$19-21/hour
29338 Roadside Dr, Agoura Hills, CA 91301, USA
About us: Ellie’s Pawdicures is an exclusive at home nail care service for dogs, cats, rabbits, guinea pigs, and other small animals servicing the major cities in Ventura County. We are also growing into the Los Angeles County area by servicing the SFV along the 101 south to the 405. While other businesses offer full-service baths and grooms, our focus is providing our clients with a convenient nail care routine at home where they are most comfortable. We believe good nail care is essential to a high quality life, but know not everyone is able to provide this service safely. Because of our commitment to providing safe and comfortable nail care, we have a Quick Free Guarantee policy. This policy assures that if we quick a client, the service is free, because it’s that important to us. We love meeting new community members and in turn try to be present at all community events centered around dogs, cats, and small animals. These pop up events typically serve to get the word out about our services and we love to provide nail trims on-site if a client is in need. Comfort, Safety, and Care are all a part of our commitment when providing each client with their nail care; we are looking for someone who aligns with our company mission and core values and has a passion for helping the pets of our community live a better and more fulfilled life. Our Mission To provide accessible, safe, caring, and quality nail care to the pets of our community. Our values Our Core values are: We always put the client first and genuinely care about their, and their owners, experience. We value being safe and always move with our safety and our clients' safety in mind. We are honest and always do the right thing. We are dependable, for our clients and our team. We provide consistent high-quality services that make a difference in our clients lives. We believe knowledge is power and share that knowledge to help educate our clients' owners. We believe communication is key to any good relationship and make sure to thoroughly communicate with our clients, their owners, and each other. Our Clients: With many grooming options around, we have cultivated a unique clientele looking for a convenient and high quality nail care experience. Many of our clients are groomed or bathed at home by their parents who may find it difficult to safely trim their nails. In addition, we service many elderly or anxious fur-friends who may find it easier to have us come to them, or who have been asked to leave grooming salons or vets for being too excited/stressed. With the proper technique, and a focus on our client’s comfort, we keep up with their nail care and provide a much more relaxing and positive experience. About the Job: The role will require use of your own car to drive to each clients house and perform a nail trim and/or grind as well as any additional services they request (ear cleaning, pad moisturizing, pad shaving). Most clients are on a repetitive schedule allowing them to get to know you and become more comfortable with the services. This role will require working our pop up events. We currently have a 3hr pop-up every Saturday from 12-3pm. Additionally, we try and attend any and all pet centered events around Ventura & Los Angeles County. The pop ups are a great way to gain new clients by providing information about our services as well as providing services on-site during these events. We are looking to fill three shifts a week with hours ranging from 16-20hrs per week. The working hours are: Friday (10am-6pm) and Saturday (8am-4pm). As the company grows, so will the opportunity for more hours. What we are looking for: Our ideal candidate loves animals and is confident reading their body language to understand their needs and discomforts. They are kind, gentle, and safe when interacting with our clients and put the clients comfort above all else. They thrive working independently and arrive on time with a professional and friendly demeanor. They are someone who has a clean driving history and can represent our brand while safely driving to and from appointments. Communication and education surrounding nail care is vital in our relationships with our clients pawrents; being able to effectively communicate is a necessary skill for this role. We are a small team and want to find passionate people that have a desire to provide quality care for the animals of our community, as well as grow with the company. Responsibilities: Maintain all work equipment in good standing and utilize company magnets when working. Drive to the client's home & perform nail trim services (appointments are typically less than 15-20 minutes from arrival to payment.) Uphold safety standards and follow procedures for nail trimmings. Provide excellent customer service & ensure the well-being of clients during nail trims. Accept payment for services provided and reschedule/confirm next routine appointment Assure all tools are charging and prepared for the next shift. Qualifications: Valid driver's license with a clean record (no driving tickets or accidents in the last 3 years). Reliable mode of transportation to get to and from appointments daily. Previous experience working with animals, preferably as a vet tech, dog groomer, or similar role - Must already know how to trim and grind nails. Must be able to be on the ground with larger dogs, bend to accommodate smaller dogs, have the ability to lift 40lbs, and walk from car to house/apartment repeatedly throughout the day, including the ability to climb stairs daily. Comfortable using technology & the ability to learn our booking software. Benefits: First two weeks of training are paid at $16.50/hr. After completing training, pay raises to $19-$21/hr (based on experience) + tips. Tips are not guaranteed, but we’ve seen them range from $5 - $20/hr. All supplies for the position are provided. 401k Flexible Schedule. How to apply: Send your resume along with a brief summary of your work experience and why you’d be a good fit for the position. We look forward to hearing from you!