Sales & Customer Service Coordinator (Skiatook)

Sales & Customer Service Coordinator – Full-Time (Hybrid) Pay: $13.00 – $16.50/hour (with growth opportunities) Location: Skiatook, OK (Hybrid: on-site + some remote) Start Date: as soon as available Build Your Career With Purpose At A Peaceful Pack, we’re not just caring for dogs. We're transforming lives. We lead the industry in professional training, daycare, and boarding. Now we’re looking for a driven, detail oriented Coordinator to master sales, client service, and operations while supporting a fast growing team. If you thrive in a high performance environment where your results directly drive your pay and growth, this role is for you. What We Offer Clear Pay Growth Path: Training Rate: $13.00/hour Post-Training: $14.50/hour Up to $16.50/hour as milestones are met Promotions & leadership opportunities available Weekly Pay – steady and reliable Hands-On Training – in sales, service, and operations Employee Discounts – on all service Career Growth – top performers move up quickly Team Culture – built on humility, harmony, loyalty, and excellence Opportunity - To work from home What You’ll Do Sales (Top Priority) Handle inbound & outbound calls, texts, and emails with a closing mindset Convert inquiries into bookings for training, daycare, and boarding Upsell and maximize client value using proven sales scripts Update CRM records with precision (HubSpot/ProPet) Client Experience Deliver 5-star “no-bad-days” service to every client Resolve client concerns quickly using our service recovery process Provide accurate information on services, pricing, and policies Operations & Logistics Organize daily pick up & drop off routes for dogs Keep transport and schedules on track with clear communication Track tasks in real time, nothing slips through the cracks Hands-On Dog Support (as needed) Step in to help the daycare/boarding team Let dogs out, clean kennels, feed, or escort to baths Safely handle dogs of all sizes with proper protocols What We’re Looking For Proven sales ability (you can close, not just talk) Excellent customer service & communication skills Fast, efficient, and detail obsessed, nothing gets missed Ability to pivot and prioritize in a busy environment Physically able to lift 50 lbs, work on your feet, and handle dogs safely Reliable transportation & punctuality Experience: 2+ years in sales, admin, or operations (dog industry a plus) Schedule Training: Monday–Friday, 8 AM – 5 PM Post-Training: Tuesday–Friday, 12 PM – 8 PM Saturday, 12 PM – 8 PM Why Join Us? This isn’t “just a desk job.” Every day is different — sales calls, client problem solving, scheduling, and hands-on teamwork with dogs. You’ll grow fast, work hard, and see your performance directly reflected in your pay and career growth. Apply Today Send your resume and a short cover letter telling us why you’re the perfect fit for this sales + client experience role. Location: Skiatook, OK (Hybrid in-person + remote) Apply now and start building your career with A Peaceful Pack.