Customer Service Sales Specialist

Location: Anchorage, Alaska Schedule: Full-time, Monday–Friday, 7:00 AM – 3:30 PM About the Opportunity F. Atlee Dodge Aircraft Services has been a trusted name in Alaska aviation since 1957. We’re known worldwide for our Super Cub modifications and our high standards of quality in manufacturing and repair. We’re looking for a reliable, career-minded individual with a background in aviation, logistics, purchasing, sales, or customer service who enjoys variety and takes pride in doing things right. This is an excellent opportunity to join a respected small business, work directly with leadership, and grow your career in aviation. What You’ll Do As the primary office contact, you’ll ensure that every customer receives prompt, professional service from order to delivery. Daily responsibilities include: • Answering phones and managing incoming orders through our ERP system (M1). • Processing payments and coordinating shipping and receiving. • Purchasing inventory, raw materials, and office supplies as needed. • Entering received parts into M1 and matching them to purchase orders. • Maintaining our company website — updating text, pricing, and photos (WordPress). • Assisting the GM and Accountant with administrative tasks as needed. This is a hands-on role in a small office environment where teamwork and flexibility are key. Qualifications • Strong customer service and communication skills — both phone and email. • Computer literacy: proficiency in Outlook, Word, Excel, and Adobe. • Ability to learn new programs quickly (M1 ERP and WordPress experience preferred). • Detail-oriented, organized, and able to prioritize multiple tasks. • Self-motivated, dependable, and comfortable working independently. • Ability to lift up to 40 lbs. regularly. • Must meet FAA and federal background-check/drug-screening requirements. • Knowledge of general aviation aircraft is preferred. Who You Are • Honest, ethical, and reliable. • A team player who takes ownership of your work. • Career-minded with leadership potential and attention to detail. What We Offer • Competitive hourly pay with overtime opportunities. • Health and dental insurance after 60 days. • Health Savings Account (HSA) eligibility after 60 days. • Paid time off annually. • 401(k) or Roth 401(k) with 5% company match after one year. • Stable, long-term employment in a respected aviation company.