based on industry best practices). Establish principles for network design and deployment. Participate in selection of networking technologies and products for implementation. Must have strong communication skills, presentation skills, ownership acumen, and be able to deconstruct complex problems and projects into execution detail. Lead teams of other network designers and engineers in developing detailed designs and quality-control mechanisms during implementation. In-depth understanding of business strategy and ability to communicate effectively with senior business leaders and C-level executives. Requirements Expert in Carrier technologies including, but not limited to: BGP, VRF Lite, ISIS, MPLS, BFD, CCC, GRE and RSVP. Cisco (R/S) and Aruba (switches) experience Expert in Routing Protocols including but not limited to: IBGP, OSPF, VRRP, VARP, HSRP, and PBR. Experience in administering firewall policies on multiple platforms: Palo Alto, Juniper, Cisco & Fortinet. Experience with configuration, installation, troubleshooting, supporting network equipment, wireless access points & firewall policies across different platforms. Detailed oriented and organized. Excellent client relationship skills. Excellent documentation skills using Microsoft Office and Visio. Excellent verbal and written communication skills. Ability to travel. Ability to learn new and unfamiliar technologies and products independently (using documentation and online resources). Works well in a fast pace environment with tight timelines for deliverables. 40%+ travel. Benefits Salary commensurate with years’ of experience, technical expertise and geographic location. Salary range: $80,000 to $150,000. Performance bonuses. Benefits package that includes 100% paid medical, dental and vision for the employee. 401(k) with employer match. Strong company culture. Flexible PTO policy. Flexible working arrangements. Annual company overnight retreat. Equal Opportunity Employer EVOTEK believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.

Join a program designed for ambitious learners who want to begin a career in technology. If you’re interested in developing real-world coding expertise, completing professional projects, and preparing for entry-level developer jobs, this pathway is for you. This online program can be taken full- or part-time and includes nearly 900 hours of guided training with hands-on projects. You’ll gain proficiency in industry-standard programming languages, tools, and workflows—all while building a professional portfolio and resume that will help you secure Software Developer employment. 🖥️ Technology & Programming Fundamentals • Learn how computers, browsers, networks, and the internet connect • Build knowledge in algorithms, data structures, number systems, and security concepts • Practice Python coding, command line skills, and logical problem-solving 💻 Web & Front-End Development • Design websites with HTML5, CSS3, and Bootstrap • Create interactive front-ends with JavaScript, jQuery, and React.js • Use responsive and modern design frameworks 🗄️ Back-End & Database Development • Design and manage databases in SQL and SQL Server • Perform CRUD operations with relational databases • Build back-end systems using Python (Django) and C# (.NET Framework/Core) 🧑‍💻 Programming Languages & Tools • Master languages including C#, Python, JavaScript, HTML, CSS, SQL, and others • Apply Git, GitHub, Visual Studio, and Team Foundation Server • Follow industry workflows with professional coding practices 🧪 Capstone Projects • Complete two portfolio-ready projects (Python + C#) • Apply Agile, Scrum, and DevOps methods • Gain real-world debugging, teamwork, and collaboration experience 🧰 Career Preparation • Develop resumes, cover letters, and job applications with guidance • Sharpen whiteboarding and technical interviewing skills • Train for entry-level developer roles in software and web development 🚀 No prior background required. Remote-friendly program. Take your first step into technology today. 👉 Apply now: https://softwaredevpros.online/

Perform Defensive Cyber Operations (DCO)/Cyber Security Service Provider (CSSP) duties outlined in Evaluator Scoring Metrics (ESM) Perform cybersecurity duties on customer networks (proactively and reactively) to improve enterprise-wide security posture Perform preliminary analysis, identification, and response actions to detect, characterize, and respond to cyber incidents IAW CJCSM 6510.01B Lead event/incident investigations from start to conclusion, to include gathering data, analysis, and reporting Properly document all steps in the incident response process while taking care to preserve and protect incident artifacts, evidence, and chain of custody Analyze correlated assets, threat, and vulnerability data against known adversary exploits and techniques to determine impact and improve network defensive posture Support a Cyber Defense Analyst and Cyber Defense Incident Responder training plan by instructing, evaluating, and mentoring Junior Cyber Defense Analyst and Cyber Defense Incident Responders Support the development, establishment, review and update of DCO procedures, processes, manuals, and other documentation Leverage actionable Cyber Threat Intelligence data to search for indicators of compromise and develop SIEM content/ signatures to detect known attack patterns and make recommendations for improvements Coordinate with CSSP-CERT subscribers to develop current configurations, rules, and signatures for cyber security related toolsets Coordinate with CSSP-CERT subscribers to notify, investigate, and remediate discrepancies in security logging and CSSP-CERT alignment Provide standardized and targeted training in support of CSSP-CERT subscriber cyber defense and incident response programs Review data of ongoing intrusions or cybersecurity incidents and report, analyze, and document/report the findings in accordance with CJCSM 6510.01B guidelines Provide support to internal and external Insider threat and law enforcement / counterintelligence (LE/CI) agencies during cyber incidents / investigations Position may require up to 25% travel in support of MDA remote site integration activities Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in Cybersecurity, Computer Science or related field required DoD 8570.01-M IAT Level II certification with Continuing Education (CE) - (CySA+, GICSP, GSEC, Security+ CE, SSCP) required DoD 8570.01-M CSSP Analyst, Incident Responder, and Auditor certification (CEH or CySA+ cover all three) required Experience: 4+ years of directly related experience in information security, physical security, cybersecurity, or a combination 1+ years of experience in management or leadership in a team environment Demonstrable familiarity with DoD Security Operations Centers (SOC) required Demonstrable familiarity with DCO/Cybersecurity Service Provider (CSSP)-guiding security policies and procedures required Preferred Experience: Experience with security analysis and solutions in a WAN/LAN environment to include Routers, Switches, Network Devices, and Operating Systems (e.g., Windows, and Linux) preferred Experience with other Security Operations Centers (SOC)/DCO tools/applications, such as Firewalls, Intrusion Detection Systems / Intrusion Prevention Systems, Network Security Manager, Forward Proxy, Spam Firewall, etc. preferred Experience analyzing security compliance scans performed across a WAN (ACAS/Nessus preferred) Experience analyzing network and host-based threats (ESS preferred) Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $115,000 - $140,000 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

Looking for a full or part time basic computer technician that is self-motivated and possesses a friendly attitude. The ideal candidate should have the following abilities: -Be able to work Monday-Friday (9am-5pm) -Perform basic troubleshooting -Must have computer building, replacing boards and working cat five wiring -Provide technical support on-site and or via phone/email with customers -Identify and communicate suggestions for improvements in all areas of business -Skilled at prioritizing, time tracking tasks -Maintain inventory management of supplies and parts -Able to take responsibility for the task at hand and resolve it in a timely manner -Transportation -Able to lift up to 50 lbs. -Must be customer friendly -Must have 1+ years experience!! -Be able to pass a background check -Maintain a good driving record Perks: -Full time position -Company issued vehicle (during working hours only) -Company issued cell phone -Shifts are 9:00am-5:00pm MONDAY-FRIDAY (Weekends free!) -Friendly work environment