Network Engineer III

Position Summary We are seeking a skilled and customer-focused IT Support Engineer to provide technical assistance and support for our organization’s IT systems, hardware, and software. The ideal candidate will troubleshoot issues, maintain infrastructure, and ensure smooth daily IT operations while delivering excellent service to internal users. Key Responsibilities Provide first- and second-level technical support for hardware, software, networks, and applications. Diagnose and resolve technical issues via phone, email, remote access, or in person. Install, configure, and maintain computer systems, laptops, printers, mobile devices, and other peripherals. Support and administer user accounts, permissions, and access rights in Active Directory, email, and other systems. Maintain, monitor, and troubleshoot network connectivity, VPNs, Wi-Fi, and server environments. Escalate complex issues to senior IT staff or external vendors when necessary. Ensure proper documentation of issues, resolutions, and system configurations. Assist with IT projects such as system upgrades, software deployments, and security improvements. Enforce IT security protocols and support data backup and disaster recovery processes. Provide end-user training and create knowledge base articles to improve IT self-service. Qualifications Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). 2–4 years of experience in IT support, helpdesk, or systems administration. Strong knowledge of Windows and/or macOS operating systems, Microsoft 365, and common enterprise applications. Experience with networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls). Familiarity with IT ticketing systems and remote support tools. Excellent troubleshooting, problem-solving, and multitasking skills. Strong interpersonal and communication skills with a customer-service mindset. Industry certifications such as CompTIA A+, Network+, Microsoft, or ITIL are a plus. Work Environment Full-time role with on-site support responsibilities (hybrid/remote options may be available depending on business needs). Occasional after-hours or weekend work may be required for critical incidents or system maintenance. Job Type: Full-time License/Certification: CompTIA A+ (Required) CompTIA Network+ (Required) ITIL Certification (Preferred) Work Location: In person

"• 6-7 years of experience in Engineering and Release Management in Broadband/networking domain • A strong technical background in Software engineering including best practices and understanding of software development lifecycle. • Excellent analytical and troubleshooting skills. • Experience with Continuous Integration & Delivery • Good in Release Management experience in Agile environment. • Lead and own activities that would drive Release excellence on all RDK devices • Excellent organizational, technical, problem solving, and communication skills • Document processes, identify potential points of failure, and perform root cause analysis. Knowledge and experience in Build/Release technology such as: • SCM Tools: Git, Gerrit, SVN, • Languages: C , C++ & Linux • Scripting: Python & Shell script • JiRA plugins & Confluence • Build tools: Jenkins • Reporting Tools: Tableau & Splunk /Elk • Knowledge with Linux and Embedded software . • Knowledge and experience in Broadband software /networking is preferred " broadband/networking domain knowledge, release engineering, SDLC, Continuous Integration & Delivery Location: Philadelphia, PA On site role Role: Pre-release Engineer (Broadband/networking domain)

We are seeking an experienced Low Voltage Technician with a strong background in low voltage systems and end user support. The ideal candidate will have expertise in the installation and configuration of various low voltage systems, including structured cabling, security camera systems, access control systems, fiber optics, sound systems, and video conferencing systems. Key Responsibilities: Follow requested tasks, running/terminating network wiring. Mounting AP's as needed Configuration, and troubleshooting of structured cabling, security cameras, access control, fiber optics, sound systems, and video conferencing systems. Ensuring high-quality work and adherence to safety and industry standards. Coordinate with project managers, contractors, and clients to ensure timely completion of daily tasks. Provide on-site technical expertise, resolving issues as they arise. Build strong relationships with clients through excellent customer service and communication skills. Assist in Deco of old info-structure Document existing site inventory as needed Assist in upgrading hardware, both on the network side along with the end user side. OK with heights up to 60 feet in the air as needed Willing to travel as needed Has a reliable transportation method in order to get to and from the job site as needed.

Role-UCM engineers Location-Austin TX(Hybrid) who have experience managing and troubleshooting Ribbon SBCs. ( experience with Oracle and Ribbon SBCs is a plus ) but Ribbon SBC is a gap we are trying to close. Ribbon Session Border Controllers ( SBC ) ▪ Basic understanding of Cisco IP telephony Network Infrastructure. ▪ Good knowledge of voice protocols SIP, MGCP, H.323, SCCP, ISDN ▪ Basic understanding of various logs and traces from Collaboration products CUCM, CUC, CUCM IM&P, gateways. ▪ Good understanding of various APIs, SDKs and protocols used for automation: AXL, REST, SOAP ▪ Ability to write scripts / programs in at least one language for example: Python, Java, Perl ▪ Ability to troubleshoot collaboration solutions covering multiple products and features under and drive incidents towards resolution ▪ Able to identify problems, acquire ownership and deliver solutions at a high level of customer satisfaction. ▪ Excellent written and verbal communication, interpersonal and presentation skills. ▪ Proven planning, prioritization, and organization skills ▪ ITIL Foundation level knowledge

Job Title: Senior System/Network Engineer Location: Novato, CA Job Type: Full-Time About Us: Marin IT, Inc. is a leading Managed Service Provider (MSP) dedicated to delivering exceptional IT support and services to a diverse range of clients. We specialize in providing comprehensive IT solutions, including system and network management, cybersecurity, cloud services, and more. Our team is passionate about technology and committed to delivering top-notch service and support. Position Overview: We are seeking an experienced and highly skilled Senior System/Network Engineer to join our dynamic team. The ideal candidate will have a strong background in managing and optimizing complex IT infrastructures, with a focus on delivering exceptional service to our clients. This role requires a deep understanding of networking, server administration, virtualization, and security. The Senior System/Network Engineer will work closely with our clients to design, implement, and maintain their IT environments, ensuring optimal performance and security. Key Responsibilities: • Design, deploy, and maintain complex network and system infrastructures for our clients. • Manage and support a variety of IT environments, including on-premises, cloud, and hybrid systems. • Troubleshoot and resolve advanced technical issues related to network and system performance, security, and connectivity. • Implement and manage security protocols and best practices to protect client data and systems. • Conduct regular system and network performance monitoring, analysis, and optimization. • Provide expert-level technical support and guidance to clients and internal teams. • Lead projects to upgrade and migrate systems, ensuring minimal disruption to client operations. • Develop and maintain comprehensive documentation of client environments, configurations, and procedures. • Stay up-to-date with emerging technologies and industry trends to provide innovative solutions to clients. • Mentor and support junior engineers, fostering a collaborative and knowledge-sharing environment. Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). • Minimum of 5 years of experience in system and network engineering, preferably in an MSP environment. • Proficiency in managing and troubleshooting Windows and Linux servers, network infrastructure (routers, switches, firewalls), and virtualization technologies (VMware, Hyper-V). • Strong understanding of TCP/IP, DNS, DHCP, VPNs, and other networking protocols and services. • Experience with cloud platforms such as AWS, Azure, or Google Cloud. • In-depth knowledge of cybersecurity best practices, including firewalls, antivirus, IDS/IPS, and data encryption. • Excellent problem-solving skills and the ability to work under pressure to meet deadlines. • Strong communication and interpersonal skills, with the ability to interact effectively with clients and team members. • Relevant certifications such as CCNA, CCNP, MCSA, MCSE, VCP, or equivalent are highly desirable. Benefits: • Competitive salary and performance-based bonuses. • Comprehensive health, dental, and vision insurance. • Retirement savings plan with company match. • Professional development opportunities and reimbursement for certifications. • A supportive and collaborative team environment.

Who we are:                                            Fuse builds innovative communications, networking, and computing solutions that improve the sharing of information, video, text, and voice among operators distributed throughout the airborne, maritime, and ground environments.  We are an R&D firm creating in-house software, network and hardware solutions that support our noble cause of advancing warfighter capabilities with elegant, user-focused communications, networks, and software systems. About this role: Do you thrive in innovative, design-driven environments with a high level of both accountability and trust? Are you passionate about delivering elegant software and hardware solutions with the right amount of engineering rigor?  Are you seeking a technical role where you can take initiative?   If so – we want to hear from you! Fuse is looking for a Senior Systems Engineer to serve as the Chief Engineer (CHENG) on dynamic technical programs and help drive forward innovative approaches that expand and enhance existing systems and prototypes with a focus on software aspects and integration with hardware.  Apply your dynamic and detail-oriented mindset to our development cycle that combines software, network, and hardware components.  This role will support the agile development of innovative communications, networking, and computing solutions for U.S. defense agencies that improve the sharing of information among warfighters distributed throughout airborne, maritime, and ground environments.    Warfighter-focused design and development is at the heart of Fuse processes. Throughout Fuse development our experienced team applies the best practices of commercial design-think, coupled to the DoD systems engineering framework. The coupling of commercially proven design with rigorous systems engineering gives Fuse an ability to rapidly design, develop and field solutions well inside of typical military design cycles. With an Agile approach to development (for both software and hardware) Fuse rapidly innovates, putting creative concepts into action, and refining those concepts through hands on test, user evaluation, and iteration. Requirements What you’ll do: Provide technical leadership to multidisciplinary teams in the architecture, design, development, fielding, and support of dynamic tactical communication systems Lead integration between hardware, software, and network systems Interface with customers, development team, and program managers to establish program requirements, system design and architecture, and deliverables to meet cost, schedule, and budgets Derive and manage systems and subsystem requirements and specifications from customer/program requirements Conduct research and analysis of technical documentation to define and document system architecture and connections Act as the decision authority between the System Architect and entire engineering team and be responsible for developing the overall technical solution for the system Expected to influence design, development, test and verification Leverage industry experts to find solutions to complex problems Create, review, and update technical documentation such as system diagrams, interface control documents, design description documents Conduct and support test planning and execution, including flight test and demonstration Analyze test data, develop test reports, technology briefs and presentations to internal and external stakeholders Participate in demonstration planning with customers and overarching experiment managers Some travel will be required for hardware installation and/or test support We are looking for: Bachelor’s Degree in Engineering, Information Systems, Scientific or related Technical Field from an accredited college with 12+ years of related experience Experience with engineering design and development, as well as testing and deployment of complex systems Experience leading IPTs, with a broad understanding of multiple engineering disciplines and technologies (Mechanical, Software (full-stack, embedded, APIs, etc.), RF, Networking (virtual routing, IPv4, subnetting, etc.), and Cybersecurity). Ability to perform analyses and trade studies to aid in the selection of system components Experience creating detailed system level interconnect block diagrams utilizing supplier data sheets Experience creating/designing cabling and wire harnesses for prototyping and production level activities Demonstrated leadership skills (soft skills, strategic thinking, business acumen, supervisory experience, building teams, building customer relationships) Proven execution of a full-scale program through excellent risk assessment, outstanding leadership, and strong decision making through analysis Strong planning and organizational skills Experience with customer/stakeholder communication, management, relationship building, and customer satisfaction Proficient analyzing customer needs, developing epics, user stories, and technical tasks to achieve various Agile objectives and iterative development schedules Deep analytical and problem-solving abilities. Reviews and judges the suitability of capability solutions and the planned approach Working knowledge of EVMS systems and project management tools in the context of AGILE process Active U.S. Secret Clearance Nice to have: Experience in agile, professional software development environments utilizing revision control, test driven development and continuous integration Understanding of RF principles and link budget simulation, data analysis and data collection Knowledge of Navy Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance (C4ISR) or other relevant systems Experience with network technology and protocols (OSPF, EIGRP, BGP, TCP/IP, DHCP) Experience with controlled cryptographic items/devices Experience with military and/or commercial SATCOM system integration and design Experience with multiple tactical data links and mesh waveforms (Link-16, TTNT, Wave Relay, Silvus, etc.) Experience with MIL-STDs and environmental testing Knowledge of open, standards-based architectures, interfaces Experience with requirement management software (Doors, JAMA, etc.) Experience with Systems Modeling Language (SysML) and/or MagicDraw, Cameo Systems Modeler Experience with DoD Security Technical Implementation Guidelines Please respond with resume, and in addition to your resume - a Cover Letter will go a long way. More about Fuse: Founded in 2010, Fuse is a veteran-owned, rapidly growing small business. Our San Diego-based company has earned recognition as an emerging leader in airborne, maritime, and ground networking.  Placing the warfighter at the center of every design process, Fuse delivers intuitive, agile, and resilient products that go beyond national security requirements—providing lasting utility and game-changing results.  We take pride in our brilliant and talented team as well as our dynamic environment and collaborative, creative, environment.  We build cutting-edge hardware and software products that solve complex national security challenges for our warfighters at the tactical edge.  Salary Range: $130,000 - $170,000 (+Chief Engineer bonus) Benefits Medical, Dental, and Vision Employee coverage is fully funded; a portion of dependents' coverage is funded as well 11 paid Federal Holidays Paid Time Off (PTO) Date of hire through second year: 10 days/year (accrued) After two years: unlimited 40 hours of paid sick leave per year 401k with employer matching Annual bonuses Cell phone reimbursement: $100/month