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**FRONT OF HOUSE Supervisor - Boston Logan International Airport (Boston)

$24/hour

1 Harborside Dr # 200, Boston, MA 02128, USA

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Description

We are seeking a motivated and experienced Front of House Supervisor to join our dynamic team at a high-volume airport restaurant. As a key leader on the floor, you will ensure smooth day-to-day operations, deliver exceptional guest service, and support our front-of-house staff in maintaining a high standard of professionalism, efficiency, and hospitality. Responsibilities: -Supervise daily front-of-house operations, including host, server, and bar staff. -Ensure a warm and welcoming guest experience, upholding customer service excellence. -Coordinate seating and guest flow in a fast-paced, high-turnover environment. -Train, motivate, and monitor front-of-house team members to ensure consistent performance. -Handle customer complaints or issues promptly and professionally. -Maintain cleanliness, safety, and sanitation standards in all guest-facing areas. -Communicate effectively with kitchen and back-of-house staff -Monitor inventory levels of front-of-house supplies and communicate needs to management. -Assist with opening and closing procedures, including cash handling and reporting. -Help create a positive team atmosphere with leadership and encouragement -Support adherence to airport security and compliance protocols. Requirements: -Minimum 2 years of supervisory experience in hospitality environment. -Strong leadership and team-building skills. -Exemptional communication and interpersonal abilities. -Ability to multitask and stay calm under pressure. -Knowledge of POS systems and basic cash handling. -Flexibility to work varied shifts, including early mornings, nights, weekends, and holidays. -Must be eligible to work in secure airport areas (require background check and security clearance). Preferred (not required): -Experience working in an airport or other travel-related environment. -Familiarity with airport-specific service expectations and guest demographics. -Food Handler and/or Alcohol Service certifications (or willingness to obtain). Why Join Us: -Competitive pay and benefits (Health Insurance/Vacation/PTO) -Fast-paced and exciting environment -Opportunities for growth and advancement -Work with a supportive and professional team

Source:  craigslist View original post

Location
1 Harborside Dr # 200, Boston, MA 02128, USA
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