COLLECTOR - AUTO FINANCE COMPANY (Van Nuys)

EXPERIENCED COLLECTORS WANTED!!! Who We Are Quality Acceptance is a privately owned auto finance company specializing in the acquisition and servicing of sub-prime financing. Since 1998, we have worked directly with a network of franchised and independent automobile dealers throughout the country. Your Role and Responsibilities The demand for excellence among our staff members is high, creating a dynamic and exciting work environment. Top tier candidates have the hunger and will find the joy in excelling in a fast-paced environment. As a Collector you will: • Handle a high volume of incoming and outgoing calls/accounts. • Manage delinquent account queues • Complete detailed skip tracing on problematic accounts • Resolve customer disputes both individually and with management • Be responsible for achieving all daily, weekly, monthly performance goals & objectives as defined and set by management. • Work with high technology systems and environment Location and Shift Info This position is based in Van Nuys, CA with an 8-hour shift schedule of Mon-Fri. Compensation and Benefits • $19 - $25 per hour depending on experience • Monthly Bonuses • Medical, Dental, Vision Insurance • 401(k) Plan w/ company match • Paid Time Off • Paid Holidays • Employee Referral Program • Casual Dress Friday • Paid Parking • Food Fridays! • No Weekend Shifts! Experience and Position Requirements • At least 1-3+ years’ experience in collections (preferred in the auto finance industry) • Must be able to work in a high-volume environment with the ability to multitask. • Outstanding attendance record • Must have people, discretion, persuasion, and time management skills. • Working knowledge of internet and skip tracing applications (TLO, idicore, etc.) • High School Diploma Preferred Skills • Bilingual (Spanish/English preferred) • Experience w/ OMEGA, RDN, and GPS tracking companies a plus • Extensive experience in the auto finance industry.