Restaurant - Assistant General Manager (Chelsea)

About Us: We are a vibrant and growing Ramen restaurant dedicated to providing exceptional dining experiences. We pride ourselves on our high-quality food, outstanding service, and welcoming atmosphere. We are seeking a dynamic and experienced Restaurant Assistant General Manager to join our team and contribute to our continued success. Job Summary: The Restaurant Assistant General Manager will support the Restaurant General Manager in overseeing all aspects of restaurant operations, ensuring efficiency, profitability, and exceptional guest satisfaction. This role demands a hands-on leader with a strong understanding of restaurant management and a passion for hospitality. Responsibilities: Operational Management: - Assist the General Manager in overseeing daily restaurant operations, ensuring smooth and efficient service. - Monitor and maintain quality standards for food preparation, service, and cleanliness. - Ensure compliance with all health, safety, and sanitation regulations. - Manage inventory levels and place orders as needed. - Assist in the opening and closing procedures of the restaurant Team Leadership: - Assist in recruiting, hiring, training, and supervising staff. - Create and maintain staff schedules. - Provide ongoing coaching and feedback to team members. - Foster a positive and collaborative work environment. - Address employee issues and disputes in a timely and professional manner. Guest Experience: - Ensure exceptional guest service and resolve customer complaints promptly. - Monitor guest feedback and implement strategies to improve satisfaction. - Maintain a strong presence on the restaurant floor, interacting with guests and staff. Financial Management: - Assist in managing budgets and controlling costs. - Monitor sales and revenue, and implement strategies to increase profitability. - Handle cash management and ensure accurate financial transactions. - Analyzing store sales performance, labor statistics, controllable data for recommendations on store performance improvements for improved P&L - Assist with payroll tasks. Administrative Duties: - Complete administrative task assigned by the Restaurant General Manager. - Maintain accurate records and reports. - Once a week visits to HQ to discuss analysis data with the COO & Restaurant General Manager. Qualifications: - 2 years or more experience in a full-service restaurant management role, preferably in Japanese and/or Ramen setting. - Proven ability to lead and motivate a team. - Strong knowledge of restaurant operations, including food service, sanitation, and safety. - Excellent communication, interpersonal, and problem-solving skills. - Ability to work in a fast-paced and demanding environment. - Proficiency in restaurant management software and point-of-sale (POS) systems. - Strong organizational and time-management skills. - Must have Food Handler's Card - Ability to work flexible hours, including evenings, weekends, and holidays. - Experience with inventory management and cost control. - Experience with scheduling & payroll processing. Benefits: -Competitive salary. -Opportunities for career advancement. - A positive and supportive work environment. We look forward to reviewing your application & referrals ! Benefits: - 401(k) - Dental insurance - Employee discount - Health insurance - Paid time off - Vision insurance Able to provide referrals, preferably from the restaurant industry. Shift availability: - Day Shift (Required) - Night Shift (Required) - Work Location: In person