Browse
¡¡¡
Log in / Register

💻 Tech Support & Help Desk Workers – Are You Owed Overtime Pay? (Southern California)

Negotiable Salary

736 N Broadway STE 106, Los Angeles, CA 90012, USA

Favourites
Share

Description

Many IT workers, especially in help desk and tech support roles, are misclassified as “exempt” and denied overtime. But under California law, if your duties are mostly routine troubleshooting, password resets, and support tickets — you’re likely entitled to overtime pay. If you’ve worked over 8 hours a day, worked on after hours tickets, stayed after hours to for training or to work on projects, been on-call, or responded to issues on your “off time,” you may be owed: 💵 Time-and-a-half pay for overtime (over 8 hrs/day or 40 hrs/week) 💵 Double time for long shifts (over 12 hrs/day) 💵 Pay for off-the-clock work like logging in early or finishing tickets late 💵 Compensation for being “on call” or working nights/weekends 💵 Meal and rest break pay if you had to work through them Even if you’re salaried, if your duties are support-related and follow set procedures, you may not meet the legal test for exemption and must be paid overtime. We are employment attorneys who help IT workers recover unpaid wages. We can help get you paid what you are owed. 📞 Free attorney consultation – no obligation (888) 416-6654 🌟 20+ years fighting for California workers’ rights 💸 No upfront costs – we only get paid if you win or settle ** Call or email us today to find out how much you may be owed. Chris Hamner Attorney at Law HAMNER LAW OFFICES 26565 West Agoura Rd., Suite 200 Calabasas, California 91302 www.hamnerlaw.com 💼 Get Paid Everything You Are Owed. ATTORNEY ADVERTISEMENT

Source:  craigslist View original post

Location
736 N Broadway STE 106, Los Angeles, CA 90012, USA
Show map

craigslist

You may also like

Workable
D365 & PowerApps Developer
The Dynamics 365 Developer will work within the IT team to design, develop, and implement the Company’s Microsoft Dynamics Finance & Operations (F&O) platform. Through the use of discretion and independent judgment, the Dynamics 365 Developer will create, enhance, and support business solutions that optimize processes, improve user productivity, and ensure operational continuity. The role will also leverage low-code solutions within the platform to support the Company’s stakeholders while collaborating with cross-functional teams to transform complex challenges into effective, technology-driven solutions.  Essential Duties and Responsibilities Leverage Agile/SCRUM methodologies to design and develop scalable business solutions for Dynamics F&O using X++ and Power Platform. Build and maintain model-driven apps and automations, including entity and form configurations, process automations, custom reports, and system customizations, etc. Identify opportunities for system improvements, process optimization, and user enablement without requiring constant oversight. Develop and maintain integrations between Dynamics 365 and external systems using APIs, Data Entities, OData, and custom services. Diagnose, troubleshoot, and resolve technical issues within the Dynamics F&O environment and Power Platform applications. Lead technical analysis, solution development, and ongoing support efforts in close collaboration with cross-functional IT teams. Manage and execute complex solution deployments, ensuring stability, scalability, and minimal disruption to business operations. Create and maintain technical documentation for developed solutions and configurations. Other duties as assigned. Requirements A bachelor’s degree, or its foreign equivalent, in Computer Science or related technical field. A minimum of 2 years of experience developing Dynamics 365 Finance & Operations (F&O) customizations using X++. A minimum of 2 years of developing Dataverse Power Apps. A minimum of 2 years of data models and relational database. A minimum of 1 year of experience in developing integrations between D365 F&O and Dataverse. Experience using Agile and continuous deployment in Azure DevOps or similar. Experience with .Net and SQL data query development. Experience with other SSIS, Azure Data Factory, Azure Logic Apps preferred. Experience with Microsoft APIs such as Graph, SharePoint, Dynamics preferred. Experience with reporting tools such as SSRS and Power BI preferred. Experience with IDEs and Visual Studio and Visual Studio Code preferred. Ability to independently translate business requirements into effective application solutions. Knowledge of functional concepts in Dynamics 365 Finance & Operations (F&O) Demonstrated computer skills including a working knowledge of MS Office products, including Outlook, Excel, Word, and PowerPoint. Texas residency preferred. Benefits Health & Wellness Medical, Dental & Vision Coverage Employee Assistance Program (EAP) Fitness Reimbursement Financial Planning 401(k) with Company Match Company-Paid Life & Disability Insurance Supplemental Coverage Options Time Off & Life Balance PTO & Paid Holidays Leave of Absence Programs Family & Lifestyle Perry Homes Family College Fund New Home & Employee Discounts Pet Perks, Travel Assistance, & More **Prio ***Note to job seekers: Your resume will be reviewed as the best qualified candidates will be contacted in the event that there is potential match***   Perry Homes is an Equal Opportunity Employer    Disclaimer: Recruitment Fraud – Any communication regarding job opportunities from our organization will be initiated through official channels only, including our company email domain, @perryhomes.com and verified social media accounts.  We advise candidates to exercise caution and refrain from sharing personal or sensitive information with any party claiming to represent our company outside of these channels.  We do not at any early stage of recruitment process solicit personal information (e.g., passport and bank account info), financial details, or any form of payment (e.g., application fee).  If you receive suspicious communications, encounter job postings that appear fraudulent, or want to confirm any employment postings, please contact 
Houston, TX, USA
Negotiable Salary
Craigslist
Qualification & Testing Technician (Vista, California)
Qualification & Testing Technician Location: HQ — Vista, California (On Site) Employment Type: Hourly, Full-Time About Protectli Protectli designs, builds, and supports small form factor computers and network appliances trusted by customers worldwide. At our sites, we assemble and ship products with a focus on quality, reliability, and customer satisfaction. The team at headquarters is in charge of the design and testing of our products and provides support to our sites in the US, Canada, and EU. Our team values collaboration, adaptability, and attention to detail in a hands-on environment. Role Overview We are seeking a highly detail-oriented Computer Qualification & Testing Technician to join the HQ team. In this role you will be responsible for executing and documenting qualification tests (hardware + software) that measure our products’ performance, reliability, and compatibility, and to verify that they meet the required standards. You’ll work closely with the Product Development and Software & Systems teams to identify issues early and help maintain our product quality and stability. Key Responsibilities Plan, set up, execute, and document hardware qualification tests for devices such as mini-PCs, RAM modules, SSDs, etc. Perform software/firmware compatibility, performance, and stress testing (boot-up, OS installation, firmware upgrades, driver compatibility, etc.) Maintain and follow detailed test procedures; ensure all steps are reproducible and traceable. Log all test results, failures, anomalies; determine root causes when possible. Use diagnostic tools, measurement equipment, and test benches to gather data. Work with Product Development and Software & Systems teams to reproduce issues, verify fixes, and update test suites accordingly. Maintain test hardware, OS images, and software tools, ensuring they are properly versioned. Assist with improving and optimizing test processes, tools, and documentation; suggest enhancements. Participate in design reviews or new product qualification phases. Assist in defining test requirements and criteria with cross-functional teams. Ensure test environment safety, integrity, and cleanliness; manage hardware lifecycle (aging, wear-out, etc.). Requirements Very strong attention to detail; ability to follow and write procedural steps precisely. Solid understanding of computer hardware: mini-PCs, RAM, SSDs, motherboards, storage, etc. Basic computer skills (Google Workspace, MS Office, or similar). Experience with software/firmware: OS installation/setup, firmware flashing/upgrading, driver issues. Ability to do basic troubleshooting when needed and escalate appropriately. Good documentation skills: maintain and update test plans, writing clear reports, logging defects. Experience using test & measurement tools (multimeters, chip flashing tools, perhaps oscilloscopes, or other diagnostic tools is a plus). Ability to manage multiple test setups simultaneously, maintaining consistency. Strong verbal and written communication skills. Ability to lift up to 40 lbs. and stand for extended periods. Authorized to work in the U.S. Availability to work on site in Vista, California Monday through Friday from 8 AM to 5 PM. Flexibility to work overtime hours or off-hours as needed with proper compensation. Preferred Qualities Prior experience in hardware qualification, reliability testing, or QA in a similar product domain. Familiarity with version control of firmware/software. Experience with automated testing and/or scripting. Knowledge of standard testing tools for SSDs, RAM, thermal/voltage stress, etc. Background in cross-platform OSes (e.g. different Linux distros, Windows) and firmware/BIOS navigation and configurations. Interest in IT, networking, or open-source systems. Ability to work independently with minimal supervision. Compensation & Benefits Hourly pay commensurate with experience between $20 - $35 per hour. Opportunities for professional growth: working with multiple teams, exposure to product design, possibly moving into senior test/qualification roles. Eligible for full-time benefits package upon meeting employment requirements: Paid holidays and sick time Medical, dental, vision, and life insurance 401(k) with company match Opportunity to convert to salary and receive paid vacation Company perks including: Company-sponsored lunches 3 days per week Education & professional development reimbursement programs Sabbatical program after 5 years of continuous full time employment Why Join Protectli? This role is critical in Protectli’s mission to deliver reliable, high-quality hardware. Qualification & testing help catch and fix issues before customers see them, reduce returns, ensure firmware and OS compatibility, and build confidence in our products. If you take pride in precision, enjoy figuring out how things break (or could), and want to contribute to both hardware and software sides of product quality, this is the place for you.
1531 Golfcrest Pl, Vista, CA 92081, USA
$20-35/hour
Workable
Technical Implementation Specialist
Euronet Worldwide, Inc., a global leader in electronic payment services, is seeking a dedicated Technical Implementation Specialist to join our dynamic team in Little Rock, Arkansas. As a subsidiary of Euronet, the Software Division develops cutting-edge payment technologies and software solutions that power Euronet’s operations and serve leading financial institutions worldwide. Your role as a Technical Implementation Specialist will involve configuring, testing, and installing Euronet software at client sites. You will be responsible for managing all phases of the implementation project, collaborating directly with clients to ensure effective training and successful software integration. This position requires both technical acumen and customer-facing skills. Some travel, including international trips, will be required to support clients on-site. Requirements Bachelor’s degree in Computer Science, Information Technology, or related field. Proven experience in software implementation or a related role. Strong understanding of SQL and relational databases (e.g., MySQL, Oracle). Familiarity with programming languages (Python, Java) and scripting (Shell, Bash). Experience with software testing and troubleshooting methodologies. Excellent communication and interpersonal skills, capable of working collaboratively with a diverse clientele. Knowledge of payment systems, financial transactions, or the fintech industry is a plus. Availability to travel occasionally for client visits. Benefits 401(k) Plan Health/Dental/Vision Insurance Employee Stock Purchase Plan Company-paid Life Insurance Company-paid disability insurance Tuition Reimbursement Paid Time Off Paid Volunteer Days Paid Holidays Casual Office Attire Plus many more employee perks & incentives! We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Little Rock, AR, USA
Negotiable Salary
Craigslist
Passport Online - Customer Service (Pacoima)
Job Title: Online Passport Customer Service Representative Location: Sun Valley (In Office) Employment Type: Full-Time ⸻ About the Role We are seeking detail-oriented and customer-focused Online Passport Customer Service Representatives to assist applicants with their passport-related inquiries. This position involves providing guidance through the application process, answering questions about required documentation, troubleshooting online submission issues, and ensuring a smooth customer experience. ⸻ Key Responsibilities • Respond to customer inquiries via email, chat, and phone in a professional and timely manner • Form filling and printing shipping labels • Verify customer information and guide applicants on required documents • Troubleshoot basic technical issues customers may encounter on the portal • Escalate complex cases to the appropriate department when necessary • Maintain accurate records of customer interactions • Deliver excellent service while upholding confidentiality and security standards ⸻ Qualifications • Prior experience in customer service, call center • Strong written and verbal communication skills • Ability to work independently and manage multiple inquiries at once • Basic technical troubleshooting ability (navigating websites, guiding customers through online forms) • Strong attention to detail and organizational skills Plus • Typing speed - 40wpm+ • Photoshop ⸻ Benefits • Competitive hourly pay $18-25 • Flexible scheduling options (weekday and weekend shifts available) • Paid training and ongoing support ⸻ How to Apply Please submit your resume
11779 Sheldon St, Sun Valley, CA 91352, USA
$18-25/hour
Workable
Senior Implementation Consultant (SaaS)
Aravo was founded to bring order to the complex, chaotic world of enterprise Third Party Risk Management. We deliver the market-leading enterprise SaaS solution for managing third-party risk and compliance, helping Global 2000 companies protect their brand, build customer trust, and drive principled performance. Our notable and growing customer base includes the biggest and most respected brands in the world including Google, Microsoft, Salesforce, Deloitte, Ford, GE, Pfizer, State Farm, Fidelity, British Petroleum, Nike, P&G, Unilever, eBay, Ericsson, Intuit and many others. Working for Aravo is working with purpose. Our team takes pride in delivering excellent products that really make a difference and we enjoy providing exceptional service to our clients. We’re intelligent, collaborative and solutions driven. We know what we do helps serve a greater purpose by providing solutions that help eradicate corruption and social injustice from the world’s supply chains and third-party networks. We feel really good about that. The Role: The Senior Consultant will join our Professional Services team to assist in implementation and services projects for Aravo customers. You will be responsible for the technical implementation delivery of third party risk management systems for enterprise clients, which involves configuring the Aravo platform, creating training documentation, and testing software. Strong communication is critical for this role, as you will need to communicate client enhancement and support requests to the product team and advocate for timely updates. Main Responsibilities: Conduct and lead portions of the implementation delivery both internally and with the customer directly Work as a team member on all aspects of Aravo delivery including but not limited to: Participate in on-site requirements gathering sessions Translate client requirements into Aravo configuration requirements Configure Aravo Solutions Document configuration Train users Create training documentation Assist with UAT Clearly communicate client use cases and requirements to other teams within Aravo such as support, QA, product management and engineering Provide feedback / suggestions on internal process Provide updates to project leads on the status of deliverables vs. schedule Work in an agile environment where you will place heavy focus on best practice approaches and delivery of scope - both are critical to succeed in this role Coordinate with international resources to ensure product deadlines are met Communicate client enhancement and support requests to product team and advocate for timely updates Working under a project manager or director, take ownership of a small project or component of a larger project. Examples of components of a larger project might include but are not limited to: Collection, documentation and configuration of a client’s Aravo workflow needs including documentation and communication to Product Management of any product gaps. Creation of UAT scripts, leading on-site client UAT and management of UAT issues list. Creation of custom buyer training materials such as quick reference guides and training labs, set up of database for training and leading on-site customer training. Use of project templates and tools appropriately and effectively Work autonomously to achieve desired outcomes of a project Requirements 3+ years of professional experience working as a team member for software delivery implementations 1+ years of professional experience independently leading small software delivery implementations or leading components of larger deliveries 2+ years of professional experience with procurement software or within a vertical industry applicable to Aravo’s client acquisition strategy Proven ability to effectively translate complex business needs into a software delivery plan and to document and communicate that plan Bachelor's degree preferred Skills: Deep understanding of a software delivery life cycle and more than one type of delivery methodology Deep understanding of delivery challenges that are specific to a SAAS delivery environment Proven ability to leverage other team members to accomplish tasks Excellent communication and customer-facing presentation skills Aptitude for providing support in constructing relationships within customer base to provide opportunity for expansion and growth Team player that is motivated and takes the initiative to deliver Must be organized and have the ability to multi-task in a fast paced environment Experience with Third Party Risk Management within a vertical industry applicable to Aravo’s client acquisition strategy preferred Ability to effectively translate complex business needs into a software delivery plan and to document and communicate that plan. Capable of working autonomously to desired outcomes of a project Must be organized and able to multi-task in a fast paced environment Benefits 100% Employer Paid Medical Insurance options for the Employee and Family Paid Maternity and Paternity Leave Life and AD&D Insurance Long-Term Disability Insurance 401K with Company Matching Equity Participation 4 Weeks of Vacation Fully Stocked Kitchens Company-Sponsored Charitable Day of Giving Events ......and many more! Aravo Solutions Inc. is registered as an employer in many, but not all, states. If an applicant is not in or able to work from a state where Aravo Solutions Inc. is registered, they may not be eligible for employment. The eligible states include: FL, GA, MA, MO, NC, NH, NJ, NV, OR, PA, SC, TN, TX, AND WA.
Irving, TX, USA
Negotiable Salary
Cookie
Cookie Settings
Our Apps
Download
Download on the
APP Store
Download
Get it on
Google Play
Š 2025 Servanan International Pte. Ltd.