Product Specialist (Seattle)

Job Title: Product Specialist  Location: Mazda of Seattle, Seattle, WA (Lee Johnson Auto Family) mazdaofseattle.com+2leejohnson.com+2 Compensation: $25.00 per hour + performance bonus + additional incentives ________________________________________ About Us Mazda of Seattle is part of the Lee Johnson Auto Family, a well-established local automotive group serving the Greater Seattle area with multiple franchises and a reputation built on service, integrity, and the “LJ Way.”  At Mazda of Seattle, located at 8100 Lake City Way NE, we offer a full lineup of new and certified pre-owned Mazda vehicles, backed by special incentives, our Drive With Confidence programs, and a loyal customer base.  We are looking to add a motivated, product-forward sales professional to our team — someone who can help customers find the right Mazda, understand vehicle features, and help close deals. ________________________________________ What You’ll Do—Key Responsibilities Act as the product expert for our Mazda line: know features, trim levels, specs, options, accessories, and Mazda technology (e.g. i-Activ AWD, infotainment, hybrid options) Greet, engage, and build rapport with customers—both walk-ins and those scheduled Deliver compelling product demonstrations and walk-throughs Help customers compare models, trims, and packages in a clear, honest way Work closely with sales, financing, and service teams to facilitate a smooth purchase process Stay up-to-date on current promotions, incentives, and Mazda programs — present them to customers Follow up leads, maintain CRM entries, and contribute to lead conversion Meet or exceed monthly sales or product presentation goals (bonus-qualifying) ________________________________________ What We’re Looking For Experience isn't required - just a great attitude and eagerness to grow.  Prior customer service is a plus.  We'll provide full training for the right candidate with a positive outlook. Strong product knowledge ability (technical interest in features, mechanicals, and customer benefits) Excellent communication skills, persuasion, and presentation ability Customer-first attitude — integrity, responsiveness, and follow-through Ability to work in a fast-paced environment, with multiple priorities Comfortable working evenings and weekends (dealership sales hours: 9 am–7 pm weekdays, Saturdays 9 am–6 pm, Sundays 11 am–5 pm)  Familiarity with CRM software or willingness to learn ________________________________________ Compensation & Benefits Base rate: $25.00 per hour Bonus & incentives: Based on meeting or exceeding product-education goals, sales quotas, upsells, add-ons, etc. Access to manufacturer and dealership training Employee discounts on vehicles, parts & service Health benefits, paid time off, and retirement plan (or equivalent) — depending on full-time status Ability to grow within the Lee Johnson family of dealerships ________________________________________ What Makes Us Unique Being part of Lee Johnson Auto Family, you’ll be aligned with a respected local auto group with deep roots in the Seattle area, a reputation for integrity, and a commitment to “putting people first.”  At Mazda of Seattle, we emphasize not just selling cars, but helping customers make confident decisions — with transparency, education, and post-sale support ________________________________________ Ready to join our team? We look forward to meeting you and empowering you to grow with us at Lee Johnson Mazda of Seattle.