Oregon Oils: Office Admin Department Team Lead (Portland)

OREGON OILS, INC. 2515 NW 28th Ave Portland OR 97210 www.oregonoilsinc.com Dispatching/Scheduling Manager $27.00 per hour Medical, dental, vision insurance 6 paid holidays a year 1 Week PTO after 1 year of employment, 2 WEEKS after 2 years! Pay raise within 6 months – 1 year PERKS: Pay raise within 6 months – 1 year pending review Paid lunch break – 30 minutes Private parking lot in front of building PTO – no cap 401K HOW TO APPLY: Please respond to this advertisement via email. Please attach your resume or paste it into the body of the email. You may include any additional items such as a cover letter, mission statement, references, etc. An Oregon Oils representative will reach out to you via the phone number you provided for an interview if you are selected. OUR STORY: Oregon Oils, Inc. is a locally owned and operated recycler of used cooking oils and grease trap material. We are a family owned and friendly company. We have been in business since 1992. Our company has quadrupled in size since then. We are growing quickly and are currently looking to add an additional member to our team. WHY WORK FOR US: Oregon Oils provides opportunities for employees to advance in their positions, taking on more responsibility, more hours and higher pay. We have several employees who have been employed with our company for 10+ years! We look to help people grow into their position with us and maintain job security. Hard and safe workers do not go unnoticed here. You are not just another employee here but part of the Oregon Oils family. QUALIFICATIONS: Routing and dispatching experience preferred Familiar with Oregon and Washington cities and roadway systems Proficient in Microsoft Office - Word, Excel, Outlook QuickBooks software experience Smart Service Quick Books Scheduling Software a plus Be able to manage multiple responsibilities through multitasking Ability to work well under pressure Problem solving and creative thinking skills Office/customer service experience required Good verbal/written communication skills Positive attitude and friendly with staff/ customers – This is especially important to us! A team player Ability to type at least 40-50WPM Okay with grease odors from technicians/ plant area SCOPE OF WORK: Build and enter weekly routes for 6 technicians while ensuring optimization Communicate with City Inspectors regularly. Email routes to Inspectors on a weekly basis Supervise 4-6 employees Dispatch technicians to resolve customer emergencies Answer phones and respond to emails Gather new account information and enter new accounts Assist with processing of billing and automatic payments Coordinating emergency appointments Troubleshoot issues during a service/after a service Sending pump out reports to city inspectors Maintaining a daily call log through google sheets Check in and stamp technicians' daily paperwork Maintain customer accounts through attention to detail Update customer accounts with most current information WORK ENVIRONMENT: Wrap around desk with dual 23” monitors. In heated/cooled open office. Private bathroom for staff, free coffee/ tea, filtered water dispenser, staff kitchen with fridge, microwave, and toaster oven. BENEFITS: PDX Sick Time – Accrues in first year, use if needed – 40 hours per year Three month waiting period before benefits are available Medical/Dental/Vision Insurance: We cover 50% of single base plan – Kaiser Permanente Paid Holidays: 6 per year After one year of employment: 401K – Brokered Oregon Oils PTO: Second calendar year - 12 days Seventh calendar year - 17 days PTO does not have cap, will not lose it if you do not use it