Cyber Security Service Delivery Manager

Location: North Chicago, IL **This position requires full-time on-site presence at our client site in North Chicago, IL **This position is not eligible for relocation assistance** The Zifo Lab Computing Analyst provides both consulting, analytical and technical laboratory services, including multivendor instrument, information technology as well as in-lab validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team. Requirements Required Skills: Excellent customer service skills complemented by an ability to listen to and interpret client requests Ability to troubleshoot complex instrument and technology issues Strong oral and written communication skills Ability to identify, track and complete tasks for multiple projects Knowledge of laboratory safety practices as defined by the company and/or customer’s site safety code Responsibilities: As a Lab Computing Analyst, beneficiary would perform following key responsibilities: Requirements Management and onsite Validation/Compliance support IT Consulting Customer Liaison Onsite Lab IT Support Requirements Management Understand problem statement/challenges Define scope Gather requirements. Assist with Validation/Compliance activities (IOPQ) as required. Analyze current state business processes and requirements. Assist in building plans for process improvement IT Consulting Analyze gaps/opportunities for improvement based on industry Best Practice Evaluate Industry trends to identify areas for optimization Evaluate vendor solutions and facilitate demos of prototypes as Proofs of Concept Recommend process improvements that fit business needs Customer Liaison: Meeting with internal/external service groups/leads Liaise between System/Lab owners and third parties to coordinate best times for services Provide weekly planning schedules for review at status meeting with customer leads Monthly Operational review meetings/ Quarterly metrics reporting with department heads On Site Lab IT Support: Perform break/fix support for all Instrument connected systems Implement Windows based security policies as required Ensure adherence to client’s corporate policies through periodic reporting & compliance programs Acts as the technical support contact for field service engineers and external vendors Provide technical subject matter expertise for new system validation and change management Create and maintain a physical inventory of lab equipment, PC’s, software, and any other information pertinent to the environment if applicable Perform system preventative maintenances based on client’s schedule, if applicable Requirements Bachelor’s/Master’s degree or equivalent in Pharmaceutical, Bio-technology, Bio-medical engineering, Chemical engineering At least 3 years of directly relevant Information Technology experience, including: At least 1 year in software development and testing. At least 1 year of experience in business requirement analysis and gathering. Demonstrated domain area knowledge. Candidate must possess excellent analytical and interpersonal skills along with a proven track record in system design, implementation, have demonstrated ability to guide the activities of colleagues, and have demonstrated ability to gain client’s confidence and trust. Candidate must demonstrate in-depth understanding in one or more of the following areas of Bio/Pharma industry: Drug Discovery & Development Processes Clinical study planning & Data management Lab Workflows Chemical & Biologics material Management Sample Management Robotic Systems Integration & Qualification Operations KPI and Metrics tracking Optional requirement: Candidate needs to be familiar with the US and International Regulations and Standards governing the development of technical solutions such as GLP, GMP, 21 CFR Part 11, Part 210, Part 211, Part 820 Technical Skills: Operating System familiarity with at least 1 of the following: Unix, Windows, MVS Software Methodology familiarity with: Object Oriented Programming, Structured Programming Software Development Process familiarity with: Waterfall, Agile Change Control Management and Risk Management Office Tools proficiency required in : MS Word, Excel, PowerPoint Office productivity tool proficiency in at least 1 of the following: Visio, MS Project, SharePoint Benefits About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Tech Academy delivers cost-effective and self-paced online coding boot camps that are tailored for beginners with no prior technical or coding knowledge. Our certification programs thoroughly cover in-demand skills for the tech industry, are endorsed by stellar online reviews and designed to fit around your personal schedule to prepare you for your tech career with a well-rounded tool kit. We have been offering thorough, budget-friendly, flexible, and trusted coding boot camps for over a decade. Founded in 2014, The Tech Academy specializes in certifying students in a wide range of technical specialties, including: AI, coding, cybersecurity, data science, app development, design, web development, and more. After your coding boot camp, our job placement specialists will provide you with career guidance. Our team has successfully placed over 1,000 graduates in technical positions, with most making an average of more than $30/hour in their first job after graduation. Here is an overview of The Tech Academy's certification programs: 1. FLEXIBLE SCHEDULING & SELF-PACED TRAINING 2. BEGINNER-FRIENDLY COURSES 3. WELL-ROUNDED & THOROUGH TRAINING 4. AFFORDABLE & BUDGET-FRIENDLY TUITION 5. OVER 1,000 5-STAR REVIEWS ONLINE 6. JOB PLACEMENT TRAINING & ASSISTANCE The Tech Academy’s online certification programs start at $5,980, with multiple tuition financing options available. Start your journey into the technology industry today with one of our award-winning online coding boot camps! Find out more here by contacting us here: https://thetechacademy.us Your dream job in tech is just a Tech Academy boot camp away!

ProArch is looking for a dedicated SQA Manual Tester to join our quality assurance team. In this role, you will be responsible for ensuring the highest quality of our software products by executing manual testing processes. You will work collaboratively with developers, product managers, and other stakeholders to identify defects and ensure our applications are user-friendly and functionally robust. Key Responsibilities: Design and execute comprehensive test plans and test cases based on system requirements and specifications. Identify, document, and track defects to ensure timely resolution. Conduct various types of testing, including functional, regression, and user acceptance testing. Perform exploratory testing to identify potential issues and improve product usability. Communicate test results, issues, and progress to team members and stakeholders effectively. Participate in requirement reviews and contribute to product development discussions. Maintain detailed and accurate test documentation and reports. Requirements Strong working experience in Manual Testing on windows, Mobile and Web applications. Having knowledge on Automation is an advantage. Should have very good knowledge on SQL. Should be aware of database testing & Linux fundamentals. Exposure to web services (SoapUI, REST etc). Should be familiar with all the major stages of SDLC, STLC and Bug Life Cycle. Should be aware of doing the Requirement Analysis. Work experience / knowledge in testing the client service-oriented architectures is must. Should be capable of interacting/communicating with the client. Good in both oral & written skills.

Must have experience working as a Network Operations Center Tech. Can lead a team of 5 people. Must have ticketing sysstem experience. Must know Office 365 administration. Must have Active Directory skills, MFA Software experience MDM software experience Must know Amazon Web Service Must know Azure Entrra skills EDR Sofware Skills Must have excellent writing and communications skills. Must be able to create and maintain documentation.

Position Overview We are seeking a Field IT Technician to join our growing team. This role combines IT expertise with hands-on fieldwork, supporting the installation, configuration, and troubleshooting of enterprise security systems. The ideal candidate will have a strong foundation in networking, databases, and system administration, along with the ability to work independently in client environments. Responsibilities Install, configure, and maintain access control systems, video surveillance, and other security technologies. Provide IT/networking support for system integration, including switches, servers, and wireless devices. Configure databases and applications for security platforms (e.g., S2, Lenel, Genetec, Milestone, etc.). Perform troubleshooting for hardware, software, and network connectivity issues. Collaborate with project managers and engineers to deliver projects on time and within scope. Provide end-user training and support as needed. Maintain accurate service documentation, system diagrams, and project notes. Ensure compliance with company standards, client requirements, and industry best practices. Additional Qualifications 2+ years of IT or field technician experience (security industry preferred, but not required). Strong understanding of TCP/IP networking, VLANs, and Windows environments. Familiarity with databases (SQL, PostgreSQL, or similar) and basic query skills. Experience with access control or video management systems a plus. Ability to read and interpret wiring diagrams and technical documentation. Strong problem-solving skills with a customer-first mindset. Willingness to travel locally to client sites; valid driver’s license required. Ability to lift and mount equipment when needed (up to 50 lbs). Requirements Other Requirements Legally Eligible to Work in The U.S. Able to Pass a Background Investigation and Drug Screening Benefits About Us EasTec is a leading Security Integration company, delivering advanced access control, video surveillance, and networked security solutions to clients across healthcare, education, commercial, and government sectors. We pride ourselves on innovation, reliability, and excellent customer service. What We Offer - Salary & Benefits Competitive hourly rates based on experience Medical Benefits Available 401k Plan PTO (Paid Time Off) Paid Holidays Training Product Certification Genetec Lenel Milestone Bosch

I am looking for an entrepreneur who understands financial software coding and is looking to be able to invest in this award winning software program with no financial investment. It has already been programed. You will need the ability to unpack (decompress) the new build and create a website platform to launch it (it is an Internet based program running on all platforms). You will be required to sell it yourself or build a sales team to sell it. (I have previously sold over $500,000 my first year to individual agents myself thru my speaking company called Computer Camp). This program (called Financial Keys) won Best Product of the Year for the National Association of REALTORS® and has been one of the top selling software programs in the country to individual agents for $350 per program. The new marketing platform will be to sell it to large franchises, Boards and Associations on a subscription basis. On a subscription sale at a monthly price of only 15¢ per agent per month for a small Association of only 18K agents is an annual income of almost $33,000 (to the owners of FinKeys). A sale to a large Association like the Florida Association of REALTORS is an annual revenue stream of almost $500,000! And that’s just one sale! This is like investing in a McDonald’s franchise yet nationwide. To get a preview of what this software does, you can copy this link on your smartphone or your computer: (Full link address is: https://www.youtube.com/watch?v=0VsniiURJdI )