PC and Apple Desktop Laptop ITAD Technician in Hayward (hayward / castro valley)

Join DeepTech Inc. – Where Apple Expertise Meets Human Centered IT WHO WE ARE DeepTech Inc. is a trusted NYC-based MSP with 20+ years of delivering smart, personal, and proactive IT support. We’re a tight-knit team that values expertise, collaboration, and client success. Our environment is fast-paced, fun, and focused on real impact. Are you a macOS pro who loves problem solving and helping put a smile on clients face? We're looking for a full-time, Mac-focused IT Specialist to join our Service Desk team. This role combines in-office and onsite work, supporting clients across NYC. This role is for experienced professionals only—those who already know their way around macOS and the Apple ecosystem. If you're still learning the ropes, this one isn’t the right fit. Apple certifications are a big plus—but not required. WHAT YOU'LL DO Work from our bright Midtown NYC office and visit client sites throughout the city Handle a variety of technical support needs—from quick fixes to deeper troubleshooting Resolve tickets involving: > Password resets, printer setups, OS updates > Workstation migrations, server support, MDM configurations (e.g., JAMF, Mosyle, Intune) > macOS, Windows, Google Workspace, and O365 troubleshooting > Work with firewalls, switches, WiFi, VPN (SonicWall, Meraki) > Support VoIP systems, email security, spam filtering, and more > Participate in on-call rotation and team meetings > Keep documentation and client communication clear and up-to-date SKILLS & REQUIREMENTS > 4+ years supporting macOS, iOS, and mobile devices in professional environments > Familiarity with tools like Keychain, Activity Monitor, Console, LaunchAgents/Daemons > Experience with MDMs (JAMF, Mosyle, Intune, Meraki) > Comfort supporting Windows users at a Level 1 capacity > Hands-on experience with Google Workspace, Office 365, and cloud-based environments > Strong communication skills—you’re client-friendly, clear, and reliable > A self-starter mentality—you take ownership, but know when to escalate > Familiarity with ticketing systems (ConnectWise is a plus) and RMM tools WHAT WE OFFER + Compensation & Perks + Cell phone reimbursement + Commuter benefits + Medical, dental, vision, life, and AD&D insurance + 9 paid holidays, PTO, and sick time + Employee referral bonus and EAP access + Career Development * Clear annual training goals * Structured 3-week onboarding * Opportunity to work with Mac, PC, networking, and use all the fun tools * Friendly and supportive team culture * Midtown office with great energy * Monthly employee appreciation, and the occasional office pup * Breakfast team meetings and a culture that values your voice READY TO APPLY? If you're passionate about supporting Apple environments and want to thrive in a people-first MSP, we'd love to hear from you. Email your resume to us with the subject line: Mac Support Tech – YOUR FULL NAME WITH a pdf copy of your resume attached. Only candidates who follow this instruction will be considered. DeepTech Inc. is proud to be an Equal Opportunity Employer. We encourage applicants of all backgrounds and identities to apply.

Ensure consistent, reliable, and efficient cybersecurity service delivery within a technical domain Ensure high-quality service and drive continuous improvement through standardized management practices, measuring team efficiency, and fostering ongoing team development Act as the primary point of contact for leadership regarding the performance of IT and cybersecurity service delivery in design, transition, deployment, and operational support Oversee end-to-end delivery of cybersecurity service quality Monitor, manage, enhance, and report on IT service performance against agreed SLAs and KPIs Foster a culture of continuous improvement and knowledge sharing Ensure the team has the necessary skills and resources to deliver excellent service Oversee resolution of major incidents and problems impacting cybersecurity service delivery Coordinate internal IT teams to drive root cause analysis, After Action reports, and remediation solutions Understand, evangelize, and enforce service delivery lifecycle principles (envisioning, design, plan, stabilize, and deploy phases) Collaborate with Change Management to ensure changes to cybersecurity services are implemented effectively, efficiently, and with minimal disruption Identify opportunities for service improvement and drive initiatives to enhance service quality, efficiency, and cost-effectiveness Provide regular reports on service performance to senior management and business stakeholders Manage relationships with key IT and cybersecurity vendors, ensuring services meet contractual obligations Contribute to development and management of the service delivery budget. Track and control service delivery costs Maintain awareness of financial health for assigned projects, including budgeting, forecasting, and variance analysis Oversee and actively participate in operational maintenance and sustainment activities Optimize allocation and utilization of operational resources, identifying opportunities to improve efficiency and reduce costs Other duties as assigned Requirements Education/Training:  Bachelor’s Degree in relevant engineering or science discipline required Master’s Degree preferred Must have, or obtain within 6 months of start date, current DoD 8570 or 8410 compliant certifications (i.e. Security+) ITIL v4 Foundation Certification preferred Experience: 12+ years of professional experience in the required task area  5+ years of professional experience as an IT Service Delivery Manager or similar role 1+ years of professional experience working in a management or leadership role Experience, knowledge of, or exposure to delivering and/or managing IT Service Delivery within several large and complex organizations across government and commercial environments In-depth understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Excellent analytical, problem-solving, and decision-making skills Experience with service management tools (e.g., ServiceNow, BMC Remedy) Experience in DoD IT Operations preferred Project management experience preferred Security: Must be a US citizen Candidate must be in possession of a minimum DoD issued Secret Clearance and eligibility for TS/SCI Candidates with active current TS/SCI preferred Physical Requirements: Able to occasionally reach with hands and arms Prolonged periods of computer screen use, while sitting or standing at a desk Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.) Able to safely lift and carry up to 20 pounds at a time Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short Term & Long Term Disability Training & Development Wellness Resources Salary: $150,000.00 - 180,000.00 Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.

@everyone Hiring: Ontario warehouse looking for a worker, preferably a female under 30 years old, who can use a phone and computer, must be diligent and quick-minded, mainly doing clerical work such as printing and handling problem packages, hourly wage $19/hour, overtime after 8 hours per day paid at 1.5 times, if required to work Saturday and Sunday full days, paid at 1.5 times, three-day trial period, training provided if inexperienced, but no one who is too slow to learn, contact number 6269771733 9296267666 WeChat ID zxm6269771733

Personal Care Assistant Accompany clients on daily outings or recreational activities, participate in social and community events, take walks, and engage in conversations. The job is light in workload with flexible and adjustable hours, working five days a week. We are seeking a well-mannered, compassionate, responsible female candidate with good personal presentation. Driving skills are preferred. Daily wage: $220. Interested applicants, please contact: 206-800-6176

There will be a cabinet unloading tomorrow (8.14). Interested parties please contact 6265576096, thank you! $200 per unit. 1550 Knowles Ave Los Angeles, CA 90063

Hiring a long-term stable warehouse worker, male preferred, responsible for receiving returns, inventory management, sorting goods, outbound shipments, and warehouse management. 15-day probation period, $18 per hour, salary after probation $19–21 per hour based on performance! Work location: near Ding胖子 Plaza Contact number: 6265576096