Fulfillment Assistant - (Seasonal) Gluten-Free Bakery (oakland north / temescal)

Join the team at Mariposa Baking Company and be a part of a successful women-owned, certified green, artisan-crafted, gluten-free bakeshop in North Oakland. The Fulfillment Assistant is responsible for supporting the Fulfillment department to process daily shipments of inventory and products, and receiving of other inventories. This support includes pulling, packing & shipping customer order, receiving supplies, providing will call pick-ups, and daily inventory tracking and stocking. If you want to be part of an enthusiastic, creative work community, join us at Mariposa. The job responsibilities include but are not limited to: Job Description/Responsibilities • Retrieve and print ecommerce orders each morning • Accurately pull products from inventories according to orders • Carefully and accurately package and/or gift wrap ecommerce orders • Accurately pack wholesale orders • Weigh boxes and process shipments on web-based shipping system • Stock, organize, count and order product and supply inventories as needed • Keep shipping area clean and orderly while working, and at the end of each shift • Support Fulfillment Specialist to answer customer inquiries and resolve issues that affect orders • Reserve and pull products for Will Call customers and assist customers with loading as needed • Provide outstanding customer service and follow through for internal and external customers • Other administrative duties as assigned Requirements • Experience with shipping and receiving, or working in a similar fulfillment role • High School Diploma or equivalent • Strong communication and personable phone skills • Ability to interact in a professional, positive and respectful manner and maintain cooperative departmental relationships • Proven skills in providing exceptional customer service • Ability to perform repetitive tasks with accuracy • Ability to multi task yet maintain an attention to detail • Ability to effectively organize, prioritize and manage tasks and time schedule • Ability to stand on your feet for the entire shift • Ability to safely lift or carry 25-45 lbs Physical Requirements: • Ability to stand on your feet for an entire shift • Bend and stoop to grasp objects. Bend and twist neck and waist, reach above and below shoulders and squat • Bend and lift loads, not to exceed 50 pounds. Push and pull carts weighing up to 25 pounds • Repetitive use of hands for grasping, pushing, pulling and fine manipulation • Environmental exposures to extreme temperatures (freezers) Technical Skills: • Microsoft Office • Google Drive (mail, calendar, docs, etc.) • Shipping Software (ShipStation) Schedule: Part-time seasonal position, which ends on or before December 31, 2025. Monday thru Thursday, 8:00am – 1:00pm Times may vary, depending on workload and Season. Flexibility and availability to work additional days and/or hours seasonally is a plus! Note – Vacation time off is not permitted during the months of November and December.