Desktop Support Tech I/II --- Temporary for 4 - 8 weeks (Sacramento)

POSITION SUMMARY: Reporting to the Director of Enrollment and Student CRM Systems, the Systems Administration and User Support Specialist play a key role in advancing the effective use and ongoing evolution of the University's Technolutions Slate CRM platform across multiple databases. The specialist serves as both a frontline resource and a subject matter expert for Slate users across campus, guiding adoption through training, documentation, and collaborative problem-solving. In addition to supporting end users, the specialist develops and maintains core CRM functionality (including forms, events, and communication tools), contributes to the design and enhancement of data structures, workflows, applications, portals, integrations, and related components, and ensures data integrity through auditing and resolution efforts. The specialist also partners on cross-functional projects to optimize CRM capabilities for institutional goals, manages testing and quality assurance processes, and oversees team and project productivity practices to support effective collaboration and alignment across university priorities. JOB DUTIES/RESPONSIBILITIES: System Configuration, Development, and Customization (40%) Develop communication campaigns, forms, and events/templates in support of core processes and workflows for units across campus. Support and monitor constituency usage of communication, form, and event tools. Customize the CRM configuration in Slate to meet the unique needs of different offices/departments. Assist in development of Slate data structures, workflows, applications, automations, portals, and related infrastructure to support operational requirements and streamline processes for offices across campus. Build and configure application and form processes in Slate (including infrastructure for supporting materials, recommendations/references, checklists, and other processing needs). Build complex, multi-stage workflows to streamline and automate business processes; assist in implementation of appropriate permission settings and access controls, ensuring data security and maintaining compliance. Create and maintain portals for student, staff, and faculty end users, providing secure and personalized access to relevant information, forms, and applications. Stay up to date with industry best practices and technological advancements, exploring opportunities to leverage new features and functionalities of the Slate system. User Training and Support (30%) Create and maintain comprehensive documentation of system configurations, workflows, and user guides to facilitate knowledge sharing and support users. Develop and deliver training programs and materials to educate users on optimized system usage, new features, and best practices. Develop and implement innovative solutions for managing, maintaining, and sharing documentation, training, and instruction materials; conceptualize, design, and/or develop tools and applications to provide robust and user-friendly support resources. Troubleshoot and diagnose user-reported problems, identify and implement solutions, and triage problems to other ESCRMS process owners or Technolutions support as necessary; guide power users in understanding and troubleshooting problems independently. Develop and manage user assistance processes and tools, ensuring rapid and optimal resolution of requests for assistance while optimizing ESCRMS team bandwidth; manage productivity tools (e.g. Airtable, Slack) for use by Slate constituents across campus. Serve as a subject matter expert in Slate administration; develop, train, and guide Slate users across campus; support individual offices in their day-to-day adoption of Slate functionality. System Administration and Maintenance (20%) Develop tools and practices for auditing data in Slate to maintain data integrity. Develop tools for monitoring user adherence to system requirements and best practices, and for automating alert and mitigation notifications. Investigate and resolve system issues, including errors for imports/exports and integrations between systems, and data discrepancies. Assist Slate users with matching and duplication issues in data imports. Assist in design and implementation of system integrations, developing import/export processes in Slate and ensuring seamless and secure data flow between Slate and other applications. ESCRMS Team Management and Process/Tool Development (10%) Continuously evaluate existing team processes and identify areas for improvement. Develop and implement innovative solutions to enhance team productivity and efficiency; manage team productivity tools and practices (e.g. Airtable, Slack). Conceptualize, design, and build tools and applications to support the team's operations; utilize technical skills to create solutions that optimize team performance and decision-making processes; stay up to date with technological advancements and suggest relevant tools to enhance team collaboration. Prepare requests for operating budget; reconcile expenditures, process financial transactions and audit monthly budget reports. CONTACTS: Frequent interaction with Slate users, program managers, and stakeholders across campus. Occasional collaboration with Enterprise Applications (IS), campus data stewards, VP for Enrollment Management, VP for Planning and Policy, University Communications, and Technolutions staff. Occasional contact with vendors providing consulting or development services. WORKING CONDITIONS/PHYSICAL EFFORT: Majority of work is completed at two-monitor workstation and requires one to work from computer full-time. Remote work may be considered. QUALIFICATIONS: Knowledge, skills & ability: Advanced knowledge of relational database (CRM) configuration and management. Strong analytical, research, critical thinking, and creative problem-solving skills, including the ability to identify, analyze, and resolve complex problems. Strong attention to detail and demonstrated ability to audit data, map processes, and organize/synthesize information from disparate sources. Demonstrated ability to balance multiple projects and tasks and to adapt in a fast-paced, ever-changing environment. Demonstrated ability to learn new systems, procedures, and processes quickly and independently. Excellent interpersonal and communication skills, and the ability to build and maintain strong relationships with Slate users and teams across campus. Demonstrated ability to create system/process documentation, develop training materials/plans, and train users. Proficiency in Microsoft suite of products. Knowledge of student information systems (SIS) preferred. Thorough understanding of FERPA and compliance; demonstrated ability to handle highly confidential information. EDUCATION & EXPERIENCE: Bachelor's degree required. Prior higher education experience preferred. 3-5 years of experience working in CRM/relational database systems required. Experience in reporting, UX/UI design, and/or web development preferred. WORK HOURS: Full-time; Non-exempt Monday-Friday 8:30AM-5:00pm PAY STRUCTURE: Pay Grade 6 (Hiring range $47,154 to $62,483 annually)

About Us FundPark is Asia’s leading fintech platform providing innovative financing solutions to eCommerce SMEs. Since inception, we have empowered over 32,000 cross-border sellers across 36 international markets, with loan disbursements exceeding US$5 billion. By combining deep data integration, proprietary credit models, and cutting-edge technology, FundPark has become the trusted partner for merchants seeking flexible, growth-oriented capital. FundPark AI (FPAI) represents FundPark’s entry into the U.S. market and the expansion of our business into software. Under your leadership, FPAI will deliver tech-enabled services and software-as-a-service (SaaS) tools that help Amazon and global eCommerce sellers accelerate growth. We have ambitious plans for our product suite to span advertising automation, listing optimization, and advanced analytics. Together, we hope to empower merchants to boost sales efficiency, improve profitability, and scale with confidence. Together, FundPark and FundParkAI form a powerful ecosystem: FundPark provides capital to fuel sellers’ businesses, while FPAI delivers the technology and insights to optimize performance. This integration creates a unique flywheel for long-term success combining financing and software to drive sustainable eCommerce growth in Asia, the United States, and beyond. FundPark AI has the resources of a multinational scale-up, but this role has the impact, scope, and independence of a founding team member in a brand new market.You will help shape not just the product but the company itself. About the Role We are seeking a Head of Product to lead FundPark AI’s product strategy and execution. This is a hands-on leadership role where you will be both the strategic leader and the day-to-day product owner while we build 0 to 1. Our products are deeply technical and data-driven — spanning advertising automation, listing optimization, intelligence dashboards, and more— so we need someone with strong analytical skills, comfort with data workflows, and the ability to turn complex capabilities into customer value. You will join a lean start-up, and we operate like it. You and our product designer (who we will hire together) will guide our e-commerce specialists, engineering, and data teams in the trenches building. We need a leader who can roll up their sleeves, work directly with the team, and drive clarity on priorities and outcomes. The ideal candidate is a player–coach, able to balance building with leading, ensuring our first product iterations are high-quality and grounded in customer impact. The Opportunity If you join us, you will: Be the founding product leader in San Francisco. Operate as a strategic partner of our product direction, not just a feature pusher. Work on cutting-edge AI that will redefine how merchants scale. Build global products for two of the most competitive frontier e-commerce markets, US and Asia.   Together, we can: Shape the future of AI-driven commerce for thousands of brands across the U.S. and China. This is a $7T global market, including ~$125B of cross-border Amazon sellers in US, and ~$125B of Amazon sellers in China. Directly influence how merchants compete against larger players on Amazon, leveling the playing field for small players of all sizes. Transform the lives of millions of sellers globally by making advanced tools accessible. Empower a future where anyone, anywhere regardless of background can harness AI to sell. Key Responsibilities Executive Leadership: Serve on the executive team, shaping company strategy, engaging with investors, and providing visibility to our parent company, FundPark. You are not just running the product team, you will play an active role in running the company! Product Ownership: Own the roadmap end-to-end — from strategic direction to sprint-level execution. Run standups, review designs, write PRDs, and drive clarity for the engineering team. Product & Design Team Leadership: Manage the product and design team (you and a product designer, for now!). Lead by example to ensure user experience is simple, effective, and grounded in real merchant needs. Translation of Expertise: Partner with in-house eCommerce specialists, distilling their domain expertise into structured product specifications and prioritized features. Customer & Market Insight: Run discovery with sellers and partners, turning insights into clear requirements and product hypotheses. Data-Driven Decision Making: Use analytics, benchmarks, and experimentation to validate assumptions, derisk decisions, and track impact. Cross-Functional Leadership: Partner closely with engineers, specialists, and business teams to drive momentum and deliver results. They have the eCommerce know-how and Predictive AI and ML models down – you bring the product-thinking and process. Scale with Discipline: Build the foundation for a world-class product function, but with a “first do, then scale” mentality.   Qualifications What We’re Looking For Hands-on leadership: Comfort being in the trenches — you will be writing strategy docs and defining specs, QA’ing, running standups, and talking to customers — not just directing from above. Technical fluency: Strong grasp of data products, APIs, and AI workflows; able to engage credibly with engineers and make trade-offs. Analytical rigor: Comfort with metrics, dashboards, and experimentation; able to turn noisy data into clear direction. Product craft: Skilled at translating expertise into structured product specs, and ensuring world-class design and usability. eCommerce experience is a nice-to-have. Executive presence: Capable of representing the product organization at the executive table and with investors, while also inspiring internal teams. Player–coach mindset: A leader who can both build directly and bring others along, without over-indexing on team size or empire-building. Start-up builder DNA: Thrives in ambiguity, embraces iteration, and pushes for momentum and results. Requirements You would be a good fit if you have: 6+ years in product management in SaaS or e-commerce platforms. Experience owning full product lifecycle with managerial and leadership experience Previous experience in eCommerce and advertising Familiarity with AI/ML product integration Excellent communication across technical and non-technical stakeholders. Entrepreneurial mindset; thrives in fast, lean environments, and ready to roll your sleeves. Benefits What We Offer Compensation: Competitive salary and equity package tied to US market success Career Trajectory: Path to C-Suite – this opportunity is yours to lose. Benefits: As an early team member, you’ll help shape our policies — today that includes health insurance, PTO, and office space, with more to come as we grow.

We will train you on installation and how to troubleshoot our product in-house. This position is approximately 50 % customer support 40 % customer service and order taking 10% product assembly/repair/installation etc Office hours 9:00am - 6:00pm. Office is located in brooklyn (11228) flushing 11357 or Staten island 10309 Position Responsibilities will include: - 40 % customer service and order taking inculding talking to customer about new prodcuts and checkout customer - Basic troubleshooting/support of our software on our customer's computer and of our products both in-house and via remote software sessions. - repair, assembling/packing new units for sale, install and configuring software on new units and managing part inventory. Job Type: Full-time

Teguar is currently seeking a Hardware Applications Engineer to be responsible for hands on testing and documentation preparation to validate computer hardware solutions to our customers problems. About the Role The Application Engineer will be responsible for providing pre and post sales technical support for the development and implementation of complex products, applications, and or solutions. You will work closely with the engineering and product development teams to gather technical information and create comprehensive documentation that demonstrates compliance with medical standards and regulations. Responsibilities Pre-Sales: Provides pre-sales technical support for complex products/solutions, utilizing in-depth product knowledge to assist sales staff and customers through product capability assessments and validation tests. Collaborates with requestors to understand custom application needs, asking pertinent technical questions regarding operating environments and specifications. Works with sales and operations to secure customer approval for necessary testing, offering technical expertise and serving as an on-site consultant for witness testing. Communicates with sales and internal teams to confirm that customer needs are met, acting as an advocate and advisor if the outcomes are unsatisfactory. Conducts initial and detailed reviews of all project technical documentation, ensuring proposals are feasible and identifying risks in technical designs. Post-sales: Provide technical expertise during installation, implementation, and maintenance of products, ensuring client needs are met and products are functioning correctly. Offer follow-up support to sales, customers, and production teams with technical information. Understand and comply with medical clients' documentation requirements related to product changes. Serve as a point of contact for client inquiries about Verification and Validation documentation, addressing customer satisfaction and proposing corrective measures as needed. Provide technical expertise and gather data to address post-sale customer needs, collaborating with internal teams and resources for effective solutions. Maintain up-to-date documentation, ensuring accuracy and compliance with relevant standards.   Qualifications Experience in the medical device field desired. V & V Linux Customization to BIOS or Operating System Integrate hardware and software solutions together Production escalations Helping to troubleshoot issues found on production line Preferred Skills Experience in the medical device field desired. Who we are… Teguar Corporation is a fast-growing Inc 500 company who is a leading provider of advanced industrial and medical computer solutions.  Our industrial and medical computers are specially designed to provide reliable performance in the most demanding environments and applications.   Our Mission and Values… Teguar’s Core Values are the pulse of our organization.   We care for our customers and have a true Passion to see our customers succeed.  We have a strong commitment to excellence and often extend boundaries to achieve the extraordinary. We exercise Agility and encourage our team to jump in and make it happen and we take pride in having Integrity by always striving to do the right thing, even when it’s hard.  We believe in excellence in the quality of our products, the quality of our customer service and the quality of our team.   We believe in family first and foster a true work/life balance environment.  Teguar is comprised of individuals from all over the globe, and each member of our multi-national team lends their own unique ideas and perspectives.  We continuously strive to nurture a positive company culture for our team members. Requirements Bachelors of Science degree in Engineering or related field and 2 years of relevant experience; or a minimum of 5 years of experience in lieu of education, or an equivalent combination of education and experience. Benefits Commission Plan 401K matching HRA (Health Reimbursement Account) covers medical, dental and vision expenses Gym membership Paid Holidays and PTO days Birthday PTO and Volunteer Day Culture Committee Program Employee Referral Bonus Program Modern office work environment with free drinks and snacks

Job Title: Computer Repair Technician Location: Tacoma, Washington Green PC is a reputable technology solutions provider specializing in computer repairs, maintenance, and IT services. With a dedication to delivering high-quality solutions to our clients, we are currently seeking a skilled and experienced Computer Repair Technician to join our team. Position Overview: As a Computer Repair Technician at Green PC, you will be responsible for diagnosing, repairing, and maintaining computer systems and peripherals. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a commitment to delivering outstanding customer service. This role offers an exciting opportunity to work in a dynamic environment where you can contribute to the success of our clients through your technical expertise. Responsibilities: Diagnose hardware and software issues in laptops, desktops, and peripherals. Perform repairs and replacements of faulty components, including but not limited to motherboards, hard drives, RAM, and power supplies. Install and configure operating systems and software applications. Conduct preventive maintenance on computer systems to ensure optimal performance. Troubleshoot and resolve network connectivity issues. Provide technical support to clients through in-person, phone, or remote communication channels. Document all repairs and services performed in a clear and organized manner. Stay informed about the latest technology trends and advancements. Qualifications: Proven experience as a Computer Repair Technician or similar role. Strong knowledge of computer hardware, software, and operating systems. Ability to diagnose and repair hardware and software issues efficiently. Excellent problem-solving and troubleshooting skills. Strong communication and customer service skills. Adept at working independently and as part of a team. Technical certifications (e.g., CompTIA A+, CompTIA Network+, or similar) are a plus. Familiarity with both Windows and Mac operating systems. Education: Highschool Diploma or Associate degree or equivalent certification in Computer Science, Information Technology, or a related field. How to Apply: Interested candidates should submit their resume, a cover letter detailing their relevant experience, and any relevant certifications to sales@greenpcwa.com. Please include "Computer Repair Technician Application - [Your Name]" in the subject line. Green PC is an equal opportunity employer. We encourage applicants from all backgrounds and experiences to apply.

City Wide is seeking a dynamic Data Analyst to join our growing team! (We are looking for someone to work onsite, but will consider remote candidates.) Your Mission: As the Data Analyst at City Wide, your mission is to empower franchise success and operational excellence by transforming complex data into clear, actionable insights. You will leverage your deep understanding of the City Wide Model and business operations to create accurate reports and visualizations that guide strategic decision-making across the organization. Requirements What You’ll Achieve: You will successfully develop and update both standard and custom reports using Power BI and other tools, ensuring data accuracy through rigorous validation processes. By collaborating closely with business leaders and the IT Analytics team, you will maintain and enhance the data warehouse, uncovering trends and driving improvements in business processes, franchise performance, and overall profitability. Your insights will be instrumental in enabling data-driven decisions that support the growth and efficiency of City Wide franchises. Who You Are: You bring strong analytical, problem-solving, and critical-thinking skills combined with proven experience in data analytics and reporting tools like Power BI or Tableau. You have excellent communication and collaboration abilities to work effectively across business and IT teams and manage multiple priorities in a fast-paced environment. Familiarity with cloud platforms and proficiency in Microsoft Office Suite and CRM systems further strengthen your ability to deliver impactful analytics and solutions. Benefits City Wide Franchise provides competitive compensation with bonus potential and a full benefits package including medical, dental, vision, life insurance, short and long-term disability, PTO, and a 401k plan. The company is known for its collaborative, people-centered culture, offering a fast-paced, flexible, and supportive work environment that encourages ongoing learning and development. Employees also enjoy paid time for community service and charity work. Read more about City Wide at www.gocitywide.com Join City Wide and help us create events that inspire, engage, and leave a lasting impression!