Browse
···
Log in / Register

Central Ohio Service & Strategy Specialist (Central Ohio)

$27-40/hour

Northwest Garage, 271 Ives Dr, Columbus, OH 43210, USA

Favourites
Share

Description

LINK TO JOB POSTING DOC: https://docs.google.com/document/d/e/2PACX-1vQ2eHIedyLv8bdqmUhvMZsKTb3L-xmmdMtxrG8yd28yhQSX29Q5QA3IbN5befY-zpqFu3rGsq22VIiy/pub -------------------------------------------------------------- CENTRAL OHIO SERVICE & SYSTEMS SPECIALIST – JOB DESCRIPTION POSITION OVERVIEW: We are seeking a highly motivated and experienced Central Ohio Service & Strategy Specialist to serve as BOTH the strategic/organizational leader and on-site project/service leader for the Central Ohio region. This role is the primary standard-bearer for both strategy and on-site delivery, combining leadership responsibilities with hands-on execution. The position requires extensive experience in both leadership/strategy and operational/technical domains. KEY FOCUS AREAS: Develop and execute strategy for client service and internal process improvement Lead and execute projects from scoping to completion Oversee and deliver on-site technology and client-facing service Organize meetings, set agendas, and follow up on action items Design, document, and implement systems and processes Manage internal and external communications, escalations, and planning NECESSARY SOFTWARE KNOWLEDGE: Ticketing & IT Service Management (ConnectWise, ServiceNow, SuperOps, etc.) Documentation & Collaboration (Confluence, SharePoint, Google Workspace, Office 365) Remote Support (TeamViewer, LogMeIn, AnyDesk, Microsoft RDP) Cybersecurity Tools, endpoint protection, MFA, CMMC 2.0 practices a plus Networking & Monitoring (PRTG, SolarWinds, Ubiquiti, Meraki) CRM & Communication (Salesforce, HubSpot, Slack, Teams, Zoom) LOCATION REQUIREMENT: Must be located in Central Ohio Regular on-site client visits throughout Central Ohio; home-based role with travel CORE RESPONSIBILITIES: Design, implement, and maintain operational systems and standardized workflows Develop and document business processes; create process automation where applicable Establish and track metrics/KPIs; lead process improvement (Kaizen, ‘5 Whys’, PSDA, etc.) Initiate regular client updates; create communication schedules and alerts Organize, lead, document, and follow up on meetings and action items Collaborate on escalations; ensure thorough documentation and process follow-through Own project deliverables and tracking from start to finish Provide hands-on technical support during on-site visits (network cabling, equipment moves up to 50+ lbs, etc.) REQUIRED QUALIFICATIONS: Must be based in Central Ohio 5+ years in both leadership/strategy AND operational/technical roles (not entry level) Demonstrated abilities in strategic planning, team leadership, and hands-on delivery Strong understanding of IT systems and business processes Excellent written and verbal communication Able to manage multiple projects, work independently and directly with clients DESIRED QUALIFICATIONS: Experience with process improvement methodologies and project management Technical certifications relevant to IT service delivery Familiarity with automation tools, AI, and operational challenges KEY SUCCESS INDICATORS: Operational systems implemented and maintained successfully Consistent proactive, effective communication Clear meeting outcomes and documentation Reliable completion of projects within timelines High client satisfaction and process ownership OUR COMPANY CULTURE: We lead with kindness, act with honesty, and are committed to always giving our best. Our team thrives on curiosity, creative solutions, and a constant drive to improve – for our clients and each other. COMPENSATION & BENEFITS: $27–$40/hr, part-time (approx. 20-30 hrs/week, 9 a.m. to noon core hours, flexibility required) Full medical, vision, dental 401(k) with 4% company contribution Mileage reimbursement at $0.30/mile for on-site work Growth opportunity in a dynamic, supportive environment HOW TO APPLY: Click link at top to see application info.

Source:  craigslist View original post

Location
Northwest Garage, 271 Ives Dr, Columbus, OH 43210, USA
Show map

craigslist

You may also like

Craigslist
Handyman Divison (Boston)
Professional Handyman (Greater Boston Area) Location: Greater Boston, MA Employment Type: Full-Time (with flexible scheduling options) Compensation: Competitive hourly rate based on experience + benefits ($25-$35) About Us: Stocker Appliance Repair LLC is a trusted provider of residential and commercial property maintenance services throughout the Greater Boston area. We take pride in delivering high-quality workmanship, reliability, and exceptional customer service. Position Overview: We’re looking for a skilled, dependable, and customer-focused Handyman to join our growing team. The ideal candidate is experienced in a variety of home repair and improvement tasks and enjoys working both independently and as part of a team. Key Responsibilities: Perform general repairs, maintenance, and installations in residential and commercial properties Handle tasks such as carpentry, painting, drywall repair, basic plumbing and electrical work, and fixture installations Troubleshoot and diagnose maintenance issues efficiently Ensure quality workmanship and professional communication with clients Maintain tools, equipment, and workspaces in safe, clean condition Qualifications: 5+ years of proven handyman, maintenance, or construction experience Strong knowledge of general repair and maintenance techniques Must have reliable transportation and a valid driver’s license Ability to work independently and manage time effectively Excellent communication and customer service skills Must be able to lift 50 lbs and perform physically active work What We Offer: Competitive pay based on experience Paid time off and Federal Holidays Health Insurance, Dental and Vision 401K Company Truck Flexible work schedule Opportunities for advancement Supportive team environment If you’re a motivated professional who takes pride in high-quality work and enjoys helping people maintain their homes and businesses, we’d love to hear from you! Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Experience: Handyman: 5 years (Required) License/Certification: Driver's License (Required) Ability to Commute: Boston, MA (Required) Work Location: On the road
150 West St, Boston, MA 02111, USA
$25-35/hour
Workable
Technical Support Engineer
Engineer Solutions that Empower Students  Are you passionate about technology, troubleshooting, and making an impact in education? MasteryPrep is seeking a Technical Support Engineer to provide high-quality support to both internal teams and external users, ensuring seamless operations across our technology platforms. Join a team dedicated to using technology to empower educators and students nationwide. In this role, you will serve as a key technical resource for our customers, troubleshooting and resolving complex issues across full-stack web applications. You’ll use modern developer tools, databases, and reporting systems to diagnose problems, ensure smooth integrations, and deliver timely solutions. This hands-on position involves collaborating closely with development, QA, and product teams to reproduce and resolve defects, maintaining application stability, and driving continuous improvement. Success in this role requires both strong technical expertise and clear, empathetic communication, ensuring that every customer interaction leads to a reliable and positive experience. Key Responsibilities: Serve as the primary point of escalation for customers issues, addressing their technical inquiries and issues related to full-stack technologies. Provide timely troubleshooting and resolution of customer-reported bugs in web applications built with TypeScript and React. Diagnose and resolve database-related issues in PostgresSQL and Firestore, ensuring data integrity and performance optimization. Document, track, and escalate customer-reported bugs using Gitlab. Collaborate with development teams to reproduce, diagnose, and resolve software defects Lead maintenance engineering. Work closely with cross-functional teams, including development, QA, and product management, to resolve complex technical issues. Communicate effectively with customers, providing updates on the status of their requests and issues in a clear and timely manner. Gather feedback from customers to improve the support process and contribute to product enhancements. About MasteryPrep Nearly 90% of low-income students graduate high school without a college-ready ACT or SAT score. MasteryPrep’s mission is to level the playing field in education by offering the most effective test preparation available – made accessible to all students.  Through more than 10 successful years of partnering with school districts and institutions on college readiness services and resources, MasteryPrep has surpassed one million students served since the company’s founding in 2012.  MasteryPrep increased its student outreach by 70 percent in 2021 and is ranked among the Inc. 5000 “Fastest Growing Companies,” featured by “Entrepreneur 360,” and selected among the “Growth Leaders” by Louisiana Economic Development. Requirements Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience) 2+ years experience as a full-stack engineer Strong knowledge of Google Firestore, PostgreSQL, TypeScript, JaveScript, and React Experience with SSO,  specifically with Security Assertion Markup Language (SAML) protocols Proficient in integrating Learning Tools Interoperability (LTI) standards  Skilled in integrating with Student Information Systems (SIS)  Familiarity with rostering and integration services in education technology (e.g., Clever, ClassLink, Schoology) Excellent problem-solving and troubleshooting skills Ability to work independently and as part of a team in a fast-paced environment Strong communication and collaboration skills Familiarity with compliance standards such as FERPA, COPPA or PCI DSS preferred Knowledge of secure coding practices and application security testing techniques preferred Benefits $75,000-$85,000 starting salary based on qualifications  Opportunity to work with cutting-edge technologies in a collaborative environment Flexible work hours and remote work environment Professional development opportunities and reimbursement for certifications and training  Company-sponsored social events and team-building activities Employee benefits eligibility (health, disability, AD&D, life insurance) Matching 401k Paid time off Generous paid holidays
West Roxbury, Boston, MA, USA
$75,000/year
Craigslist
IT Tech 1 for East Linn Christian Schools (Lebanon)
Overview of Position The Tech 1 is an assistant and key worker in the Informational Technology team. They provide user tech support and training, maintain equipment, service help tickets, and work with the Director of IT to ensure all students and staff have effective working technology equipment and systems. This is a mid-level position, which requires steady growth, comparable to District needs. Supervisor ELC Director of Information Technology Supervises No one. Occasionally may direct or guide work of student aides. Key Team/Collaborators/Committees Director of IT Principal, Elementary Principal, Middle/High General Responsibilities – As an employee of a Christian school, all employees are ministers. All Employees will … Appreciate and make a strong commitment to the core values, philosophy, and mission of the school Demonstrate a positive Christian witness, service and representative of the school to the community. Be committed to Christian fellowship, including active involvement in a church body. Follow the Employee Handbook and will act in a way to preserve unity. Work to create and maintain a healthy, Christian environment for teaching and learning. Act professionally. Arrive to work and designated school functions on time and maintain regular job attendance. General Responsibilities and Essential Duties – Specific to This Position Collaborate and work closely with the Director of IT to ensure system functionality and address technical issues. Provide technical support. Assist users with common technical/technological issues related to school tools and platforms. Provide assistance and guidance to educators and students on how to use various technology tools effectively. Provide Audio Visual (AV) support. Fulfill projector/display and audio needs on campus, including events. Maintain records of help tickets to create a solutions knowledge base. Help create user guides, teaching tools, and FAQs for common issues and tools. Assist with equipment maintenance and set up of classroom technology and equipment. Help to maintain an up-to-date inventory of school-owned equipment and licenses. Other duties as assigned by the Director of IT or Superintendent. Qualifications: Spiritual Life A qualified applicant will attend a church, participate in active Christian fellowship, and strive to lead a life of positive Christian discipleship. Qualifications: Education and Related Experience Associate’s degree and/or office/system experience Prefer experience working in K-12 or school setting Prefer experience working in a non-profit or Christian organization Qualifications: Required Knowledge, Skills and Abilities Basic understanding of educational technology tools and platforms Strong communication skills and a customer-service orientation Physical Requirements Must be able to perform all essential elements of the job with or without reasonable accommodations. Must be able to physically operate a computer and keep organized records. Able to lift and move 50 pounds and carry a minimum of 25 pounds. Able to bend, kneel, crawl on floor, climb ladders, and physically perform all essential duties in this position description Work requires manual dexterity and close vision (to edit or proofread) with or without accommodations Environment Work is performed in diverse conditions. At times, the environment may be noisy with frequent interruptions. Students of varying ages may be present in workspace at times. Employee will move around campus, navigating varying terrain and using stairs. Hours Full-time August 15-June 15; 35-40 Hours/week. No benefits. Summer hours and infrequent nights or weekends may occur. Please fill out application and cover letter and resume at : https://www.eastlinnchristian.org/employment Posting closing on 10/17 and interviews on 10/22
G4J9+J5 Lebanon, OR, USA
$18/hour
Workable
Application Support Specialist
Joining Synergex means navigating the career you desire with you in the driver seat. Working alongside other talented and creative minds, your contributions will serve to keep our clients on the cutting edge of technology. Through our expert consulting services, our ever-evolving comprehensive suite of products, and our top-notch developer support, Synergex ensures every single one of our customers – from global Fortune 100 companies to local businesses – has the tools and support needed to take their business to the next level. This is what we’ve been doing for over 45 years, and none of it would be possible without our awesome team – and that’s where you come in. The Synergex Application Support Team is looking for an Application Support Specialist. As an Application Support Specialist, you will partner with team members to help Synergex provide top tier support for our customers applications. You will do this by managing support cases, taking customer calls, writing documentation, and working with developers on new features and bug fixes. Job Description: The Application Support Specialist provides exceptional application support to Synergex customers worldwide. Responsible for the day-to-day management of support cases, customer application updates, writing documentation for internal and customer use, ensuring that support cases are responded to and resolved according to Service License Agreements (SLAs). Requirements Essential Duties and Responsibilities Have superior customer centric focus with a proven ability to thoroughly resolve customer inquiries via phone, video calls, ticketing system, and email. Identify, research and resolve application and technical issues related to supported applications. Identify and escalate cases requiring a higher level of support Document, track and monitor issues in company provided application to ensure timely resolutions, meeting or exceeding customer SLAs. Perform quality assurance (QA) on documented bugs and new functionality. Learn new applications and business domains to expand professional knowledge Ability to multitask, prioritize and perform effectively under tight deadlines and time constraints. Expected to be self-directed, self-motivated, able to establish priorities and to work both independently and in a team environment. Expected to contribute to a technical knowledge base and write technical documentation for internal use and write technical/instructional documentation for customers Demonstrate patience, adaptability, and resourcefulness in all interactions with internal and external stakeholders Participate in a rotating after-hours support schedule, including nights and weekends. Infrequent travel may be required when providing onsite support of software. Job Requirements Must haves: High school diploma, GED, or equivalent. 1 to 3 years' experience with Application/Customer Support. Knowledge and experience with basic computer functions and systems (Windows). Knowledge and experience with Microsoft Excel and Word applications. General knowledge of programming concepts, software development cycles (SLDCs) and associated tools and platforms. Excellent communication skills, both verbal and written; strong interpersonal skills. Ability to understand application issues and articulate industry operational/technical solutions. Strong prioritization skills. Exceptional customer service skills. Nice to haves: Experience in end-user support in a help desk environment. Software application installation experience. Familiarity with one or more general purpose programming languages including but not limited to: Synergy. Job Essential Functions Work Location In-Office & Hybrid Options: Opportunities to work in the office or a combination of remote and in-office (hybrid) are also available based on preference and business needs.   Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Prolonged Periods of Sitting or Standing: Ability to sit or stand at a desk workstation for extended periods during the workday. Manual Dexterity: Proficient use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Visual Abilities: Adequate vision to read and interpret data on computer screens and printed materials. Hearing and Speech: Clear verbal communication skills for virtual meetings and phone conversations; ability to hear and understand spoken information. Cognitive Functions: Ability to concentrate, analyze data, and make decisions with minimal distractions in a remote work environment. Minimal Physical Exertion: Occasionally lifting or moving items up to 10 pounds, such as laptops or office supplies. Synergex is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.   The base salary hiring range for this position is $45,000 - $60,000 Benefits What Makes Synergex Awesome? Synergex has created a positive, vibrant culture that celebrates initiative and promotes creativity and autonomy. We have established an environment of personal growth through our support of education and professional development and our onsite and remote wellness offerings. We have: Loyal, enthusiastic customers who appreciate our role as their technology partner. A stable, profitable, long-standing business with a culture that values work-life balance. A variety of fun opportunities to connect with your coworkers both virtually and in-person. Access to employer-sponsored wellness programs. A comprehensive benefits package including:  Comprehensive health plan that includes medical, dental, and vision insurance.  Employer-paid long-term care, life, and AD&D coverage.   13 paid holidays.  Generous time off with the ability for PTO to roll over year-to-year.
Gold River, CA 95670, USA
$45,000/year
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
© 2025 Servanan International Pte. Ltd.